BMW 328xi Complaints (2007)

198 consumer complaints on file.

#11052708December 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. WHILE DRIVING 25 MPH, THE ENGINE SHOOK AND SMOKE APPEARED UNDER THE HOOD AND THE MUFFLER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO BMW OF FREEHOLD (4225 U.S. 9, FREEHOLD, NJ, 07728) WHERE IT WAS DIAGNOSED THAT THE PCV VALVE HEATER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE), BUT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER CONFIRMED THAT THE DEALER COULD REPAIR THE VEHICLE AT THE CONTACT'S EXPENSE. WHEN THE REMEDY AND PARTS BECOME AVAILABLE, THE CONTACT COULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,366. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11052630December 5, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT'S DAUGHTER OWNS A 2007 BMW 328XI. ON TWO OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. ON ONE OCCASION, THE ENGINE OVERHEATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE RECALL WAS EXPECTED TO BEGIN ON DECEMBER 18, 2017. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051854December 2, 2017
ELECTRICAL SYSTEM
AFTER A SHORT DRIVE I PARKED THE CAR. I STARTED TO NOTICE SMOKE COMING FROM THE VENTS. I CHECKED UNDER THE HOOD BUT COULD NOT SEE ANY SOURCE. AFTER CLOSING THE HOOD I GOT BACK IN THE CAR AND THEN NOTED FLAMES COMING FROM JUST FORWARD OF THE DASH BOARD. WITHIN SECONDS THE ENTIRE CAR WAS ENGULFED IN FLAMES. I AM REPORTING THIS NOW BECAUSE OF THE SAFETY RECALL THAT I JUST HEARD ABOUT ON THIS CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11051908December 2, 2017
UNKNOWN OR OTHER
REGARD OF BMW SAFETY RECALL OF #17V-676 AND #17V-683. WE WOULD LIKE REPORT THAT OUR CAR HAD HAPPENED: AIR FLOW CONTROLLER FOR THE HEATING SYSTEM DOESN'T BLOW HOT AIR (JUST COLD AIR) AFTER ABOUT 40 MINS DRIVE IN WINTER TIME BUT THE AREA AROUND AND UNDER SELECTOR, ASHTRAY IS VERY HOT WHILE KEEP DRIVING ON HIGHWAY. THIS WAS HAPPENED 4 -5 YEARS AGO AND NEVER GO AWAY, ALWAYS THERE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051377November 30, 2017
EXTERIOR LIGHTING
LEFT TURN BULB SOCKET BURNED OUT, DAMAGING THE HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048705November 27, 2017
AIR BAGS, UNKNOWN OR OTHER
I CALLED THE BMW ERRHARD IN FARMINGTON HILLS, MI AND I WAS TOLD THEY DON'T HAVE THE PARTS YET AND IT COULD BE A YEAR. I'VE HAD ELECTRICAL PROBLEMS FOR A YEAR AND HOPE THIS CAN BE TAKEN CARE OF ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048516November 26, 2017
ENGINE
ON NOVEMBER 19, 2017, I WAS TRAVELED FROM NYC TO LOWELL, MA. THE CAR EXPERIENCED OF EXCESSIVE VIBRATION AND RADDLING NOISE FROM RIGHT FRONT PASSENGER SIDE. I INVESTIGATED THE RADDLING AND VIBRATION ISSUE FOUND THAT FRONT RIGHT ENGINE MOUNT BOLTS ALL THREE BOLTS SNAPPED WITHOUT WARNING. THE BOLTS FOUND TO BE AN ALUMINUM BOLTS. I BELIEVE THIS BOLTS SHOULD NOT BE AN ALUMINUM, BECAUSE THERE ARE A LOT OF FORCE IN THIS LOCATION. I BELIEVE AN ENGINE MOUNTS SHOULD NOT BE ALLOWED WITH ALUMINUM. I COULD OF GETTING KILL IF NOT KNOWING TO LOOK FOR AND THE CAR COULD CRUSH SINCE ONE SIDE OF THE ENGINE BOLTS SNAPPED. THIS IS A SERIOUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046369November 15, 2017
AIR BAGS
TAKATA RECALL I RECENTLY GOT A NOTICE FOR AN AIRBAG RECALL (RECALL #16V071). THERE WAS A NOTIFICATION ON THE RECALL THAT IF "THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER TO FILE AN ONLINE COMPLAINT" WITH THIS WEBSITE. I CONTACTED THE DEALERSHIPS CLOSEST TO ME AND BOTH SAID THEY ARE BACKED UP UNTIL THE 2ND QUARTER OF 2018. THIS IS SCARY BECAUSE THESE NOTICES ARE SAYING THAT THE AIRBAG ERUPTING COULD CAUSE SERIOUS INJURY OR DEATH. I WOULD LIKE TO GET THESE REPLACED ASAP SO I AM NOT RISKING MY SAFETY OR THE SAFETY OF OTHERS IN MY CAR. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043432November 5, 2017
AIR BAGS
TAKATA AIRBAG. I RECEIVED MY AIRBAG RECALL NOTICE IN MARCH 2016. SINCE THEN, I CALLED MY BMW DEALER ASKING FOR INSTALLATION OF REPLACEMENT. THEY SAID IT WASN'T AVAILABLE. I LATER VISITED THE DEALER ON AUGUST 2, 2017. THEY, AGAIN, SAID THE AIRBAG WASN'T AVAILABLE. I CALLED BMW CUSTOMER RELATIONS SHORTLY THEREAFTER. THEY SAID I SHOULD HAVE THE AIRBAG BY LABOR DAY. I DID NOT RECEIVE ANY NOTICE OF MY AIRBAG BEING AVAILABLE BY LABOR DAY. THE NHTSA SITE SAYS IT'S AVAILABLE. HOW DO I GET BMW TO INSTALL IT IF THEY KEEP TELLING ME IT'S UNAVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043335November 4, 2017
UNKNOWN OR OTHER
THE TRANSMISSION OF THIS VEHICLE STOPPED WORKING IN 2013. THE CAR STOPPED IN THE MIDDLE OF THE HIGHWAY ON SEVERAL OCCASIONS. WE GOT THE CAR CHECKED AND IT WAS CONFIRMED THAT IT WAS THE TRANSMISSION. A CAR OF THIS CALIBER SHOULD NOT HAVE TRANSMISSION ISSUES AFTER ONLY 5-6 YEARS FROM BEING PURCHASED. THE CAR ALSO OVERHEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020162August 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEW BOLD BMW IN OFALLON, ILLINOIS WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018756August 21, 2017
ELECTRICAL SYSTEM
MY CAR SHUTS OFF UNEXPECTEDLY WITH TOTAL LOSS OF POWER CAN NOT USE REMOTE TO UNLOCK CAR DOORS WHILE STUCK INSIDE THE REMOTE KEY WILL NOT RELEASE FROM CAR THE CAR WAS RUNNING WENT A FEW MILES CAME HOME AND CAR JUST SHUT DOWN ELECTRICALLY WITH ME INSIDE ...HAD TO CALL FROM MY CELL PHONE THAT I COULD NOT GET OUT OF THE CAR REPORTS STATE THIS CAN BE FROM A RECALL ON CERTAIN MODELS DUE TO THE BATTERY CABLE CONNECTOR AND FUSE BOX DEGRADE OVER TIME I AM HEARING IMPAIRED SO EMAIL COMMUNICATION IS BEST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015227August 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BRAMAN MIAMI LOCATED AT 2060 BISCAYNE BLVD MIAMI FL 33137) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013340August 7, 2017
AIR BAGS
TAKATA RECALL ON THE NHTSA.GOV SITE MY CAR SHOWS RECALL INCOMPLETE IN RED. PER THE SAFERCAR.GOV SIT, THIS MEANS THAT MY PARTS ARE AVAILABLE. THE DEALERSHIP SAID THEY DO NOT HAVE THE PARTS. IS THE INFORMATION ON THE SITE INCORRECT THAT THESE WOULD BE READY? I AM CONFUSED ABOUT THE INFORMATION AS RPESENTED ON THE SITES. I AM MOST CONCERNED DUE TO THE AGE OF MY CAR. I REALIZE I AM IN ZONE B, BUT IT IS 10 YEARS OLD. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001188June 24, 2017
ENGINE
ENGINE OIL LEAK.( GASKET, VALVE) THE DEALER STATES CAR IS LEAKING ENGINE OIL FROM ALL TYPE OF GASKETS AND ASKING $2800 FOR FIX(ACTUALLY REPLACEMENT). THIS CAR WAS WELL MAINTAINED AND SERVICED.ALSO, OWNER NEVER TOUCH BENEATH ENGINE. BMW SHOULD FIX OR RECALL THIS. THE LEAK MIGHT CREATE FIRE AS PER BMW DEALER AND CERTIFIED SERVICE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001185June 24, 2017
ENGINE
ENGINE OIL GASKET, VALVE LEAK. ITS ENGINE PART AND CUSTOMER WONT TOUCH AT ALL. BMW SHOULD RECALL THIS. BMW DEALER QUOTES $2.7K FOR THE FIX(ACTUALLY ITS REPLACEMENT OF GASKET AND SEAL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994127June 9, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE EXITING A BRIDGE AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983247May 3, 2017
STEERING
I HAVE A 2007 BMW 328I. IN 2010, I GOT IN THE VEHICLE AND THERE WAS A STEERING WHEEL LOCK WARNING ON THE DASH. CAR WILL NOT EVEN TURN OVER...EVERYTHING IS LOCKED UP.. TOLD THAT THE WHOLE STEERING COLUMN WILL NEED TO BE REPLACED ($1500). ACCORDING TO MANY REFERENCES, THIS IS A COMMON PROBLEM AND BMW IS AWARE OF IT. ALSO, ACCORDING TO SEVERAL REFERENCES, THERE IS NO WARNING OR PREDICTION WHEN THE STEERING WHEEL LOCK WILL FAIL IN THE LOCKED POSITION. IF YOU ARE FIRST GETTING INTO THE VEHICLE AND THE STEERING WHEEL LOCK HAS FAILED IN THE LOCKED POSITION, IT WILL NOT ALLOW YOU TO START THE ENGINE. THE QUESTION THAT I HAVE IS WHETHER THE STEERING WHEEL LOCK CAN FAIL IN THE LOCKED POSITION WHILE THE VEHICLE IS BEING DRIVEN. APPARENTLY, THIS QUESTION HAS BEEN RAISED BY NUMEROUS PEOPLE. I HAVE ASKED THIS QUESTION TO THE DEALERSHIP AS WELL AS SEVERAL BMW WEBSITES. THE RESULTS ARE, THEY DON'T KNOW OR THE ANSWERS HAVE BEEN INCONSISTENT AND OFTEN CONTRADICTORY. ASIDE FROM THIS PARTICULAR PROBLEM BEING FAR TOO FREQUENT TO IGNORE BY BMW, THIS APPEARS TO BE A VERY REAL SAFETY CONCERN. BMW CONTINUES TO IGNORE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967918March 23, 2017
AIR BAGS
TAKATA RECALL I HAVE A BMW 2007 328XI WHICH IS 10 YEARS OLD AND I LIVE IN A HIGH ABSOLUTE HUMIDITY STATE. BASED ON THE RISK FACTORS OF THE DEGRADATION FOR THIS AIRBAG MY AIRBAG HAS NOW DEGRADED WELL BEYOND SAFETY LEVELS AND YET I HAVE STILL NOT YET RECEIVED MY LETTER TELLING ME THAT I CAN TAKE MY CAR IN TO HAVE THIS DANGEROUS AND LIFE THREATENING SITUATION RESOLVED AND THE RECALL TAKEN CARE OF. THIS IS AN UNACCEPTABLE SITUATION AND IF BMW IS UNABLE TO PROVIDE AN IMMEDIATE REMEDY THEY SHOULD BUY BACK THE CAR IMMEDIATELY SO THAT MY LIFE AND THE LIFE OF WIFE WHO DRIVES MY CAR IS NO LONGER IN DANGER EVERY DAY. I NO LONGER WANT TO PUT MY LIFE OR MY WIFE'S LIFE IN DANGER BECAUSE BMW HAS NOT BEEN ABLE TO RESOLVE THIS LIFE THREATENING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956032February 21, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 BMW 328XI . THE CONTACT STATED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE COVER GASKET FAILED CAUSING THE ENGINE OIL TO LEAK ON THE CATALYTIC CONVERTER BURNING THE OIL CAUSING THE SMOKE TO BLUR THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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