BMW 335i Complaints

831 consumer complaints on file.

#10705469April 13, 2015
VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING ON THE HOV LANE OF THE FREEWAY DURING RUSH HOUR ABOUT 5:15 PM MY CAR SUDDENLY STARTED TO RATTLE WHEN PUSHING THE GAS PEDDLE. I TOOK MY FOOT FROM THE GAS PEDDLE WHILE STILL DRIVING WITH ABOUT 60 MPH. I TRIED THE GAS PEDDLE SOME SECONDS LATER AGAIN AND EXPERIENCED STILL RATTLING AND NO ACCELERATION OF THE CAR. I TOOK MY FOOT AGAIN FROM THE GAS PEDDLE. IN THE MEANTIME I WAS DOWN TO 40MPH. ABOUT 20-30 SEC LATER FROM THE FIRST RATTLE THE ENGINE LIGHT CAME ON AND 1 SEC LATER THE ENGINE STALLED ON THE HIGHWAY. AT THAT TIME WHEN THE ENGINE STALLED I WAS STILL DRIVING ABOUT 35 MPH. LUCKILY THE FREEWAY HAD A LEFT SHOULDER AND I TURNED OVER TO THE LEFT WITH THE LAST REMAINING SPEED AND SLOWLY STOPPED THE CAR. I'M SO GLAD THAT THE LEFT SHOULDER WAS AVAILABLE. THE FREEWAY WAS VERY BUSY AND I ASSUME I WOULD HAVE BEEN INVOLVED IN AN ACCIDENT, IF THE LEFT SHOULDER WOULDN'T HAVE BEEN AVAILABLE. THE LOSS OF POWER WAS TOO SUDDEN AND ENTIRELY UNEXPECTED. THE STALLED ENGINE CREATED A VERY DANGEROUS MOMENT WHILE DRIVING ON A FREEWAY. THE BMW SHOP CAME BACK TO ME TODAY AND EXPLAINED THAT THE HIGH PRESSURE FUEL PUMP FAILED. A KNOW ISSUE WITH THE CAR MAKE, MODEL AND YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705252April 13, 2015
ENGINE
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705251April 13, 2015
EQUIPMENT:MECHANICAL, ENGINE AND ENGINE COOLING
MY 2011 335I BMW CONVERTIBLE STALLED FOR 2ND TIME WHILE LESS THAN 200 MILES DRIVEN IN BETWEEN. VEHICLE STALLED IN SLOW SPEED WHILE TURNING LEFT IN BOTH CASES. VEHICLE LOST TOTAL POWER IN BOTH CASES. TOOK TO THE BMW MOUNTAIN VIEW, CA DEALERSHIP IN FIRST OCCURRENCE. DEALER CHECKED AND NO FAULT FOUND IN THE SYSTEM. TECHNICIAN DROVE ~60 MILES AND COULDN'T REPRODUCE THE ISSUE. DANGEROUS TO DRIVE THE CAR AS IT STALLS. VEHICLE HAS ONLY ~38K MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704402April 8, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOORS WILL NOT UNLOCK. THE LIGHTS FLASH ON THE OUTSIDE BUT EVEN WHEN PUSHING THE UNLOCK BUTTON FROM THE INSIDE OF THE CAR THE DOORS STAY LOCKED. WIFE HAD TO EXIT MY CAR WAS BY CRAWLING OUT OF THE WINDOW. ABLE TO USE THE KEY FOR MANUAL UNLOCK OF DRIVER DOOR ONLY; GAS TANK DOOR REMAINS LOCKED SO I CANNOT PUT GAS IN MY CAR AND, THEREFORE, CANNOT DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704519April 8, 2015
FUEL/PROPULSION SYSTEM
I'M HAVING THE EXACT SAME ISSUE THE 2007-2010 BMW 335I'S WERE HAVING WITH THE FUEL PUMP. REDUCED ENGINE POWER ERROR MESSAGE ON NAVIGATION SCREEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693370March 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAD NOTICED A MELTING PLASTIC SMELL FOR A FEW WEEKS BUT COULDN'T IDENTIFY THE SOURCE AND SHORTLY AFTER THIS MY HEADLIGHT BURNT OUT SO I WENT TO REPLACE THE BULB. BY THIS TIME, I NOTICED SMOKE COMING OUT OF MY HEADLIGHT MOUNT. UPON OPENING THE HEADLIGHT I NOTICED ALL OF THE WIRE SHIELDING HAD FALLEN OFF OF THE WIRES INSIDE THE HEADLIGHT MOUNT, CAUSING THE WIRES TO ARK AND MELT. UPON COMPARING AGAINST THE OTHER HEADLIGHT, I FOUND THE SAME THING- ALL OF THE WIRE SHIELDING HAD FALLEN OFF. I WENT TO THE DEALER AND WAS TOLD THAT THIS HAPPENS ALL THE TIME, SIMPLY DUE TO HOW HOT AND DRY THIS MODEL GETS UNDER THE HOOD AND THE HEADLIGHTS BEING SEALED. THEY SAID IT'S USUALLY COVERED BY THE EXTENDED WARRANTY, HOWEVER NOT IN THE CASE OF MY VEHICLE'S MILEAGE. SINCE THE HEADLIGHT IS A SEALED UNIT, YOU CANNOT ACCESS THE WIRES TO REPLACE THEM AND CANNOT PURCHASE A HARNESS, THE WHOLE UNIT MUST BE REPLACED AT A COST OF $800 EACH. I GOOGLED AND FOUND SEVERAL COMPLAINTS OF THE SAME ISSUE. UPON CONTACTING BMW HQ DIRECTLY, THEY SAID IT IS A KNOWN ISSUE, BUT NOT COVERED, AND GOT BACK TO ME SEVERAL WEEKS LATER OFFERING TO PAY $200 TOWARD THE COST OF THE $1600 REPAIR IF I HAD IT DONE AT THE DEALER, OR $2000 TOWARD THE PURCHASE OF A NEW BMW. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10693108March 9, 2015
STEERING, ELECTRICAL SYSTEM, ENGINE
I JUST GOT BELT REPLACED. ABOUT TWO WEEKS LATER THE BELT POPS. THE CAR LOST POWER STEERING AND THEN WOULD NOT START. I'VE RESEARCHED ONLINE N SAW THAT ITS A DESIGN FLAW IN THE 07- 08 335I'S BUT BMW IS REFUSING A RECALL. IMAGINE IF I WAS ON THE HIGHWAY N IT HAPPENED. ITS TERRIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692794March 8, 2015
STEERING
JUST THE OTHER DAY I DECIDED TO TAKE A TRIP TO THE STORE . I STEPPED IN THE CAR AND ATTEMPTED TO STATE IT. I GOT THE ( ELECTRIC STEERING WHEEL LOCK MALFUNCTION ) IT AUTOMATICALLY DISABLES THE VEHICLE NO MATTER WHERE YOU ARE LOCATED . I CALLED THE DEALERSHIP TO CONFIRM THE DIAGNOSTICS AND THEY TOLD ME IT WAS A COMMON ISSUE AND IT WOULD COST ME UP TOWARDS $1500 OUT OF POCKET .. THAT IS CRAZY !! NOW I HAVE A HEAVY AND EXPENSIVE PAPER WEIGHT IN MY DRIVEWAY . I DID SOME RESEARCH ON A COUPLE OF BMW FORUMS TO DO SOME HOME WORK I COULDN'T BELIEVE THE NUMBER OF PEOPLE WITH THE SAME ISSUE . THE KICKER IS ITS A DEALER PART ONLY . I HAVE NOW CHOICE BUT TO GO THE DEALERSHIP AND BE FORCED TO PAY PREMIUM PRICES FOR A DEFECTIVE PART THE IS COMMON TO BREAK . ITS A SENSOR THAT IS LOCATED IN THE STEERING COLUMN OF THE CAR THAT FAILS . BMW DESIGNED THE STEERING COLUMN TO BE ONE UNIT SO I HAVE TO CHANGE OUT THE WHOLE COLUMN INSTEAD THE EFFECTED PROBLEM WHICH COST NOTHING IN COMPARISON. HOW IS THIS MY FAULT . WHY DO I HAVE TO PAY THIS OUTRAGEOUS AMOUNT OF MONEY FOR SOMETHING THAT IS OUT OF MY HANDS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692373March 5, 2015
ENGINE
MY CAR MIGHT HAVE TURBO CHARGER ISSUE THAT WAS SETTLE UNDER CLASS ACTION IN 2010 . I'M BEING CHARGED FOR REPAIRS THAT WILL ABLE BMW TO MAKE DIAGNOSIS FOR THAT PROBLEM AT FIRST FOR VACUUM TURBO LINES ALMOST FOR 1000 DOLLARS AND TODAY FOR SOME OTHER ISSUE ANOTHER 500. I'M BEING PRESSURED BY BMW TO FIX IT OR QUIT. THE EXTENDED WARRANTY IS ONLY TILL 82 THOUSAND MILES. SO EITHER I PAY OR END UP NOT KNOWING IF MY CAR HAS THIS ISSUE. WHEN I WAS DRIVING AND TRYING TO SPEED TO PASS ANOTHER VEHICLE MY ENGINE LIGHT CAME ON SAYING THAT ENGINE IS NOT WORKING IN FULL CAPACITY AND TO SLOW DOWN OR STOP... PLS HELP ME TO RESOLVE THAT ISSUE. THANK YOU. I CALLED BMW OR NORTHERN AMERICA AND SPOKE WITH SKY AND WAS TOLD THAT IT IS WHAT IT IS AND I HAVE TO PAY SINCE THE MECHANICS KNOW BETTER WHAT NEEDS TO BE DONE. WHEN I ASKED FOR SOMEBODY THAT IS IN DIRECT RELATIONS WITH BMW OF GERMANY I WAS TOLD THAT HE IS THE TOP OF THE LINE PERSON AND ENTITY IN HIS SELF. I FEEL THAT ANYTHING RELATED TO THIS ISSUE SHOULD BE COVER BY BMW NOT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692004March 4, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY, MY 2011 BMW 335CI EXPERIENCED A TOTAL POWER FAILURE LEAVING ME WITH VERY SLUGGISH STEERING, NO FUEL POWER, AND ESSENTIALLY A DEAD ROLLING HEAVY PIECE OF METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692036March 4, 2015
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 35 MPH IN AN AREA WHERE THERE WAS NO PULL OFF AND A BLIND TURN AND THE TEMPERATURE GAUGE WAS WELL WITHIN THE NORMAL RANGE, AN OVERHEAT ENGINE LIGHT INDICATOR CAME ON AND THE CAR IMMEDIATELY LOST POWER LEAVING US IN THE MIDDLE OF THE ROAD OBSTRUCTED AROUND A TURN. THE TIME BETWEEN THE WARNING AND THE CAR LAST POWER WAS A FEW SECONDS WITH NO OTHER WARNING. THIS WAS AN EXTREMELY HAZARDOUS AND DANGEROUS SITUATION. AFTER ABOUT 5 MINUTES, WE WERE ABLE TO RESTART THE CAR AND GET IT ABOUT 1/2 MILE, THUS REMOVING IT FROM THE MIDDLE OF THE ROAD, AGAIN LOSING POWER WITH NO WARNING. A QUALIFIED CAR REPAIR CENTER SAID IT WAS A FAULTY WATER PUMP (THE CAR HAS 56,000) AND THEY SAID THAT MANY OTHER BMW OWNERS WITH MY TYPE OF CAR ARE HAVING THE SAME ISSUE; IN FACT THEY TOLD ME ANOTHER OWNER HAD THEIR CAR IN FOR REPAIR WITH THE SAME ISSUE AND BMW WAS NOT COOPERATING. I RESEARCHED BOTH COMPLAINTS ON THIS SITE (WHICH CONFIRM THE SAME ISSUE) AS WELL AS BMW OWNER'S FORUMS WHICH LIKEWISE CONFIRM THE SAME ISSUE AS WELL. I CALLED BMW AND THEY SAID THERE WAS NO RECALL AND THAT THEY WOULD NOT ADDRESS THE ISSUE. THIS IS A DANGEROUS AND UNFORTUNATE POSITION FOR BMW TO TAKE. NOT ONLY IS IT UNACCEPTABLE FOR BMW TO IGNORE A KNOWN WATER PUMP ISSUE THAT FAILS PREMATURELY, BUT THE CAR LOOSES POWER WITHOUT TIME TO REACT. FOR THE SAKE OF SAFETY, I ASK THIS PLEASE BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691087February 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 335I. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED SEVERAL TIMES AND THE ENGINE WAS RIDING EXTREMELY ROUGH. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V176000 (ENGINE AND ENGINE COOLING), RECEIVED THE RECALL REPAIR AND WITHIN FOUR MONTHS THE FAILURE RECURRED. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LAMP ILLUMINATED AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. THE CONTACT PULLED THE VEHICLE OVER AND AFTER SEVERAL ATTEMPTS IT WAS ABLE TO RESTART WHICH RESET THE COMPUTER. THE CONTACT LATER TRIED TO START THE VEHICLE AND THE KEY WOULD NOT TURN OVER. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE RECALL REMEDY DID NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691109February 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 335I. WHILE STARTING THE VEHICLE, THE MESSAGE "FAULT IN PASSENGER RESTRAINT AFFECTING AIR BAG TENSIONER OR BELT FORCE LIMITER, RESTRAINT SYSTEM MALFUNCTION" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690220February 24, 2015
ENGINE
TL*THE CONTACT OWNS A 2008 BMW 335I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE MESSAGE DISPLAYED THE ENGINE OVER HEATING WARNING. AS A RESULT, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683713February 16, 2015
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683135February 13, 2015
ENGINE, SERVICE BRAKES
DRIVING DOWN ROAD AND CAR LOSS POWER. THEN STOP CAR, TOOK A WELL START CAR, THE CHECK ENGINE LIGHT CAME ON, MAKE HOME. LATER SLOW CRANKING CAR AND LOSING POWER WELL DRIVING. NEXT DAY ENGINE LIGHT TURN OFF. THEN LATER ENGINE LIGHT BACK ON CAR RUNS WITH LESS POWER AND SLOW CRANKING UP. I ONLY HAD MY CAR 1 YR AND BMW DEALERSHIP SAYS IT MY HPFP/INJECTOR IT'S NOT GOOD EVERYTHING START HAPPENING RIGHT AFTER WARRANTY END ON CAR THAT WAS LEFT FROM FIRST PERSON PURCHASE. AND I LOVE MY CAR BUT THIS NOT LOOKING GOOD.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680754February 3, 2015
FUEL/PROPULSION SYSTEM
IT APPEARS THAT MY HPFP (HIGH PRESSURE FUEL PUMP IS FAILING). CAR WENT INTO REDUCED POWER MODE AND WAS VERY DIFFICULT TO EVEN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679970January 30, 2015
STEERING, ELECTRICAL SYSTEM
AN OIL LEAK FROM THE TOP MOUNTED OIL FILTER HOUSING SPILLED ONTO THE RUBBER ACCESSORY BELT CAUSING IT TO OVERHEAT AND DISINTEGRATE. THE RESULT WAS A TOTAL LOSS OF ALL POWERS, MOST IMPORTANTLY THE LOSS OF ELECTRICAL CHARGING AND POWER STEERING. THIS OCCURRED AT HIGH SPEED WHILE I WAS DRIVING ON THE PENNSYLVANIA TURNPIKE. THE LOSS OF POWER STEERING CREATED A SITUATION WHERE THE AUTO WAS NEARLY IMPOSSIBLE TO STEER. THE LOSS OF THE CHARGING SYSTEM, ALTERNATOR NOT CHARGING, CAUSED AN EVENTUAL COMPLETE SHUTDOWN OF POWER AND SHUTDOWN OF THE ENGINE LEAVING ME ON THE SIDE OF A HIGHWAY. THIS WAS AN EXPENSIVE REPAIR, BUT FORTUNATELY I WAS ABLE TO AVOID A COLLISION. THIS OCCURRED AT ONLY A 65,000 MILE ODOMETER READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671010January 8, 2015
FUEL SYSTEM, GASOLINE
ALL 6 FUEL INJECTORS WERE LEAKING AND CAUSED THE CAR TO STALL ON THE FREEWAY. THE FUEL INJECTORS WERE REPLACED ALONG WITH THE SPARK PLUGS AND COILS. 1 YEAR LATER AT 100K MILES, THE SAME ISSUE HAS ARISEN. THE FUEL SYSTEM SEEMS TO BE A CONSTANT PROBLEM WITH THIS CAR. IT IS A VERY DANGEROUS PROBLEM, SINCE THE CAR SHUTS DOWN AT HIGH SPEEDS ON THE FREEWAY. BMW SHOULD EXTEND THE WARRANTY ON THE FUEL INJECTORS AS THEY DID WITH THE HIGH PRESSURE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669921January 4, 2015
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
DRIVING ON 4 LANE ROAD AT 40MPH WHEN 2104 BMW 335I XDRIVE VEHICLE EXPERIENCED TOTAL FAILURE-STARTING WITH THE NAVIGATION SCREEN THEN THE ENTIRE DASHBOARD WENT BLACK AND ENGINE SHUTDOWN (ALL IN FEW SECONDS). THERE WAS NO SHOULDER (CONCRETE CURB) SO VEHICLE CAME TO STOP IN THE RIGHT LANE. HEADLIGHTS WERE "STUCK" ON BUT NOTHING ELSE WORKED INCLUDING THE EMERGENCY FLASHERS! CONTACTED BMW ASSIST BUT THEY WERE UNABLE TO HELP BUT SENT OUT POLICE AND TOW TRUCK. CAR WOULD NOT SHIFT INTO NEUTRAL AND WAS DRAGGED ONTO A FLATBED DAMAGING THE VEHICLE. THIS WAS EXTREMELY FRIGHTENING! WE COULD HAVE BEEN INJURED OR KILLED AS CARS WERE BEARING DOWN ON US THEN SWERVING AS WE COULD NOT WARN THEM WITHOUT EMERGENCY FLASHERS. BEFORE SOMEONE IS INJURED/KILLED, THIS ISSUE NEEDS TO BE ADDRESSED STARTING WITH WHY DOES THIS VEHICLE NOT "FAIL-SAFE"?--I.E., WHERE THE EMERGENCY FLASHERS WORK AND TRANSMISSION CAN BE SHIFTED INTO NEUTRAL? THANK YOU!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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