BMW R 1200 RT Complaints

270 consumer complaints on file.

#11430262August 24, 2021
FUEL/PROPULSION SYSTEM
My forth vehicle with throttle body cams that are cracked and broken on both sides. No symptoms or warning lights of a problem that could have lead to a catastrophic failure, total engine propulsion failure, breakdown. My safety and others were in danger of injury or death. Dealer has confirmed and repaired all vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430264August 24, 2021
FUEL/PROPULSION SYSTEM
Throttle body cams broken, no symtoms, could have caused crash from complete power loss to the engine, could have crashed or been hit. Dealer replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428742August 11, 2021
ENGINE, POWER TRAIN
The contact owns a 2018 BMW R1200 RT. The contact stated while riding approximately 50 mph, the motorcycle went into a limp mode which resulted in the motorcycle losing power. The motorcycle required a restart to regain functionality. The contact stated that the check engine warning lights was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 8,690.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428477August 10, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 BMW R 1200 RT Motorcycle. The contact stated that fuel was leaking from motorcycle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 20V471000 (Fuel System. Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. The failure mileage was approximately 17,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427749August 4, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2011 BMW R 1200 RT. The contact received notification of NHTSA campaign number: 20V471000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425713July 20, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2012 BMW R-1200 RT. The contact received notification of NHTSA Campaign number: 21V060000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423380July 4, 2021
FUEL/PROPULSION SYSTEM
This is a two-cylinder engine with an independent throttle body for each cylinder. The throttle is actuated by a cable and pulley which rotate the throttle plate on a shaft. The pulley is attached to the shaft with molded plastic. Upon inspection during service, both plastic moldings (both cylinders) were discovered to be cracked and near failure. Failure of this part will cause that cylinder to go to idle power. If the vehicle is in motion, there will be a sudden loss of power, and high vibration until the throttle is closed. Until repair, the motorcycle will be inoperable. This has become a known defect with this series of motorcycles. I repaired mine using an aftermarket aluminum part created to address this problem. Parts cost was $458.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422132June 24, 2021
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
The contact owns a 2013 BMW R 1200. The contact received notification of NHTSA campaign number: 21V060000 (fuel system, gasoline) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A local dealer was made aware of the issue and informed the contact that they were awaiting parts from the manufacturer vehicle was repaired. The manufacturer was not made aware of issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420714June 12, 2021
FUEL/PROPULSION SYSTEM
A fuel leak around at the fuel pump flange. Leaking around the support ring installed by the previous remedy. I contacted a dealer several times, but they have been unable to remedy due to no parts since April 2021. I also contacted [email protected] and they said "at this time the remedy for the recall: 20V-471 is available; however, the parts are on backorder for all models. We currently don't have an eta we can provide." BMW has failed to prepare sufficient replacement parts and they are unable to remedy for 20V-471 in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419962June 7, 2021
STEERING
The contact owns a 2012 BMW R1200 RT motorcycle. The contact stated that the handlebars loosened and were not secured. The motorcycle was taken to the local dealer who diagnosed that the head bearing had failed and needed to be replaced. The cause of the steering head bearing failure was undetermined. The motorcycle was not repaired. The manufacturer was notified of the failure. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416743May 15, 2021
FUEL/PROPULSION SYSTEM
MY SECOND MOTORCYCLE TO HAVE THROTTLE BODY CAM FAILURE. THIS IS BECOMING AN ISSUES AS THESE BIKE REACH HIGHER MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416080May 11, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 BMW R 1200 RT MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V060000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MAX BMW MOTORCYCLES LOCATED AT 493 DANBURY RD, NEW MILFORD, CT 06776 AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED NOTIFICATION THAT THE PART WAS AVAILABLE HOWEVER, AFTER CONTACTING THE MANUFACTURER, NO INFORMATION ON A DATE FOR PARTS AVAILABILITY WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414608April 30, 2021
FUEL/PROPULSION SYSTEM
BMW HAVE RECALL CAMPAIGN NO. 20V-471: FUEL PUMP. THE DEALER IN MY AREA (5TH GEAR CYCLE 1200 W SW EXPY DR, BROKEN ARROW, OK 74012) IS NOT ABLE TO SCHEDULE SERVICE BEFORE END OF JULY. BIKE CURRENTLY IS UNUSABLE AS FUEL DRIPS OVER THE EXHAUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414511April 29, 2021
FUEL/PROPULSION SYSTEM
THROTTLE BODY PLASTIC CAMS BROKE ACCELERATING INTO ON RAMP OF I4 IN ORLANDO. THIS CAUSED THE VEHICLE TO IMMEDIATELY SLOW DOWN TO IDLE INTO REAR APPROACHING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414323April 28, 2021
FUEL/PROPULSION SYSTEM
2009 BMW R1200RT MOTORCYCLE WITH 50,482 MILES. THROTTLE CABLE PULLEYS/CAMS BOTH SHOWING SIGNS OF MULTIPLE CRACKS. ONCE THEY CRACK COMPLETELY, THE MOTORCYCLE BECOMES UNRIDEABLE AND MUST BE TOWED. THROTTLE NO LONGER FUNCTIONS AND MOTORCYCLE JUST RETURNS TO IDLE. MUST EITHER REPLACE ENTIRE THROTTLE BODY OR REMOVE AND REPLACE EXISTING PLASTIC CAMS WHICH HAVE FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413715April 24, 2021
ENGINE, VEHICLE SPEED CONTROL
CRACKED THROTTLE CONTROL CABLE CONNECTIONS TO BOTH THROTTLE BODY THROTTLE CONTROL SHAFTS. IF THIS FAILS, THE THROTTLES RETURN TO IDLE WITHOUT ANY ABILITY TO ACCELERATE. THIS TYPE OF FAILURE HAS BEEN REPORTED BY OTHER OWNERS OF THE SAME MODEL. I NEED TO REPAIR PRIOR TO TRAVEL USE TO AVOID THIS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408223April 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THROTTLE CABLE BELL CRANKS/CAMS CRACK DUE TO POOR QUALITY PLASTIC MATERIAL. THIS CAUSES MOTORCYCLE TO SUDDENLY LOSE POWER AS THE HAND THROTTLE NO LONGER WORKS AND ENGINE RETURNS TO IDLE RPM. THIS IS A SERIOUS SAFETY HAZARD AS FAILURE CAN OCCUR WHILE ENTERING TRAFFIC, TURNING THRU TRAFFIC, OR TRAVELING ON A HIGH SPEED ROADWAY WITH NO AREA TO PULL OFF. THESE CRACKS, (AND IMPENDING FAILURE OF THE PARTS), WERE DISCOVERED BY SERVICE PERSONNEL DURING SERVICE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407363April 10, 2021
ENGINE
THE THROTTLE BODIES ON THIS MOTORCYCLE ARE CABLE-ACTUATED, WITH PLASTIC PULLEYS MOLDED ONTO THE THROTTLE SPINDLES. THESE PLASTIC PULLEYS WERE SEVERELY CRACKED AND I HAVE REPLACED THEM (I STILL HAVE THE OLD PARTS). I'M AWARE OF NUMEROUS BMW MOTORCYCLES OF THIS VINTAGE THAT HAVE DEVELOPED CRACKS IN THE THROTTLE PULLEYS. I DISCOVERED MY PROBLEM VIA INSPECTION IN MY GARAGE, BUT I'M CURRENTLY AWARE OF TWO OTHER OWNERS FOR WHOM THE PULLEYS DETACHED FROM THE SPINDLES WHILE RIDING, CAUSING A SUDDEN LOSS OF ENGINE POWER. THIS PROBLEM HAS ALSO MANIFESTED ON OTHER BMW MOTORCYCLES THAT USE THE SAME ENGINE (E.G. THE R1200GS).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397504February 23, 2021
FUEL/PROPULSION SYSTEM
I BOUGHT THIS NEW AND I HAVE ALWAYS SMELLED GAS ESPECILLY AFTER A FILL UP. I RECENTLY HAD TO APPLY THE BRAKES VERY HARD WHILE TRAVELLING DOWN THE HIGHWAY AND FUEL CAME OUT THROUGH THE GAS CAP EVEN THOUGH THE GAS CAP WAS PROPERLY SECURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373026November 4, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
FIRST TIME WHILE PULLING OUT OF A PARKING LOT ON TO A CITY STREET THE MOTORCYCLE SUDDENLY LOST POWER,MISFIRED,CUT OUT AND WOULD BARELY RUN AND WOULD ONLY RUN AT IDLE OR A LITTLE ABOVE CAUSING LOSS OF CONTROL. SECOND TIME THE SAME THING HAPPENED IN THE DRIVEWAY WHILE THE MOTORBIKE WAS NOT MOVING.THE THIRD TIME THIS HAPPENED ON A REMOTE HIGHWAY WHILE MOVING AT AROUND 60 MPH IN A CURVE (TURNING).SUDDEN LOSS OF POWER THE ENGINE WENT INTO LIMP MODE.I HAD TO PULL OVER TO THE SIDE OF THE HIGHWAY AND RIDE ALONG THE SIDE OF THE ROAD WITH BARELY ENOUGH POWER TO MOVE ALONG UNTIL I COULD GET TO A SAFE PLACE TO PULL OVER.ON ALL OCCASIONS AFTER TURNING OFF THE IGNITION AND RESTARTING THE ENGINE IT SEAMED TO RESET AND RUN OK.THIS IS A VERY HAZARDOUS SITUATION ESPECIALLY AT HIGHWAY SPEEDS.AFTER DOING SOME RESEARCH I HAVE FOUND THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE AND IT SEEMS THAT IT COULD BE A DEFECT WITH THE ECU AND THROTTLE POSITION SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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