BMW R 1200 RT Complaints (2007)

52 consumer complaints on file.

#11420714June 12, 2021
FUEL/PROPULSION SYSTEM
A fuel leak around at the fuel pump flange. Leaking around the support ring installed by the previous remedy. I contacted a dealer several times, but they have been unable to remedy due to no parts since April 2021. I also contacted [email protected] and they said "at this time the remedy for the recall: 20V-471 is available; however, the parts are on backorder for all models. We currently don't have an eta we can provide." BMW has failed to prepare sufficient replacement parts and they are unable to remedy for 20V-471 in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915030October 10, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013.THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED BY THE DEALER04. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913689October 4, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED RESPONDING, LEADING TO RUNNING OUT OF FUEL WHILE MOVING ON A CITY STREET. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 1 TIME SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913693October 4, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED RESPONDING, LEADING TO THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 2 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913696October 4, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE STOPPED RESPONDING, LEADING TO THE POSSIBILITY OF RUNNING OUT OF FUEL WHILE MOVING. THIS IS A COMMON FAILURE ON MANY BIKE MODELS FROM BMW FROM 2005-2013. I HAVE HAD THIS HAPPEN 3 TIMES SO FAR, AND EACH TIME THE FUEL LEVEL MEASURING STRIP IN THE FUEL TANK WAS REPLACED. THIS IS AN UNSAFE CONDITION SINCE LOSS OF ENGINE POWER FROM RUNNING OUT OF FUEL CAN BE QUITE DANGEROUS ON A MOTORCYCLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781385October 12, 2015
POWER TRAIN
FINAL DRIVE BEARING SUDDENLY DEVELOPED PLAY (WHEEL CAN BE MOVED LATERALLY BY HAND). VERY UNSTABLE HANDLING AND WOBBLE UPON DECELERATION DUE TO WHEEL MOVEMENT. VEHICLE WILL "SHIMMY" CONSIDERABLY FROM SIDE-TO-SIDE UPON ENGINE BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767426September 22, 2015
SERVICE BRAKES
WHEN I BEGAN A RIDE THE RED ABS BRAKE FAILURE WARNING LIGHT CAME ON AND REMAINED ON. A SHOP READ THE CODE TO DETERMINE THE CAUSE AS ABS PUMP MOTOR FAILURE. I LEARNED THROUGH ON-LINE RESEARCH THAT IT IS A COMMON PROBLEM RELATING TO POOR DESIGN OF THE ABS PUMP MOTOR BRUSHES THAT FAIL TO MAKE GOOD CONTACT RESULTING IN A LOW VOLTAGE SITUATION AND PUMP FAILURE. THE RESULT - THE ABS SYSTEM DOES NOT WORK. THE ESTIMATED COST OF REPLACING THE UNIT IS APPROX. $2200. THE MECHANIC TAPPED ON THE MOTOR HOUSING AND FREED UP THE BRUSHES BUT IT WAS A TEMPORARY FIX THAT LASTED ABOUT 200 MILES. IT THEN BECAME AN INTERMITTENT PROBLEM FOR ABOUT 400 MILES BEFORE IT WENT BACK TO BEING THE CONSTANT PROBLEM THAT I AM NOW FORCED TO FIX OR RIDE WITHOUT ABS BRAKES. THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM BUT BMW HAS NOT ADMITTED ANY PROBLEMS RELATED TO DESIGN OF THE UNIT. THE PROBLEM APPEARS TO BE IN THE WAY THE BRUSHES SLIDE IN A GROOVED GUIDE OR KEY WAY . APPARENTLY THE GROOVES GET DIRTY AND THE BRUSHES HANG UP AND DON'T REACH THE PROPER POSITION FOR GOOD CONTACT WITH THE MOTOR ARMATURE IF I UNDERSTAND IT CORRECTLY. MODULEMASTER IN MOSCOW, IDAHO, REBUILDS THE UNITS AND PROVIDES A 5 YR GUARANTEE. THEY SEEM TO BE QUITE BUSY WITH THESE UNITS. MY MECHANIC ACTUALLY SENT IN 2 OF THEM AT THE SAME TIME. THE SECOND UNIT WAS FROM A GS MODEL. AND THERE ARE OTHER MODELS EXPERIENCING THE SAME ISSUE. IT IS MY OPINION THAT NHTSA NEEDS TO TAKE A LOOK AT THIS ISSUE AND CAUSE BMW TO FIX THE POOR DESIGN AND ELIMINATE THE PROBLEM OF ABS FAILURE. DOCUMENTED EVIDENCE OF THE SCOPE OF THE PROBLEM CAN BE FOUND THROUGH SITES SUCH AS FORUMS.BMWMOA.ORG, WWW.XS-ADVENTURE.COM, WWW.I-BMW.COM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758488August 21, 2015
UNKNOWN OR OTHER
THE MOTORCYCLE STARTED STALLING AFTER I WOULD DISENGAGE THE CLUTCH TO SLOW DOWN OR STOP. IT WOULD NOT START BACK UP UNLESS I TURNED THE THROTTLE AND HELD THE RPM'S ABOVE 1500. THE BIKE WOULD NOT IDLE UNLESS I KEPT THE THROTTLE PARTIALLY OPEN. I BROUGHT THE BIKE TO THE DEALER AND THEY RE-FLASHED THE COMPUTER AND UP-GRADED THE SOFTWARE. THAT LASTED 2 WEEKS AND THE STALLING STARTED BACK AGAIN. ALL RE-CALLS FOR THIS BIKE WERE PERFORMED BY BMW. NO TROUBLE CODES WERE SHOWN TO EXIST ON THE BIKES ECU WHEN TESTED BY THE DEALERS SCAN EQUIPMENT. I HAVE SINCE REPLACED: SPARK PLUGS, IDLE ACTUATORS (2), CAM POSITION SENSOR, FUEL PUMP CONTROLLER, FUEL PUMP, AND BATTERY. THE MOTORCYCLE HAS A LITTLE OVER 32,000 MILES ON IT NOW. SOME OF THE PARTS REPLACED DID CURE THE STALLING PROBLEM TEMPORARILY, BUT IT ALWAYS CAME BACK. I HAVE SINCE PARKED THE MOTORCYCLE BECAUSE THE STALLING SCARES ME AND MY GIRLFRIEND WHEN IT UNEXPECTEDLY HAPPENS IN TRAFFIC. IT IS ABSOLUTELY DANGEROUS! I KNOW FROM READING POSTS ONLINE FROM FELLOW BMW MOTORCYCLE OWNERS THAT MANY OTHERS WHO OWN THE R 1200RT MADE FROM 2005-2009 HAVE THIS SAME STALLING PROBLEM. AS FAR AS I KNOW BMW HAS NOT RE-CALLED MY YEAR AND MODEL BIKE TO FORCE THE DEALERS TO FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704833April 9, 2015
POWER TRAIN, SERVICE BRAKES
REAR DRIVE ASSEMBLY OIL LEAKING AFFECTING TIRES TRACTION AND BRAKING - LOSS OF REAR BRAKES FROM OIL AND NO ABS ACTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683489February 14, 2015
SERVICE BRAKES
ABOUT 1 YEAR AGO, THE 'BRAKE FAILURE" LIGHT CAME ON THE DASHBOARD OF MY BMW R1200RT MOTORCYCLE. EVEN THOUGH THE BRAKES SEEM TO WORK FINE, I PRETTY MUCH STOPPED USING THE MOTORCYCLE BECAUSE I WAS AFRAID OF IT. BECAUSE OF INACTIVITY, THE ENGINE WOULDN'T START SO I RENTED A U-HAUL TRAILER AND BROUGHT THE BIKE TO A BMW DEALER SO THEY COULD GET IT RUNNING AGAIN. BECAUSE I HADN'T USED THE BIKE FOR AWHILE, I FORGOT TO TELL THEM ABOUT THE BRAKE FAILURE LIGHT. WHEN THEY TEST RODE MY BIKE, THEY SAW THE LIGHT AND TRIED TO RESET (CLEAR) A CODE TO SEE IF IT WOULD FIX IT. THE CODE WOULD NOT RESET OR CLEAR. THEY THEN TOLD ME THAT THIS BRAKE FAILURE LIGHT INDICATES THAT THE ABS SYSTEM IS NO LONGER WORKING. I WAS TOLD THE PART TO FIX IT COST ABOUT $2,500. I FEEL THIS SHOULD BE SOMETHING THAT BMW SHOULD REPAIR AS IT IS A SAFETY ISSUE OUT OF MY CONTROL. IS BMW RESPONSIBLE TO REPAIR THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654412October 25, 2014
SERVICE BRAKES, HYDRAULIC
TRAVELING AT HIGHWAY SPEED, ABS SYSTEM FAILED, WHICH SHOWED UP AS A "BRAKE FAILURE" LIGHT ON CONSOLE. ABS PUMP CONTROLLER FAILED. AFTER INITIAL FAILURE, THE "BRAKE FAILURE" LIGHT WOULD COME ON INTERMITTENTLY. I DON'T KNOW IF THIS INDICATED INTERMITTENT FAILURE OR SOMETHING ELSE. FRONT WHEEL OR REAR WHEEL WOULD LOCK UP INSTEAD OF THE ABS SYSTEM OVERRIDING AND CONTROLLING THE BRAKE. ON A BIKE THIS IS PARTICULARLY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630521September 3, 2014
SERVICE BRAKES
ABS PUMP FAILED AFTER ~ 21,000 MILES LEAVING ME WITHOUT ANY ABS. TRIED TO COME TO A STOP ON A HIGHWAY ON-RAMP AND LOCKED THE REAR TIRE UP AND SKIDDED FOR ~ 25 FT BEFORE STOPPING. DON'T UNDERSTAND HOW A KEY PIECE OF SAFETY EQUIPMENT CAN FAIL WITH SUCH LOW MILES AND THERE IS NO RECALL OR GOODWILL ON BMW'S PART TO REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627087August 21, 2014
SERVICE BRAKES
AT THAT LOW MILEAGE A FEW MONTHS AFTER PURCHASE OF THE MOTORCYCLE I WAS ALERTED TO "BRAKE FAILURE" LAMP ON INSTRUMENT CLUSTER. I WAS TOLD BY DEALER (WHO WAS IN NEW JERSEY - BIKE WAS SHIPPED TO CHICAGO) THAT THIS FAULT WOULD PROBABLY DISAPPEAR AFTER SOME MORE USE OF BIKE. I WAS ASSURED THAT BRAKE FUNCTIONS WERE NOT AFFECTED. THE FAULT CODE SUPPLIED BY A LOCAL DEALER WAS AT 232 MILES AND IT WAS 005 DFO PUMP MOTOR VOLTAGE SUPPLY. I HAD THE BIKE STORED FOR SEVERAL YEARS AFTER THAT AND IT NOW HAS LESS THAN 400 MILES ON IT. THE FAULT IS STILL THERE AND I AM TOLD THAT I WOULD NEED A NEW ABS MODULE ($2000 PLUS FOR THE PART AND $500 FOR THE LABOR) THE LATEST FAULT CODE READING AT 288 MILES WAS "009309 KOMBI UNDER TENSION" DUE TO THE LAPSE OF TIME SINCE PURCHASE I UNDERSTAND BMW'S HESITANCY OF WARRANTY REPAIR, HOWEVER AFTER CONVERSING WITH OTHER BMW R1200RT OWNERS OF BIKES OF 2007-2012 VINTAGE, I SEE THAT VIRTUALLY ALL R1200RT BIKES WERE AFFECTED BY THIS PROBLEM. I AM TOLD, THAT THE MAIN REASON FOR THIS INTERNAL ABS MODULE FAULT IS THE FACT THAT THE BRUSHES INSIDE THE PUMP MOTOR DO NOT HAVE STRONG ENOUGH SPRINGS PUSHING THEM AGAINST THE PUMP ROTOR. THIS CAUSES PITTING ON THE ROTOR, ETC. THIS CLEARLY IS A MANUFACTURER'S FLAW AND SINCE ABS BRAKES ARE AN IMPORTANT PART OF THE RIDING SAFETY OF THIS BIKE, IT IS DEFINITELY A CAUSE OF CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560728January 20, 2014
SERVICE BRAKES
ABS MODULATOR FAILED TO OPERATE AT VERY LOW MILEAGE. DEALER SAID UNIT HAS FAILED AND IT VERY COMMON FOR THE BRUSHES TO STICK AND CAUSE THIS FAILURE. THE UNIT IS NOT REPAIRABLE AND MUST BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558217January 2, 2014
FUEL/PROPULSION SYSTEM
I WAS RIDING MY MOTORCYCLE ON THE INTERSTATE WHEN I NOTICED THE SMELL OF GASOLINE. UPON ARRIVAL HOME I DETERMINED THAT PRESSURIZED FUEL WAS LEAKING FROM THE FUEL PUMP OUTLET CONNECTION, SPECIFICALLY THE THREADED BOSS INTO WHICH THE QUICK DISCONNECT FITTING SCREWS. WHEN I TURNED ON THE IGNITION AND ENERGIZED THE FUEL PUMP, GASOLINE RAN OUT OF THE CONNECTION AND DOWN ONTO THE ENGINE. A SEARCH OF THE INTERNET REVEALED THAT THIS IS A KNOWN PROBLEM WITH THIS FUEL PUMP WHICH IS USED ON NUMEROUS MODELS OF BMW MOTORCYCLES. FURTHER, A NEW REPLACEMENT PUMP NOW HAS A METAL REINFORCEMENT AROUND THE THREADED BOSS, WHICH INDICATES THAT BMW IS AWARE OF THE ORIGINAL DESIGN FLAW. FUEL LEAKING ONTO A RUNNING ENGINE IS CLEARLY A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557201December 25, 2013
FUEL/PROPULSION SYSTEM
AFTER SMELLING GAS AFTER A SHORT STOP I DISCOVERED THAT THE FUEL PUMP DISCHARGE FLANGE HAD 7 CRACKS WHERE FUEL WAS LEAKING AND FILLING THE CAVITY AT THE TOP END OF THE FUEL PUMP. AFTER CONDUCTING SOME RESEARCH, I UNDERSTAND THAT THIS IS A KNOWN DEFECT AND SPECIAL AFTER MARKET CLAMPS HAVE BEEN DESIGNED AND SOLD TO MAKE THE REPAIR, AVOIDING A COMPLETE REPLACEMENT OF THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556041December 14, 2013
FUEL/PROPULSION SYSTEM
RIDING MY 40 MILES HOME, I KEPT SMELLING GASOLINE BUT IT WAS CONGESTED SO I DISMISSED IT. GOT HOME AND DROVE INTO THE GARAGE AND A BIG PUDDLE OF GASOLINE SPLASHED ONTO THE GROUND FROM UNDER MY LEFT FENDER FROM MY 2007 BMW RT1200. UPON EXAMINATION, I DISCOVERED THAT THE PLASTIC TOP OF THE FUEL PUMP HAD CRACKED IN SEVERAL PLACES AROUND WHERE THE QUICK DISCONNECT FITTING GOES FOR THE PRESSURE LINE. NOT ONLY THAT BUT THE FITTING IS ALSO MADE OF PLASTIC AND HAD ALSO CRACKED IN THE THREAD AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554212November 30, 2013
FUEL/PROPULSION SYSTEM
THE PLASTIC CONNECTION FOR THE FUEL PUMP CRACKED AND STARTED TO LEAK FUEL. THIS IS A FIRE HAZARD. I LOOKED ON LINE AND SEE THIS IS A PROBLEM ON BMW MOTORCYCLE'S. THE FUEL LEAKS ONTO THE HOT ENGINE AND COULD CAUSE A FIRE WHILE RIDING. THIS IS A FACTORY DEFECT AND ALL BMW MOTORCYCLE SHOULD BE RECALLED BEFORE SOMEONE IS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537789August 28, 2013
FUEL/PROPULSION SYSTEM
FITTING AT TOP OF FUEL PUMP ASSEMBLY WAS LEAKING (STREAM OF GAS) GAS ONTO THE GAS TANK AND DOWN ONTO THE LEFT CYLINDER. UPON STARTING THE BIKE , IN LESS THAN A MINUTE THERE WAS A FIVE FEET PUDDLE OF GAS ON THE GROUND. AT REST THE GAS IS POURING ONTO THE LEFT CYLINDER AND I ASSUME WOULD BE SPRAYING ON THE DRIVER AND PASSENGER AT SPEED. AFTER REMOVING THE PANELS TO FIND THE LEAK. THERE WERE SEVERAL CRACKS ON THE FEMALE FITTING SIDE OF THE CONNECTOR OF THE HIGH PRESSURE FUEL LINE. WHERE THE HOSE GOES INTO THE FUEL PUMP ASSEMBLY. SCARY TO THINK IF THIS HAD HAPPENED ON THE ROAD. THE LEAST PROBLEM WOULD BE BEING STRANDED. WORST CASE IF GASOLINE WAS SPRAYED ONTO THE DRIVER AND PASSENGER AND WERE TO IGNITE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536814August 22, 2013
FUEL/PROPULSION SYSTEM
RIDING TO WORK I NOTICED THE SMELL OF GAS - I PARKED THE BIKE AND NOTICED A STEADY OF GASOLINE DRIPPING OUT FROM UNDER THE LEFT FRONT FAIRING (PLASTIC GAS TANK AND FUEL PUMP ARE BEHIND THE LEFT FAIRING). I REMOVED THE VARIOUS FAIRING PARTS AND NOTICED POOLING OF GASOLINE IN THE RESERVOIR ON TOP OF THE FUEL PUMP FLANGE. I DRIED OUT THE TOP OF THE FLANGE AND TURNED THE KEY BACK ON TO ENGAGE THE FUEL PUMP AND DISCOVERED SEVERAL AREAS WHERE THE GASOLINE WAS SPRAYING FROM THE HIGH PRESSURE, 90 DEGREE GAS LINE BELOW THE BASE OF THE MALE CONNECTOR AND ONLY ON THE SHROUD OF THE FEMALE CONNECTION - BOTH THE 90 DEGREE MALE SIDE AND THE CONNECTING LINE WERE WHOLLY INTACT AND SEATED FULLY INTO THE CONNECTION. I DISCONNECTED THE LINE AND REMOVED THE MALE CONNECTOR AND DISCOVERED MULTIPLE CRACKS AROUND THE SURFACE OF THE FEMALE RECEPTOR THAT PASSED INTO THE THREADED AREA OF THE FLANGE (WHICH ALLOWED GAS TO SPRAY OUT WHEN IT WAS UNDER PRESSURE). THE BIKE IS BACK HOME AND INOPERABLE NOW - THE BIKE AS MENTIONED ABOVE, IS A 2007 BMW R1200RT WITH JUST OVER 21,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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