BMW 528i Complaints

833 consumer complaints on file.

#11046035November 14, 2017
ENGINE, WHEELS
WAS DRIVING DOWN THE STREET AND CAR STOPPED. DEALER SAID I NEEDED A NEW ENGINE ON A 3 YR OLD CAR. ENGINE COVERED UNDER WARRANTY.A FEW YEARS LATER THE DRIVE SHAFT FAILED AS I WAS DRIVING. BELIEVE IT WAS RELATED TO REMOVING ENGINE AND NOT SECURING ALL PARTS. HOW COULD THIS HAPPEN TO A 5 YR OLD CAR? DEALER NOR BMW USA WOULD NOT COVER THE 2800 COSTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044946November 9, 2017
FUEL/PROPULSION SYSTEM
IN-TANK FUEL PUMP SAFETY RECALL - NO. 16V-746, LAST UPDATED 10/13/2016. I ATTEMPTED TO GET THIS RECALL ACCOMPLISHED AFTER RECEIVING A LETTER FROM BMW IN MAR 2017 THAT THE PARTS WERE AVAILABLE AND TO CONTACT MY LOCAL DETAILER FOR THE REPAIRS. I SCHEDULED THE REPAIRS AT BMW ANNAPOLIS ON 21 APRIL 2017 BUT WAS INFORMED THE PARTS WERE IN FACT NOT AVAILABLE AFTER AN ALL DAY WAIT. I AGAIN CONTACTED BMW ANNAPOLIS TODAY 9 NOV 2017 AND WAS AGAIN INFORMED THE PARTS WERE UNAVAILABLE WHICH REMAINS CONTRARY TO THE LETTER I RECEIVED FROM BMW BACK IN MARCH 2017. I BELIEVE WAITING 2 YEARS FOR PARTS IS EXCESSIVE. THANK YOU AND HAVE A GREAT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044432November 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 55 MPH, A PUNGENT ODOR WAS PERCEIVED IN THE VEHICLE. APPROXIMATELY TWENTY SECONDS LATER, THE TRANSMISSION KICKED OUT OF GEAR AND THE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE LOST POWER AND SHUT DOWN. THE CONTACT WAS ALERTED BY ANOTHER DRIVER THAT THE VEHICLE WAS ON FIRE. THE CONTACT OPENED THE HOOD AND FLAMES SHOT OUT FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S FARM. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A REPRESENTATIVE STATED THAT THE FAILURE WAS UNUSUAL. THE REPRESENTATIVE INFORMED THE CONTACT THAT A SPECIALIST WOULD CALL WITHIN TWENTY-FOUR HOURS. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11044204November 7, 2017
ENGINE
OIL SENSOR LIGHT FAILED, INDICATING FULL OIL FILL AND ENGINE LOCKED UP ON HIGHWAY NEARLY CAUSING SERIOUS ACCIDENT. SHOP SAYS ENGINE HAD NO OIL, YET GAUGE SAYS FULL. THERE ARE NO DIPSTICKS ON THIS MODEL. THE GAUGE ACTUALLY SHOWS THE AMOUNT OF OIL AND IS THE ONLY WAY TO RELY ON ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033324October 14, 2017
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
ERROR CODE 93C8 - DRIVER SIDE FRONT AIR BAG SENSOR MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033374October 14, 2017
FUEL/PROPULSION SYSTEM
WHEN THE CAR IS RUNNING GASOLINE SMELL ENTERS THE CAR CABIN. NO VISUAL LEAKS AT ENGINE BUT IF AIR VENT IS NOT DRAWING FRESH AIR NO SMELL IS EVIDENT. WHEN TURNING THE CAR OFF AND EXITING THE VECHILE THE FUEL ODOR IS PRESENT FOR SHORT WHILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030495September 29, 2017
ENGINE
WHILE DRIVING THE DRIVETRAIN MALFUNCTION INDICATOR CAME ON AND THE VEHICLE WAS VIBRATING. THE TIMING CHAIN WAS STRETCHED AND THE GUIDES CAME APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016445August 21, 2017
AIR BAGS
TROUBLE CODE READING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013469August 7, 2017
SEATS
THE HEADREST ON THE DRIVER SIDE STOPS WORKING: IT STUCK IN THE UPPER POSITION AND CANNOT BE LOWERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012614August 3, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF HOUSTON NORTH (17730 NORTH FWY, HOUSTON, TX 77090 (281) 305-8901) STATED THAT THE MANUFACTURER HAD NOT SENT PARTS TO THE DEALER FOR THE RECALL REPAIR REMEDY. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE SERVICE MANAGER AT THE DEALER TO ORDER THE RECALL PARTS. THE CONTACT FELT THAT HE SHOULD NOT HAVE TO MAKE CALLS TO THE DEALER OR SERVICE MANAGER TO ORDER THE RECALL PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011124July 27, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT STATED THAT THE TRANSMISSION FAILED WITHOUT WARNING WHILE DRIVING 70 MPH ON THE OUTSIDE LANE OF I-75. THE CONTACT COASTED THE VEHICLE TO THE INSIDE LANE OF I-75 AND WAS ABLE TO EXIT THE HIGHWAY. THE VEHICLE WAS TAKEN TO ALBANY BMW IN ALBANY, GA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010686July 26, 2017
AIR BAGS, SEAT BELTS
MY CARS DRIVER RESTRAINT LIGHT IS ON. I'M NOT SURE IF IT IS A AIRBAG OR SEATBELT ISSUE. I AM TAKING IT INTO THE DEALERSHIP ON FRIDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005610July 17, 2017
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY CAR HOME FROM WORK AND IT JUST CUT OFF , I PUT THE CAR IN PARK AND RESTARTED MY CAR THIS WAS IN MAY 2017 AND ON JULY 13 2017 I WAS SITTING AT A RED LIGHT AND STOP SIGN TURNED GREEN AND I PUSH ON THE GAS BUT THE CAR CUT OFF AGAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005042July 13, 2017
FUEL/PROPULSION SYSTEM
I WAS NOTIFIED OF RECALL NUMBER 16V746 BY BMW IN DECEMBER OF 2016. ON 12/20/16 I ATTEMPTED TO GET AN APPOINTMENT AT MY LOCAL BMW DEALER TO REPAIR THE FUEL PUMP, BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE. I ALSO TALKED WITH BMW NA, BUT GOT THE SAME ANSWER. I CALLED DEALER AGAIN IN FEBRUARY & MARCH OF 2017, BUT WAS TOLD THAT PARTS WOULD NOT BE AVAILABLE UNTIL APRIL 2017. CALLED DEALER (BMW OF ASHEVILLE) ON APRIL 18TH, STILL NO PARTS. CALLED DEALER ON JULY 6 TO REPORT FUEL VAPORS NOTICED WHEN PARKING THE CAR. TOLD THEY WOULD "PURSUE THE REPAIR PARTS". ON JULY 7TH, I RECEIVED AN EMAIL FROM DAVID REIFF, SERVICE MNGR AT BMW OF A WHO STATED IN THE EMAIL: "MR. THERIEN, I WILL SEE WHAT I CAN DO TO ESCALATE THIS CASE. THE FUEL SMELL IS NOT PART OF THE RECALL PART." ON JULY 7TH, I RESPONDED BY EMAIL: "I DON'T UNDERSTAND HOW YOU COULD STATE THAT "THE FUEL SMELL IS NOT PART OF THE RECALL PART." IN A STATEMENT ISSUED BY BMW NA (ALSO ON NHTSA'S WEBSITE) I QUOTE: "THIS SAFETY RECALL INVOLVES THE IN-TANK FUEL PUMP. THE FUEL PUMP CONNECTOR MAY BECOME DAMAGED WHICH MAY BE NOTICED BY FUEL ODOR." MY WIFE AND I ON NUMEROUS OCCASIONS HAVE NOTICED THE SMELL OF FUEL WHEN PARKING THIS 528I. PLEASE EXPEDITE THIS REPAIR FOR THE SAFETY RECALL ON THIS CAR. THIS HAS BEEN A KNOWN PROBLEM BY BMW SINCE AT LEAST JULY OF 2015. IT HAS FURTHER BEEN BMW'S OBLIGATION PURSUANT TO RECALL CAMPAIGN NO. 16V-746 TO REPAIR THIS DEFECT WITHIN A REASONABLE PERIOD OF TIME. WE ARE NOW AT 9 MONTHS AFTER THE SAFETY RECALL WAS ISSUED & 7 MONTHS FROM MY FIRST REQUEST TO COMPLETE THIS REPAIR. THIS NOT A REASONABLE PERIOD OF TIME. UNLESS THIS IS RESOLVED IN A TIMELY FASHION, I WILL FORWARD MY NOTES, EMAILS AND LETTERS TO THE NHTSA IN WASHINGTON AS A FORMAL COMPLAINT. APPARENTLY, BMW DOES NOT INTEND TO DO THESE REPAIRS. PLEASE HELP ME TO GET THIS SAFETY ISSUE RESOLVED WITH BMW. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001191June 25, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING THE VEHICLE ON THE HIGHWAY ABOUT 70 MILES PER HOUR - WHEN WITHOUT ANY WARNING THE VEHICLE "CHECK ENGINE LIGHT" AND "HAZARD LIGHTS CAME ON - THE FUEL GAUGE SHOWED OVER 100 MORE GALLOONS IN THE TANK THAN IT HAD PREVIOUSLY - TRIED TO ACCELERATE BUT THE CAR DID NOT RESPOND. THE ENGINE REDUCED POWER AND WAS STALLING AS I IMMEDIATELY STARTED TO CROSS THE HIGHWAY FROM THE FURTHEST LEFT LANE IN ORDER TO GET TO SAFETY ON THE RIGHT SIDE OF THE ROAD - I WAS WITH MY PARENTS AND MY HANDICAPPED NEPHEW AND SCARED FOR ALL OF OUR LIVES. THE ENGINE "SPUTTERED AND VIBRATED" BEFORE STOPPING. I DIDN'T NOTICE ANYTHING WRONG OR ANY CHANGE IN THE WAY THE CAR DROVE. THIS WAS A VERY DANGEROUS AND UNSAFE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000929June 23, 2017
AIR BAGS
MY CAR WAS PARKED IN FRONT OF MY HOUSE STATIONARY I WAS CHANGING THE BATTERY WHEN I PUT THE BATTERY IN AND CONNECTED IT THE AIRBAGS BLEW UP DESTROYED THE DASH STEERING WHEEL AND CRACKED THE FRONT WINDSHIELD THIS CAR IS OFF AND PARKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995779June 18, 2017
FUEL/PROPULSION SYSTEM
STILL NO RESOLUTION TO THE SAFETY RECALL ISSUED DECEMBER 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991998May 28, 2017
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE THROTTLE BODY OF THE 2011 MODEL OF THE BMW 528I HAS BEEN FAULTY SINCE DAY 1. THE CAR JERKS AT LOW RPM MAKING IT DANGEROUS DURING DRIVING SITUATIONS. THE SLOW RESPONSE TIME OF THE THROTTLE CAN CAUSE ACCIDENTS. THERE IS ABOUT THOUSANDS OF COMPLAINTS THAT BMW RECEIVED OVER THE YEARS AND THEY STILL ARE NOT ISSUING A RECALL ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991331May 24, 2017
UNKNOWN OR OTHER
VEHICLE ENGINE DIED ON THE HIGHWAY WHILE MOVING IN 55MPH TRAFFIC. COULD NOT GET THE VEHICLE INTO NEUTRAL TO MOVE IT TO A SAFE LOCATION. ALMOST HIT BY SEVERAL VEHICLES. VERY VERY VERY DANGEROUS! THE TOW OPERATOR COULD NOT GET THE VEHICLE INTO NEUTRAL TO TOW IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985722May 15, 2017
ENGINE
THIS CAR HAS A PUSH-BUTTON START/STOP ON THE DASH AND NOT A KEY INSERT. TWICE, I HAVE SOMEHOW, WITH THE CAR IN "PARK" EXITED-CAR NOT MOVING-ON A LEVEL SURFACED PARKING LOT- AND LOCKED THE CAR ONLY TO DISCOVER THE CAR ENGINE WAS STILL RUNNING. LAST FRIDAY THIS HAPPENED AND I TOOK MY KEY FOB INTO MY OFFICE MORE THAN 100 YARDS FROM MY CAR. MY FIANCE (WITH ANOTHER VEHICLE WITH THE PUSH-BUTTON SYSTEM DID THE SAME THING AT OUR HOUSE. THE CAR RAN IN OUR GARAGE FOR THREE HOURS. WE ARE LUCKY TO BE ALIVE. WHEN I CALLED MY DEALER, THE SERVICE MANAGER SAID HE HAD DONE THIS BEFORE. WHY IS THERE NOT A CUT OFF SWITCH AFTER 5 MINUTES OR SOMETHING, THAT SHUTS OFF THE ENGINE WHEN THERE IS NO WEIGHT IN THE DRIVER'S SEAT? THERE CERTAINLY IS A SWITCH FOR THE PASSENGER SEAT THAT TRIGGERS THE AIRBAG WHEN I PUT A HEAVY BAG OF GROCERIES IN THAT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 528i