BMW 328xi Complaints (2011)

67 consumer complaints on file.

• #10616027July 24, 2014
  SEATS, AIR BAGS

  AT TEMPERATURE ABOVE 87 DEGREES F (AFTER A FULL DAY IN OPEN PARKING LOT UNDER SUN) AS INDICATED ON THE CAR'S DASHBOARD, THE SEAT BELT SENSOR OF THE CAR MALFUNCTIONED. EVEN THOUGH I HAD MY SEAT BELT FIRMLY CLASPED BUT THE CAR KEPT ON BEEPING SEATBELT WARNING FOR ABOUT 5-10 MINUTES UNTIL THE TEMPERATURE INSIDE THE CAR DROPPED TO LESS THAN 87 DEGREES F. THE SEATBELT WARNING WENT AWAY AFTER I OPENED THE WINDOW AND LET THE CAR COOL DOWN OR SWITCHED ON AC IN THE CAR. THIS IS A REPEATABLE PROBLEM AND CAN BE REPRODUCED IF MY CAR IS KEPT IN DIRECT SUMMER SUN FOR AN AFTERNOON AND HAS OCCURRED A NUMBER OF TIMES IN THE PAST. SINCE AIRBAG SENSORS INTERACT WITH THE FAULTY SEATBELT SENSORS SO IT HAS POTENTIALLY SERIOUS SAFETY CONSEQUENCES AND NEED TO BE ADDRESSED BY BMW AS SOON AS POSSIBLE. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10610928July 16, 2014
  ENGINE

  DRIVING HOME FROM WORK ON MONDAY 07/14/14 AT APPROXIMATELY 5:30PM AND SUDDENLY MY CAR BEGAN TO SHAKE AND THE STEERING WHEEL LOCKED. I COULD HEAR THE ENGINE SHUT DOWN AND THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD AND THANKFULLY I WAS NOT ON THE HIGHWAY. I RECEIVED A LETTER FROM BMW IN JUNE 2014 STATING THEY WOULD BE RECALLING MY SPECIFIC VEHICLE DUE TO ENGINE PROBLEMS. I CONTACTED THEM AS SOON AS I RECEIVED THE LETTER BUT WAS TOLD THE PARTS HAD NOT COME IN YET AND I SHOULD RECEIVE A 2ND NOTICE SHORTLY. I STILL HAVE NOT RECEIVED A LETTER AND NOW I HAVE NOT VEHICLE. THIS SAME ISSUE HAPPENED TO ME BACK IN SEPTEMBER OF 2013. BMW TOOK THE CARE AND TIGHTENED SOME BOLTS ON THE ISSUE AND SAID I WAS GOOD TO GO. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10610309July 14, 2014
  SEAT BELTS, AIR BAGS

  DRIVING DOWN A MAIN ROAD AT APPROX 35 MPH WHEN AN ERROR MESSAGE APPEARED ON VEHICLE DASH THAT STATED THERE IS A DEFAULT WITH THE PASSENGER SEAT BELT THAT MAY AFFECT DEPLOYMENT OF AIR BAG. *TR

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10563275February 6, 2014
  AIR BAGS, VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS A 2011 BMW 328XI. THE CONTACT STATED WHILE DRIVING 2 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY AND CRASHED INTO SOME STONE/BRICK STAIRS, UPON ENETERING A SHORT DRIVEWAY. THE VEHICLE WAS NOT DESTROYED BUT THE DRIVER SUSTAINED A BRUISE TO THE RIBS AND FACE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/04/14*LJ THE CONSUMER STATED THE FRONT SUSPENSION SUBFRAME AND BODY SHELL ATTACHMENT WAS RUINED. THE VEHICLE WAS A TOTAL LOSS. THE SIDE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIR BAG DID DEPLOY WITHOUT A PASSENGER. UPDATED 04/11/2014 *JS

  Crash:

  Yes

  Fire:

  No

  Injuries:

  1

  Deaths:

  0

• #10513181May 22, 2013
  AIR BAGS

  2011 BMW 328I. CONSUMER WRITES IN REGARDS TO FAULTY AIRBAGS. *SMD THE CONSUMER STATED HE HIS WIFE HIT ANOTHER VEHICLE AT 40 MPH, AFTER THAT VEHICLE RAN A STOP. NONE OF THE AIR BAGS DEPLOYED. THERE WAS CONSIDERABLE DAMAGE TO THE ENTIRE FRONT BUMPER, PASSENGER SIDE DOOR, PANEL AND HOOD. THE REPAIR SHOP DETERMINED THE FRAME ON THE PASSENGER SIDE HAD RECEIVED DAMAGE WHICH NEEDED TO BE REPLACED, AND IT REQUIRED THE MOTOR TO REMOVED AND RE-MOUNTED. THE COST OF THE DAMAGE WAS ESTIMATED OVER $15,000.UPDATED 12/09/15 *BF *TR

  Crash:

  Yes

  Fire:

  No

  Injuries:

  2

  Deaths:

  0

• #10478108October 1, 2012
  VEHICLE SPEED CONTROL

  TL* THE CONTACT OWNS 2011 BMW 328XI. THE CONTACT STATED THAT WHILE DRIVING INTO THE DRIVEWAY THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE FRONT OF THE VEHICLE SUSTAINED EXTENSIVE DAMAGES AND THE OTHER VEHICLE ALSO HAD EXTENSIVE DAMAGES TO THE REAR. THE VEHICLES WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO SEND A REPRESENTATIVE TO INSPECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22,000.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #10472452August 25, 2012
  SERVICE BRAKES, VEHICLE SPEED CONTROL

  I WAS BACKING MY CAR INTO A GARAGE - CAR WAS IN REVERSE - I PUT MY FOOT ON THE BRAKE PEDAL AND MY FOOT WENT TO THE FLOOR - THE CAR LUNGED BACKWARD AT TOP SPEED AND CRASHED INTO THE REAR WALL OF GARAGE. *TR

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0