BMW X5 Complaints (2008)

235 consumer complaints on file.

#10968995March 28, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
COMPUTER SYSTEM DOES NOT FUNCTION PROPERLY, CAUSING VEHICLE TO GO INTO TRANSMISSION ERROR MODE-VEHICLE ABRUPTLY LOSES POWER AND SPEED WHILE DRIVING. THIS HAS HAPPENED ON HIGHWAY (SAW OUR LIVES FLASH BEFORE OUR EYES AS SEMIS BORE DOWN ON US AND ALMOST DROVE OVER US/OTHER VEHICLES TRYING TO AVOID COLLISIONS AND IN TOWN WITH SEVERAL NEAR-COLLISIONS INVOLVING OURS' AND OTHER VEHICLES. VEHICLE HAS HAD SEVERAL RECALLS AND COMPUTER SYSTEM HAS BEEN UPDATED AT OUR EXPENSE WITH PROBLEM NOT RESOLVED AND WE ARE TOLD WE NEED NEW TRANNY. WE DO NOT BELIEVE THIS IS SO AS WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON-CODE DISAPPEARS AND CAR DRIVES FINE UNTIL YOU GO UP A HILL OR LET FOOT OFF ACCELERATOR/ ACCELERATE, ECT. INSTEAD OF ADDRESSING THE PROBLEM WITH THE COMPUTER SYSTEM, DEALERSHIPS MAKE BANK ON REPLACING TRANSMISSIONS THAT SOON FAIL AGAIN DUE TO THE COMPUTER ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966379March 16, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE VEHICLE IS RUNNING TRANSMISSION MALFUNCTION CODE COMES ON AND VEHICLE INSTANTLY LOSES POWER. ALMOST BEEN REAR ENDED ON HIGHWAY SEVERAL TIMES.SPENT 1000 RECENTLY ON TRANSMISSION PARTS. RESEARCHED AND FOUND OUT THIS IS A SOFT WARE ISSUE AND BMW HAS NOT ACKNOWLEDGED ALTHOUGH THOUSANDS OF REPORTS HAVE BEEN FILED-SOME BY OWNERS WITH ONLY 1000 MILES ON THEM THIS HAS BEEN AN ONGOING ISSUE THAT BMW HAS IGNORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966098March 15, 2017
AIR BAGS
TAKATA RECALL. I WAS NOTIFIED OVER A YEAR AGO, SINCE HAVE BROUGHT IN MY CAR TWICE FOR SERVICE. DEALER SAYS THE AIRBAG REPLACEMENTS ARE NOT AVAILABLE FOR ME YET. I AM CONCERNED FOR OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966102March 15, 2017
FUEL/PROPULSION SYSTEM
MY 2008 X5 SPORT 4.8I WITH 76,000 MILES IN NOR CA HAS HAD 3 PETRIFYING EPISODES OF ENGINE STALLING IN THE MIDDLE OF THE STREET WHILE DRIVING MY KIDS TO SCHOOL AND MYSELF TO WORK AT LOW SPEED -SUB 40MPH IN MIDDLE OF 2016 AND EARLY 2017! THANKS GOD WE WERE SAVED AND DID NOT GET REAR ENDED FROM ONCOMING TRAFFICS BECAUSE I WAS ABLE TO QUICKLY PULL THE VEHICLE OVER INTO A SIDE STREET AND STORE PLAZA, BUT THE INCIDENTS WERE FRIGHTFUL AND TRAUMATIZED OUR WELL-BEING! 2 OUT OF 3 INCIDENTS, THE VEHICLE COULD NOT BE DRIVEN (MADE LOUD ENGINE NOISE AND COULD NOT START WITH ENGINE LIGHT LID UP) AND IT WAS TOWED TO A BMW CERTIFIED SHOP FOR REPAIR. FIRST AND SECOND INCIDENTS WERE THE FAULTY FUEL PUMP AND THE FAULTY OXYGEN SENSOR WAS FOR THE THIRD INCIDENT AND BOTH PARTS WERE REPLACED WITH THE REPAIR COST WAS MORE THAN $2000. I HAVE HAD THE FAULTY FUEL PUMP ISSUES REPAIRED BECAUSE SAFETY OF OUR FAMILY AND SAFETY OF OTHER DRIVERS ON THE ROAD COMES FIRST. BMW HAS RECENTLY ISSUE THE RECALL ON FAULTY FUEL PUMP LATE 2016 AND THE PART WILL NOT BE AVAILABLE UNTIL LATE SPRING 2017. BMW SHOULD VOLUNTARILY ISSUE REIMBURSEMENT NOTICE FOR ALL OF THE REPAIR COSTS ON ANY RECALLED ISSUES THAT WERE TAKEN PRIOR TO THE RECALLS POSTED TO ILLUSTRATE GOOD FAITH TO ITS CUSTOMERS. IN EARLY MARCH 2017 WE HAVE DECIDED TO BUY A RELIABLE AND SAFER VEHICLE (NOT A BMW) BECAUSE OUR 2008 X5 4.8I IS NOT SAFE AND TOO DISTRESSFUL FOR US TO DRIVE AND ALSO FOR THE SAFETY OF OTHER DRIVERS ON THE ROAD. FOR THE AMOUNT OF MONEY WE HAVE PAID FOR THIS SPORT 4.8I X5 BRAND NEW IN 2008, WE NOR ANYONE ELSE WOULD NOT EXPECT THAT IT HAS HAD MANY FAULTY AND MALFUNCTION ON ITS BASIC SAFETY PARTS AND ALSO ON OTHER PARTS. BMW SHOULD GET ITS ACT TOGETHER AND BE ACCOUNTABLE FOR ALL OF THESE BASIC SAFETY AND RELIABLE PARTS TO LIVE UP TO ITS NAME AND THEME AS THE ULTIMATE DRIVING MACHINE AND NOT AS A POTENTIAL ULTIMATE KILLING MACHINE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966201March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960390March 13, 2017
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY, THE DASHBOARD GIVE ERROR THAT THE TRANSMISSION HAS FAILED. CAR LOSES POWER AND WOULD NOT ACCELERATE. PULLED OVER TO THE SIGN AND TURNED OFF ENGINE. SUBSEQUENTLY, ENGINE WILL NOT START OR CRANK AS IF BATTERY POWER IS LIST. ENGINE CAN BE RESTARTED WITH A JUMPER OR IF THE CAR IS LEFT FOR ABOUT 30 MINUTE TO AN HOUR, THE ENGINE WILL START WITHOUT A JUMPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958745March 6, 2017
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
"TAKATA RECALL" AIRBAGS HAVE NOT BEEN REPLACED NOR SERVICED. RECALL CAMPAIGN 13V-045: INSPECT BRAKE BOOSTER VACUUM SUPPLY LINE. INVOLVES THE E70 (X5) WITH THE N62TU ENGINE PRODUCED FROM SEPTEMBER 2006 TO MARCH 2010. SI B34 04 13 (LABOR OPERATION 00 61 028)- BRAKE BOOSTER VACUUM SUPPLY LINE WAS REPLACED IN JULY 2013 AT BMW HAWAI'I ... REQUESTING SAFETY RECALL REPAIR PROCEDURE FOR LABOR OPERATIONS 00 61 029 AND SUBLET CODE 4. DUE TO BRAKE BOOSTER 'TOTAL FAILURE'. VEHICLE WILL CONTINUE TO SLIGHTLY MOVE FORWARD WITH BRAKE PEDDLE FULLY PRESSED. VEHICLE WILL MOVE FORWARD WITH BRAKE PEDDLE FULLY PRESSED WHEN VEHICLE IS PLACED IN DRIVE. EXTREMELY DANGEROUS TO TRAVEL UPHILL OR DOWN HILL BECAUSE VEHICLE WILL NOT REMAIN STATIONARY WITH BRAKE FULLY PRESSED. OWNER UNAWARE OF BRAKE BOOSTER FAILURE DUE TO HAVING NO KNOWLEDGE OF BRAKE MECHANICS. ANNOTATED TOTAL FAILURE OF BRAKE BOOSTER AND POSSIBLE BRAKE MASTER CYLINDER. SI B34 04 13 - IF A PRIOR REPAIR WAS PERFORMED- APPLICABLE RECALL PROCEDURESMUST BE STILL PERFORMED. THE REPAIR DESCRIBED IN THIS BULLETIN IS COVERED UNDER WARRANTY REGARDLESS OF TIME OR MILEAGE (P. 4-5).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958700March 5, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A NOTICE REGARDING THE PASSENGER'S FRONT AIR BAG IN EARLY 2016 AND HAVE RECEIVED ABSOLUTELY NO INFORMATION SINCE THEN. WHY HAS BMW NOT PROVIDED A REMEDY FOR THIS ISSUE AFTER ALMOST 10 MONTHS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957439February 27, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTIFICATION BY MAIL FROM BMW THAT MY VEHICLE IS INCLUDED IN THE RECALL AND THAT THE DRIVER'S AND PASSENGER'S FRONT AIRBAGS WILL BE REPLACED. I RECEIVED THE LETTERS IN MARCH 2016 (RECALL CAMPAIGN # 16V-071) AND JULY 2016 (CAMPAIGN RECALL # 16V-364). I CALLED BMW OF NORTH AMERICA REGARDING THESE RECALLS AND I WAS TOLD THAT I SHOULD BE RECEIVE A LETTER OF THE AVAILABILITY OF THE REPLACEMENT PARTS TOWARDS THE END OF SUMMER 2016. WE ARE APPROACHING THE START OF SUMMER 2017 AND I HAVE NOT HEARD ANYTHING FROM BMW REGARDING THIS MATTER. I DO NOT KNOW IF BMW IS STILL GOING TO FIX THIS DEFECT. THIS IS A VERY IMPORTANT MATTER THAT NEEDS TO BE RESOLVED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954770February 15, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THERE WAS A FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953996February 11, 2017
AIR BAGS
I HAVE BEEN TRYING TO GET MY CAR REPAIRED UNDER RECALL CAMPAIGN #16V-071 SINCE MARCH 2016 WHEN FIRST NOTIFIED. THE DEALER (GLOBAL IMPORTS) STATES THEY DO NOT HAVE THE PARTS AVAILABLE. WHEN WILL THIS BE REMEDIED AND WHAT OPTIONS DO I HAVE ON THIS SAFETY ITEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949090February 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948830February 1, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING WITH THE HEAT ON, THERE'S A BURNING SMELL THAT COME THROUGH THE VENTS. CONTINUE DRIVING WITH HEAT ON LONG ENOUGH AND DESPITE THE SMELL, THE RIGHT SIDE(PASSENGER) BEGAN TO SMOKE, SO BAD YOU CANT SEE TO DRIVE... WHILE DRIVING AND YOU PRESS ON THE GAS TO ACCELERATE, IT'S NOT A SMOOTH TRANSITION, U CANT BEAT A HONDA... WHILE DRIVING EVERY NOW AND THEN U HEAR A LOUD SCREECHING SOUND TILL YOU TURN YOUR CAR OFF... IN STATIONARY POSITION WITH THE CAR ON, ITS MAKES LOUD ENGINE RUNNING SOUNDS... THE CAR ALSO PULLS TO THE RIGHT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947351January 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946775January 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/10/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939616January 4, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938746December 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING OVER 40 MPH, AN ABNORMAL LOUD NOISE COULD BE HEARD FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT JOINTS WERE WORN OUT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V311000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937598December 27, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5 .THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936212December 19, 2016
FUEL SYSTEM, GASOLINE, AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/21/17*LJ THE CONSUMER ALSO REFERENCED A FUEL TANK RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934989December 13, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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