BMW 328i Complaints (2013)

257 consumer complaints on file.

#11470614June 23, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328i. The contact stated that while the daughter was driving approximately 60 mph the vehicle suddenly began to lose automotive power and stalled. During the incident, the warning message "battery discharge and start engine had displayed. After replacing the battery the engine eventually was restarted but the next day the failure reoccurred. The vehicle was then towed to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The cause of the engine failure was not explained. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469310June 15, 2022
ENGINE
The contact owns a 2013 BMW 328I. The contact stated the vehicle was overheating. The contact stated that the high engine temperature warning light was illuminated. The contact had not taken the vehicle to the dealer. The vehicle was undrivable. The contact had the vehicle towed to the residence. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469440June 15, 2022
ENGINE
2013 BMW 328I X Drive. A drive train warning light came on at approx 11300 miles. After dealer inspection the timing chain guides may have caused/or the chain my be loose and is now dropping metal into the engine oil. Repair requires a new engine. Inspection also revealed a waste gate control malfunction on the turbo. Repair new turbo.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464859May 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463460May 5, 2022
FIRERELATED
The contact owned a 2013 BMW 328i. The contact stated that after her boyfriend parked the vehicle, it caught fire. No injury was sustained and no medical attention was received. The fire department was able to extinguish the fire. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and sent an engineer to inspect the vehicle. The engineer concluded that there was thermal damage to the engine compartment; however, the PCV valve heater did not display signs of electrical or thermal activity which excluded the failure from NHTSA Campaign Number 22V119 (Engine and Engine Cooling) and the origin of the incident, but the exact cause remained undetermined. The manufacturer offered the contact a credit toward the purchase of another vehicle. The contact related the failure to NHTSA Campaign Number 22V119 (Engine and Engine Cooling) associated with the VIN. The failure mileage was approximately 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11458774March 29, 2022
FUEL/PROPULSION SYSTEM
I filled tank up with gas and developed a gas leak with strong gas odor and gas dripping onto the roadway. My safety was put at risk because gasoline was dripping past my hot exhaust piping which has the potential to catch on fire. My independent service center has confirmed this issue. The manufacturer has denied that their is a systemic failure that could result in a gasoline fire. There were no warning lamps or messages indicating a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457701March 21, 2022
STRUCTURE:BODY
Passenger door lock failed and does not allow the door to be opened in an emergency. The door is designed to be unlocked by the first pull of the door handle then unlatched with the second pull of the handle, however after the first handle pull the lock immediately locks again preventing the second pull from unlatching the door. The system would be available for inspection. This problem has been reproduced and confirmed by manufacturer's dealer, but has not been inspected The electric door lock actuator had failed about a year ago, but still allowed the door lock to be used manually without any disruption to being able to open the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456966March 16, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I started smelling burning oil from my engine and brought it to the mechanic. He confirmed that my car has a valve cover leak and a electrical issue. The Car dies after being left off for more then 12 hours. The car miss fire and have ruff idle. Warning lights power train came on after I had the miss fire. Had P0171 and 02 sensor code.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456773March 15, 2022
POWER TRAIN
the transfer case crack while driving at a 35 mph street thank god it didn't happen in the highway how do I know I herd a grinding noise and stop look under car and oil was driping got home jack it up and Sure enough I saw a hole in the transfer case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456692March 14, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
I recently had my car serviced and the oil changed over the summer, so there were no warning indicators or service issues prior to this incident. I left for work and had no indications of any problems. I drove for about 10-15 minutes when a warning notification popped up stating engine oil pressure low. A few seconds later, the check engine light came on with a notification there was a "drivetrain malfunction". The car started to decrease speed significantly and I pulled over as soon as I could. I turned the car off and waited a couple minutes, then tried to turn it on. The car power/battery was still working properly, but the engine did not start. I had the car towed to the dealership that I use. I was notified that the drivetrain malfunction is due to "timing chain components failure" and the cost is approximately $16,000. I have taken care of any previous recalls and there are no open recalls that exist currently. In 2014, the same situation occurred, in the same car, where I also received a "drivetrain malfunction" and check engine light. During this time my vehicle also stopped working while I was driving it. Both of these incidents happened very quickly, and I am EXTREMELY lucky that no one was injured in either situation. This issue is extremely unsafe and clearly has not been fixed by the required recalls so far. I urge you to look into this further.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448499January 23, 2022
ENGINE
The thermostat is not closing so the engine stays cold. I checked with my mechanic and he says it is a faulty thermostat. BMW owners retort this issue a lot. Only 75k miles on my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448276January 20, 2022
SUSPENSION
My front axle support has extensively rusted, even though the vehicle is only approximately nine (9) years old. During installation of my Winter tires, a dealership technician found this component rusted through on the passenger side of the vehicle. The technician described this as severe damage to the suspension system, that is not repaired, could result in an accident. I have had the component replaced by my independent BMW specialist. The cost of this repair to me was approximately $1,900.00. I have retained the component and it is available for inspection. I believe that the protective coating applied to the component did not provide adequate protection from road salt and water, allowing it to rust. Much of this component is covered by underbody cladding, hiding it from view.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437042October 17, 2021
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
i was told by couple shops the my timing chain as a problem. Car will not start.....stalled out on a major intersection while my son was driving.... the car just stop working had to get it towed back to the house another expense...the car has been parked for four months and still paying the car note ..I see a drivetrains malfunction on the display... Please help me and keep my son safe.. BMW the ultimate driving machine plz make the safest driving machine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433916September 21, 2021
AIR BAGS
We were in a small fender bender and the air bag in this BMW F30 deployed - with some kind of powder and material coming out and BURNING the driver. Burns all over legs and on sensitive areas, burned all the way through his pants. The driver was lucky to have escaped with their life. These were confirmed to be Takata air bags and we found out today 9/21/21 about a recall on the same air bags. The vehicle was unsafe during sale and serviced not even a a week before the fender bender - we serviced it AT BMW and they did not recall or fully check the vehicle. These faulty air bags were ignored negligently. BMW does NOT want to repair the fault air bags because there is no official recall. We ask you add more models or assist us to this recall. A driver was injured and this continues to put drivers at risk.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11431719September 4, 2021
AIR BAGS
930A1B Permanent Front passenger seat occupancy detection malfunction 930A1C Permanent Front passenger seat occupancy detection malfunction 930AC9 Intermittent Front passenger seat occupancy detection malfunction Theres a recall out for it but my vehicles vin wasn't included. Its been killing people Yes problem was diagnosed by vehicle tech at an auto repair shop No it has not but I am trying to make an appointment since I'm not sure what to do. No, no warnings, just one day a message popped up saying there was an issue with the passenger restraint system and it started to ding. it did that for about 50000 miles then it stopped dinging, but still dings when seat is empty so you have to plug the seat belt in. Its very expensive to fix and have heard of it breaking again after being fixed. Therefore I haven't fixed it but I recently had a recall on my Toyota and ended up seeing the recall on the model of my car for that exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430593August 26, 2021
AIR BAGS
The contact's mother owned a 2013 BMW 328i. The contact stated while driving 5 mph and approaching a traffic light when another vehicle impacted the rear driver side door.The air bags did not deploy. The contact stated she sustained a mild concussion, has neck, back, and shoulder pains, and stated she had numbness on the left leg and left arm. The contact was taken by an ambulance to the emergency room to seek medical attention. The contact stated that the other vehicle had a 10 and 4-year-old and were also transported by ambulance to the emergency room to seek medical attention for their unknown inquires. A police report was filed. The vehicle was not drivable. The insurance company deemed the vehicle total loss. The vehicle was towed to towing lot first and then to unknown location chosen by the insurance company. The contact called the local dealer and was made them aware of the failure. The manufacturer had not been informed of the failure. The failure mileage was 63,373.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11425496July 19, 2021
POWER TRAIN, ENGINE
Car stalled while driving on highway due to drivetrain error code. Once stopped, oil pressure loss light came up. No warning lights prior to issue presenting itself at highway speeds. Initial technician belief is timing belt guide failure per other similar reports.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425061July 16, 2021
AIR BAGS
When driving, get this error message on the screen when no passenger is sitting in the passenger seat - Passenger restraint system: Malfunction. Continue wearing safety belt. Seems like a big safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423154July 1, 2021
ENGINE
The contact owns a 2013 BMW 328i. The contact stated while driving 5 mph, the vehicle stalled. The contact also stated that the vehicle would not shift gears correctly. The contact stated that the ignition start malfunction warning light was illuminated. The vehicle was towed to a local dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422842June 29, 2021
ENGINE
The contact owns a 2013 BMW 328i. The contact stated that at start-up there was white smoke coming from the exhaust. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure. The contact was informed that the Vin was not under recall. The failure mileage was approximately 101,947. This recalls affected vehicles are all F30 models with N26 engine produced from Feb 2012-May 2013. Contact's car is a F30 with N26 engine produced May 01, 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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