BMW X4 Complaints

93 consumer complaints on file.

#11291623December 27, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
THE VEHICLE'S DASH AND INFOTAINMENT SCREENS WILL FLICKER OR STAY OFF FOR A PERIOD OF A FEW SECONDS, IMMEDIATELY AFTER THE VEHICLE WILL DISPLAY VARIOUS ERRORS INCLUDING BUT NOT LIMITED TO LOSS OF POWER STEERING, LOSS OF BRAKING POWER, THE TRANSMISSION WILL GET THROWN INTO NEUTRAL, ON SOME OCCASIONS THE CAR WILL TURN OFF. AFTER A FEW SECONDS, YOU WILL REGAIN CONTROL OF THE VEHICLE. THIS WILL HAPPEN RANDOMLY FROM PULLING INTO A DRIVEWAY OR WHILE IN THE TURNPIKE, EXTREMELY DANGEROUS. THE VEHICLE HAS BEEN IN THE SERVICE DEPT FOR OVER 50 DAYS OVER THE COURSE OF 3 MONTHS. BMW HAS BEEN UNABLE TO DIAGNOSIS THE CAR. THE ATTACHED DOCUMENT CONTAINS TWO YOUTUBE LINKS WHERE YOU CAN SEE SOME OF THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289410December 16, 2019
UNKNOWN OR OTHER
JUST BOUGHT THE CAR. THE HATCHBACK OPENED WHILE DRIVING. BMW REPROGRAMMED KEY FOB SO NEED TO PRESS CAR OPEN THEN HATCH OPEN. BUT THE ALARM GOES OFF ALL THE TIME AND CAR UNLOCKS IF ANYTHING PRESSES ON KEY FOB. BMW SAID KEEP MY FOB IN A LEATHER CASE IN MY COAT OR POCKET. THAT HELPED BUT STILL HAPPENS DUE TO DESIGN OF KEY FOB . I AM STILL WORRIED THE TRUCK WILL OPEN WHEN DRIVIN* AS IT DID TWICE. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246033August 23, 2019
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM IGNIGHTED AND CAUGHT FIRE WHILE CAR WAS OFF, LOCKED AND PARKED INSIDE THE GARAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11221545June 20, 2019
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2019 BMW X4. THE CONTACT STATED THAT THE DRIVER ASSISTANCE PACKAGE FAILED AND THE WARNING VIBRATION WHEN THE CONTACT ALMOST CRASHED. THE SYSTEM WAS SUPPOSED TO VIBRATE WHEN AND IF THE CONTACT WAS ABOUT TO CRASH. THE CONTACT STATED THAT THE PACKAGE VIBRATION SIGNAL WAS VERY LOW AND THE CONTACT COULD NOT FEEL IT ACTIVATE. THE VEHICLE WAS DRIVEN TO KRITZ BMW SAVANNAH (7009 ABERCORN ST, SAVANNAH, GA 31406, (912) 354-7000) WHERE IT WAS DIAGNOSED THAT A NEW VIBRATION MOTOR AND COMPUTER UPDATE WERE NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD ESCALATE THE INCIDENT. THE FAILURE MILEAGE WAS 2,321. *BF THE CAR WAS ROAD TESTED AFTER REPAIR. DEALER REPAIRMEN STATED CONTACTS VEHICLE AND OTHER X 4'S ON THE LOT PERFORMED THE SAME. CONTACT STATED THAT THE "REPAIRS" DID NOT IMPROVE VIBRATION WARNING EVEN WHEN SET ON "STRONG" A VIBRATION THAT CAN ONLY BE FELT ON A SMOOTH ROAD WHEN THE DRIVER PURPOSELY CROSSES THE LANE MARKINGS IS NOT A "WARNING" AND IS UNSAFE. THE ESSENCE OF MY COMPLAINT IS THAT THE LANE DEPARTURE SYSTEM WHILE "WORKING" IS NOT PROVIDING A STRONG VIBRATION THAT SERVES AS A WARNING. THE DEALER STATES MY VIBRATION MATCHES OTHERX4S AND IS THEREFORE REPAIRED. I FEEL ALL X4S ARE NO NOT PERFORMING AS DESIGNED AND ARE THEREFORE A SAFETY HAZZARD. I PURCHASED THIS CAR WITH THIS SPECIFIC FEATURE TO ASSIST MY DRIVING SHOULD I DRIFT INTO THE ON COMING LANE WITHOUT A SUFFICIENT VIBRATION (WARNING) I FEEL THE CAR IS DANGEROUS AND SOMEDAY THERE WILL BE ACCIDENTS DUE TO THIS MISS REPRESENTATION. MY LAST CAR, A 2017 MERCEDES HAD A GREAT LANE DEPARTURE SYSTEM THAT REALLY WARNED WITHOUT A POSITIVE WARNING! THE DRIVER BMW HAS SOME HOW RELEASED THIS NEWLY DESIGNED MODEL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217906June 4, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHILE DRIVING DURING MORNING RUSH HOUR TRAFFIC APPROXIMATELY 0645, THE VEHICLE BECAME SLUGGISH AND EVENTUALLY BEGAN SHAKE VIGOROUSLY. I WAS IN THE PASSING LANE WITH VEHICLES DRIVING AT AT SPEEDS UP TO APPROXIMATELY 65 TO 80 MPH. THE DRIVE TRAIN ERROR CAME ON AND INDICATED 'DRIVE MODERATELY.' GIVEN THAT I WAS 3 MILES FROM ENTERING THE MONITOR MERRIMACK MEMORIAL BRIDGE TUNNEL I HAD TO MAKE THE DECISION TO STOP IN THE PAST LANE OR COAST TO THE CENTER LANE BETWEEN AND ON RAMP AND TWO LANES OF TRAFFIC WHIZZING PAST. THE VEHICLE WOULD NOT GO ANY FURTHER SO I PLACED IT IN NEUTRAL TO GET TO THE SAFEST POSSIBLE SCENARIO (BETWEEN THE TRAFFIC AN ON RAMP).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174846February 6, 2019
EXTERIOR LIGHTING
LEFT BRAKE LAMP MALFUNCTION. CAR HAS LESS THAN 40,000 MILES AND IN PERFECT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141669October 21, 2018
SERVICE BRAKES, POWER TRAIN
BRAKES WERE UNRESPONSIVE WHEN TRYING TO SLOW FROM 35 MPH FOR STOP SIGN. COULD ONLY DEPRESS BRAKE PEDAL ABOUT A HALF-INCH, CAR ESSENTIALLY COASTED TO A STOP IN THE MIDDLE OF AN INTERSECTION CAUSING A NEAR MISS. CAR STARTED TO SHUDDER VIOLENTLY BEFORE COMING TO A STOP. THIS WAS THE FIRST OF 2 SERIOUS BRAKE FAILURES FOR THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141623October 20, 2018
SERVICE BRAKES, POWER TRAIN
AFTER EXITING HIGHWAY ONTO OFFRAMP, I APPLIED BRAKES WHICH DID NOT SLOW CAR SIGNIFICANTLY, REAPPLIED BRAKE HARD AND AGAIN CAR CAR WOULD NOT SLOW ADEQUATELY. BRAKING POWER SEEM TO BE APPROX 10% OF NORMAL. CAR BEGAN TO SHAKE AND ENGINE REVVED AS CAR FINALLY STOPPED IN MIDDLE OF INTERSECTION, NEAR MISS VS ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118300August 7, 2018
SERVICE BRAKES
I JUST GOT MY CAR 3 DAYS AGO. MILEAGE IS 275 MILES. MY REAR BRAKES DISC ALREADY HAVE CIRCLES IN IT AS IF IT IS WORN OUT BY A PIECE OF METAL GRINDING AGAINST IT. THIS HAS NEVER EVER HAPPENED ON ANY OF MY PREVIOUS BMWS. THIS USUALLY HAPPENS ONLY WHEN THE BRAKES ARE WORN OUT AND PROCRASTINATING NOT TO FIX IT. WHY DOES THIS HAPPEN TO A BRAND NEW CAR????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100244June 6, 2018
SUSPENSION, WHEELS
VEHICLE WAS SET WITH INCORRECT REAR CAMBER/ALIGNMENT/TOE-IN LEADING TO VERY PREMATURE INSIDE EDGE REAR TIRE WEAR WITH BOTH REAR TIRES. THIS CREATES UNSAFE HANDLING CONDITIONS, PREMATURE TIRE WEAR, AND A SAFETY CONCERNS WHEN TIRES FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022528September 10, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904410September 7, 2016
SEATS
TL* THE CONTACT OWNS A 2015 BMW X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V333000 (SEATS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724140June 8, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, AIR BAGS
THIS IS WAS ON HIGHWAY, NO TRUFFICK. ONE ACCIDENT HAPPENED BEFORE ME, WAS NO FLASH LIGHTS OR STOP LIGHTS, WHEN I FIND OUT WHAT THIS VEHICLE NOT MOVING, PRESSED FOOL BRAKE. IN 150 FEET OF FOOL BRAKE CAR DIDN'T STOP. I HIT THE CAR IN FRONT OF ME, THE ABS DIDN'T WORK DURING THE BRAKING, THE AIR BAGS DIDN'T PUMP OUT. THANKS GOD, NO BODY DIDN'T GET ANY SERIOUS INJURIES. THAT'S WAS SO SCARED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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