BMW 328i Complaints (2011)

580 consumer complaints on file.

#11616711September 26, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613538September 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608691August 15, 2024
AIR BAGS
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608540August 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle was losing motive power. The contact was unaware of any warning lights being illuminated. The contact stated that the vehicle stalled, and he was unable to be restarted. The contact had the vehicle towed to the residence. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The failure mileage was approximately 90,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607749August 10, 2024
ENGINE
Recall No. 23V-707 information from BMW North America was received in December 2023. No further communication or remedy has been provided by bmw. Per information letter, a compliant can be filed to nhtsa if bmw does not provide a remedy in a timely manner. Since it has been 9 months since this recall was issued and no timely fix from bmw, please follow up on this compliant with bmw. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606048August 2, 2024
AIR BAGS, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Colling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000. Parts distribution disconnect; for NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). VIN tool confirms part not available; for NHTSA Campaign Number: 24V513000 (Air Bags).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605604July 31, 2024
ENGINE
Check engine light with code for timing error, Intake VANOS bolts are damaged are verified via visual inspection with a bore scope. Code P0012: Intake Camshaft Position Timing- Over-Retarded (Bank 1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605153July 29, 2024
AIR BAGS, ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling) and 24V513000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that while starting the vehicle and while driving at various speeds, the vehicle was shuddering. An unknown warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603694July 22, 2024
ENGINE
My engine has been giving me trouble and my car is now unsafe to drive. There was factory recall issued for the VANOS system in my engine back in October 2023. The VANOS system is where I am experiencing the problems. It has now been 9 months since the recall was issued and there has yet to be a remedy available. I don't feel that a solution is being found in a timely manner. I am unable to drive my car safely until a remedy is found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603492July 19, 2024
ENGINE
I was driving down the highway when the car started to stall and it sounded like it wanted to shut down. The engine light came on and the airbag light on. I pulled over to the side of the road and the car started jittering and the engine was stalling and making a hit pitch noise. This incident was really dangerous in the highway where sometimes you don’t have enough time to pull over especially with engine problems. I had to pay to tow my car from the high way to my house because the dealership wouldn’t take it in to fix it, they want to charge me for a diagnostic check to see what is wrong with it but my issue is that if I pay for this and they want to charge me for other work and at the end of the day the issue is still happening, I don’t want to waste thousands of dollars when I know the problem is coming from the recall that it needs and it’s been on standby for almost a year. This is really un safe and now I am out of a car because it is now non- operational. This issue is exactly the same as the recall issues they describe on your online site.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602734July 16, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated that upon starting the vehicle, the vehicle was idling abnormally rough, after which the check engine warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602458July 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the VANOS bolts had fractured. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 145,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601003July 10, 2024
UNKNOWN OR OTHER
The recall for the VANOS came out after we had our car breakdown. We brought our car to a local foreign car repair shop. They started to work on the when they made the diagnosis of these bolts failing. I have a detailed bill for this repair that was close to $6000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600612July 9, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597986July 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597485June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the VANOS bolts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 118,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597514June 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving 45 MPH, the message "Service Engine Soon" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic determined that the failure was related to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The mechanic cleared the diagnostic trouble codes; however, the failure persisted. The vehicle was taken back to the independent mechanic, where the same assessment was made. The vehicle was not repaired. The contact stated that while driving at various speeds, the vehicle made an abnormal sound, and the check engine warning light illuminated. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 76,600. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596866June 26, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check engine warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local dealer who diagnosed that the VANOS assembly was faulty. The vehicle was not repaired. The failure mileage was approximately 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596388June 25, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595483June 20, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. Additionally, the contact stated that the vehicle made an abnormal knocking sound while driving. The check engine warning light, the traction control warning light, and other unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, where the VANOS bolts were replaced twice; however, the OBD scanner indicated diagnostic test codes related to the VANOS bolts. The vehicle was temporarily repaired. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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