BMW 328i Complaints (2010)

155 consumer complaints on file.

#11288220December 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WAS SLOWING TO A STOP IN RUSH HOUR TRAFFIC, WENT TO BRAKE AND THE ENGINE REVVED UP TO 300 RPMS AND LURCHED FORWARD, ALMOST HITTING THE CAR IN FRONT OF ME. TRAFFIC WAS CRAWLING SO I WAS ONLY GOING ABOUT 20 MPH BEFORE I WAS ABOUT TO MAKE A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277123October 30, 2019
AIR BAGS, SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING, WHICH MAY AFFECT THE AIRBAG. IT DOES NOT RECOGNIZE THAT THE PASSENGER HAS THEIR SEAT BELT ON. RED LIGHTS ARE FLASHING AND IT STATES THAT THE PASSENGER RESTRAINT SYSTEM IS MALFUNCTIONING. I FEEL THAT THE MANUFACTURER SHOULD PROVIDE REPAPIRS FOR A SAFETY SYSTEM AT NO CHARGE. NOT SURE IF IT IS A BAD SENSOR OR WHAT. THIS HAPPENS WHEN THE CAR IS TURNED ON AND A PASSENGER IS SEATED WITH THEIR SEAT BELT ON. DATE BELOW IS APPROXIMATE. I HAVE NOT TAKEN IT INTO A BMW DEALERSHIP YET BECAUSE OVER THE PHONE, THEY SAID IT MAY COST ABOUT $1,400 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270393October 23, 2019
ENGINE
OCCASIONAL RATTLE NOISE AT THE FRONT END OF THE RUNNING MOTION ENGINE FOLLOWED BY SURGE POWER AND ERROR CODE 2A87 AND 2A7A VANOS RELATED DTC. VEHICLE THEN BECOME ROUGH IDLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192749March 31, 2019
AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
SEAT SENSOR OCCUPANCY MAT MALFUNCTION: WHY IS BMW NOT VOLUNTARILY RECALLING OR EXTENDING THIS WIDESPREAD KNOWN ISSUE BMWS? THIS SEEMS TO BE A COMMON PROBLEM ACROSS MANY MODELS OF BMWS, FORUMS ARE FILLED WITH SO MANY COMPLAINTS. AFTER MARKET MANUFACTURERS HAVE CREATED MODULES TO BYPASS THIS SENSOR, WHICH APPARENTLY IS GOING TO CAUSE HAZARDOUS CONDITION FOR SOME OF THE OWNERS. THERE'S A CONSTANT DISPLAY ON THE DASHBOARD THAT SAYS, "PASS-RESTRAINT SYSTEM MALFUNCTION". APPARENTLY IT'S QUITE A COMMON ISSUE ACROSS MANY BMWS AND UNFORTUNATELY BMW HAS NOT ACKNOWLEDGED IT FOR ALL MODELS AND HAVE DONE THE RECALL FOR LIMITED MODEL BETWEEN 2006 AND 2007, 2008 WAS LATER ADDED BUT MY CAR WAS ACTUALLY MANUFACTURED IN 2009 SO I BELIEVE THIS RECALL NEEDS TO BE EXTENDED BEYOND 2008. ON THE FORUMS, I SAW AND READ OWNERS OF 2011 AND 2012 ALSO REPORTING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186349March 13, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
TAKATA INFLATORS. PASSENGER SEAT MAT/OCCUPANCY SENSOR CAUSING AIR BAG LIGHT TO TURN ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153714November 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN BMW OF TREASURE COAST IN FT. PIERCE (4429 SOUTH US 1 HIGHWAY, FORT PIERCE, FL 34982, (772) 410-5155) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141814October 22, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TAKEN TO FIELDS BMW SOUTH ORLANDO (LOCATED AT 9750 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 956-6300) AND IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL FOR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED THE DEALER AGAIN AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139200October 9, 2018
ELECTRICAL SYSTEM, ENGINE
IN NOVEMBER 2017, I RECEIVED 2 RECALL NOTICES FROM BWM (17V-683 AND 17V-676). AS OF LAST WEEK, THEY ARE STILL SAYING THAT NO REMEDY FOR THESE DEFECTS ARE AVAILABLE. AFTER ALMOST 1 COMPLETE YEAR, THAT IS ABSOLUTELY RIDICULOUS! THESE ARE SAFETY HAZARDS AND SHOULD HAVE BEEN SOLVED LONG AGO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132653October 1, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
OCCUPANCY MAT IN PASSENGER SEAT FAILED, WHICH RESULTS IN LACK OF AIRBAG FUNCTION. SAME PART NUMBER (52 10 7 244 128) IS PART OF VOLUNTARY RECALL (17V-428) FOR 2006-2007 MODEL YEAR VEHICLES. I CONTENT THE SAME ISSUE EXTENDS INTO LATER YEARS AND SHOULD RECEIVE THE SAME LEVEL OF SUPPORT FROM BMW. THIS IS A COMMON ISSUE AS EXEMPLIFIED BY THE BYPASS MODULE SELL RATE ON EBAY (2380 SOLD ON THIS ITEM ALONE): HTTPS://WWW.EBAY.COM/ITM/SEAT-MAT-BYPASS-EMULATOR-FOR-BMW-E90-E93E82E88E65E66X3Z4-OCCUPANCY-AIRBAG-SENSOR/160854844395 ISSUE ARISES WHENEVER PASSENGER IS IN THE VEHICLE - NOW UNPROTECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120436August 16, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL MOUNTAIN VIEW, CA 94040, (650) 200-0149), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115557August 3, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE'S BEEN A RECALL ON THE PARTS THAT CONTROL THE FLOW OR SPEED OF THE AC UNIT IN THE CAR, ALSO THE AIRFLOW. THERE'S SEVERAL OTHER RECALLS ON THIS CAR. A NOTICE WAS ORIGINALLY SENT OUT TO ME IN NOVEMBER OF 2017. IT'S NOW AUGUST OF 2018 AND ANOTHER NOTICE HAS NOT BEEN SENT OUT. I'VE REACHED OUT TO BMW ON THIS ISSUE WAS SIMPLY TOLD THAT IF SMOKE OR A FIRE STARTS IN MY CAR, TO PULL OVER AND DIAL 911. THE FACT I CAN'T USE MY AC IN ARIZONA IS OUT OF CONTROL, IT'S EXTREMELY HOT HERE. EARLIER IN THE YEAR IT WAS OKAY SINCE IT WAS COOLER BUT NOW TEMPS ARE REACHING OVER 110 DEGREES. I DID FIND THE PART BUT ALSO ASKED FOR A REIMBURSEMENT IF I WERE TO PURCHASE IT AND WAS TOLD I'D STILL HAVE TO WAIT FOR A SECOND LETTER. WHY SHOULD I NEED TO WAIT FOR A SECOND LETTER FOR SOMETHING THERE'S A RECALL ON? ESPECIALLY SOMETHING THAT CAN PUT MYSELF OR CHILD IN DAMAGE OR OTHER PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109905July 6, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO BMW OF MOUNTAIN VIEW (150 E EL CAMINO REAL, MOUNTAIN VIEW, CA 94040, 650-943-1000) WHO INDICATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT HAD NOT AUTHORIZED THE DEALER TO REPAIR THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOULD NOT HAVE BEEN EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 18V314000 (ELECTRICAL SYSTEM) AND 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER STATED THAT THERE WAS NO RECALL CAMPAIGN TO PROVIDE A REMEDY AND ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103005June 21, 2018
ELECTRICAL SYSTEM, ENGINE
THE RECALLS WERE POSTED IN OCT 2017.... WHAT IS TAKING THEM SO LONG TO GET PARTS AVAILABLE? ARE THEY WAITING FOR SOMEONE TO GET HURT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102549June 19, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT THE FRONT PASSENGER "AIR BAG OFF" WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101998June 15, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
RECALL CAMPAIGN NO 17V-683: PCV VALVE HEATER AND 17V-676: BLOWER MOTOR WIRING. THE NEW RECALL BMW CALL STALLING WHILE DRIVING. CAR SHUTS OFF. I TOOK MY BMW TO SOUTH MOTORS BMW WAS DUE TO THE 3 RECALLS CAUSE BY THE MANUFACTURES DEFECT. THE LAST RECALL WAS RISK OF ENGINE COMPLETELY STALLING(STOPPING) WHILE DRIVING WHICH HAPPEN TO ME WHILE DRIVING ON A CITY STREET WITH CHILDREN IN THE CAR. WE MET WITH A BMW SERVICE ADVISOR AND HE SAID THAT SOUTH MOTORS BMW SERVICE MORE THAN 100 BMW SINCE LAST YEAR AND THEY ARE ONLY FIXING THE BMW'S AS A COURTESY. HE THAN STATED HE HAD TO ORDER A COUPLE OF PARTS FOR THE RECALL, TO GIVE HIM A COUPLE OF DAYS. HE CALLED THE VERY NEXT DAY AND SAID THE PARTS WERE IN AND ADVISE THAT HE HAVE TO CHARGE A FEE BECAUSE HIS TECHNICIAN HAVE TO GET PAID. HE GAVE US A PRICE OF MORE THAN $3,000 AND SAID THIS IS NOTHING, WE CHARGE THE LAST CUSTOMER FOR HER BMW $12,000 WE ARE GIVING YOU A GOOD PRICE. IT GETS WORSE THEY KEPT MY BMW FOR ANOTHER 5 DAYS, SMASH THE FRONT OF MY BMW. THE MANAGER STATED HE IS NOT SURE WHO SMASH THE FRONT OF MY BMW, HE SAID ABOUT 7 WORKERS WERE DRIVING MY CAR WHILE IT WAS BEING SERVICE FOR THE RECALLS. I WAS IN TEARS, HE LOOKED AT ME AND SAID IT'S JUST A CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101935June 14, 2018
ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 BMW 328I. THE CONTACT STATED THAT WHEN THE DEFROSTER, HEAT, OR AIR CONDITIONER WERE ACTIVATED, THEY FAILED TO OPERATE AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBERS: 17V683000 (ENGINE AND ENGINE COOLING) AND 17V676000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED NOTIFICATIONS FOR THE RECALLS. THE DEALER (BMW OF ROCHESTER, 4250 HENRIETTA RD, ROCHESTER, NY 14623) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101466June 12, 2018
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
TL* THE CONTACT OWNS A 2010 BMW 328I. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE EXPERIENCED HESITATION. THE CONTACT ALSO STATED THAT WHEN THE AIR CONDITIONER WAS ACTIVATED, THE VEHICLE EXPERIENCED LACK OF ACCELERATION AND VIOLENT VIBRATION. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093398May 11, 2018
SEAT BELTS
DRIVERS SEAT BELT BUTTON WILL NOT RESET. SEAT BELT WILL NOT ENGAGE AS RELEASE BUTTON REMAINS MASHED IN AND WILL NOT LOCK. CAR DINGS THAT DRIVER IS DRIVING WITHOUT A SEAT BELT TO ALERT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088657April 17, 2018
ELECTRICAL SYSTEM
I HAVE BEEN NOTIFIED BY BMW OF BLOWER MOTOR WIRING RECALL IN OCT. 2017, AND HAVE YET TO HEAR FROM BMW ABOUT ANY FURTHER PROCESS IN ADDRESSING THEIR PROBLEM. ARE THEY REALLY REQUIRED TO DO ANYTHING ABOUT FIXING THEIR PROBLEM, OTHER THAN SENDING OUT A NOTICE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084839April 12, 2018
ELECTRICAL SYSTEM, ENGINE
THIS VEHICLE WAS SUBJECT TO TWO RECALLS PERTAINING TO THE BLOWER MOTOR WIRING AND PCV VALVE HEATER. THE VEHICLE STARTED TO SMOKE AND WAS TAKEN TO THE DEALER ON JANUARY 8, 2018. THE ACTUAL NOTICE OF RECALL WAS SENT OUT TO OWNERS, PRIOR TO THAT. IT IS NOW APRIL 12, 2018 AND I HAVE HEARD NOTHING REGARDING THE REPAIRS TO THIS PROBLEMS. THE DEALER TO WHICH I TOOK THE VEHICLE SAID, ONLY "WE HAVE NO IDEA - IT COULD BE MONTHS". THIS IS UNACCEPTABLE, AND I AM WONDERING WHAT MY REMEDIES MIGHT BE. I NOW HAVE AN INOPERABLE VEHICLE, UTILIZING A PARKING SPACE THAT I PAY FOR AND, ALTHOUGH BMW IS PAYING FOR A RENTAL CAR, IT IS NOT A BMW. THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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