BMW 328i Complaints (2014)

152 consumer complaints on file.

#10692999March 9, 2015
SERVICE BRAKES
I WAS DRIVING ON THE LOCAL HIGHWAY AND ATTEMPTED TO STOP ON RED LIGHT, THE CAR STOPPED FIRST AND THEN UNEXPECTELY JUMPPED UP, SLIDING FORWARD AND HIT THE FRONT VEHICLE WHILE BRAKE PEDAL WAS FULLY PRESSED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10669900January 4, 2015
FUEL/PROPULSION SYSTEM
I WAS DRIVING ALONG WITH MY TWIN 6 YEAR OLD DAUGHTERS IN MY 4 MONTH OLD 2014 BMW 328 DRIVE M SPORT WHEN ALL OF A SUDDEN THE CAR STALLED WITH VERY LITTLE TO NO WARNING. THE CAR WAS NOT ABLE TO START. LUCKILY WE WERE IN A PARKING LOT WHEN THIS HAPPENED. HAD I BEEN DRIVING ON THE HIGHWAY IT COULD HAVE BEEN A MUCH WORSE SITUATION. HOW DOES A BRAND NEW VEHICLE HAVE THIS PROBLEM. DEALER SAID THEY THINK IT IS A FUEL PUMP FAILURE. A FUEL PUMP FAILURE ON A 2014 VEHICLE RECEIVED IN AUGUST OF 2014? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668617December 28, 2014
ENGINE
SOMETIMES WHEN I ACCELERATE TO PASS A CAR OR SEMI TRUCK THE ENGINE STALLS OR MISFIRES. IT GOES INTO A LIMP MODE AND SLOWS DOWN IN THE MIDDLE OF PASSING AND I'M FORCED TO PULL OF ON THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND TRY TO RESET IT. THIS IS THE SECOND 2014 BMW 328I THAT HAS DONE THIS. THEY COULD NOT FIX MY FIRST 2014 BMW 328I THAT HAD THE SAME PROBLEM AND I HAD TO USE THE LEMON LAW TO GET THEM TO BUY IT BACK. IT IS RIDICULOUS THAT THE SECOND NEW CAR IS NOW DOING THE SAME THING. BMW OF MACON JUST KEEPS IT AWHILE AND CHANGES A FEW PARTS AND TELL ME ITS FIXED. WITHIN LESS THAN A WEEK OF HAVING THE CAR BACK IT IS DOING THE SAME THING. THE PARTS THEY PUT ON LAST TIME WERE NOT EVEN NEW, THE TOOK THEM OFF OF A LOANER CAR. I DON'T FEEL SAFE ON THE ROAD BECAUSE I NEVER KNOW WHEN ITS GOING TO STALL/MISFIRE ON THE INTERSTATE AGAIN. WILL IT BE IN FRONT OF A SEMI TRUCK THAT REAR ENDS ME OR WILL I GET HIT TRYING TO GET OFF THE ROAD TO RESTART/RESET IT. WILL IT RESTART AT ALL? I FEEL LIKE THERE IS A SAFETY ISSUE WITH THIS VEHICLE MODEL. THIS IS THE SECOND CAR WITH THE SAME ENGINE DEFECT. I FEEL LIKE THEY ARE JUST WAITING TILL MY WARRANTY GOES OUT, WHERE THEY CAN TAKE ADVANTAGE OF ME EVEN MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10659927November 21, 2014
AIR BAGS
2007 TOYOTA HIGHLANDER OBSERVED RUNNING RED LIGHT AND T-BONED THE DRIVER'S SIDE OF A 2014 BMW 328IX. IMPACT OF COLLISION WAS MEANINGFUL AND DIRECT, GENERATING IN EXCESS OF $10,000 OF STRUCTURAL REPAIRS TO DRIVER'S SIDE ALONE. NO AIR BAG DEPLOYMENT (FRONT, SIDE, CURTAIN, ETC) IN THE BMW DESPITE OF MAGNITUDE, FORCE AND PLACEMENT OF THE COLLISION. DRIVER OF BMW SUSTAINED SEVERE HEAD, FACIAL AND BODILY INJURIES REQUIRING INVASIVE MEDICAL ATTENTION AND PROTRACTED PHYSICAL THERAPY. *TR......UPDATED 12/15/15 *BF UPDATED 9/7/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10650556October 28, 2014
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
ON INTERSTATE 10, DURING THE ACCELERATION, THE ENGINE COMPLETELY LOST ITS POWER. I HAD TO IMMEDIATELY PULL OVER BEFORE I LOST THE MOMENTUM.THE CA HIGHWAY PATROL PUSHED ME TO A SAFE PLACE. THE VEHICLE WAS TOWED TO THE DEALER AND THE DEALER REPLACED THE ENTIRE FUEL TANK. THE SECOND INCIDENT WAS ALMOST 20 DAYS AFTER AGAIN DURING THE ACCELERATION ON FREEWAY AT THE SPEED OF 70, THE ENGINE LOST ITS POWER IN A WAY THAT THE CAR DID NOT PROCEED FOR A WHILE. THE DEALER ADVISED THAT IT WAS NOTHING WRONG WITH ENGINE BECAUSE THEY COULD NOT READ ANY ERROR IN THE SYSTEM AND II HAD TO WAIT TILL I RECEIVE AN ERROR ON THE LCD. I NOTIFIED THEM THAT IT IS A SERIOUS PROBLEM SPECIFICALLY ON THE FREEWAY BECAUSE LOSS OF POWER CAN CAUSE AN ACCIDENT, BUT TO NO AVAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631073September 5, 2014
SERVICE BRAKES
ON AUG, 7TH I WAS INVOLVED IN A MINOR ACCIDENT ON THE EXPRESSWAY. THE 1ST VEHICLE APPLIED THEIR BRAKES TO AVOID ANOTHER 2 CAR ACCIDENT, I APPLIED MY BRAKES AS WELL HOWEVER I WAS UNABLE TO SLOW DOWN IN TIME TO AVOID THE 1ST VEHICLE AND I REAR ENDED THE VEHICLE. BOTH VEHICLES HAD SLIGHT DAMAGED TO THEIR BUMPERS. NO INJURIES WERE REPORTED. DURING THE TIME OF ME APPLYING MY BRAKES I HAD ENOUGH TIME AND DISTANCE TO MAKE A JUDGMENT CALL TO A. HIT THE CALL IN FRONT OF ME OR B. HIT THE CONCRETE WALL MEDIUM, WHILE AT THE SAME TIME SAYING 'WOW' I AM REALLY ABOUT TO HIT THIS CAR. I WRESTLED WITH THE THOUGHT OF MY BRAKES MALFUNCTIONED THAT DAY. TAKING EVERYTHING INTO ACCOUNT ON A BRAND NEW CAR THE BRAKES FAILED. WHEN I APPLIED MY BRAKES IT SEEMS LIKE I GLIDED INTO THE OTHER CAR ALSO I HAD MY LUNCH BAG AND PURSE IN THE FRONT SEAT. NONE OF THE ITEMS IN THE FRONT SEAT WENT FLYING TO THE FLOOR. THEY WERE STILL IN TACK IN THE FRONT SEAT WHEN I PULLED OVER. FINALLY THIS IS MY 2ND BMW (1ST PURCHASE IN 2009) I KNOW HOW THEY DRIVE AND HANDLED IF THE CAR WAS OPERATING CORRECTLY I WOULD HAVE STOP WITH NO PROBLEM. I HAVE REACHED OUT TO BMW NORTH AMERICAN TO INQUIRE ABOUT RECALLS AND REPORT THE PROBLEM ON 8/25/2014 HOWEVER I HAVE NOT HEARD NOR BEEN ABLE TO GET IN CONTACT WITH MY CASE MANAGER TO DATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10618132August 1, 2014
SUSPENSION, ELECTRICAL SYSTEM
JUST AFTER GETTING ON THE HIGHWAY, I GOT AN WARNING MESSAGE THAT READ - "CHASSIS: DRIVE MODERATELY. CONSULT SERVICE CENTER." THIS IS THE 3RD TIME I GOT THIS WARNING. IT HAS BEEN AT THE DEALER FOR SERVICE THE PAST 2 TIMES. I HAVE NOT BEEN ABLE TO GET A GOOD ANSWER FROM THE DEALER AS TO WHAT PROBLEMS THIS MIGHT CAUSE. I DO NOTICE THE SUSPENSION DOESN'T WORK AS WELL WHEN IT THROWS THIS ERROR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586482May 5, 2014
VEHICLE SPEED CONTROL
DRIVING ON THE HIGHWAY, THE CAR REPORTED AN ERROR "CHASSIS: DRIVE MODERATELY. CONSULT SERVICE CENTER." THERE WERE NO OTHER SYMPTOMS. I DROVE STRAIGHT TO THE SERVICE CENTER. THE PROBLEM WAS NOT REPRODUCIBLE AT THE SERVICE CENTER AFTER TURNING THE CAR OFF. AFTER A COUPLE OF DAYS IN THE SERVICE CENTER THE ACCELERATION SENSOR WAS REPLACED. THE DAY I RECEIVED THE CAR, I GOT THE SAME ERROR, THIS TIME WHILE DRIVING AT AROUND 20 MPH. ON STOPPING AND RESTARTING, THE ERROR WAS NOT REPRODUCIBLE. 500 OR SO MILES LATER, I GOT THE ERROR ONCE AGAIN, THIS TIME AT AROUND 40 MPH. AND AGAIN, ON SHUTTING THE CAR OFF AND RESTARTING THE ERROR WAS NOT REPRODUCIBLE. I PLAN TO CONTACT THE SERVICE CENTER AGAIN TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584790April 25, 2014
ENGINE
SLIGHT KNOCKING SOUND WHEN CAR IS IDLING. CAR SHAKES, WHEN IT IS AT IDLE, DURING TRAFFIC, THE COMPLETE CAR SHAKES, EVEN THE STEERING WHEEL SHAKES AND VIBRATE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579413April 13, 2014
AIR BAGS, STRUCTURE:BODY
I WAS ABOUT TO PARK IN A CUL-DE-SAC GOING ABOUT 5 MPH, WHILE I WAS HALF WAY THROUGH THE CUL-DE-SAC THE BMW 328D HAD A SUDDEN ACCELERATION AND IN A VERY HIGH SPEED CRASHED INTO A TREE. I DO NOT RECALL THE EXACT SPEED WHEN IT CRASHED BUT IT WAS VERY HIGH, IT FELT AND SOUNDED LIKE A RACE CAR. MY FOOT WAS ON THE BREAK RIGHT WHEN IT ACCELERATED. IT SEEMS LIKE A MAJOR MECHANICAL / ELECTRICAL PROBLEM WITH THIS CAR. CALLED BMW HQ TO REPORT THE ISSUE. A CASE MANAGER HAS BEEN ASSIGNED BUT NO ONE CONTACTED ME YET. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10568732March 12, 2014
EQUIPMENT ADAPTIVE/MOBILITY, EXTERIOR LIGHTING
ONE OF THE REAR RIDE HEIGHT SENSORS CONTROLLING THE ADAPTIVE XENON HEADLIGHTS FAILED (BOLT BROKE). THIS CAUSED THE HEADLIGHTS TO AIM DOWN AT THE LIMIT OF THEIR ADJUSTMENT, EFFECTIVELY GIVING THE DRIVER ONLY 20 OR SO FEET OF VISIBILITY AT NIGHT. WE HAD TO USE THE HIGH BEAMS TO GET ANY REASONABLY VISIBILITY TO DRIVE SAFELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550798November 4, 2013
POWER TRAIN
I WAS MERGING ONTO THE INTERSTATE AND GOT INTO THE PASSING LANE. I THEN SHIFTED FROM 3RD GEAR TO 4TH AND THE CAR STARTED TO SHAKE AND LOSE POWER (LIMP HOME MODE). THE DISPLAY SAID DRIVETRAIN MALFUNCTION, DRIVE MODERATELY, ETC. AND THE CHECK ENGINE LAMP CAME ON. I SHIFTED TO 5TH GEAR TO SEE IF IT WOULD HELP AND HAD THE SAME LOW POWER ISSUE. I THEN CHANGED TWO LANES TO GET ONTO THE SHOULDER. I TURNED THE CAR OFF AND WAITED BRIEFLY AND RESTARTED THE CAR. THE LAMPS WERE OFF AND THERE WAS NO ISSUE. I PHONED THE DEALERSHIP AND THEY STATED THEY GET THIS TYPE OF CALL OFTEN AND IT IS A 'NORMAL GLITCH.' I SHOULD DRIVE IT AND SEE IF IT HAPPENS AGAIN AS IT USUALLY DOESN'T OR I COULD BRING THE CAR IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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