BMW X5 Complaints (2008)

235 consumer complaints on file.

#11042021November 1, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL SLUDGE FORMING IN OIL UNIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042084November 1, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM,GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE THE RECALL NOTICES WERE RECEIVED OVER A YEAR AGO. THE DEALER (BMW GREENWICH) AND (BMW MAMARONECK, 110 MIDLAND AVE, PORT CHESTER, NY 10573 (914) 881-3600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE) AND 17V020000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034427October 18, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V364000 (AIR BAGS), AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACKIE COOPER BMW MINI IN OKLAHOMA CITY, OKLAHOMA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE AVAILABLE; HOWEVER, THE VEHICLE COULD NOT BE SERVICED FOR EIGHT TO TEN WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021615September 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF BAYSIDE (266 E SHORE RD, GREAT NECK, NY 11023) AND WAS ADVISED TO SPEAK WITH THE PARTS DEPARTMENT TO CHECK AVAILABILITY BEFORE SCHEDULING AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019310August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BMW OF COLUMBIA (LOCATED AT 5919 TWO NOTCH ROAD, COLUMBIA, SC) WAS CONTACTED AND REFUSED TO PERFORM THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018957August 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETT PLACE (3264 COMMERCE AVE, DULUTH, GA 30096 (678) 608-0800) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V071000 AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V364000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016341August 19, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL RECEIVED NOTIFIED MARCH 2016 DRIVER'S FRONT AIR BAG MODULE RECALLED, JULY 2016 PASSENGER'S FRONT AIR BAG MODULE RECALLED, AND DECEMBER 2016 IN-TANK FUEL PUMP RECALLED. NO NOTICES TO FIX ANY OF THESE ITEMS. TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011505July 30, 2017
ELECTRICAL SYSTEM
TAKATA RECALL I HAVE REPLACE MY KEY FOB TWO TIME IN ONE YEAR EACH TIME IT COST ME $275.00 BY BMW WHY CAN'T BMW REPLACE THE KEY WITH A $2.00 LIKE ALL ITS OTHER MODELS. ONLY THE 2008 MODELS COST THAT MUCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010858July 26, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
BILL PEARCE BMW (BILLPEARCEBMW.COM/) IN RENO, NV HAS IN NO WAY RESOLVED THESE RECALLS IN A TIMELY MANNER. I HAVE MADE AT LEAST 10 CALLS OVER THE LAST 17 MONTHS TO THEIR SERVICE/PARTS DEPARTMENT TO INQUIRE ON AVAILABILITY OF REPLACEMENT PARTS. THE ENGINE IS NOT RUNNING AT ITS OPTIMAL LEVEL AND IS POTENTIALLY GETTING DAMAGED AS A RESULT OF THE FAULTY FUEL PUMP THAT IS UNDER RECALL. I AM DRIVING AT MY AND MY FAMILY'S RISK DUE TO BOTH AIRBAGS AND FUEL PUMP NOT MEETING SAFETY REGULATIONS AND BMW IS BEING NEGLIGENT IN TREATING THESE 3 RECALLS AS A PRIORITY. I HAVE ALSO ESCALATED THE MATTER TO BMW CUSTOMER RELATIONS ON 7/26/17 AND AM AWAITING THEIR RESPONSE. THERE IS NO INCIDENT RELATED TO THIS COMPLAINT, BUT I STRONGLY BELIEVE THE VEHICLE IS NOT SAFE TO DRIVE. I HAVE INDICATED THE DATE OF THE FIRST COMMUNICATION RECEIVED BY BMW AS WELL AS UPLOADED A PDF VERSION OF THEIR INITIAL NOTIFICATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004285July 11, 2017
FUEL/PROPULSION SYSTEM
WE ARE SMELL GASOLINE INSIDE THE CABIN WHILE WE WERE DRIVING AND ALSO WHEN WE STOP WE COULD STILL SMELL GASOLINE. WE TOOK IN TO THE BMW SHOP ON JULY 5, 2017, BUT THEY SAID THEY DIDN'T THE RECALL IN-TANK FUEL PUMP PART YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002828July 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF NORTH AMERICA AT 800-525-7417 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002099June 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BMW OF ALEXANDRIA IN ALEXANDRIA, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992197May 30, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHATTANOOGA BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986240May 17, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS), 16V746000 (FUEL SYSTEM, GASOLINE), AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985434May 12, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983427May 4, 2017
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
WATER LEAKAGE ON DRIVER SIDE REAR- AS WELL AS ACCUMULATING IN SPARE TIRE WELL SUBMERGING BATTERY IN 3 INCHES OF WATER. HI-FI AMPLIFIER - BLUETOOTH- NAVIGATION- RADIO- SOS DAMAGED FROM THIS. ALL WINDOWS SHUT AND VEHICLE FILLED WITH WATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979770April 21, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE WHILE DRIVING THE VEHICLE, THE REAR DRIVERS SIDE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE BRAKE LIGHT NEEDED TO BE REPLACED. TWO WEEKS LATER THE REAR PASSENGER SIDE BRAKE LIGHT FAILED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979841April 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE EVEN FOR THE DRIVER SIDE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979346April 19, 2017
ENGINE
ENGINE SUDDENLY OVERHEATS DUE TO DEFECTIVE WATER PUMP AND SHUTS DOWN QUICKLY. OVER HEAT WARNING CAME ON A FEW SECONDS BEFORE ENGINE IMMEDIATELY DERATED AND WENT TO IDLE. VERY DIFFICULT TO GET OUT OF HARMS WAY WITH NO ACCELERATION AT ALL. ONLY 37,700 ON VEHICLE. BMW OWNERS REPORTING HIGH FREQUENCY OF PREMATURE WATER PUMP FAILURES. REPAIRS COST $1,499 WITH ADDITIONAL TOWING CHARGES OF $285. THE ELECTRIC WATER PUMPS HAVE POOR QUALITY PLASTIC IMPELLERS. BMW SHOULD RECALL THIS COSTLY REPAIR DUE TO SAFETY CONCERNS. MY FAMILY AND I WERE STRANDED FOR HOURS WAITING ON A TOW DURING UNSAFE CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972020April 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW X5