BMW R 1200 GS Complaints

325 consumer complaints on file.

#10413234July 17, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE SENSOR HAS FAILED 4 TIMES ON TWO NEW BMW MOTORCYCLES(08, R1200GSA AND 10, R1200RT. THE BIKE RAN OUT OF FUEL IN TRAFFIC AT HIGHWAY SPEEDS PUTTING ME IN DANGER. MY R1200RT HAS FAILED 3 TIMES. BMW HAS KNOW ABOUT THIS FOR YEARS, STILL THE PROBLEM EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413111July 16, 2011
FUEL SYSTEM, GASOLINE
FUEL LEVEL SENSOR STRIP HAS FAILED FOR THE FOURTH TIME IN THE LAST TWO YEARS. THIS CAUSES A WARNING LIGHT TO ILLUMINATE ON THE DASH AND A "FUEL!" WARNING TO FLASH ON THE COMPUTER. IT IS DISTRACTING AND DECREASES THE RIDER'S ABILITY TO JUDGE WHEN THE BIKE IS ACTUALLY LOW ON FUEL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411578July 9, 2011
FUEL SYSTEM, GASOLINE, STRUCTURE
DRIVING IN THE RAIN CAUSE WATER TO PENETRATE INTO AN AREA WHERE A FPC (FUEL PRESSURE CONTROLLER) ON THE VEHICLE IS POSITIONED. THE ENGINE DIES SUDDENLY AS FUEL PRESSURE IS INTERRUPTED AND THE VEHICLE. A LARGE NUMBER OF THIS FAILURE IS REPORTED BY OTHER INDIVIDUALS ONLINE IN WEB BOARD DISCUSSIONS MAKING IT APPEAR A DESIGN FLAW. THE CONSEQUENCE FOR ME WAS THAT I HAD TO CROSS TWO LANES OF TRAFFIC ON A DISABLED MOTORCYCLE AND WAS STRANDED ON THE SIDE OF THE ROAD. NOTHING WAS DONE TO CORRECT THE PROBLEM AS THE PROBLEM FIXED ITSELF TEMPORARILY AND THE DEALER SIMPLY CLEARED THE FAULT CODE FROM THE COMPUTER AND CLAIMED TO NOT BE ABLE TO DUPLICATE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406900June 15, 2011
FUEL SYSTEM, GASOLINE, EQUIPMENT:ELECTRICAL
2009 BMW R1200GS FUEL STRIP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404553June 6, 2011
FUEL SYSTEM, GASOLINE
NEW BMW MOTORCYCLE, 2007 GS ADV. FUEL GAUGE FAILED WITH IN WEEKS. REPAIRED TWICE. 3 MONTHS OUT OF WARRANTY, FAILED AGAIN. DISCOVERED BY RUNNING OUT OF GAS AWAY FROM HOME. REPORTED TO DEALER AND HE INDICATED BMW WOULD NOT FIX. HOWEVER, THIS ISSUE IS SO PROBLEMATIC THAT BMW HAS PUT A DIFFERENT SEND UNIT ON THE NEW BIKES. NOW THE MILEAGE AND MILES LEFT DO NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404523June 5, 2011
FUEL SYSTEM, OTHER
2008 BMW GS MOTORCYCLE RAN OUT GAS WHILE AT A STOP LIGHT. GAS GAGE SHOWED A RANGE OF 50 MILES LEFT IN THE TANK BEFORE EMPTY. THIS HAS BEEN REPAIRED TWICE BECAUSE OF THE FUEL STRIP IN THE TANK FAILS TO READ THE FUEL LEVEL. I HAVE BEEN LUCKY, AND HAVE NOT HAD THIS HAPPEN WHILE IN MOTION ON THE FREEWAY OR HIGHWAY PUTTING ME IN DANGER FROM OTHER VEHICLES DUE TO SUDDEN LOSS OF FUEL TO THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403658May 28, 2011
FUEL SYSTEM, GASOLINE
MOTORCYCLE FUEL GAUGE DISPLAYED APPROX HALF A TANK FOR FUEL BUT MOTORCYCLE UNEXPECTEDLY RAN OUT OF GAS LEAVING ME IN A DANGEROUS SITUATION TO AVOID TRAFFIC WITH NO POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397264April 24, 2011
FUEL SYSTEM, GASOLINE
PURCHASED NEW MOTORCYCLE FROM DEALERSHIP. AFTER APPROXIMATELY 200 MILES OF DRIVING, FUEL GAUGE INDICATED 1/4 TANK REMAINING. ON BOARD COMPUTER INDICATED APPROXIMATELY 75 MILES RANGE REMAINING. NO LOW FUEL WARNING DISPLAYED. UPON REFUELING, TANK TOOK NEARLY THE SPECIFIED MAXIMUM CAPACITY (8.9 GAL). I WAS EXTREMELY FORTUNATE NOT TO HAVE RUN OUT OF GAS IN A REMOTE AREA. TOOK VEHICLE TO DEALERSHIP AND THEY CONFIRMED INOPERATIVE "FUEL STRIP". REPLACED WITH NEW FUEL STRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396996April 21, 2011
FUEL SYSTEM, OTHER
FUEL GAUGE SENSOR DISPLAYS INACCURATE READINGS (NO/LOW FUEL WHEN TANK IS FULL OR WORSE, DISPLAYS FULL TANK WHEN THERE IS LOW/NO FUEL). THIS HAS LED TO ME BEING STRANDED TWICE. THE FUEL SENSOR HAS BEEN REPLACED TWICE ALREADY BY THE DEALERSHIP. THAT ADDS UP TO ALMOST ONE REPLACEMENT A YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396871April 20, 2011
EQUIPMENT, FUEL SYSTEM, GASOLINE
FUEL GAUGE ON MY 2009 BMW R1200GS MOTORCYCLE WAS SHOWING I HAD APPROXIMATELY 1/3 OF A TANK OF FUEL WHEN I RAN OUT OF GAS. I WAS TRAVELING ON A FREEWAY DURING RUSH HOUR TRAFFIC. I WAS ONLY GOING ABOUT 15MPH WHEN THIS HAPPENED BUT WAS FORCED TO GET OFF THE BIKE AND PUSH IT TO THE FAST LANE SHOULDER. I WAS ABLE TO GET THE BIKE RESTARTED BY LEANING IT OVER AS FAR AS I COULD TO THE LEFT WHICH LET SOME ADDITIONAL FUEL GO FROM THE RIGHT TO THE LEFT SIDE OF THE TANK. I FEEL THIS WAS A VERY DANGEROUS SITUATION. APPARENTLY THIS IS A WELL KNOW ISSUE BY BMW OF NORTH AMERICA AS IT SEEMS TO BE HAPPENING TO MANY PEOPLE WHO OWN BMW MOTORCYCLES. I HAVE HAD MY MOTORCYCLE IN TO THE SHOP THREE TIMES AND IT STILL IS NOT FIXED. I WILL GO IN FOR A FOURTH TIME TO SEE IF THEY CAN MAKE IT WORK PROPERLY AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396887April 20, 2011
FUEL SYSTEM, GASOLINE
THE FUEL STRIP ON MY MOTORCYCLE HAS FAILED TWICE RESULTING IN FALSE READINGS ON THE FUEL GAUGE (SHOWING MORE FUEL THEN IS ACTUALLY PRESENT). BMW IS AWARE OF THE PROBLEM BUT HAS SO FAR ISSUED NO RECALLS OR DEVELOPED A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396891April 20, 2011
FUEL SYSTEM, OTHER
RIDING MOTORCYCLE WITH FUEL GAUGE DISPLAYING 3/4 FULL TANK AND THEN SUDDENLY THE BIKE RAN OUT OF FUEL WHILE DRIVING DOWN THE ROAD. TOOK MOTORCYCLE INTO DEALER AND THE FUEL STRIP SENSOR WAS REPLACED UNDER WARRANTY, DEALER KEPT OLD PART. THE FUEL SENSOR HAS SUBSEQUENTLY FAIL TWO MORE TIMES CAUSING A STALLING OF THE ENGINE WHILE RIDING ALONG A ROAD. DEALER HAS REPLACED FUEL SENSOR STRIP THREE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396903April 20, 2011
FUEL SYSTEM, GASOLINE
FUEL LEVEL INDICATOR EXTREMELY INACCURATE LEADING TO EXHAUSTION OF FUEL SUPPLY CAUSING STALL IN TRAFFIC. EXTREMELY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396739April 19, 2011
SERVICE BRAKES, HYDRAULIC
I WAS RIDING MY 2009 BMW R1200GS ADVENTURE MOTORCYCLE AT APPROXIMATELY 60 MPH IN THE CARPOOL LANE. IT BEGAN TO RAIN SO I WENT TO PULL ONTO THE SHOULDER TO DON MY RAIN GEAR. I PULLED THE BRAKE LEVER TO SLOW, ONLY TO FIND I HAD NO BRAKES. I WAS ABLE TO SAFELY SLOW THE VEHICLE USING THE REAR BRAKE. INSPECTION OF THE FRONT BRAKES SHOWED THE RIGHT FRONT CALIPER WAS HANGING FREELY, ONLY CONNECTED BY THE HYDRAULIC LINE. THE TWO BOLTS THAT HOLD THE CALIPER TO THE FORK MOUNTS WERE MISSING. INSPECTION OF THE TWO BOLT HOLES ON THE FORK SHOWED THAT THEY WERE COMPLETELY STRIPPED. NOTE THE VEHICLE HAD BOTH FRONT BRAKE ROTORS REPLACED BY THE DEALER TWO DAYS EARLIER. THIS REQUIRED REMOVAL OF THE BRAKE CALIPERS. THE BIKE HAD BEEN RIDDEN LESS THAN 50 MILES SINCE THE SERVICE. THIS IS THE FIRST OCCURRENCE OF THIS PROBLEM FOR ME ON THIS VEHICLE. THE DAMAGE HAS NOT BEEN REPAIRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376817January 15, 2011
SERVICE BRAKES, HYDRAULIC
RIDING THE BIKE SLOWLY (ABOUT 40 KPH) AND BRAKED HEAVILY. DISINTEGRATION OF REAR WHEEL CARRIER (FLANGE) ON BMW GS1200 (2004) . THIS BILLET ALUMINUM FLANGE IS THE SINGLE COMPONENT CONNECTING THE REAR WHEEL WITH THE MOTORCYCLE. AND ALSO THE BRAKE DISK. THE PART BROKE APART UNDER HEAVY BRAKING AND THE BRAKE DISK DETACHED, RESULTING IN NO REAR WHEEL BRAKING AND DAMAGE TO THE ABS UNIT. CRITICAL FAILURE WILL CERTAINLY RESULT IN SERIOUS INJURY OR DEATH. BMW AUSTRALIA HAS BEEN ADVISED AND OFFERED NO RECOURSE TO CORRECT RO ADVISE OTHER OWNERS. ABS MODULE ALSO FAILED, WITH AN INTERNAL LEAK (POSSIBLY CAUSED BY PRESSURE SPIKE FROM FLANGE DISINTEGRATING). NUMEROUS OTHER REPORTS OF SIMILAR FAULTS ON ADVENTURE RIDERS WEBSITE. VIN NO IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373578December 30, 2010
FUEL SYSTEM, GASOLINE
BMW MOTORCYCLE, R1200/GS 2005 MODEL, GAS LEAK PROBLEM. ON PLASTIC QUICK DISCONNECTORS IN THE FUEL LINE, CRACKS CAN FORM IN THE THIN FITTINGS, JUST ABOVE THE FUEL PUMP. CAUSING GAS TO SPRAY, POOL, THEN LEAK DIRECTLY ON TO THE HOTTEST PART OF THE EXHAUST PIPE WHEN THE MOTORCYCLE IS PLACED ON THE SIDESTAND. THIS CREATES A FIRE HAZARD. THESE THIN PLASTIC FITTINGS ARE DESTINED TO FAIL, AND NEED TO BE CHANGED OUT WITH AVAILABLE BRASS FITTINGS TO REMEDY THIS POTENTIAL HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365228November 10, 2010
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2010 BMW R1200 GS ADVENTURE MOTORCYCLE. WHILE DRIVING APPROXIMATELY 75 MPH THE VEHICLE SHUT OFF BECAUSE IT WAS OUT OF FUEL. THE FUEL INDICATOR DISPLAYED THREE QUARTERS OF A TANK; HOWEVER, THE FUEL INDICATOR NEVER DISPLAYED THAT IT WAS LOW. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND ADDED GASOLINE TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL LEVEL SENSOR. THE FAILURE MILEAGE WAS 1,100 AND THE CURRENT MILEAGE WAS 1,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364218November 5, 2010
POWER TRAIN:DRIVELINE, WHEELS, STRUCTURE
BMW R1200GS REAL WHEEL FLANGE THE FLANGE IS A BILLET PART THAT CONNECTS THE REAR WHEEL AND THE REAR BRAKE DISC TO THE MOTORCYCLE. WORLD-WIDE THERE ARE REPORTS FROM USERS OF R1200GS MODELS MANUFACTURED IN 2004 AND 2005 ABOUT CRACKS IN THE FLANGE AROUND EITHER THE MOUNTING HOLES FOR THE BRAKE DISC OR THE MOUNTING HOLES FOR THE REAR WHEEL. SEVERAL INCIDENTS ARE KNOWN WHERE THE REAR BRAKE DISC BROKE OFF WHILE THE VEHICLE WAS IN MOTION. ON LAST INSPECTION THE FLANGE ON MY MOTORCYCLE HAD DEVELOPED CRACKS AROUND ALL 5 MOUNTING HOLES FOR THE REAR WHEEL BOLTS. BMW DENIES THAT THERE IS A PROBLEM WITH THE ORIGINAL PART AND REFUSES REPLACEMENT, CLAIMING THAT IN ALL INCIDENTS THE BOLTS MUST HAVE BEEN ASSEMBLED WITH TOO HIGH TORQUE. THE REAR WHEEL HAS ALWAYS BEEN MOUNTED BY MYSELF, AND ALWAYS USING A TORQUE WRENCH WITH THE CORRECT SETTING. THE ORIGINAL PARTS ONE THESE MOTORCYCLES APPARENTLY WERE BMW PART-NUMBER 33117694910; AS REPLACEMENT BMW NOW SELLS A RE-DESIGNED PART WITH THE NEW PART-NUMBER 33117699631. THE DANGER FOR A CRASH SHOULD THE REAR WHEEL OR THE REAR BRAKE DISC BREAK OFF WHILE IN MOTION ARE OBVIOUS. BMW HAS NOT ACKNOWLEDGED THE PROBLEM, DOESN'T OFFER FREE REPLACEMENTS AND TO MY KNOWLEDGE HAS NOT SENT OUT A SERVICE BULLETIN OR ANY OTHER KIND OF WARNING TO DEALERS OR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354202September 7, 2010
FUEL SYSTEM, GASOLINE
PLASTIC QUICK CONNECT ON TOP OF GAS TANK FUEL PUMP PLATE CRACKED. FUEL UNDER PRESSURE SPRAYED OUT, RUNNING ONTO HOT EXHAUST PIPE. COULD RESULT IN MAJOR FIRE. PLASTIC SEEMS NOT SUITABLE FOR ETHANOL BLENDED FUEL WHICH CAUSES IT TO GET BRITTLE AND CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341946July 8, 2010
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE HAS BEEN TO THE DEALER TWICE UNDER WARRANTY AND DOES NOT WORK CORRECTLY. MY BIGGEST COMPLAINT IS THAT THE "MASTER CAUTION" FLASHES FOR 3/4 OF A TANK WITH THE WORDS "FUEL" FLASHING ON THE INSTRUMENT CLUSTER TELLING ME I'M OUT OF GAS. I AM CONCERNED THAT I WILL GET SO USE TO A FLASHING YELLOW TRIANGLE THAT I WILL IGNORE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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