BMW X5 Complaints (2001)

160 consumer complaints on file.

#759865March 27, 2002
AIR BAGS
DRIVING ON THE EXIT RAMP FROM FDR DRIVE TO THE 49TH STREET EXIT, WHEN SUDDENLY... ALL AIR BAGS ON THE DRIVER'S SIDE BEGAN TO POP. FRONT, REAR, 5 IN ALL. NO ACCIDENT. DID NOT HIT ANYTHING. NO APPARENT/OBVIOUS REASON. CAR GROUND TO A HALT; WILL NOT MOVE - RIGHT IN THE MIDDLE OF THE ROAD. CAR WAS PUSHED ASIDE TO ALLOW OTHERS TO PASS. CONTACTED BMW ROAD ASSISTANCE. CAR WAS TOWED TO BMW OF MANHATTAN. THEY ARE LOOKING IT OVER, AND WILL TELL ME THEIR FINDINGS. CURSORY INSPECTIONS SUGGESTS NOTHING COULD HAVE CAUSED IT. NO SCRATCHES, NO BUMPS, NO NICKS, NO NOTHING! ARRRRRGH! NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757359January 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE RIGHT SIDE MIRROR IS SUPPOSED TO TILT DOWNWARD WHEN THE CAR IS PUT IN REVERSE, TO AID THE DRIVER IN BACKUP OF THE CAR. WHEN THE CAR IS PLACED IN FORWARD GEAR, THE MIRROR IS SUPPOSED TO MOVE IN THE FORWARD DRIVING DIRECTION. THE PROBLEM IS THAT EITHER THE RIGHT MIRROR DOES NOT MOVE BACK TO THE FRONT DRIVING POSITION AND/OR THE DRIVER SIDE MIRROR ALSO MOVES, WHEN IT IS NOT SUPPOSED TO AT ALL. THUS, YOU MUST THEN USE THE BUTTONS TO ADJUST EACH MIRROR WHEN YOU TRY TO DRIVE FORWARD. SOMETIMES YOU FORGET TO DO THIS AND DRIVE FORWARD AND REALIZE ONCE IN THE STREAM OF TRAFFIC, THE MIRROR(S) ARE IN A DANGEROUS POSITION BECAUSE THEY DON'T LET YOU SEE BEHIND YOU. THIS IS ESPECIALLY HARD IN PARALLEL PARKING IN TRAFFIC. BMW HAS KNOWN OF THIS PROBLEM IN ITS CARS FOR 18 MONTHS AS SHOWN IN THEIR PRINTOUT TO ME. THE DEALER SAID AT LEAST 10 OF THEIR CARS HAVE THIS PROBLEM AND BMW DOESN'T KNOW HOW TO FIX IT AFTER 18 MONTHS. BMW SAID THEY COULD TOTALLY DEACTIVATE THE MIRRORS, BUT THEN THEY COULD NOT BE ADJUSTED FOR A DRIVER OF DIFFERENT HEIGHT, ALSO LEADING TO A DANGEROUS SITUATION. I WROTE THE PRESIDENT OF BMW AND THEY SAID THEY ARE LOOKING INTO IT, BUT AFTER 18 MONTHS, THEY EITHER CAN'T FIX IT OR WON'T SPEND THE MONEY TO FIND OUT HOW TO FIX IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001713January 7, 2002
TIRES
THER VEHICLE CANNOT BE SAFE IN ICY CONDITION BECAUSE SNOW CHAINS CANNOT BE FITTED ON THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756474January 6, 2002
ELECTRICAL SYSTEM:IGNITION
FAILS TO START AFTTER MULTIPLE STOPS AND HOT ENGINE ON SEVERAL OCCATIONS EVEN AFTER TWO REPAIR AT SEATTLE BMW DEALER. FAILURE LAST FROM 2 -40 MINUTES WITH MULTIPLE ATTEMPTS TO START. TAILGATE REMOTE LOCATED "ON KEY" OPENS TAILGATE AT TOUCH ATTEMPT TO START OR BUNP ON KEY. LETTER TO BMW DATED 1/6/02*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#897652October 12, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
RECALL 01 V 206 003/ENGINE AUXILIARY COOLING FAN: UNABLE TO GET DEALER ; GLOBAL IMPORT; ATLANTA, GA; PHONE# 770/951-9382 TO HONOR RECALL, PARTS WERE UNAVAILBLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896912September 26, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ENGINE AND ENGINE COOLING
CONSUMER HAD JUST GOTTEN OUT OF VEHICLE WHEN FRONT END WAS SMOKING/SPARKS FLYING, AND ASHES COMING FROM ENGINE. DEALER DIAGNOSED AUXILLARY FAN AS THE CAUSE. VEHICLE WAS PART OF RECALL 01V20600, BUT CONSUMER DID NOT RECEIVE A NOTICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895525August 30, 2001
SUSPENSION:REAR
TIRES WERE WEARING OUT PREMATURELY. DEALER NOTICED REAR SUSPENSION CONTROL ARM WAS BENT, CAUSING TIRES TO WEAR OUT PREMATURELY. DEALER REPLACED PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748810July 20, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
MY AUX FAN IS NOT PART OF BMW'S CURRENT RECALL DUE TO FIRES HOWEVER, I DO HAVE THE "BAD" FAN AND IT IS SCHEDLUED TO BE REPLACED AS SOON AS THEY CAN GET A PART. MY CONCERN IS THAT BMW HAS NOT EXPANDED THE RECALL TO INCLUDE ALL VEHICLES WITH THE BAD FAN THAT STARTS FIRES UNDER THE HOOD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892815July 16, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL LEAKING FROM FUEL PUMP SEAL INTO PASSENGER'S COMPARTMENT AND OUTSIDE . PRIOR TO THE PROBLEM, DEALER REPLACED FUEL PUMP. SINCE THEN, DEALER HAS INSPECTED VEHICLE AND REPLACED FUEL TANK. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892765July 13, 2001
POWER TRAIN:MANUAL TRANSMISSION
THE VEHICLE LOOSES ALL POWER TO TRANSMISSION AND GOES INTO A NEUTRAL STATE CAUSING SUDDEN STOP ON ACCELERATION, THIS POSES A THREAT WHILE PASSING VEHICLES OR TURNING OUT NOT THE HIGHWAY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#892622July 12, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR FAN HAD SHORTED OUT AND CAUGHT ON FIRE WHILE DRIVING 60MPH. AFTER STOPPING, HAD NOTICED SMOKE. ELECTRICAL WIRES TO RADIATOR FAN HAD MELTED. VEHICLE TOWED TO DEALERSHIP. MECHANIC INDICATED TO OWNER A TECHNICAL SERVICE BULLETIN WAS LISTED FOR VEHICLE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#892013July 5, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN COMES ON AND OFF WHEN ENGINE GETS TO A CERTAIN TEMPERATURE. ALSO, IF TEMPERATURE GETS TOO HOT VEHICLE CAN CATCH ON FIRE. CONTACTED DEALER AND DEALER STATED FAN WAS DEFECTIVE, BUT DID NOT HAVE SWITCH TO REPLACE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885509April 10, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT HAS BEEN ON, BRAKING ACTION NORMAL. DEALER CANNOT REMEDY PROBLEM. VEHICLE AT DEALER SINCE 25 MAR 2001.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743433April 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY HUSBAND AND I HAVE BOTH EXPERIENCED TOTAL BRAKE FAILURE WITH OUR BRAND NEW BMW X5. I EXPERIENCED THE BRAKE FAILURE TWO AND A HALF WEEKS AFTER PURCHASE. WE IMMEDIATELY TOOK THE VEHICLE TO VOB BMW FOR WORK. VOB SAID THEY NEVER FOUND ANY PROBLEM, AND CLAIMED TO HAVE REPLACED THE HYDRALIC SYSTEM. THEY HAD THE CAR FOR 14 DAYS. WE PICKED UP THE VEHICLE ON A MARCH 15TH. THE BRAKES FAILED AGAIN, WITH MY HUSBAND DRIVING ON THE 17TH. WE HAD THE VEHICLE TOWED TO VOB, WHERE IT IS STILL SITTING TODAY 4/2/01. BOTH BRAKE FAILURES WERE SIMULAR. MY HUSBAND AND I WERE BOTH DRIVING ON DRY PAVEMENT. IT WAS SHORTLY AFTER TURNING THE VEHICLE ON, AND WE WERE BOTH DRIVING AT A LOW RATE OF SPEED (APPROX. 35 MPH). NEITHER OF US WERE DOING HARD BREAKING, RATHER JUST TYING TO SLOW THE VEHICLE. UPON PRESSING ON THE BRAKE, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR IN BOTH CASES. THE DEALERSHIP STILL CLAIMS THEY CANNOT FIND A PROBLEM AND WILL NOT DO ANYTHING FURTHER. WE HAVE SENT NUMEROUS CERTIFIED LETTERS TO THE MANUFACTURER, AND HAVE NOT RECEIVED A RESPONSE. I JUST FOUND OUT TODAY, THAT THIS SAME SITUATION ACCOURED TO A DR. LIVING IN THE COLUMBIA MD AREA. HE WAS ISSUED A NEW VEHICLE FROM HIS DEALER. MY HUSBAND AND I ASSUMED WE HAD A LEMON ON OUR HAND, HOWEVER, NOW AFTER LEARNING OF THIS OTHER INCIDENCE I HAVE TO WANDER HOW MANY OTHERS THIS HAS HAPPENED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740718February 10, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
IT TOOK 11 DAYS FOR BMW TO INFORM ME OF A SAFETY-RELATED RECALL (BETWEEN THE TIME RECALL APPEARED IN THE LOCAL PAPER (JAN. 31) AND NOTIFICATION I RECEIVED IN THE MAIL (FEB. 10). BMW SHOULD BE APPROPRIATELY "PUNISHED" FOR THIS INDIFFERENT ATTITUDE TO PUBLIC SAFETY. THANK YOU. P.S. THERE SHOULD BE A REQUIREMENT TO PUT AN EXACT MAILING DATE ON THESE RECALL LETTERS. DR. CETINGOK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878132January 12, 2001
ELECTRICAL SYSTEM:IGNITION
ENGINE WILL STALL AT LOW SPEEDS. CONSUMER FEELS THIS IS DANGEROUS ON HIGHWAY, BECAUSE HAS TO STOP CAR TO START IT AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738261December 26, 2000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DOORS LOCK OCCUPANTS INSIDE OF VEHICLE AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE. OCCUPANTS MUST CRAWL OUT OF REAR OF VEHICLE TO EXIT. DOOR LOCKS APPEAR TO UNLOCK, AND HANDLES PULL, BUT THERE IS NO UNLOCKING OR RELEASE OF THE DOOR LATCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734507October 17, 2000
ELECTRICAL SYSTEM:IGNITION
BMW HAS A STALLING PROBLEM WITH THEIR 2001 3.0 LITER ENGINES ESPECIALY IN THE X5 SPORT UTILITY VEHICLE. SUPPOSEDLY THERE IS A MODIFICATION TO CORRECT THE PROBLEM (WHICH OUR VEHICLE HAS HAD) BUT OUR VEHICLE STILL STALLS. I KNOW WE ARE NOT THE ONLY OWNERS WHO HAVE MADE THIS COMPLAINT. MAYBE A RECALL IS IN ORDER!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007036October 14, 2000
STRUCTURE:BODY:DOOR
THE BRAND NEW X5 HAS DANGEROUSLY DESIGNED FRONT DOORS. THE JAMB OF THE DOOR SWEEPS BACK TO A VERY SHARP METAL POINT. WHEN YOU OPEN OR CLOSE THE DOOR, THE TOP CAN STRIKE YOU IN THE HEAD CAUSING INJURY. THIS IS BECAUSE WHEN YOU GRAB THE HANDLE YOU DON'T REALIZE THAT THE TOP SWEEPS FURTHER BACK NEAR YOUR HEAD. I HAD POKED MY EYELID ON AUGUST 14TH AND CALLED BMW. I NOW HAVE SEVERELY INJURED MY EAR. GETTING 11 STICHES. I CALLED BMW ON 10/13/00 TO FILE ANOTHER REPORT. IF ONE IS SIX FEET TALL, THIS CAR WILL INJURE THEM. *AK *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734326
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#734326October 14, 2000
STRUCTURE:BODY:DOOR
THE NEW BMW X5 HAS DANGEROUSLY DESIGNED FRONT DOORS. THE JAMB OF THE DOOR SWEEPS BACK TO A VERY SHARP METAL POINT. WHEN YOU OPEN OR CLOSE THE DOOR, THE TOP CAN STRIKE YOU IN THE HEAD CAUSING INJURY. THIS IS BECAUSE WHEN YOU GRAB THE HANDLE, YOU DON'T REALIZE THAT THE TOP SWEEPS FURTHER BACK NEARER YOUR HEAD. I HAD POKED MY EYELID ON AUGUST 14TH AND CALLED BMW. I NOW HAVE SEVERELY INJURED MY EAR, GETTING 11 STICHES. I CALLED BMW ON 10/13/00 TO FILE ANOTHER REPORT. IF ONE IS SIX FEET TALL, THIS CAR WILL INJURE THEM.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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