BMW 528i Complaints

833 consumer complaints on file.

#11525214June 3, 2023
AIR BAGS
*drivers' restraint system t * There is a big possibility that airbags won't deploy when I need them to. *Confirmed by dealership *Yes vehicle has been inspected by BMW dealership. * There was no warning no other symptoms
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521084May 9, 2023
AIR BAGS
BMW just issued a Do Not Drive order for BMW 5 series cars from 2000 to 2006. Our car is a 1999 BMW 528I. According to your safety records, this car also has Takata air bags, but I see no indication these have been recalled. Since they are actually older than the 2000-2006 cars, shouldn't these 1999 Takata air bags be just as dangerous? What should I do about this? Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520972May 8, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2014 BMW 528i. The contact stated that upon acceleration from a stop or after the vehicle was parked, the engine delayed 10 to 15 seconds before accelerating as needed. The contact stated that while driving at an undisclosed speed, the vehicle started to hesitate and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where it was placed on a diagnostic machine and produced codes: 11A002 and 118401 and diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to contact the NHTSA Hotline. The failure mileage was approximately 135,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518174April 21, 2023
AIR BAGS
i was in a rear end crash accident my fault fast airbag didn’t deploy significant damage to my face car was totaled
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11516194April 9, 2023
ENGINE
The car is from 2013. BMW USA does not want to cover the warranty due to the defective turbo feed oil line, part that it was replacing and I never received information from BMW about it. A few days ago I called and they told me that the car was manufactured in 2012 and had its First service in December 2012 I do not apply for the 10-year or 120,000-mile warranty. Really???rs absurd. They should check this out. My car has been smoking for more than 2 years and I never knew about it. Please help with the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511183March 10, 2023
AIR BAGS, SEAT BELTS
I am writing to bring to your attention a safety defect in the 2015 BMW 528i that needs to be investigated. The vehicle has a defect in the design of the occupant protection system, involving both the seatbelt and airbag systems. The battery in the 2015 BMW 528i is located in the trunk just interior and below the rear bumper. In a rear-end collision the battery may become disabled and relies on a capacitor for back up power. Per BMW specifications the capacitor only holds power for 150 seconds. In a resulting frontal impact, the airbags will not deploy if the battery power has been disrupted and the capacitor has also run out of power before the frontal impact reaches a threshold to deploy the airbags. A corresponding flaw in the occupant protection system is the adaptive load limiter disposal firing. Per BMW specifications, the adaptive load limiter had a disposal firing at 250 seconds after the initial load limiter is activated. This disposal firing allows for additional spool out of the seatbelt. This has catastrophic consequences when the front airbag has not deployed and the driver is released from the seatbelt due to the additional spool out and is allowed to come into contact with the steering wheel. Both the power defect and the adaptive load limiter defect impacts the safety performance as it relates to the passenger as well. This accident scenario was recently put to a jury in Alexander v. BMW of North America, LLC, 7:18-cv-03065-JD in the United States District Court for the District of South Carolina, Spartanburg Division. In Alexander, the load limiter deployed at 18 ms, the power was disrupted at 120 ms, the adaptive load limiter then fired at 268 ms, and the capacitor lost power at 270 ms. The airbag was not able to be fired and the additional spool out allowed Ms. Alexander to strike the steering wheel. The jury returned a verdict for the Plaintiff and found that the system, including the airbag and seatbelt system, was defective.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11511061March 9, 2023
FUEL/PROPULSION SYSTEM
For a while now, I had been smelling gas around the car. I had it smogged and it passed but the technician told me that it smelled as if it were running rich because he smelled gas. It did not make sense to me that it could be running rich because it would not have passed smog then. I went to the supermarket recently and as I came out, I saw a small puddle of liquid under the left rear seating area. I touched it and smelled it and it was gas. My car leaves a little puddle of gas wherever I park now. I just saw a video on YouTube called "My BMW 535i has a fuel leak." That has been the problem a lot of people are having with their biodegradable BMW plastics. In the video, the young man describes that the fuel filter starts leaking and he has to spend $190.00 in parts. I don't have that money to be throwing away right now. Please look into and help us out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510795March 8, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528I. The contact stated while driving at an undisclosed speed, there was a burning plastic odor throughout the vehicle and a dark gray cloud of smoke coming from under the hood of the vehicle. No warning lights were illuminated. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) indicating that the remedy was available; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notification and confirmed that parts were not yet available for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508781February 23, 2023
EXTERIOR LIGHTING:HEADLIGHTS:DAYTIME RUNNING LIGHTS:BULBS
The contact owns a 2014 BMW 528I. The contact stated that the driver’s side daytime running light was inoperable due to water and condensation inside the light housing. The vehicle was taken to the local dealer who informed that the water build-up inside the light housing was a common issue, and that the housing needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505458February 3, 2023
ENGINE, POWER TRAIN
I have a 2011 SIX-cylinder BMW 528i. I was driving down the road and had a yellow engine light come on and my car lost all power and I coasted into a parking area and then had my vehicle towed to the BMW Service Center. They determined the problem was that the VANOS UNIT BOLTS had broken off and they repaired the vehicle charging me $6678.11. I found out about a recall for 2010-2012 5 series BMW’s and my service advisor told me that I didn’t qualify for is because the recall had expired in 2021. I called BMW North America and they referred me to NHITSA. I have a video sent to me from the service technician showing me where the bolts had sheared off. I feel that this should have been repaired by BMW at no charge to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505100February 2, 2023
UNKNOWN OR OTHER
Driver side front door handle/actuator freezes in cold weather. Door will not open from inside or outside. This is a safety issue as it could trap a person inside. This seems to be a problem with the cables that connect the handles to the mechanism itself, not the actual door latch as it can be moved with fingers when the mechanism is frozen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503768January 26, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2015 BMW 528I. The contact stated that while driving at an undisclosed speed, he smelled a burning odor through the vents. An unknown warning light was intermittently illuminated. The vehicle was taken to the dealer and diagnosed with coolant intrusion into the engine which caused the PCV valve to overheat. The contact was informed that the PCV valve needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503440January 24, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated while her son was driving approximately 20 MPH, there was an abnormally loud sound coming from underneath the vehicle. The contact stated that her son saw the check engine warning light illuminated. The contact stated that her son was afraid to drive the vehicle and had the vehicle towed back to his parent's residence and then towed to a dealer. The dealer diagnosed and determined that the VANOS housing bolts and PVC cover needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 14V176000 (Engine and Engine Cooling). The failure mileage was approximately 115,000. The contact stated that the vehicle was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503271January 23, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499499December 30, 2022
ENGINE, POWER TRAIN
I purchased the used BMW from a very reputable dealership May 2021. Last week, I was driving the car and all of the dashboard lights went on suddenly. The car began to buck and I pulled over immediately. I had the car towed to the local BMW dealership. The service department informed me, the serpentine belt broke, wrapped around the crankshaft, and grinded into pieces. The pieced of the belt were sucked into the engine and caused the engine to seize. When researching this problem, because I never heard of it before, it seems it is a fairly common problem with BMW’s. The BMW dealership wanted $14,000 to insert a new engine. There is no way I can afford that, and if it is a known problem, why wasn’t there a recall? I contacted BMW customer service and they said there was nothing they can do to help me. I am stuck with a auto loan for $19,000 with monthly payments, and a car that doesn’t move. When I purchased the car last year, an extended warranty was around 8k because the car was older. This is exactly what happened to my car on this website: www.autoscopecarcare.com/bmw-forum/bmw-serpentine-belt-sucked-inside-engine/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499026December 27, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528I. The contact stated that while starting the vehicle in the morning, the vehicle hesitated, and revved up approximately three times. The contact stated that the vehicle operated as needed after driving approximately a half a mile. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and advised the contact to take the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 107,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498156December 19, 2022
POWER TRAIN
Transmission system is not functioning properly. The shifter automatically shifts into "N" or "P" when shifting into "D" or "R". The instrument cluster displays "transmission malfunction". Check engine light comes on. The code is P17E1 "Ratio monitoring clutch "A"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497895December 17, 2022
ENGINE
This recall notice received almost 8 months back. This recall concerns me. I didn’t have any accidents to report but it’s too bad no remedy was given by BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496606December 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The contact stated that after she scheduled an appointment at the local dealer, she was later made aware that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496248December 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2008 BMW 528I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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