BMW 528i Complaints

833 consumer complaints on file.

#11161172December 13, 2018
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHT AND BRAKE LIGHT WARNING INDICATORS ILLUMINATED AND THE EXTERIOR LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL; THEREFORE, THEY COULD NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154577November 28, 2018
POWER TRAIN
IN MY 2008 528I I WAS EXPERIENCING THE SAME AS MANY OTHERS WHERE IF YOU ARE AT A COMPLETE STOP AND YOU GO TO ACCELERATE THE CAR DOESN'T RESPOND RIGHT AWAY AND YOU NATURALLY APPLY MORE GAS AND THEN THE CAR JUMPS AHEAD OF YOU. IF YOU WERE TO MOVE TO THE D/S POSITION, THE CAR WAS PERFECT AND YOU DIDN'T EXPERIENCE ANY LAG IN ACCELERATION, SEEMS PEDAL HAS TO BE PRESSED MORE THAN IT SHOULD BEFORE GETTING AN IMMEDIATE THROTTLE RESPONSE. LIKE A SMALL DEAD SPOT, I SUPPOSE. ONLY IN NORMAL MODE. NO LAG IN SPORT MODE. RESPONSE IS IMMEDIATE. IT HAS SCARED ME A FEW TIMES WHEN PULLING OUT FROM A STOP SIGN INTO TRAFFIC, THINKING YOU HAVE PLENTY OF TIME AND EASE ONTO THE ACCELERATOR ONLY TO FIND YOURSELF MOVING LIKE A SNAIL, THEN HAVING TO STOMP ON IT TO GET MOVING AS TRAFFIC NEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152999November 21, 2018
ENGINE, POWER TRAIN
I HAVE A HARD TIME ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11152222November 17, 2018
ENGINE
ON A RAINY OCTOBER 13, 2018, WHILE RIDING ON THE HIGHWAY(RTE. 422) WITH MY 7 YEAR OLD SON MY BMW 528I STOPPED RUNNING; WITHOUT WARNING. MIRACULOUSLY, WE COASTED ON THE HIGHWAY RAMP INTO THE DEALERSHIP DRIVEWAY. THE VEHICLE WAS DIAGNOSED WITH AN INTERNAL ENGINE FAILURE, WHICH REQUIRED $12,000+ TO REBUILD/REPAIR. CURRENTLY, THE PAYOFF IS $13,895.32 TILL 11/25/18. THE MONTHLY PAYMENT IS $425.00 AND THE DATE OF MATURITY FOR THE LOAN IS 9/15/21. I PURCHASED THE VEHICLE UNDER A PRE-OWNED CERTIFIED GUARANTEE, WHICH EXPIRED IN JULY. THE CAR WAS REGULARLY SERVICED AND I KEPT ALL OF MY PAPERWORK. UPON RESEARCHING THE ENGINE FAILURE, I DISCOVERED THAT THIS IS A COMMON PROBLEM. IN FACT, PRESENTLY, AN ACQUAINTANCE OF MINE HAS HIS CAR AT THE BMW CLEVELAND DEALERSHIP WITH THE SAME PROBLEM. THESE ENGINES SUFFER RELIABILITY ISSUES THAT RESULT FROM PROBLEMS RELATING TO THE TIMING CHAIN, FUEL INJECTORS, MASS AIRFLOW SENSORS, CRANKCASE VENT LINES, BATTERY, THE ENGINE VACUUM PUMP AND LOW-PRESSURE FUEL SENSORS. SUCH PROBLEMS LED TO MORE SERIOUS CONCERNS SUCH AS EXCESSIVE BATTERY DRAINAGE (THE 'BATTERY DEFECT'), OIL LEAKAGE (THE 'OIL DEFECT') AND ENGINE SEIZURE, OFTEN CAUSING PISTONS TO CRACK THE ENGINE BLOCK DUE TO THE HIGH PRESSURE (THE 'ENGINE DEFECT'). ADDITIONALLY, THE ENGINES EXPERIENCE INTERNAL ENGINE FAILURE DUE TO LOOSE METAL SHARDS IN THE ENGINE. MY QUESTION IS...HOW DID THE VEHICLE PASS THE MULTI-POINT INSPECTION TO EARN THE PRE-CERTIFIED DESIGNATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151177November 13, 2018
ENGINE
TL* THE CONTACT OWNS A 2008 BMW 528IX. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE APPEARED UNDER THE HOOD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT COASTED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED BMW OF THE HUDSON VALLEY AT (844) 865-8595 (LOCATED AT 2068 SOUTH RD, POUGHKEEPSIE, NY 12601) AND WAS INFORMED THAT AN APPOINTMENT FOR DIAGNOSTIC TESTING WOULD BE AVAILABLE SOMETIME IN MARCH OF 2019. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 198,278.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11150678November 10, 2018
SEATS
AS I WAS DRIVING MY BELOVED 2000 BMW 528I ON 11/9/2018 AT 2:15 PM, ON ROUTE 12 SOUTH IN DUCK, NC, TRAVELING AT APPROXIMATELY 35 MPH, SMOKE BEGAN POURING FROM THE UNDERSIDE OF THE DRIVER'S SEAT. THE HEATED SEATS WERE NOT TURNED ON. NO DASHBOARD WARNING LIGHTS WERE ON, EXCEPT FOR A REAR TAIL LIGHT INDICATOR THAT HAD APPEARED WITHIN THE LAST WEEK. I HAD JUST DRIVEN THROUGH A RAIN SHOWER, SO THE HEADLIGHTS WERE ON, BUT I HAD TURNED THE WIPERS OFF. I PULLED THE CAR OVER AND IMMEDIATELY TURNED THE IGNITION OFF. I GOT OUT TO LOOK UNDER THE FRONT SEAT BUT THERE WAS NOTHING UNDER THE SEAT THAT WAS CAUSING A PROBLEM. WHEN I WAS ON THE PHONE WITH THE 911 OPERATOR, FLAMES STARTED COMING FROM UNDER THE SEAT. THE DUCK NC POLICE WERE ON THE SCENE ALMOST IMMEDIATELY AND ATTEMPTED TO US A FIRE EXTINGUISHER, BUT THE SEAT KEPT BURNING. THE DUCK NC FIRE DEPARTMENT WAS JUST A FEW HUNDRED YARDS DOWN THE ROAD AND WHEN THE ARRIVED THEY FILLED THE FRONT SEAT WITH WATER. AS I WAS CLEARING MY POSSESSIONS OUT OF THE CAR, I NOTICE THE HEADLIGHTS WERE STILL ON, SO I TURNED THEM OFF. ALTHOUGH THE CAR HAD APPROXIMATELY 145,000 MILES ON IT, I WAS THE ORIGINAL OWNER AND I HAD KEPT IT IN MINT CONDITION. I HAD A PROFESSIONAL MECHANIC PERFORM THE MAINTENANCE WORK. IN SEPTEMBER OF 2018, THE BATTERY HAD BEEN REPLACED WITH A NEW BMW BATTERY. OTHER THAN MAINTENANCE WORK, THE CAR HAD NEVER HAD ANY ENGINE COMPONENTS FAIL OR ELECTRICAL ISSUES. IT WAS A GREAT VEHICLE. PICTURES OF THE BURNT SEAT AND THE DRIVER'S SIDE DOOR ARE INCLUDED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11143746October 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2000 BMW 528I. THE CONTACT WAS DRIVING AND CAME TO A STOP, WHEN SMOKE WAS SEEN COMING FROM THE PASSENGER SIDE OF THE HOOD. THERE WAS A CRACKING SOUND THEN FLAMES WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT AND THE PASSENGER EXITED THE VEHICLE. THE CONTACT STATED ATTEMPTED TO EXTINGUISH THE FLAMES BUT COULD NOT. THE FIRE DEPARTMENT WAS CALLED AND WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 283,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11140430October 15, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE ACCELERATING THE CAR JUMPS INTO NEUTRAL RANDOMLY. WHETHER FROM A SLOW START OR ACCELERATING ON A HIGHWAY. IT HAS HAPPENED DOZENS OF TIMES AND THE DEALER SAYS THERE IS NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133496October 5, 2018
SEATS
THE DRIVER SEAT REQUIRED CALIBRATION. I TRIED TO DO IT MYSELF AND STILL HAVE THE MESSAGE ON THE BOARD THAT REQUIRED CALIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133296October 4, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 BMW 528I. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE "DRIVE TRAIN MALFUNCTION" AND "DRIVE SLOWLY" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND LATER TOWED TO OPEN ROAD BMW (732-201-6579, LOCATED AT 731 US-1, EDISON, NJ 08817) WHERE IT WAS DIAGNOSED THAT THE DRIVE TRAIN NEEDED TO BE REPLACED. THE DEALER MADE THE MANUFACTURER AWARE OF THE FAILURE AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132116September 28, 2018
FUEL/PROPULSION SYSTEM
CAR SHUT DOWN WITHOUT ANY WARNING , IT WILL CAUSE A MAJOR AND SERIOUS DAMAGE, HAPPENED WITH ANOTHER FAMILY MEMBER OWN A SAME CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131601September 25, 2018
POWER TRAIN, STEERING
DRIVING DOWN THE ROAD AND POPPED OUT OF GEAR WENT INTO NEUTRAL. AND STALLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130540September 21, 2018
FUEL/PROPULSION SYSTEM
CAR STALLS WHILE DRIVING ON THE HIGHWAY AND MESSAGE POPS UP ON THE SCREEN SAYING 'FUEL SUPPLY FULL DRIVE PERFORMANCE NOT AVAILABLE,DRIVE MODERATELY AND CAR SHUTDOWN AND WON'T START. AFTER AN HOUR OR SO IT WILL START BACK UP . TOOK IT TO THE SHOP TWICE BUT NO CODES . THIS HAS HAPPENED 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130296September 20, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE ENGINE STALLED AND COMPLETELY TURNED OFF. I LOST POWER STEERING AND THE ABILITY TO USE MY BREAKS. I LOST CONTROL OF THE CAR. I CAME TO A STOP IN THE INTERSECTION OF TWO STREETS WHERE THE SPEED LIMIT WAS 45 MPH. UNITED BMW - ROSWELL, GA SAID THE FUEL PUMP FAILED AND IT SHORTED THE EKPS MODULE. $1900 IN TOTAL. BMW HAS ISSUED RECALLS FOR THE FUEL PUMP FAILURE FOR YEARS 2007 TO 2012. BMW RECALLS VARIOUS VEHICLES WITH FUEL PUMP ISSUE THE FUEL PUMP MAY STOP WORKING, POSSIBLY CAUSING AN ENGINE STALL HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/BMW-RECALLS-VARIOUS-VEHICLES-WITH-FUEL-PUMP-ISSUE-102816.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130016September 17, 2018
ENGINE
MY WIFE AND I WAS DRIVING ON 95 A VERY BUSY HIGHWAY WHEN A LIGHT CAME ON SAYING LOW OIL PRESSURE TO PUMP WE WERE IN THE LEFT LANE TRYING TO GET OVER BY THE TIME WE MADE IT TO THE RIGHT LANE THE CAR HAD STOPPED WE JUST MADE IT WE COULDN'T GET OVER AS MUCH AS WE WOULD HAVE LIKE THE CAR JUST SHUT OFF I THANK GOD WE MADE IT OFF THE HIGHWAY IT COULD HAVE BEEN WORSE THE CAR DIDN'T GIVE US A WARNING ABOUT OIL WAS LOW THE ONLY WARNING WE GOT WAS A FEW MINUTES BEFORE THE CAR CUT OFF EVEN WILL THE LIGHT CAME ON ABOUT THE PUMP THE OIL LEVEL IN OUR CAR WAS STILL NORMAL NO KIND OF SIGN OF OIL BEING LOW AND THE CAR WASN'T DO FOR A OIL CHANGE WE KEPT UP WITH THE MAINTENANCE NOW DUE TO NO WARNING ABOUT THE OIL BEING LOW MY ENGINE IS GONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128224September 8, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, WHEELS
THE CAR FRONT AND REAR TIRES WERE OF DIFFERENT SIZE AND I NOTICED WHEN I GOT THE CAR FROM DEALER NEXT DAY AS THE CAR WOULD DRIFT TOWARDS ONE SIDE. IT GAVE "DRIVETRAIN ERROR" SINCE ITS ALL WHEEL DRIVE WITH POWER NOT BEING EQUALLY DISTRIBUTED DUE TO DIFFERENT RPM ON FRONT AND REAR. THIS WASN'T THE CASE WHEN I TEST DROVE THE DAY BEFORE. I KEPT THINKING ITS A TRANSMISSION ISSUE BUT IT WAS TIRE THAT WAS CAUSING IT. AT HIGH SPEED (40-60MPH) WHEN I TAKE OFF FROM GAS THE CAR WOULD DRIFT TO ONE SIDE AND WOULD STALL. THIS IS SERIOUS SAFETY ISSUE AND COULD HAVE CAUSED NOT ONLY PASSENGER LIFE BUT ALSO MAJOR TRANSMISSION AND DRIVETRAIN BREAKDOWN. THE DEALER SWAPPED THE TIRES BECAUSE WITH MISMATCHED TIRES THE CAR WOULD HAVE BEEN NON-DRIVABLE AT THE TIME I BOUGHT. THIS AWD IS VERY SENSITIVE TO TIRES TREAD DIFFERENCES. AFTER CALLING DEALER HE IS DENYING AND SAYING ITS "AS-IS" AND NOT RESPONSIBLE FOR ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120571August 17, 2018
SERVICE BRAKES
VACUUM PUMP; EPDW, VACUUM LINES - A VACUUM PUMP IS USED TO SUPPLY A VACUUM FOR TEH VEHICLE COMPONENTS THAT REQUIRE THIS, SUCH AS THE BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118700August 9, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2008 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE DEALER (BMW OF COLUMBIA, 250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, 803-404-5400) WAS CONTACTED FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. IN MARCH OF 2018, THE CONTACT BEGAN NOTICING A STRONG ODOR INSIDE THE VEHICLE UPON STARTING THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE WHEN THE DEALER WOULD RECEIVE THE PART. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118124August 6, 2018
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BMW OF BAYSIDE, 266 E SHOE RD, GREAT NECK, NY 11023, 516-304-3700) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115122August 1, 2018
ENGINE, UNKNOWN OR OTHER
CAR STARTED SMOKING. REPAIR SHOP SAID IT'S A PROBLEM WITH PCV VALVE AND IF OVER HEATED CAN CAUSE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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