BMW X5 Complaints (2008)

235 consumer complaints on file.

#10500786February 28, 2013
ENGINE
CHECK ENGINE LIGHT CAME ON - VEHICLE STALLED ABRUPTLY. AFTER SOME MINUTES WAITING FOR THE CAR TO COOL DOWN, THE VEHICLE WAS ABLE TO DRIVE TO A NEARBY PARKING AREA. THE VEHICLE WOULD NOT GO FURTHER. CONTACTED NEAREST DEALER WHO WAS 345 MILES AWAY. THEY AGREED TO TOW THE VEHICLE TO GET IT FIXED. THE PROBLEM WAS A FAULTY WATER PUMP. THE WATER PUMP, COOLANT AND THERMOSTAT WERE REPLACED UNDER WARRANTY. WE PAID A DEDUCTIBLE AND THE CAR WAS REPAIRED. JUDGING BY THE NUMBER OF COMPLAINTS ABOUT THIS ISSUE AND THE EXISTING RECALL FOR THE SAME VEHICLE MODEL YEARS 2010-2011, BMW SHOULD EXTEND THE RECALL TO ALL AFFECTED E70 (X5) MODELS INCLUDING THIS 2008 ONE. WE SHOULD NOT HAVE TO PAY A DEDUCTIBLE ON WHAT IS CLEARLY A DANGEROUS DEFECT. HAD THE VEHICLE BEEN TRAVELING ON THE HIGHWAY AT SPEED, AN ACCIDENT COULD HAVE OCCURRED GIVEN THE WAY IT STALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499215February 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH A MESSAGE STATING THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE IT WAS CONFIRMED THAT THE WATER PUMP FAILED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,494. UPDATED 03/20/13*LJ THE CONSUMER STATED THE FAILURE MIGHT BE RELATED TO RECALL CAMPIGN NUMBER 11V-521: ELECTRIC AUXILIARY WATER PUMP. UPDATED 05/08/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494983January 28, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE HEARD A LOUD NOISE COMING FROM THE ENGINE AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE VEHICLE OVERHEATED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE WATER PUMP AND THERMOSTAT HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494694January 25, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AS THE ENGINE OVERHEATED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO THE DEALER, WHO ADVISED THAT THE ELECTRIC AUXILIARY WATER PUMP AND THE THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493713January 22, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE CONTACT MANEUVERED TO THE SHOULDER WHERE THE ENGINE WAS SHUT DOWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO THE WATER PUMP AND THERMOSTAT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487142December 3, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO ADVISED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 26,734.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484058November 12, 2012
ENGINE
THE WATER PUMPED FAILED IN THE MIDDLE OF A 4 LANE DIVIDED HWY THE VEHICLE IS A 2008 BMW X5 AND ONLY HAS 47000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482336October 26, 2012
SERVICE BRAKES, EXTERIOR LIGHTING
MY BRAKE LIGHTS WERE OUT. BMW HAS INDICATED THAT BOTH SOCKETS HAVE MELTED TO THE POINT THAT THEY CAN'T REMOVE ANYTHING WITHOUT BREAKING THINGS. I DID SOME RESEARCH ONLINE AND FOUND THAT PEOPLE HAVE HAD THIS SAME THING AND FIRES HAVE STARTED. WORTH INVESTIGATING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481106October 19, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE PARKED THE PASSENGER RESTRAIN SYSTEM ERROR MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE ERROR MESSAGE ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479940October 12, 2012
AIR BAGS
VEHICLE IS SHOWING PASSENGER RESTRAINT SYSTEM FAILURE. THE ERROR WAS INTERMITTENT EARLIER DURING THE YEAR I.E IT WILL SHOW UP WHILE DRIVING BUT WILL GO AWAY UPON RESTARTING THE CAR. MY 4 YEAR WARRANTY PERIOD EXPIRED IN APRIL 2012. WHEN I HAD TAKEN IT FOR FINAL WARRANTY SERVICE I HAD MENTIONED IT TO THE DEALER (BMW OF ROCKVILLE) BUT AT THAT TIME THEY SAID THAT NOTHING IS WRONG SINCE VEHICLE DIAGNOSES IS NOT SHOWING ANYTHING. NOW WITHIN 5 MONTHS THIS FAILURE IS PERMANENT AND DEALER IS ASKING $454 FOR REPAIR - WHAT A PIECE OF GARBAGE THIS CAR IS. NEVER AGAIN AM I BUYING A BMW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475278September 13, 2012
EXTERIOR LIGHTING
A BRAKE LAMP MALFUNCTION LIGHT CAME ON THE DASH BOARD FOR, AT FIRST THE LEFT BRAKE LIGHT, THEN LATER THE RIGHT BRAKE LIGHT. I OPENED THE PANEL TO REPLACE THE BULBS ONLY TO FIND THAT IN BOTH SIDES, THE BRAKE LIGHT HOUSINGS WERE MELTED BECAUSE THE BULBS WERE SO HOT. THE TAILLIGHT HOUSING WERE BURNED BLACK AND MELTED. THIS WAS LESS THAN AN INCHES FROM THE ELECTRICAL WIRING. I WAS SURPRISED THERE WASN'T A FIRE INSIDE BOTH PANELS. AS GOODWILL, AND TO RETAIN MY LOYALTY, BMW OF ALEXANDRIA REPLACED BOTH AT NO CHARGE. EACH ASSEMBLY COST $500, AND I NEEDED TWO. CUSTOMERS SHOULD CHECK TO ENSURE THIS IS NOT HAPPENING IN THEIR CAR BEFORE IT IS TOO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461354June 12, 2012
ENGINE
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT THE VEHICLE OVERHEATED AND LOST POWER. THE FAILURE RECURRED THREE TIMES BEFORE THE CONTACT HAD REACHED HIS DESTINATION. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THE CONTACT THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456850April 30, 2012
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
I WAS DRIVING UNDER HEAVY RAIN ON APRIL 20, 2012 IN HOUSTON, TX. I FIRST SAW ENGINE OVERHEATING WARNING SIGN ON THE DASH AND THEN MISTY SMOKE CAME OUT UNDER THE HOOD. I HAD TO GET OFF THE HIGHWAY AND DROVE TO A NEARBY REPAIR SHOP. IT WAS DETERMINED THAT THE FAILURE WAS DUE TO A FAULTY WATER PUMP. I HAD A FRIEND WHO HAS A 2008 BMW X5 AND RECENTLY HAD THE SAME ISSUE. WE BELIEVE THAT RECALL #11V521000 THAT CONCERNS ONLY 2010-2011 BMW X5 NEEDS TO BE EXPANDED TO X5S OF EARLIER YEARS. THANK YOU FOR YOUR CONSIDERATION. *TR *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10456856April 30, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, A LOUD FAN NOISE EMITTED FROM THE ENGINE COMPARTMENT. A WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND STATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE IT WAS AWAITING A DIAGNOSIS.THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454459April 8, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAS LEFT STRANDED ON THE 695 BALTIMORE BELTWAY AFTER MY VEHICLE DISPLAYED AN OVER-HEATING SIGNAL IN MY DASH. A FEW SECONDS LATER, THE ENGINE SHUT DOWN AND A RED "ENGINE OVERHEATED" SIGNAL APPEARED ON MY DASH AND I WAS ONLY ABLE TO DRIVE LESS THAN 5 MILES AN HOUR TO MOVE TO SAFETY (IN THE MIDST OF MANY CARS FLYING BY ME DOING WELL OVER 65 MPH). VERY SCARY SITUATION. THE OTHER SCARY SITUATION IS THAT I AM 3,000 MILES OUT OF WARRANTY FOR THIS ISSUE AND I FEEL THAT BECAUSE MY VEHICLE IS NOT THE ONLY REPORTED INCIDENT OF THIS TYPE, BMW SHOULD REPAIR THE PROBLEM AT NO COST TO ME. A PART SUCH AS THIS SHOULD NOT FAIL AT 53000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445677January 28, 2012
SERVICE BRAKES, HYDRAULIC
THE ELECTRONIC PARKING BRAKE SIGNALS A MALFUNCTION AND THE DEALER QUOTED $1,600 TO FIX. THERE IS CLEARLY A DESIGN FLAW IN THIS NEW FEATURE - AN ELECTRONIC BRAKE - ON THE BMW X5 2008. TWO WEEKS AFTER PURCHASING THE VEHICLE, THE ELECTRONIC PARKING BRAKE LOCKED UP AND WOULD NOT RELEASE; THE VEHICLE HAD TO BE TOWED TO THE DEALER FOR RE-PROGRAMMING. NOW, THE ELECTRONIC PARKING BRAKE IS NOT WORKING AND BMW WANTS TO CHARGE TO FIX THE BRAKE. I HAVE NEVER HAD A PARKING BRAKE FAIL AND I HAVE BEEN DRIVING SINCE 1976; CLEARLY BMW HAS A FLAW IN THE DESIGN OF THEIR ELECTRONIC PARKING BRAKE. I RECOMMEND THAT THE NHTSB INVESTIGATE THE ISSUES RELATED TO THE BMW ELECTRONIC PARKING BRAKE AND TAKE THE NECESSARY ACTIONS TO PROTECT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425571September 15, 2011
STEERING
TL* THE CONTACT OWNS A 2008 BMW X5. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP WAS REPLACED. THE FAILURE RECURRED APPROXIMATELY ONE MONTH LATER. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE ALL OF THE POWER STEERING MECHANISMS WERE REINSTALLED BUT AGAIN, THE FAILURE RECURRED SIX MONTHS LATER. THE VEHICLE WAS AGAIN TAKEN BACK TO THE AUTHORIZED DEALER AND THEY WERE IN THE PROCESS OF DIAGNOSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,846.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418009August 8, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CAR OVERHEATED WHILE DRIVING IN THE HIGHWAY AND ONBOARD COMPUTER DISABLED THE ACCELERATOR AND MESSAGE WAS FLASHED FOR THE OPERATOR TO STOP DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412688July 13, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2008 BMW X5. CONSUMER STATES ENGINE LOST ALL POWER WHILE DRIVING *TGW THE CONSUMER STATED HER DAUGHTER WHO WAS DRIVING, ATTEMPTED TO ACCELERATE, BUT TO NO AVAIL. AS SHE STEERED THE VEHICLE TO THE EMERGENCY LANE, THE ENGINE WAS NON-RESPONSIVE. THE GEAR SHIFTED AUTOMATICALLY INTO NEUTRAL AND THEN INTO PARK FROM WHICH IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED FAILURE OF THE FUEL DELIVERY SYSTEM THAT WAS THE SUBJECT OF A NATIONWIDE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396424April 14, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:DELIVERY
2008 BMW X5 3.0SI. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO INCOMPETENT REPAIRS *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED. PURSUANT TO A VOLUNTARY NATIONAL BMW RECALL, THE DEALER REPLACED THE FUEL DELIVERY UNIT ON THE VEHICLE. EIGHT DAYS LATER, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. THE CONSUMER WAS UNSUCCESSFUL AT TRYING TO RESTART THE VEHICLE AS IT WOULD NOT COME OUT OF PARK. A BMW TECHNICIAN CAME TO THE CONSUMERS LOCATION AND HIS INSPECTION REVEALED AN ISSUE WITH THE FUEL DELIVERY SYSTEM. THE EXACT ISSUE THAT THE DEALER HAD SUPPOSEDLY ADDRESSED A WEEK PRIOR. THE GAS GAUGE SHOWED THE GAS LEVEL AT A LITTLE UNDER HALF A TANK, WHEN IN FACT THE VEHICLE HAD RAN OUT OF GAS. APPARENTLY, THE LEVEL FLOAT WAS STUCK ON THE TANK SIPHON WHICH OBSTRUCTED A PROPER READING OF HOW MUCH GAS WAS IN THE TANK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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