BMW 328i Complaints (2011)

580 consumer complaints on file.

#11595393June 19, 2024
ENGINE
The engine started stalling and rough riding. Now it will not start. The issue is with one of the recalls that there is no remedy for. I have a car that I cannot drive and that I am still paying for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595280June 19, 2024
ENGINE
I received recall notice 23V-707 in December 2023. In January of 2024, less than a month after receiving the notice for recall 23V-707, the SES light came on. The recall letter states that if this happens do not continue to drive your vehicle. You should immediately bring the vehicle in for recall repairs. I contacted my local BMW dealership and was told to bring the vehicle in, but there was nothing they can do at that time and there is nothing they can do at this time. I have contacted BMW's consumer relations department and have been given the same information. There has been no subsequent information or update by BMW. It is now June 2024; I feel this recall has not been handled in a timely matter. Had I brought my vehicle into my local BMW dealer 6 months ago, where would they have stored it, they do not have the space to keep my vehicle protected from the elements and they could not or would not answer that question. My vehicle that is not to be driven per the recall 23V-707 letter sits safely in my garage. The appearance is that BMW has no sense of urgency to make repairs to these older vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595343June 19, 2024
ENGINE
My car falls under Safety Recall 23V-707 VANOS. This RECALL came out around October 2023...today we are in June 2024 and BMW has not taken care of this problem yet. Eight months have passed and they still say "no remedy available". Are they taking responsibility if someone has a catastrophic accident while driving these recalled vehicles? Will they pay hospital/funeral expenses if someone gets hurt or die? I am scared of driving my car and had to find alternate transportation thanks to BMW and their ineptitude to take care of this problem in a timely manner.... BTW...they are not covering the expense of the alternate transportation costs.... When will the NHTSA take action to get this fixed? Eight months of waiting are too much already. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594136June 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The local dealer was contacted and informed the contact that the repair would be an out-of-pocket expense. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593416June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593542June 10, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592188June 3, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 MPH, the check engine warning light and other unknown warning lights illuminated. The contact stated that the vehicle stalled. The contact stated that failure had occurred several times however, the vehicle was not taken to a dealer; however, the local dealer was called. The vehicle was not diagnosed or repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592241June 3, 2024
UNKNOWN OR OTHER
My VANOS bolts became loose and are missing. This caused my car to no longer turn on. The service engine soon light turned on right before this happened. It has been months since I have heard anything and it does not seem like BMW is doing anything to fix this problem. The remedy should be to replace the VANOS bolts free of charge, but nothing has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592035June 2, 2024
FUEL/PROPULSION SYSTEM
Water pump and Thermostat failure at 60,000 miles even after a replacement.car continues to overheat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591708May 31, 2024
ENGINE
Engine running rough. Stalls on occasion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591472May 30, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591155May 28, 2024
ENGINE
This recall (23V-707) was announced 6 months ago and yet the status is “remedy not available” so I’m submitting a complaint that this recall is not being handled in a timely manner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591015May 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590511May 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle was vibrating and running roughly. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined that the engine needed to be replaced because the VANOS bolts had failed. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 127,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590148May 22, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure occurred several times. The contact later received the recall notification. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,387. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589880May 21, 2024
ENGINE, STEERING
BMW issued a recall 10/23/2023 for VANOS Assembly (Engine) Bolts and I have been trying to get my vehicle repaired since January 2, 2024 when my care started having a rough running engine with the Check Engine lamp illuminated and the car was barely maintaining speed on the interstate. I was fearful of having a wreck or being run over by the other cars since my car was not responding to giving it gas to accelerate on the road. I have contacted BMW on 1/2/2024, 4/15/2024, and gain today 5/21/2024 and they are telling me the remedy is still not available. I had Groves Automotive, a certified BMW repair shop, who are my automotive repair shop call for the repair too. My car was just serviced at Groves in the last 3 weeks and passed inspection. The Check Engine warning lamp came on again this morning while driving to work and again the vehicle was not able to accelerate and was running very rough. I am fearful of my safety and the safety of others when I have to drive back and forth to work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589924May 21, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 5 MPH, the vehicle stalled. The vehicle was towed to the residence. The contact stated that upon inspecting the engine compartment, he noticed some of the engine bolts were missing while the remaining bolts had sheared off. An unknown local dealer was contacted. The vehicle was not diagnosed and repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589183May 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589063May 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that on several occasions while driving at various speeds, there were abnormal sounds coming from the engine compartment. Additionally, the contact stated that the engine ran rough and lost power. The vehicle was towed to an independent mechanic where it was diagnosed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588813May 15, 2024
ENGINE
The engine has been making some rattle noises like the sound of loose bolts for months now. I have contacted various BMW dealerships in orange county and san diego, and all of them say the same thing: A remedy is not available yet so we cannot help you. Finally today, my "Service Engine Soon" light went on. I did some research and failure of the VANOS bolts can lead to the car stalling at speed, risking a crash! This recall has been open for half a year now, and it seems the remedy is simply to replace those aluminum bolts! PLEASE help me get this through so that I don't end up in an accident or on the side of the road. This is for Recall Campaign No. 23V-707. The recall even states "if there is unusual engine noise, which may include illumination of the check engine or service engine soon warning lamp, do not continue to drive your vehicle and immediately contact the nearest authorized BMW center to arrange for pickup and transportation of your vehicle to the BMW center."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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