BMW 328i Complaints (2012)

130 consumer complaints on file.

#10986387May 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD BE NOTIFIED PER THE DEALER ONCE THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986075May 16, 2017
FUEL/PROPULSION SYSTEM
MY HUSBAND AND I WERE DRIVING HOME FROM LA TO NEVADA. ON THE FREEWAY BETWEEN BARSTOW AND BAKER, THE CAR SUDDENLY STOPPED ON THE LEFT SIDE OF THE FREEWAY. WARNING LIGHT APPEARED BUT DISAPPEARED SO FAST THAT WE DID NOT GET A CHANCE TO READ WHAT IT WAS SAYING, ONLY THE LAST PART WHICH I THINK SAID ENGINE FAILURE. IT DID NOT GIVE US A CHANCE TO LOOK FOR A SAFER PLACE TO STOP. FROM DRIVING AT 75 MPH, MY HUSBAND WAS ABLE TO DRIVE IT TO A NEARBY LEFT SHOULDER, WHICH WAS VERY NARROW THAT INCOMING CARS STARTED TO HONK BECAUSE WE WERE NOT REALLY PARKED INSIDE THE SPACE. I HAD TO CALL OUR INSURANCE FOR TOW SERVICE WHILE CARS WERE DRIVING 75-80 MPH. AFTER AN HOUR, THE TOW TRUCK CAME BUT COULD NOT HOOK US UP BECAUSE OF THE POSITION WE WERE IN AND CARS COMING IN SO FAST. THE TOW TRUCK HAD TO CALL THE CALIFORNIA HIGHWAY PATROL FOR HELP. SO WE WERE LEFT AGAIN (TOW TRUCK HAD TO GO BACK TO WAIT FOR THE CHP). THIS WAS A VERY SCARY SITUATION (WE HAD TO LEAVE THE CAR TO AVOID BEING HIT BY THE FAST, INCOMING VEHICLES). WE WERE LUCKY THAT WE WERE NOT HIT BUT IT WAS A CLOSE CALL. CHP CAME AND THE TOW TRUCK BROUGHT US HOME. THE DEALER WAS CLOSED BECAUSE IT WAS A SUNDAY. I HAD TO CALL ANOTHER TOW COMPANY ON MONDAY TO BRING IT TO THE DEALER. THE DEALER SAID IT DID NOT HAVE COMMUNICATION WITH THE FUEL PUMP MODULE WHICH WAS DIFFERENT FROM WHAT THE WARNING INDICATION SHOWED. (BUT AS I MENTIONED EARLIER, IT WAS A SHORT NOTICE THAT I THINK IT SAID "ENGINE FAILURE"). WE HAD THE IMPRESSION THAT BMWS ARE SUPPOSED TO GIVE THE DRIVER ENOUGH WARNING BUT IN THIS CASE, IT DID NOT HAPPEN. WE ARE AFRAID TO DRIVE FOR MORE THAN 300 OR LESS MILES BECAUSE IT MIGHT STOP AGAIN IN THE MIDDLE OF THE FREEWAY. THAT IS AN ACCIDENT WE DO NOT WANT TO BE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966467March 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956182February 21, 2017
ELECTRICAL SYSTEM, ENGINE
THE BMW 2012 328 XIT (XI WAGON) HAD HAD STUMBLING ISSUES FOR MONTHS AND THE DEALER WASN'T ABLE TO DIAGNOSE. WHILE DRIVING, THE OEM BOSCH #5 CYLINDER COIL PACK FINALLY WENT CAUSING THE CAR TO HAVE TO LIMP HOME. THE CAR WAS "REPAIRED" NO QUESTIONS ASKED BY THE DEALER AND THE BOSCH COILS WERE REPLACED WITH DELPHI COILS AS AN UPGRADE. OTHERS HAVE COMPLAINED ABOUT COILS GOING BAD ON A NEWER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950044February 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947965January 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935400December 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917881October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910738September 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882573July 5, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854430April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 163V07100 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822067January 25, 2016
ENGINE, POWER TRAIN
WHILE DRIVING IN THE EVENING I STARTED TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST STUTTERED OUT OF NO WHERE AND HAD TROUBLE ACCELERATING. A WARNING POPPED UP THAT SAID DRIVETRAIN MALFUNCTION. THE CAR IS STILL NOT OUTPUTTING ENOUGH POWER AND THE WARNING IS STILL UP. IT GOES AWAY AND THEN POPS UP AFTER DRIVI G 40MPH. I HAVE DONE ,PLENTY OF RESEARCH ON THIS AND THERE ARE A TON OF HITS AND COMPLAINTS ON THIS. BMW NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR VEHICLES AND SEND OUT A RECALL. ITS SCARY KNOWING A LUXURY CAR DOES THIS NOT JUST WITH ME BUT WITH HUNDREDS OF OTHERW GOING THROUGH THIS AND THERE IS NO ANSWER.P
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820551January 15, 2016
ENGINE, POWER TRAIN
WHILE DRIVING THIS AFTERNOON I STARTED TO ACCELERATE FROM A STOP LIGHT AND THE CAR JUST STUTTERED OUT OF NO WHERE AND HAD TROUBLE ACCELERATING. A WARNING POPPED UP THAT SAID DRIVETRAIN MALFUNCTION. I TOOK IT TO THE CLOSEST REPAIR SHOP AND THEY RAN DIAGNOSTICS ON IT AND CANNOT FIGURE OUT WHAT IS WRONG. THE CAR IS STILL NOT OUTPUTTING ENOUGH POWER AND THE WARNING IS STILL UP. I HAVE DONE RESEARCH ON THIS AND THERE ARE A TON OF HITS ON THIS. BMW NEEDS TO FIGURE OUT WHAT IS WRONG WITH THEIR VEHICLES AND SEND OUT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721700May 27, 2015
POWER TRAIN, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
SUDDEN COMPLETE LOSS OF POWER WHILE UNDERWAY ON INTERSTATE 476 NORTH OF PHILADELPHIA. CAR STOPPED IN THE MIDDLE OF 4 LANES OF HIGH SPEED TRAFFIC AT 4:10 PM.IT WOULD NOT RESTART. THERE WAS NO WARNING OF AN ISSUE PRIOR. I AM SOLE OPERATOR OF CAR. CAR WAS IN DEALERS SHOP FOR 7 DAYS. NO OBVIOUS CAUSE FOUND, BUT BOSCH COILS REPLACED AS A PRECAUTION. 300 MILES LATER ON MAY 26, AT APPROX 5:20 PM THE CAR AGAIN W/O WARNING HAD SUDDEN COMPLETE LOSS OF POWER; WOULD NOT RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689571February 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661584December 2, 2014
ENGINE
CAME OUT OF THE PARKING LOT INTO A BUSY MAIN ROAD AND ENGINE SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD. THERE WAS NO INDICATION BEFORE ENGINE STOPPED. TRIED TO RESTART THE ENGINE (THE CAR HAS KEYLESS PUSH BUTTON START) BUT DID NOT START. WHEN TRIED TO RESTART, THE DASHBOARD MESSAGE SAID SOMETHING LIKE "ENGINE WILL NOT START". THERE WAS NO INDICATION BEFORE THE PROBLEM OCCURRED. I WAS ON THE BUSY HIGHWAY IN CHICAGO AREA AN HOUR BEFORE THE INCIDENT. THE CAR WAS SERVICED IN MARYLAND DEALERSHIP TWO DAYS BEFORE THE INCIDENT AND DROVE TO CHICAGO FROM MARYLAND AND THE INCIDENT HAPPENED IN CHICAGO. THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP IN CHICAGO AND AFTER TWO DAYS THEY SAID THE FUEL PUMP BROKE/BURNED OUT AND HAVE TO BE REPLACED AND WILL TAKE 3-4 DAYS TO FIX IT. NOTE THAT THE CAR IS LESS THAN TWO YEARS OLD, UNDER FULL WARRANTY AND AT AROUND 30800 MILES. ALSO NOTE THAT THE SCHEDULED 30,000 MILE SERVICE WAS DONE THE DAY BEFORE THE INCIDENT HAPPENED AND THE CAR WAS INSPECTED AND CLEARED FOR ANY ISSUES/PROBLEMS. AN INCIDENT LIKE THIS CAN BE DANGEROUS IF THE VEHICLE STOPS LIKE THAT ON A HIGHWAY OR A BUSY ROAD WITH NO APPARENT SIGNS. AFTER THIS INCIDENT I LOST CONFIDENCE IN THE VEHICLE AND ALSO DO NOT WANT SOMETHING LIKE THIS HAPPEN TO ANYBODY ELSE. I WOULD LIKE THE COMPANY/MANUFACTURER TO TAKE SERIOUS NOTE OF THIS INCIDENT SO THAT IT DOES NOT HAPPEN TO ANYBODY ELSE. I WAS ALSO STRANDED IN CHICAGO FOR 3-4 DAYS WITH FAMILY AND THREE SMALL KIDS. AS THE PART WAS BACK-ORDERED THE DEALER IN CHICAGO WAS NOT SURE WHEN IT WILL BE READY AND I AND MY WIFE HAD TO GET BACK TO MARYLAND FOR WORK AND SCHOOL FOR KIDS. SO I RENTED A CAR AND DROVE BACK TO MARYLAND. THE CAR IS NOW IN CHICAGO AND HAVE TO FIGURE OUT A WAY TO GET IT BACK TO MARYLAND. BMW IS SAYING THAT THEY CAN ONLY HAUL IT FOR 250 MILES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10655239November 15, 2014
POWER TRAIN, ENGINE
DRIVING MY 2012 BMW 328I ON THE INTERSTATE I-10 IN ARIZONA MM163 AT APPROX. 80MPH AND I GET AN ERROR CODE "DRIVE TRAIN MALFUNCTION, DRIVE MODERATELY" AFTER THIS MESSAGE I WAS NOT ABLE TO ACCELERATE AS THE POWER TRAIN WAS NONEXISTENT. HAD TO COAST THROUGH HEAVY TRAFFIC IN A CONSTRUCTION ZONE TO GET MY FAMILY TO A SAFE AREA. I JUST BOUGHT THE VEHICLE FROM THE DEALERSHIP 4 MONTHS PRIOR AS IT WAS CPO'ED AND I HAVE THE EXTENDED WARRANTY. VEHICLE MILEAGE AT TIME OF INCIDENT WAS 49990 (STILL UNDER FULL BMW WARRANTY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625794August 16, 2014
ENGINE
IN MARCH, 2013 SERVICE ENGINE SOON LIGHT WOULD GO ON AND OFF AND ENGINE IDLE WOULD SUDDENLY SURGE. MADE SERVICE APPOINTMENT WITH DEALER WHERE I PURCHASED THE CAR AND SERVICE DEPARTMENT DIAGNOSED THE ISSUE AS A FAULTY SECONDARY AIR VALVE, FC 2A00, DC D1170-000 07-001, AND SECONDARY AIR VALVE WAS REPLACED. PARTS REPLACED: 11-72-7-506-214 AND 11-72-7-557-909. CAR WAS PURCHASED ON 10/8/2012 AND HAD 5,333 MILES WHEN IT REQUIRED REPAIR. AFTER THE REPAIR WAS DONE, THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ON, BUT THE CAR CONTINUED TO EXPERIENCE ENGINE IDLE SURGES, BUT THEY WERE NOT AS ABRUPT AND SIGNIFICANT AS BEFORE THE REPAIR AND A LOT LESS FREQUENT. HOWEVER, IN JULY, 2014 THE CAR STARTED TO EXPERIENCE ISSUES RELATING TO THE ENGINE OVERHEATING, AND THE ENGINE BEGAN TO HAVE FREQUENT AND SUDDEN SURGES BOTH WHILE AT IDLE AND WHILE DRIVING. IN ADDITION, THE CAR'S A/C WAS NO LONGER PROVIDING COLD AIR, AND THE CAR'S PERFORMANCE WAS ERRATIC. WHEN MAX COOL WAS ENGAGED, THE CAR'S ENGINE WOULD SURGE LOUDLY UNTIL THE A/C WAS TURNED OFF. THE CAR BECAME INCREASINGLY DIFFICULT TO STEER AND DRIVE. DURING THE TIME THE CAR WAS EXPERIENCING THESE ISSUES, NO WARNING LIGHT WAS ILLUMINATED AND THE ON BOARD SYSTEM CHECK INDICATED THAT THERE WERE NO ISSUES WITH THE CAR. AT THIS POINT THE CAR HAD BEEN DRIVEN14,000 MILES (APPROX). SERVICE APPOINTMENT WAS SCHEDULED AND ACCORDING TO SERVICE DEPARTMENT, THE A/C SYSTEM WAS LEAKING AND THERE WAS VERY LITTLE REFRIGERANT LEFT, AND THE A/C COMPRESSOR WAS REPLACED. HOWEVER, THE SERVICE DEPARTMENT STATED NO OTHER ISSUES WERE FOUND WITH THE CAR AND WHEN THE SERVICE TECH TEST DROVE THE CAR IT PERFORMED WITHOUT ANY ISSUES AND THEY DID NOT OBSERVE ANY SUDDEN SURGES WITH THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605482June 24, 2014
VEHICLE SPEED CONTROL
ENGAGED CRUISE CONTROL ON INTERSTATE AND THE VEHICLE IMMEDIATELY AND AGGRESSIVELY ACCELERATED. AS THE VEHICLE SPEED INDICATOR APPROACHED THE CRUISE CONTROL PIPPER, THE PIPPER BEGAN TO INCREASE, STAYING ABOUT 5MPH AHEAD OF THE SPEEDOMETER NEEDLE. AT APPROXIMATELY 95MPH I DISENGAGED THE SYSTEM USING THE CONTROL IN THE STEERING WHEEL. INFORMATION CENTER DISPLAYED A "CRUISE CONTROL MALFUNCTION" ERROR. ENGAGING THE BRAKE DISENGAGED THE CRUISE CONTROL, BUT ONCE I RELEASE THE BRAKE PEDAL THE CRUISE BEGAN AGGRESSIVELY ACCELERATING AGAIN. TRIED IT ONCE MORE OFF THE INTERSTATE AT APPROXIMATELY 30MPH AND VEHICLE DISPLAYED SAME SYMPTOM. VEHICLE SPEED ALWAYS APPEARS TO CHASE THE CRUISE SETTING WHICH INCREASES STEADILY IN RELATION TO VEHICLE SPEED. PLAN TO CONTACT DEALER TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593749May 23, 2014
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
UNABLE TO ACCELERATE SAFELY, ENGINE GIVES OUT INTERMITTENTLY AT VARYING SPEEDS. CALLED EVERY DEALERSHIP AROUND ALPHARETTA, GA; GWINNETTE BMW TOLD ME THEY WOULDN'T WORK ON IT OR HELP ME AND THEN HUNG UP-ALL ON A RECORDED LINE. STILL WAITING FOR A MANAGER TO CALL ME. CALLED ANOTHER DEALER AND THEY SAID TO WAIT A FEW HOURS AND TRY AGAIN MEANWHILE I CAN ONLY HOPE MY CAR DOESN'T SHUT OFF ON MY DURING RUSH HOUR OR ON MY WAY TO WORK. THIS HAS BEEN ON ONGOING ISSUE WITH THE F30 BMW 3 SERIES AS MANY CUSTOMERS INDICATED THIS ISSUE FOR AT LEAST TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i