BMW 328i Complaints (2012)

130 consumer complaints on file.

#11222111June 24, 2019
AIR BAGS, SEAT BELTS, SEATS
VEHICLE AT APPROXIMATELY 36,000 MILES STARTED EXHIBITING AN INTERMITTENT WARNING FOR PASSENGER RESTRAINT SYSTEM MALFUNCTION. BMW OF ONTARIO, CA DIAGNOSED THE ISSUE AS A FAULTY SEAT OCCUPANCY SENSOR, BUT DECLINED WARRANTY COVERAGE DUE TO VEHICLE AGE AND EXCLUSION FROM 3RD PARTY WARRANTY. THIS APPEARS TO BE A FAIRLY WIDESPREAD ISSUE BASED ON: 1) MANY OF THE ONLINE OWNER FORUMS COVER THIS PROBLEM. 2) THE PROBLEM IS WIDESPREAD ENOUGH TO SUPPORT SEVERAL MANUFACTURERS MAKING AND SELLING BYPASS\EMULATOR DEVICES TO CIRCUMVENT THE FAILED SENSOR. A CRITICAL SAFETY DEVICE FOR CONTROLLING AIRBAG DEPLOYMENT SHOULD NOT BE FAILING SO EARLY OR FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221976June 23, 2019
ENGINE, POWER TRAIN
WAS DRIVING ON THE HIGHWAY WHEN THE COMPUTER ADVISED TO PULL OVER IN A SAFE PLACE. I DID AND ENDED TOWING THE CAR TO THE DEALER FOR A DIAGNOSTIC. WAS TOLD THAT THE ENGINE HAD TO BE REPLACED BECAUSE THE HOUSING AROUND THE TIMING CHAIN BROKE FREE OBSTRUCTING THE OIL FLOW. THE COMPRESSION WAS GOOD BUT THEY RECOMMENDED THAT I REPLACED THE ENGINE AT A 23344.20 PLUS TAXES. NEEDLESS TO SAY I TOWED THE CAR HOME WITHOUT REPAIR. THIS IS A MANUFACTURED DEFECT BECAUSE REGULAR MAINTENANCE COULD NOT PREVENT THIS ENGINE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219201June 11, 2019
ENGINE, POWER TRAIN
DRIVING AT NORMAL HIGHWAY SPEEDS APPROX. 55 MPH, WHEN LOW OIL PRESSURE WARNING CAME ON AND DRIVE-TRAIN MALFUNCTION LIGHTS FLASHED ON SCREEN. CAR STALLED OUT AND WAS ALMOST UNABLE TO GET TO SIDE OF ROAD. CAR WAS TOWED TO BMW DEALER, CAUSE OF ENGINE FAILURE WAS DUE TO THE TIMING CHAIN AND GUIDE. WILL REQUIRE NEW ENGINE (OUT OF WARRANTY - BMW WILL NOT PROVIDE ASSISTANCE). AFTER ADDITIONAL RESEARCH IT HAS LED TO MY CONCLUSION THAT THIS IS A COMMON PROBLEM AND A CLASS ACTION LAW SUITE HAS BEEN SUBMITTED IN REGARDS TO EARLY MODEL N20 MOTORS. PREMATURE ENGINE FAILURE DUE TO TIMING CHAIN DEFECT. CAR WAS WELL MAINTAINED WITH REGULARLY SERVICED OIL CHANGES, ETC. I HAVE ALL PARTS RECEIPTS FOR ALL SERVICE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206081May 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE RANDOMLY STALLED AND LOST POWER. DRIVETRAIN MALFUNCTION TROUBLE LIGHTS LIT UP THE DASH. I WAS BARELY ABLE TO GET OUT OF TRAFFIC BEFORE COASTING TO A STOP. I HAD THE VEHICLE TOWED TO BMW SOUTH AUSTIN AND IT WAS DIAGNOSED WITH A FAULTY FUEL TRANSFER PUMP, AND A FAULTY FUEL TANK. ESSENTIALLY I HAD RUN OUT OF FUEL WITH 1/4 TANK SHOWING ON THE GAUGES. BMW DENIED MY REQUEST TO REPAIR THE VEHICLE UNDER WARRANTY, EVEN THOUGH THERE IS AN EXTENDED WARRANTY ON THE "IN TANK FUEL PUMP". I GUESS PEOPLE NEED TO DIE IN TRAFFIC WHEN THEY RUN OUT OF FUEL UNSUSPECTINGLY FOR BMW TO CARE OR ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204311April 29, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
PASSENGER SEAT OCCUPANCY SENSOR FAILURE RENDERS PASSENGER SEAT AIRBAG SYSTEMS INACTIVE WHEN PASSENGER SEAT IS OCCUPIED. VEHICLE IS 2012 MODEL YEAR WITH APPROXIMATELY 80,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195700April 11, 2019
AIR BAGS, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
DRIVE TRAIN MALFUNCTION, REAR RIGHT BREAK LIGHT WARNING LIGHT IS ON WILL NOT GO OFF, HAD THE BULB CHANGED AND STILL NOT WORKING. DRIVE TRAIN GO ON WHEN TRYING TO GO INTO SPEED ON ALL FUNCTIONS SUCH AS ECO MODE, NORMAL MODE AND SPORT MODE. INDICATOR LIGHT GOES BACK TO NORMAL AFTER CAR IS COMPLETELY OFF AND UPON START UP LIGHT GOES OFF. RIGHT FRONT TIRE WHEN BEING DRIVEN SOUNDS LIKE A FLAT BUT WHEN CHECKED ON THE EXTERIOR, SEEM TO BE NO DAMAGE TO THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172382January 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WAS DRIVING ON HIGHWAY WHEN SUDDENLY CAR STOPPED AND WAS NOT ABLE TO PUT ON NEUTRAL I ALMOST GOT REAR ENDED BY SEVERAL CARS HAD TO BE TOWED CAR STILL DOESNT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163894December 28, 2018
AIR BAGS, SEAT BELTS, SEATS
EVERY SO OFTEN I GET AN ERROR MESSAGE THAT SAYS 'PASSENGER RESTRAINT SYSTEM MALFUNCTION'. I KNOW THIS IS A COMMON ERROR MESSAGE FOR BMW VEHICLES & THEIR OWNERS. I HAVE TAKEN IT TO THE DEALERSHIP AND BEEN TOLD THAT IT COULD BE REPAIRED AT MY EXPENSES...WHY?! WHEN SO MANY VEHICLES HAVE THE SAME ISSUE AND IT'S NOT USER ERROR...TIME FOR A RECALL! COME ON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121807August 23, 2018
UNKNOWN OR OTHER
INTERIOR DOORS HANDLE, MELTS WHEN ITS 80 DEGREES INSIDE THE CAR, IT LEAVES A STICKY FILM ON THE HAND. IT DOESN'T MATTER IF ITS STATIONARY, IN MOTION OR NOT. AS LONG AS ITS HOT INSIDE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111806July 17, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WAS PARKED I STARTED IT RAN BACK IN HOUSE TO GET PHONE GOT IN CAR SMELT PLASTIC BUT IT WASN'T COMING FROM VENT GOT OUT CAR TO SMELL AROUND CAR AND WHEN I GOT TO TRUNK THE SMELL WAS LOUDER OPENED TRUNK AND A SMALL FIRE CAME UP LIKE A BARBECUE FIRE ON THE PASSENGER SIDE A MAN RODE BY IN A TRUCK AND HELP PUT IT OUT THE WASN'T DROVE SINCE 12:00 P.M THE DAY BEFORE I RAN IN MY FRONT DOOR GRABBED PHONE AND THAT FAST BUT THE GUY SAID IT LOOKS LIKE THE WIRES WERE BURNING PREVIOUSLY BECAUSE I HAD A BURN STAIN ON MY EXTERIOR WHITE PAINT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11091725May 4, 2018
STEERING
I LEFT MY CAR IN MY DRIVEWAY FOR NEARLY 2 MONTHS WITHOUT DRIVING IT OVER THE WINTER MONTHS IN NEW ENGLAND. UPON STARTING THE CAR ON NICER WEATHER, MY STEERING WHEEL WOULD NOT MOVE. I CAN DRIVE THE CAR IN A STRAIGHT DIRECTION BUT THE STEERING WHEEL JUST WOULDN'T BUDGE. HAD A BMW DEALERSHIP DIAGNOSE THE ISSUE AND FINGERS WERE POINTED AT HITTING A POTHOLE THAT CAUSED IMPACT AND THEREFORE DAMAGED 4 BOLTS HOLDING THE STEERING RACK TO THE MOTOR. HOWEVER, THEY COULD NOT FIGURE OUT HOW I WAS DRIVING IT PERFECTLY FINE BEFORE STORING IT FOR WINTER, AND HOW 3 BOLTS WAS ALREADY MISSING AND THE LAST BOLT WAS CORRODING AND EVENTUALLY FELL OFF. NICE, NOT A MECHANICAL ISSUE SO NOT BMW'S RESPONSIBILITY. THIS MEANS I WAS DRIVING THE CAR WITH 1 BOLT HOLDING THE STEERING RACK TO THE MOTOR FOR AN UNKNOWN PERIOD OF TIME. THE CAR GAVE NO WARNINGS WHATSOEVER AND I AM LUCKY THAT THE LAST AND FINAL BOLT HELD TOGETHER UNTIL THE CAR WAS NOT BEING DRIVEN. IF THE LAST BOLT GAVE UP WHEN THE VEHICLE WAS MOVING, THEN I MAY NOT HAVE BEEN SO LUCKY. WHY WOULD AN IMPACT THAT STRONG, AS DESCRIBED BY THE BMW TECHNICIAN, NOT FULLY RIP APART THE BOLTS? WHY WAS I ABLE TO DRIVE NORMALLY FOR WEEKS WITHOUT ISSUES? HOW DID IT NOT CAUSE ANY OTHER ISSUES AROUND THE WHEEL OR SUSPENSION AND ONLY 4 SECLUDED BOLTS WERE AFFECTED? WHAT WOULD HAVE HAPPENED IF ALL THE BOLTS GAVE UP WHILE THE CAR WAS BEING DRIVEN? HOW DOES A BMW CANNOT WITHSTAND NORMAL IMPACT WITH ITS FINE GERMAN ENGINEERING? FORD HAD RECENTLY RECALLED ALMOST 1 MILLION VEHICLES BECAUSE THEIR BOLTS WERE FAULTY AND WOULD CORRODE UNDER WATER/SNOW WITH SALT. TESLA DID THE SAME RECALL EARLIER THIS YEAR. PLEASE NOTE TESLA USES THE SAME MANUFACTURER FOR THESE ALUMINUM BOLTS WHICH ARE SUSCEPTIBLE TO CORROSION AS BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073076February 15, 2018
ENGINE
FAULTY TIMING CHAIN GUIDE BROKE ON THE INTERSTATE AT 70MPH CAUSING SUDDEN LOSS OF SPEED, COMPLETELY RUINING THE ENGINE. WIFE WAS LUCKILY ABLE TO SAFELY MERGE OUT OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063451January 18, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT STATED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE THAT PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED BY A DEALER. THE MANUFACTURER WAS AWARE OF THE FAILURE AND ISSUED A RECALL FOR OTHER YEAR AND MODELS, BUT EXCLUDED THIS MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063452January 18, 2018
FUEL/PROPULSION SYSTEM
THE 3 SERIES BMW'S WERE NOT INCLUDED IN THE RECALL 16V-746 FOR FUEL LEAK EVEN THOUGH THE 5 AND 7 SERIES HAVE THE SAME FUEL PUMP. MY CAR IS LEAKING GAS WHICH IS EXTREMELY DANGEROUS TO MY FAMILY AND OTHERS. I HAVE READ COUNTLESS ACCOUNTS ONLINE OF THE SAME ISSUE WITH OTHER OWNERS OF THE 3 SERIES. A PROBLEM OF THIS MAGNITUDE SHOULD HAVE BEEN INCLUDED IN THE ORIGINAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052614December 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STEPHENS CREEK BMW, 4343 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, 800-298-1501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025322September 25, 2017
AIR BAGS, UNKNOWN OR OTHER, EXTERIOR LIGHTING
N/A
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024251September 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS ADVISED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021079September 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF GAINSVILLE (LOCATED AT 2853 N MAIN ST, GAINSVILLE, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021140September 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
RECENTLY MY GIRLFRIEND AND I HAD PURCHASED AND FINANCED A 2012 BMW 328I. THE MILEAGE WHEN WE BOUGHT THE CAR WAS AT 48,000. WITHEN THE FIRST 2 WEEKS OF HAVING THE CAR I HAD TO BRING IT BACK DUE TO THE PARKING LAMP BEING OUT. I DIDN'T GET NO WARNING FROM THE CAR THAT THE LIGHT WAS OUT EITHER. I BROUGHT IT IN THEY CORRECTED THE PROBLEM FOR THE TIME BEING AND I WENT ON MY WAY. THE SAME EXACT PARKING LAMP WENT OUT ANOTHER FEW WEEKS LATER. WE HAVE ONLY HAD THE CAR 3 MONTHS AND IT IS HAVING PROBLEMS WITH THE ENGINE AND SAYING THAT I HAVE DRIVEN A LOT MORE MILES THAN I ACTUALLY HAVE. THE ODOMETER IS NOW READING 60,000 MILES. BASICALLY SAYING I HAD DRIVEN OVER 13,000 MILES IN CLOSE TO 3 MONTHS TIME. THERE IS NO WAY I COULD OF DRIVEN 13,000 MILES IN THAT SHORT OF TIME WHEN I ONLY USE THE CAR TO GO TO WORK WHICH IS 20 MILES AWAY. THE CAR BROKE DOWN ON ME AND THE ODOMETER IS DEFINENTLY FAULTY. I KNOW ELECTRICAL PROBLEMS WHEN I SEE THEM. THE CAR IS UNSAFE TO DRIVE PRIOR TO BREAKING DOWN. ENGINE SHAKED VIOLENTLY AND MADE HISSING SOUNDS AFTER RELEASING THE GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020961August 31, 2017
FUEL/PROPULSION SYSTEM
"TAKAYA RECALL" I WAS DRIVING MY CAR (IN MOTION) ON THE HIGHWAY (BMW 328I 2012) WHEN SUDDENLY A MESSAGE APPEARED ON THE DISPLAY SCREEN STATING "FUEL SUPPLY MALFUNCTION" AFTER READING THE MESSAGE THE CAR SUDDENLY STALLED IN THE MIDDLE OF THE ROAD. I TURNED MY HAZARDS ON AND ATTEMPTED TO START THE CAR, BUT IT WOULD TURN OVER. AFTER WAITING 10 MINUTES WITH MY CAR COMPLETELY TURN OFF, IT FINALLY STARTED. THE SAME THING HAPPENED TO ME SEVERAL TIMES AND MOST RECENTLY TODAY 08/31/2017 ON THE STREETS. IT WAS REALLY SCARY ORDEAL BECAUSE THE OTHER DRIVERS HAD TO SUDDENLY BRAKE! MY CAR IS ONLY 5 YEARS OLD AND WELL MAINTAINED, SO THIS PROBLEM SHOULDN'T BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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