BMW 328i Complaints (2011)

580 consumer complaints on file.

#11566725January 20, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
i was driving to work and the car stalled in the middle of traffic when i slowed the vehicle down, the idle is rough and all over the place, car is very hesitant to accelerate and vibrates or shakes when approaching any speed. then the check engine light popped on and is still on, i’ve parked the car since the incident to do some research on what the cause could be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566558January 19, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was being serviced at the dealer, he was informed that the VANOS assembly bolts had become loosened, causing the VANOS adjustment unit to separate. The dealer determined that the VANOS bolts and the VANOS adjustment unit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566288January 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 60 mph, the vehicle lost motive power and coasted to the side of the road. The check engine warning light was illuminated. The vehicle was restarted after 10 minutes and driven to the residence. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565959January 17, 2024
AIR BAGS, ENGINE
1) Vehicle idling problem, it automatically accelerate while vehicle is idle and pcv valve problem is very prominent during the winter. 2) Airbag problem, automatically airbag is popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565960January 17, 2024
ENGINE
The contact owns a 2011 BMW 328I. The contact stated that while the vehicle was idling, the vehicle stalled without warning. The contact stated that several attempts were needed to restart the vehicle before being able to accelerate forward. The contact stated that while accelerating, the engine was louder than expected while revving. The check engine warning light was illuminated. The air bags warning light was also illuminated. The contact stated that the failure was more persistent during the winter months. The vehicle had been taken to an independent mechanic however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer had been made aware of the failure and it was confirmed that there no recalls associated with the VIN. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565838January 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue after the contact heard a rattling sound coming from the engine. The vehicle was taken to a dealer and a diagnostic test was performed. The dealer confirmed that the defect was related to the recall; however, the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was approximately 136,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564564January 10, 2024
ENGINE
I reported this failure to NHTSA at the time of the incident as well. You should have a record of it. The engine failed under the exact circumstances as the recall it's under. Upon inspection our BMW dealer service department determined that our engine experienced extensive damage and would need repairs beyond that of simply replacing the VANOS bolts or mechanism. BMW NA is refusing to repair my vehicle under the guise of the "remedy is not available" it is almost a year that we have been without the use of our car so please instruct them to begin repairs now as the new bolts will surely be available by the time the rest of the engine is either repaired or replaced. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563996January 7, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
The electrical keeps shutting off and own after hitting speed bumps. It shuts off all power on hvac windows seats and the odometer. I have heard this same issue with many owners
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563547January 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The contact stated that while stopped at the traffic light, the vehicle stalled and failed to restart. The vehicle was towed to an unknown dealer, where it was diagnosed that the VANOS engine bolts needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 63,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563582January 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling at a red light, the vehicle started shaking abnormally and then stalled. The check engine warning light was illuminated. The contact was able to restart the vehicle. The dealer was contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was 155,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563083January 2, 2024
ENGINE
NHTSA Recall Number23V707 Recall StatusRecall Incomplete, remedy not yet available. This recall has been open for over 2 months and I can not drive my car since then. When will there be a fix? I cant afford to keep renting a car to wait for this fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563105January 2, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 MPH, the vehicle stalled. The contact coasted to the side of the road and was unable to restart the vehicle. The contact stated that no warning lights were illuminated. The contact had the vehicle towed to an independent mechanic and was informed that the crankshaft would not turn and determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562709December 30, 2023
SEATS, AIR BAGS
The the OC3 MAT on the passanger car just showed up faulty which causes the air bag light to also come on. I have seen a lot of others posting they are having the same issue. Can you help me find out if this has already been recalled but not replaced on my car or if it hasn't even been recalled yet this is a safety issue. Because the airbags will not function if the oc3 mat is not functioning properly. There wasn't anyone in the seat and the car had not been in an accident when the lights for the seat and airbags came on I took it in for a diagnostic and they said it was the passenger OC3 mat . I have read some of the same modle had already had recalls just trying to find out if this was one that should have been because the rep at the dealer ship said this was the first one he's ever seen go bad on any car since he's been there. The big problem I'm having is the warranty I bought with the car won't cover this repair either and I'm a disabled veteran so I can't afford it at this moment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562554December 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his mother was driving at an undisclosed speed, the vehicle lost motive power and independently shut off. The contact stated that his mother was unable to restart the vehicle. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,644.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562577December 29, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to the residence. The contact stated that the failure had occurred once previously, and the vehicle was able to be restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561823December 26, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that a bolt had fractured in the engine. The vehicle was towed to an independent mechanic, who replaced the engine. While at the local dealer, the inspector noticed that the mechanic had fractured another bolt. The manufacturer was not notified about the failure. The contact stated that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The failure mileage was approximately 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561365December 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the vehicle lost motive power and stalled. The contact pulled over off the highway; however, the vehicle failed to restart. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed back to the residence where he was able to restart the vehicle. The contact stated that the failure occurred two more times. After the most recent failure, the vehicle was unable to be restarted. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561395December 21, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving approximately 65 MPH, the check engine warning light illuminated. The contact stated that the vehicle stalled, and he lost motive power. The contact stated that the power steering and power brakes were not functioning. The contact to pulled off the highway and attempted to restart the vehicle; however, there was only a clicking sound coming from the vehicle. The vehicle was towed to an independent mechanic who determined that the engine had seized and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The contact had recently received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and thought that the failure might be related to the recall. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561085December 20, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving 65 MPH, the vehicle stalled without warning. The contact's husband coasted the vehicle off to the shoulder of the highway. The contact's husband attempted to shift the vehicle into different gears; however, the vehicle remained in neutral(N). Due to the failure, the vehicle was towed to a dealer and diagnosed with transmission failure. The vehicle was then towed to an independent mechanic for a second opinion and received the same diagnosis. The contact paid out of pocket for the transmission repair however, the failure persisted. The manufacturer was notified of the failure. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); but the parts for the recall repair were unavailable. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561108December 20, 2023
ENGINE
Due to engine problems, caused by the recall, car cannot be driven. Been parked at a BMW dealership for over a month with no remedy insight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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