BMW 328i Complaints (2012)

130 consumer complaints on file.

#11483291September 7, 2022
ENGINE
The contact owns a 2012 BMW 328I. The contact stated while driving 40 MPH, the vehicle stalled. The contact stated that the "Contact BMW" and "Stop Driving" messages were displayed. The contact stated that the power brakes and power steering became inoperable whenever the vehicle stalled. The contact stated that the vehicle stalled at various speeds and became more frequent. The contact pulled off the roadway and was able to restart the vehicle after several attempts. The contact stated that the vehicle started and shifted to Limp Mode. The contact disconnected the battery to reset the function on the vehicle. The contact stated that after one failure, the vehicle failed to start and was towed to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472896July 8, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the issue and confirmed that parts were not yet available. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 146,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465158May 18, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V1190000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464808May 16, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460949April 15, 2022
ENGINE
I hear a whining noise coming from the engine and sounds like the timing chain is getting ready to snap. this is a common problem in this type of engine, resulting in a damaged engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455741March 8, 2022
EXTERIOR LIGHTING:HEADLIGHTS:BULBS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2012 BMW 328i. The contact stated while driving approximately 15 MPH and making a right turn into a parking lot, the turn signals, interior lights, and instrument panel lights became inoperable. Additionally, the side-view mirrors no longer operated as needed. The contact stated no warning light was illuminated. The contact drove the vehicle to the dealer where the vehicle was diagnosed and found that the footwell module needed to be replaced. The contact was informed that the vehicle was no longer under warranty and also not covered under a recall. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447428January 13, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Car stop completely on main st / took car to dealer and they said it’s the fuel pump ( defective ) / cost to replace about 2000. Lucky no lots of cars behind us at the time ( 2012 / 328 i BMW )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442275December 1, 2021
ENGINE
On 23 Nov at approx 8:30 pm I was on I35N heading home in my 2012 BMW 328i. Out of nowhere I get a low oil pressure light, followed immediately by the Drivetrain malfunction light. I pulled over to the side of the road immediately for safety. I stopped the engine and sat for a couple of minutes to see if the error may have cleared, which it did not. I attempted to restart the engine and it would not start again. I had the vehicle towed to BMW. Upon speaking to BMW today, I was told that the cause of failure was a timing chain malfunction/break which renders the engine inoperative. The cost of a replacement is approx 15k-17k I was told. At no time did I get any indication or warning that something was wrong with the car. The car had been running fine until this incident, now I'm without a car and have to make a tough decision because of it. I've owned this car since it was brand new and never had an issue with it until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436076October 8, 2021
ENGINE
The contact owns a 2013 BMW 328I. The contact stated that while his daughter was driving approximately 35 MPH, the vehicle stalled with the check oil warning light illuminated. The low oil pressure and drive train message were displayed. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433454September 18, 2021
POWER TRAIN
While driving car at speeds <30 mph, on hitting a minor bump on the road, car engine suddenly stopped with a "Drivetrain malfunction" error. The car lost all power within a few seconds, including power steering. The instrument cluster was off except for error message. Transmission shifted to Neutral automatically which I believe is by design. On somehow maneuvering in traffic and coasting to a stop, and waiting a minute and pressing the ignition start button, car powered on immediately and was driveable. The same incident repeated within 30 miles of driving. A local authorized service center found no existing problems although there are several error messages logged by the on board computer. The safety is severely compromised and the car can be easily rear-ended since hazard light signals also failed. The vehicle has otherwise been regularly maintained at authorized service centers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433142September 15, 2021
ENGINE
N20 Timing Chain failure/broke. My daughter's safety was put at risk because the chain broke while she was driving on a 2 lane back road, causing the vehicle to go into limp mode. The car stopped suddenly, in the middle of the road. The problem has been confirmed at the BMW service center. We have since found out that this is a known problem that BMW North America is aware of, and several class action lawsuits have been filed. The "transmission malfunction warning" appeared on the dashboard within seconds before the timing chain failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430568August 25, 2021
ENGINE
The car is burning oil badly and making an annoying squeaking noise due to a valve cover gasket failure. I took the car to the BMW dealership for diagnosis and I’ve been told it’s a common problem with ALL BMW once they reach 50k miles and up. The mechanic said it’s because the part is made with a cheap plastic and it’s get worn easily by the heat . It’s cost up to 2000 dollars to fix, BMW should have a recall to resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395466February 9, 2021
SEAT BELTS, SEATS, UNKNOWN OR OTHER
THE SEAT IS ALWAYS MAKING A NOISE THAT I HAVE TO PUT THE SEAT BELT FOR THE PASSENGER SIDE EVEN THOUGH THERE IS NO ONE BESIDE ME AND SINCE 2014 I HAVE A PROBLEM WITH THE TIME CHAIN I WAS WAITING FOR A RECALL THAT BMW NORTH AMERICA AND NO ONE CALLED ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394807February 5, 2021
AIR BAGS
THE CAR IS GIVING ME A CODE STATING THAT THERE IS A PASSENGER RESTRAINT SYSTEM MALFUNCTION. HUNDREDS OF THOUSANDS OF BMWS HAVE BEEN RECALLED FOR THE EXACT SAME PROBLEM BUT THEY ARE NOT COVERING MY MAKE, MODEL AND YEAR VEHICLE EVEN THOUGH IT IS THE EXAM SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391048February 1, 2021
ENGINE
BMW SAYS THIS CAR HAS A DEFECTIVE TIMING CHAIN MODULE THAT WILL CAUSE ENGINE FAILURE. I HAD TO HAVE MY CAR TOWED BECAUSE OF THIS PROBLEM. THE ENGINE FAILED WHILE I WAS ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383451December 14, 2020
ENGINE
GOT A CODE FOR LOW PRESSURE AND THEN DRIVE TRAIN MALFUNCTION TOOK IT TO BMW AND THEY TOLD ME I WAS COVERED BY WARRANTY BUT AFTER THEY DIAGNOSED THE CAR THEY SAID I WAS NOT. IT IS A 2012 WITH ONLY 67K MILES AND I WAS VERY UPSET WITH BMW. IT IS GETTING FIXED AT A LOCAL GERMAN SHOP RIGHT NOW AND IS GOING TO BE A LOT OF MONEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383126December 12, 2020
POWER TRAIN
WHILE IN MOTION ON A COUNTY ROAD, THE SERVICE ENGINE LIGHT CAME ON AND CAR STARTED RUNNING VERY ROUGH. CAR WAS TOWED TO THE DEALERSHIP. WHINING NOISE COMING FROM THE TIMING CHAIN. WORN CRANKSHAFT SPROCKET. HAD TO REPLACE THE TIMING CHAIN AND OIL PUMP DRIVE CHAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372942November 4, 2020
ENGINE, POWER TRAIN
FAILING TIMING CHAIN. MANUFACTURING DEFECT BUT NOT COVERED BY BMW BECAUSE "THE VIN DOESN'T SHOW AS COVERED IN OUR SYSTEM". SOME OTHER VEHICLES HAD EXTENDED WARRANTY FOR THIS ISSUE UNTIL 70,000 MILES BUT FOR SOME REASON NOT ALL VIN'S ARE COVERED. PLEASE SEE OTHER ISSUES WITH THE N20 ENGINE ACROSS THE 3 SERIES, 5 SERIES AND X3 AND YOU WILL SEE MANY PEOPLE REPORTING THE SAME ISSUE. THIS NEEDS A RECALL. NOT FAIR TO HAVE THIS ISSUE FOR SO MANY CUSTOMERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365410October 20, 2020
SEATS
PASSENGER RESTRAINED SYSTEM LIGHT CAME ON. IT IS SOMETHING VERY COMMON IN VEHICLES LIKE MINE. I HEARD A LOT OF PEOPLE HAVE THE SAME ISSUE AS MINE. IT IS VERY UNFORTUNATE BECAUSE BMW SHOULD HAVE AN EXTENDED WARRANTY REGARDING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365129October 19, 2020
ENGINE
I WAS DRIVING DOWN THE ROAD AT 60MPH THE COMPUTER FLASHED LOW OIL PRESSURE, THEN DRIVE TRAIN MALFUNCTION. THE ENGINE STARTED MAKING A LOUD NOISE AND MOST COMPLETE POWER TO CAR. CAR HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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