BMW 328xi Complaints (2008)

99 consumer complaints on file.

#11057664December 30, 2017
ELECTRICAL SYSTEM
RECEIVED LETTER IN NOVEMBER. I AM EXPERIENCING ISSUES LIKELY RELATED TO THE RECALL AS MY HEATER IS NOT WORKING AND I'M HAVING ELECTRICAL MALFUNCTIONS. EACH TIME I CALL BMW TO HAVE THE RECALL ADDRESSED I AM TOLD THERE ARE NO PARTS TO RESOLVE THE ISSUE, BUT THAT I CAN COME IN AND PAY $175 FOR AN INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055871December 21, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF MIDDLEBURG HEIGHTS, 6976 PEARL RD, MIDDLEBURG HEIGHTS, OH 44130) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054899December 15, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRINCETON BMW OF PRINCETON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT SMOKE ENTERED THE VENTS OF THE DASHBOARD. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11054690December 14, 2017
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL ODOR WAS PRESENT COMING FROM THE FRONT VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045783November 13, 2017
ELECTRICAL SYSTEM
I LOCKED THE CAR DOORS WHILE DRIVING USING THE DASHBOARD SWITCH. UPON ARRIVING AT MY DESTINATION AND PLACING THE VEHICLE IN PARK, I WAS UNABLE TO OPEN THE DRIVER'S DOOR WITH THE DASH SWITCH, KEY FOB OR INTERIOR/EXTERIOR DOOR HANDLE. I HAD TO EXIT THE VEHICLE BY CRAWLING OVER THE CONSOLE BETWEEN THE DRIVER AND FRONT PASSENGER SEAT. HAD AN ACCIDENT OCCURRED PREVENTING EGRESS VIA THE PASSENGER DOOR, I WOULD HAVE BEEN TRAPPED IN THE VEHICLE. THE REPAIR INVOLVED REPLACING A 15 AMP FUSE WITH A 20 AMP FUSE AND HAS OCCURRED WITH SOME BMW CARS. BMW NEEDS TO ADDRESS THIS ISSUE VIA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019562August 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRAMAN BMW WEST PALM BEACH (LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL) WAS CONTACTED AND STATED THAT THE PARTS FOR THE REMEDY HAD NOT BEEN ORDERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013500August 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BMW OF ROCKVILLE IN ROCKVILLE, MD) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. .. .UPDATED 10/04/17 *BF THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. UPDATED 10/11/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012541August 3, 2017
AIR BAGS
TAKATA INFLATORS: WE RECEIVED A NOTICE FROM AUTO AIRBAG SETTLEMENT TODAY. OUR VEHICLE HAS THE AFFECTED AIRBAG(S). WE HAVE NOT RECEIVED A RECALL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010950July 27, 2017
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. ON SEVERAL OCCASIONS, WHILE DRIVING, THE RPM NEEDLE DROPPED AND THEN RETURNED TO NORMAL. THE VEHICLE SHOOK AND STALLED. ON SEVERAL OTHER OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE PASSENGER SIDE AIR BAG AND SEAT BELT INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT DUE TO NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), THE PASSENGER SIDE AIR BAGS COULD ALSO BE DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE CONTACT WAS CONCERNED THAT THE STALLING WOULD OCCUR AND COULD CAUSE A CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE ELECTRICAL SYSTEM AND NO PARTS WERE AVAILABLE FOR THE AIR BAG RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT SHE WOULD RECEIVE A NOTIFICATION LETTER WHEN THE PART WAS AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010166July 24, 2017
ENGINE, POWER TRAIN, STEERING
DRIVING 65MPH IN HIGHWAY WHEN ENGINE TURNED OFF. SAFELY PULLED OVER. RESTARTED. DROVE ANOTHER 5 MILES, ENGINE TURNS OFF AGAIN. RESTARTED. INSTRUMENT PANEL HAD RESET EXCEPT CLOCK AND ODOMETER. FOLLOWING DAY CAR STARTED AND RAN. WHILE MAKING A LEFT TURN IN LOCAL ROAD, THE ENGINE TURNED OFF, STEERING LOCKED, ALMOST HITTING ANOTHER VEHICLE WHICH WAS TURNING RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004022July 10, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ACCORDING TO FIRE FIGHTERS THE CAR'S ELECTRICAL SYSTEM CAUSED A FIRE. THE SMOKE AND BURN PATTERNS INDICATED THE FIRE BEGAN IN THE FRONT DASH AREA. THE VEHICLE WAS STATIONARY, NOTHING WAS ON, NO ELECTRICAL DEVICES PLUGGED IN. IT HADN'T BEEN DRIVEN IN SEVERAL HOURS, NO ONE WAS IN THE CAR (DOORS WERE STILL LOCKED, THE ELECTRICAL SYSTEM NO LONGER OPERATED AND THE WINDOWS HAD TO BE BROKEN TO GET INTO THE VEHICLE). THE FIRE MELTED THE FRONT DASH, ESPECIALLY ON THE PASSENGER SIDE, SMOLDERED FOR QUITE A WHILE, AND WAS HOT ENOUGH TO CRACK THE FRONT WINDSHIELD. THERE IS EXTENSIVE FIRE AND SMOKE DAMAGE TO THE CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003258July 6, 2017
ELECTRICAL SYSTEM
ON JUNE 24TH 2017 AS I WAS BACKING OUT OF MY DRIVEWAY AT MY HOUSE IN MY 2008 CERTIFIED PRE-OWNED BMW 328XI, THE CAR WAS IN MOTION, WITH MY 3 YEAR OLD SON AND HE NOTICED SMOKED COMING FROM THE VENTS. I TURNED MY HEAD AROUND TO SEE WHAT HE WAS TALKING ABOUT AND NOTICED SMOKE BILLOWING FROM THE VENTS AND GLOVE BOX AREA. I IMMEDIATELY UNBUCKLED HIM FROM HIS CAR SEAT AND TOLD HIM TO GET OUT. I EXITED THE VEHICLE, DIALED 911, AND GOT HIM TO A SAFE DISTANCE. I COULD SEE AN ELECTRICAL FIRE (BASED ON LOCATION AND SMELL) COMING FROM UNDER THE PASSENGER SIDE DASH BOARD NEAR THE GLOVE BOX, WITHIN 4 MINUTES THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. LUCKILY NO ONE WAS PHYSICALLY INJURED. THE FIRE INVESTIGATOR SAYS THE FIRE ORIGINATED FROM THE GLOVE BOX AREA WHERE A FUSE PANEL AND BATTERY CABLE ARE LOCATED AS IDENTIFIED IN THE FIRE REPORT ATTACHED. IT IS MY BELIEF THAT THE FIRE WAS CAUSED BY AN ELECTRICAL MALFUNCTION AT THE FUSE PANEL LOCATED UNDER THE GLOVE BOX. I DID SOME RESEARCH AND IN 2013 THERE WAS A RECALL (NHTSA CAMPAIGN NUMBER: 13V044000) FOR THE VEHICLES POWER CABLE ATTACHED TO THE FUSE BOX THAT WAS FIXED; HOWEVER, I BELIEVE THAT IT WAS EITHER FIXED IMPROPERLY BY BMW OR THE RECALL DIDN'T FIX THE ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11003212July 5, 2017
UNKNOWN OR OTHER
RIGHT FRONT PASSENGER INSIDE DOOR HANDLE BROKE. DOOR CANNOT BE OPENED FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002746July 3, 2017
AIR BAGS
I HAVE RECEIVED AN INITIAL RECALL LETTER FROM BMW IN MARCH OF 2016. THEY STILL DO NOT HAVE PARTS TO SERVICE THIS AUTOMOBILE TO CORRECT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000823June 23, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, A FIRE STARTED WITHOUT WARNING. THE CONTACT WAS ABLE TO NOTIFY THE FIRE DEPARTMENT AND A FIRE INSPECTOR EXTINGUISHED THE FLAMES. A FIRE INSPECTION REPORT WAS NOT PROVIDED AT THE TIME. THE FIRE BEGAN NEAR THE INSTRUMENT PANEL AND THE FRONT PASSENGER SIDE OF THE VEHICLE. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED AND THE CONTACT WAS WAITING FOR THEM TO INVESTIGATE THE CAUSE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10954515February 14, 2017
AIR BAGS
TAKATA RECALL. VEHICLE HAS BEEN IDENTIFIED AS HAVING A DEFECTIVE TAKATA PASSENGER AIRBAG, MANUFACTURER DOES NOT HAVE REPLACEMENT PARTS AVAILABLE AND HAS NOT BEEN ABLE TO PROVIDE ANY INFORMATION ON WHEN REPLACEMENT PARTS WILL BECOME AVAILABLE. I AM CONCERNED ABOUT THE SAFETY OF CONTINUING TO USE THIS VEHICLE WHILE WAITING FOR THIS DEFECT TO BE CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938816December 30, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE ATTEMPTING TO SHIFT THE VEHICLE INTO REVERSE, IT WAS UNABLE TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ISSUE RECURRED SEVERAL TIMES, BUT THE CONTACT WAS ABLE TO SHIFT THE VEHICLE INTO PARK. WHEN THE VEHICLE WAS RESTARTED, IT RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936553December 20, 2016
UNKNOWN OR OTHER
HEARD A NOISE WHEN TURNING LEFT THEREFORE I TOOK MY CAR TO THE DEALERSHIP FOR SERVICE. IMMEDIATELY. AS PER REPORT " FOUND THAT BOLTS TO MOTOR MOUNT SUPPORT ARM SHEERED OFF" - ALL 4 BOLTS WERE REPLACED. THIS CAR IS ONLY DRIVEN ON EVEN ROADS AND ONLY HAS 47,496 MILES AND HAD NO INCIDENT THAT WOULD CAUSE THIS ISSUE!!! THIS WAS ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928284November 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BMW 328XI. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916818October 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 BMW 328XI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR LONGER THAN 6 MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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