BMW 528xi Complaints

158 consumer complaints on file.

#11308711February 12, 2020
ENGINE
BOUGHT USED 2013 BMW 528I XDRIVE 0N 4/2018 WITH OVER 94K MIKES. CAR IN GREAT CONDITION AND ALWAYS SERVICED. AT 123K MILES, WARNING SIGNALS CAME ON ("OIL PRESSURE LOW, DRIVE TRAIN MALFUNCTION, STOP IMMEDIATELY AND TOW TO DEALER"). WAS DRIVING ABOUT 30 MPH ON STREET IN NEIGHBORHOOD AND PULLED OVER AND AS I COASTED TO STOP, THE ENGINE SHUT OFF PRIOR TO MY STOPPING. WHEELS LOCKED UPON STOP. TOWED TO REPAIR SHOP. TIMING CHAIN JUMPED OFF TRACK AND RUINED THE ENGINE. NO SIGNS LEADING UP TO THIS EVENT. REMANUFACTURED ENGINE WILL COST BETWEEN $12-15,000. COST MORE THAN CAR. I HAD TO SCRAP IT. (CAN PROVIDE DOCUMENTATION FROM REPAIR SHOP WHEN/IF YOU NEED IT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308786February 12, 2020
ENGINE
CAR WAS IN MOTION BROKE DOWN ON HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308564February 11, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
A CATASTROPHIC PROBLEM OCCURRED WITH MY BMW, A 2013 528I MODEL, WHILE I WAS DRIVING ON A BUSY EXPRESSWAY. A WARNING MESSAGE INDICATED THE OIL PRESSURE WAS LOW. AS I ATTEMPTED TO NAVIGATE TO THE SHOULDER, ANOTHER MESSAGE STATED THERE WAS A DRIVE-TRAIN MALFUNCTION. THE CAR PROCEEDED TO DECELERATE,.SHUT DOWN AND THE ENGINE COMPLETELY FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307662February 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DRIVETRAIN MALFUNCTION LIGHT CAME ON AND NOW THE CAR TAKES A LONG TIME TO GET UP TO ANY DECENT SPEED. PROBABLY 0-35 IN ABOUT 10 SECONDS. I WAS ADVISED BY A SERVICE CENTER THAT TIMING CHAIN FAILURE IS IMMINENT AND I WOULD NEED TO PAY $8000 TO REPLACE THE MOTOR ON A CAR FOR WHICH I OWED $11000, THAT AT THE TIME WAS ONLY WORTH ABOUT $4000. AS OF TODAY, IT'S WORTH ABOUT $800 WITH A $3800 BALANCE ON THE NOTE. OVERPRICED SCHEDULED MAINTENANCE AND COSTLY REPAIRS WERE ALL PERFORMED AS THEY SHOULD HAVE BEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300997January 21, 2020
ENGINE
WAS DRIVING FROM MEMPHIS TO PCB LAST FRIDAY WHEN I LOST POWER IN THE MIDDLE OF THE HIGHWAY NEAR BIRMINGHAM. FIRST THE 'OIL PRESSURE LOW' WARNING LIGHT CAME ON, IMMEDIATELY FOLLOWED BY THE 'DRIVETRAIN' WARNING LIGHT. PULLED OVER AND GOT TOWED TO THE DEALER IN B'HAM, WHERE THEY TOLD ME THAT THE ENGINE WAS BLOWN AND A NEW ENGINE WOULD BE ROUGHLY 15-17K. THEY DIDN'T VISUALLY INSPECT THE TIMING CHAIN...JUST A HUNCH BY THEIR LEAD MECHANIC BASED ON THE TICKING HE HEARD WHEN ATTEMPTING TO GET THE ENGINE TO START. THEY OFFERED TO DO A DEEPER DIVE INTO THE ISSUE FOR AN ADDITIONAL $1000, WHICH I DECLINED. I'M HAVING THE CAR TOWED BACK TO MEMPHIS, WHERE I WILL LOOK INTO FINDING A SECOND-HAND ENGINE FOR REPLACEMENT. I WILL BE TRACKING THE LAWSUIT. MY CAR (2013 528I XDRIVE) ONLY HAD 74K MILES, AND I OWE WHAT THEY QUOTED ME FOR A NEW ENGINE, SO THAT'S NOT A CONSIDERATION. I HAVE BEEN RELIGIOUS WITH MAINTENANCE, WITH ALL WORK DONE AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282327November 25, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2012 BMW 528XI. WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER RESTRAINT SYSTEM MALFUNCTION MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF BELLEVUE (LOCATED AT 13617 NORTHUP WAY, BELLEVUE, WA 98005, (425) 243-5201), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281721November 22, 2019
SEATS
3 HOLES HAVE BEEN BURNT THROUGH THE DRIVERS SIDE LUMBAR SUPPORT BY THE SEAT HEATER. I'M AFRAID THAT I DON'T HAVE PICTURES CURRENTLY AVAILABLE, BUT THIS SEEMS TO BE A KNOWN PROBLEM. HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=80264
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258583September 27, 2019
ENGINE, POWER TRAIN
MY 2012 BMW 528 XDRIVE SUDDENLY GOT A WARNING LOW OIL PRESSURE FOLLOWS BY DRIVE TRAIN MALFUNCTION, AND SLOWS DOWN-WENT ON NEUTRAL AND STOP IN THE MIDDLE OF THE ROAD. ALL THAT HAPPENED WITHIN LESS THAN A MINUTE. I GOT IT TOWED TO THE BMW DEALERSHIP FOR A DIAGNOSTIC AND THEY TOLD ME THAT THE TIMING CHAIN GUIDE HAS BROKEN APART, TIMING CHAIN CAME OFF, JUMPED TIME, STARVED ENGINE FOR OIL & CONTAMINATED ENGINE AND WILL REQUIRE A WHOLE NEW ENGINE REPLACE WHICH WILL COST AROUND $13756.56 +LABOR+TAX MY TOTAL WAS $ 16456. I FOUND OUT I AM NOT ALONE AND THIS IS A KNOWN PROBLEM WITH BMW OF THIS MAKE AND MODEL. I ALSO CALLED THE BMW NORTH AMERICA THEY TOLD ME THAT THE EXTENDED WARRANTY WAS ONLY UP TO 70,000 MILES AND THEY CAN NOT DO ANYTHING ABOUT IT, MY CAR FAILS AT 105K MILES. I THINK BMW MUST STAND BEHIND THERE PRODUCT. WE CAN NOT BUY AN EXPENSIVE CAR LIKE BMW WITH AN ENGINE LIFE IS LESS THAN 8YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255319September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 528XI. ONCE THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL WINDING NOISE COMING FROM THE ENGINE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, (844) 221-1352) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED PARTIAL ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252097August 28, 2019
ELECTRICAL SYSTEM, SEAT BELTS
MY PASSENGER SEAT BELT HAS A DETAIL LIGHT READING "DRIVER RESTRAINT MALFUNCTION: ALSO THE LOCK ON THE PASSENGER WILL NOT UNLOCK. THE DOOR WILL NOT OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244607August 17, 2019
ENGINE, POWER TRAIN
WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE CAR, WITHOUT WARNING, GAVE AN ERROR MESSAGE THAT THE OIL PRESSURE WAS LOW AND THEN ANOTHER MESSAGE THAT SAID DRIVETRAIN MALFUNCTION. THE CAR WENT INTO NEUTRAL ON ITS OWN AND WOULDN'T GO BACK INTO DRIVE. IN TRAFFIC ON A 4 LANE HIGHWAY, I HAD TO IMMEDIATELY PULL OVER (DANGEROUS), AND GET THE CAR TOWED. THE BELLY PAN HAD TO BE REMOVED IN ORDER TO MANUALLY ENGAGE THE CAR IN NEUTRAL SO THE CAR COULD BE TOWED(DANGEROUS TO DO ON A BUSY HIGHWAY). AFTER THE CAR WAS TAKEN TO A BMW DEALERSHIP, I WAS TOLD THE ENGINE WAS LOCKED AND THE REPLACEMENT WAS $18,000! THIS CAR HAS BEEN SERVICED AND WAS FULL OF OIL, SO THE DEALER COULD NOT TELL ME WHAT THE ISSUE WAS UNLESS THEY TORE IT DOWN. I COMPLAINED TO BMW NORTH AMERICA (CORPORATE) THAT THERE WAS OBVIOUS AN ISSUE WITH THIS VEHICLE, AND THEY ONLY CAME BACK WITH GIVING ME THE WARRANTY RATE OF $12,000 AND THEY WOULD PICK UP 15% OF THE COST. THIS IS NOT GOOD ENOUGH ON A VEHICLE THAT COST $$60,000 AND DOES NOT HOLD ITS VALUE. AFTER FURTHER RESEARCH, I FOUND OUT THAT TOTAL STORY ABOUT THESE CARS. BMW'S WHO HAVE THE N 20 OR N26 ENGINES HAVE A TIMING CHAIN THAT HAVE A SYSTEMATIC DEFECT. MY VEHICLE HAS A N 20 ENGINE. ONCE THESE VEHICLES APPROACH 70,000 - 100,000 MILES, THE TIMING CHAIN WILL BREAK WHICH WILL CAUSE EXTENSIVE DAMAGE TO THE ENGINE. BMW IS AWARE OF THIS ISSUE, BUT HAVE REFUSED TO DO A RECALL TO INSTALL THE REPAIR KIT. THIS IS MOST LIKELY DUE TO THE COST OF THE REPLACEMENT KIT, BUT BMW WOULD RATHER COMPROMISE ONE'S SAFETY AND FOR OVER PRICED REPAIRS. INSTEAD, BMW ISSUED AN EXTENDED WARRANTY ON THE DRIVETRAIN UNIT UP TO 70,000 MILES. HOWEVER, BMW IS AWARE THAT THE TIMING CHAIN WILL BREAK AFTER 70,000 MILES. IN THE VEHICLES WITH THESE ENGINES, IT IS NOT A MATTER OF IF THE CHAIN WILL BREAK, IT IS A MATTER OF WHEN IT WILL BREAK. I WILL NEVER PURCHASE ANOTHER BMW PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229338July 3, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MY 528XI WAS BEING DRIVEN AT HIGH SPEED WHEN ENGINE BUCKED AND SEIZED. MANAGED WHILE THIS WAS HAPPENING TO GET TO EMERGENCY AREA. CAR DIED, NO NEUTRAL/ TOWED TO DEALER 12/31/18. COMPUTER SHOWED WITH NO WARNING LOW OIL PRESSURE FOLLOWED IMMEDIATELY BY DRIVE CHAIN FAILURE. HAD TO FIGHT TO GET ENGINE REPLACED WITH REMANUFACTURED ENGINE AND ASK FOR TURBO TO BE REPLACED. 6/22/19 CR DIED AGAIN WOULD NOT START, JUMPED STARTED DROVE TO DEALER AND DIES AGAIN. TOLD NEED D NEW BATTERY. 6/30/19 CAR ONCE AGAIN STOPPED DEAD ON MAJOR ROAD, NO WARNING. NOW THEY SAY I NEED A NEW FUEL PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219660June 13, 2019
ENGINE, POWER TRAIN
TRANSMISSION TOTAL FAILURE AND WAS REPLACED AROUND AROUND 55,00 OIL CHAIN PUMP & TIMING CHAIN RESULTING IN A TOTAL MOTOR FAILURE AT 72000 CAR HAS BEEN NON OP FOR A YEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195728April 11, 2019
ENGINE
WE BOUGHT A 2013 BMW 528XI NEW. AFTER APPROXIMATELY 120K MILES, OIL PRESSURE LIGHT CAME ON. WE PUT OIL IN AND IT WAS FINE FOR A WEEK. THEN THE LIGHT CAME ON AGAIN SO WE HAD IT TOWED. THE OIL WAS REPLACED AND A NEW OIL LEVEL AND TEMP SENSOR ADDED. AFTER A COUPLE DAYS THE LIGHT AND DRIVE TRAIN FAILURE LIGHT CAME ON. HAD IT TOWED TO THE DEALER AND THEY FOUND SHARDS OF METAL IN THE OIL FILER. LUCKLY, MY WIFE WAS ABLE TO MANEUVER THE CAR OFF THE HIGHWAY WITHOUT INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194765April 8, 2019
UNKNOWN OR OTHER
YOU DRIVE CAR BUT WHEN YOU WANT TO SPEED UP IT WANT GO ANY FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192817March 31, 2019
ELECTRICAL SYSTEM, ENGINE
MY 2013 528I HAS SOME PROBLEMS WITH THE MOTOR. I PURCHASED THE CAR AROUND DECEMBER 18 SOME TIME WITH ABOUT 76000 MILES AND ONLY HAD IT FOR 2 DAYS AN PROBLEM'S CAME . FIRST IT WAS SAYING I DRIVETRAINS MALFUNCTION SO I TURN THE CAR OFF AN TRIED TO CRANK IT ABOUT 4 TIMES AN IT FINALLY CRUNK . ABOUT 3 DAYS LATER SAME PROBLEM OCCURRED SO I CONTACTED THE DEALER BUT THEY COULDN'T HELP ME . SO I LEFT THE CAR SIT FOR A DAY AN CAME TO CRANK IT AN EVERYTHING WAS FINE . ABOUT A WEEK LATER ON THE WAY TO WORK MY CAR JUST SHUT OFF AN THE, DASHBOARD SYMBOL CAME ON SAYING LOW OIL PRESSURE TO THE MOTOR . I READ ON THIS ON OTHERS COMPLAINTS AN SEEN SOME SIMILAR PROBLEMS. TOOK MY CAR TO THE BMW DEALERSHIP IN RALEIGH EARLY IN JANUARY THEY SAID I MAY NEED A NEW MOTOR AN IT WOULD COST TO JUST GO INSIDE THE MOTOR TO ACTUALLY SEE THE PROBLEM CAR DOSNT CRANK BUT TRIES TO TURN OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190155March 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVERS DOOR LOCK IS FAILING AT ONLY 40,000 MILES. WE FIRST NOTICED THIS PROBLEM WHEN WE WOULD LOCK THE CAR FROM THE KEY FOB AND NOTICED THE DOOR WOULDN'T LOCK, EVEN THOUGH THE CAR WOULD BEEP AND THE SECURITY SYSTEM WOULD ACTIVATE. THEN, IF YOU WENT TO OPEN THE DOOR AFTER YOU LOCKED THE CAR, THE ALARM WOULD GO OFF BECAUSE IT WASN'T ACTUALLY LOCKED. WHEN YOU'RE INSIDE THE CAR, YOU CAN SEE THE DOOR LOCK PIN SLOWLY TRYING TO MOVE DOWN OR UP INTO THE LOCKED OR UNLOCKED POSITION. SOMETIMES IT WOULD MAKE IT INTO THE DESIRED POSITION, OTHER TIMES IT WOULD STOP ABOUT HALF WAY. AFTER A FEW MOTHS OF THIS, IT'S MORE OFTEN THAT NOT THE LOCK DOESN'T WORK CORRECTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186869March 14, 2019
SEATS
ONE DAY THIS WINTER, I WAS DRIVING ON THE HIGHWAY AND SUDDENLY IT SMELT LIKE SOMETHING BURNING. THINKING IT WAS AN OUTSIDE ELEMENT, I THOUGHT NOTHING OF IT. A WEEK LATER, I SMELT THE SAME BURNING SO I GOT OUT OF MY CAR TO INSPECT AND FOUND THREE HOLES WERE BURNT STRAIGHT THROUGH MY LEATHER DRIVER SEAT AND ALSO BURNED RIGHT THROUGH MY WINTER JACKET!! THIS WAS DUE TO AN ISSUE WITHIN THE HEAT TRACKING IN MY SEAT. I BROUGHT WHAT HAPPENED TO BMW NORTH AMERICA, TO WHICH THEY TOLD ME THAT DUE TO MY CARS "AGE AND MILEAGE", THAT THIS WAS A *AND I QUOTE* "WEAR AND TEAR" ISSUE. I'M SORRY, BUT THE LAST TIME I CHECKED, NATURAL WEAR AND TEAR SHOULD NOT CAUSE A HAZARDOUS SITUATION FOR THE DRIVER UNDER ANY CIRCUMSTANCE. THIS WAS CLEARLY A MANUFACTURING DEFECT AND IT SHOULD BE RECALLED. THE FACT THAT BMW WAS SO UNWILLING TO ACKNOWLEDGE THE HARMFUL SITUATION THAT THIS DEFECT PUT ME IN, (FOR INSTANCE, IF I HAD NOT BEEN WEARING MY THICK WINTER JACKET, WHICH SHIELDED ME FROM BEING BURNED WHILE DRIVING ON THE FREEWAY) IS BEYOND DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171545January 23, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOORS ARE GETTING LOCKDOWN SPORADICALLY EVEN AFTER YOUR CAR IS AT COMPLETE STOP AND PARKED, UNLESS YOU PRESS THE CENTRAL UNLOCK SWITCH IN THE PANEL YOU ARE LOCKED DOWN IN THE CAR, IT TOOK 15MINS FOR ME TO FIGURE OUT HOW TO UNLOCK THE DOORS AND COME OUT. IF THIS IS AN EMERGENCY SITUATION THEN I WOULD HAVE BEEN DEAD BY NOW. THERE ARE 1000S OF PEOPLE POSTED ONLINE WITH THIS PROBLEM, I AM SURPRISED THERE IS NO RECALL FROM BMW ON THIS. I THOUGHT IT IS BEST TO REPORT FIRST IN NHTSA FIRST, HERE I AM I AM GIVING ADDITIONAL DETAILS WITH EXACT SAME PROBLEM. VIDEO PROOF : HTTPS://YOUTU.BE/LQ9IUVQLO2S OTHER REPORTED SAME ISSUE: HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=674994&PAGE=2 HTTPS://F30.BIMMERPOST.COM/FORUMS/SHOWTHREAD.PHP?T=1217271&PAGE=2 HTTPS://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=675751
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171488January 22, 2019
ENGINE
I WAS STOPPED AT A RED LIGHT MAKING A LEFT HAND TURN WHEN THE VEHICLE POWERED OFF WITH A WARNING OF A DRIVE TRAIN MALFUNCTION. THE VEHICLE DID NOT RESTART AND I WAS STRANDED IN 10 DEGREE TEMPERATURE FOR 2 HOURS WAITING FOR A TOW. I HAD NO WARNING LIGHT PRIOR AND AM NOW TOLD I NEED AN ENTIRE NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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