BMW 328i Complaints (2010)

155 consumer complaints on file.

#11565097January 12, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 70 MPH, the vehicle lost motive power. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle coasted to the side of the road. The contact was able to restart the vehicle; however, the vehicle failed to exceed 25 MPH. The vehicle was driven to the residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed nor repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 111,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558467December 5, 2023
ENGINE
I been searching for this problem for a while and found that the problem is related to Vanos bolts, my car was not included into the BMW recall and is suffering for loose of broken Vanos Adjusters Bolts, Codes I am getting are 2A7A and 2A87 and the car goes into emergency mode. 2A7A - DME - Variable Camshaft Timing Control, Exhaust ,Cold Start 2A87 - DME - Exhaust Vanos, Mechanism There is something you can do about it? Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Thanks Yuberth Mendoza
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557039November 27, 2023
ENGINE
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his girlfriend was driving 45 MPH, the contact heard a whistling sound coming from the engine compartment with an engine misfire. The contact's girlfriend drove the vehicle to a nearby parking lot and turned the vehicle off. The vehicle was then driven to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,794.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555487November 16, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the contact heard an abnormal rattling sound coming from the engine compartment. The contact pulled over to the shoulder of the roadway. The vehicle was towed to the dealer where it was diagnosed with a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that because of the price that was quoted by the dealer for the repair, the vehicle was towed to an independent mechanic. The contact was informed that the vehicle VIN was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544459September 14, 2023
AIR BAGS
The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the front passenger’s side air bag warning light remained illuminated. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542113September 1, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I believe it was an electrical problem, my car caught fire in the trunk on the passenger side above the battery and behind the trunk lining. My safety was out at risk because I started the car a next thing you know I started smelling smoke, I looked back and my car was on fire from the trunk. I popped the trunk open and it was nothing but smoke an fire. Lucky there was a fire extinguisher Around, so I was able to detain the fire for the most part. But there has already been excessive damage inside the trunk. I just found out there was a recall for this car in March of 2022, but we had got this car in August of 2022. An we have never received anything in the mail stating it had a recall. There was no warning lamps or anything.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11526613June 12, 2023
ELECTRICAL SYSTEM
The contact owns a 2010 BMW 328i. The contact stated that while driving at 45 MPH, he felt a sudden surge and observed white smoke emitting from the rear passenger seat. As a result of the distraction, the contact stated that the vehicle crashed into a tree at approximately 35 MPH; the driver's steering wheel and driver's seat air bags both deployed. Upon exiting and inspecting the trunk of the vehicle, the contact observed flames engulfing the trunk liner. The contact stated that he was able to extinguish the fire himself with water. No warning lights were illuminated on the instrument panel. No police report was filed. No fire report was filed. No injuries were reported. The vehicle was towed to the contact's residence, where it remained. The failure had not been diagnosed. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 18V314000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 120,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11506730February 11, 2023
AIR BAGS, SEAT BELTS
The airbag light just turned on on me, I was looking to see if there was a recall on it, but since there isn’t, I want to make sure I’m not the only one with this problem. Also the seat belt light is on, I clicked all seat belts in, and the light remains on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506627February 10, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497509December 14, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just “smoldering” and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won’t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I’ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and “an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don’t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they’re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW to
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11494902November 25, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Around 3:30 pm driving south on I 25, 10 miles north of Trinidad, CO, the panorama sunroof blew out with a loud bang. I pulled over had a quick look, drove to Trinidad and vacuumed up the broken glass from inside the car and broke out small remaining pieces. I was driving around 77 mph the inside sun roof cover was open and the air vents were off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494429November 21, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted about the failure and informed him that they would call him once parts were available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493272November 12, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The car is experiencing rough idles and an imbalance in the overall performance. The PCV valve is not allowing enough air to return to the combustion chamber, creating a rough idle as the levels are imbalanced. It’s also causing a lean air to fuel mixture, oil leaks and increased fuel consumption. The PCV valve hoses became blocked by built-up moisture causing high pressure to be built up in the engine crankcase. The only way for this high pressure to escape is up through the cylinders and out of the gaskets, thus causing the gaskets to lose their seals. Oil is now able to leak out of the gaskets because the seal has been ruptured. I’ve already spent thousands of dollars on services including gasket changes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488812October 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the repair was unavailable. The contact had experienced a failure and stated that when she had started the vehicle she smelled a burning odor and the vehicle stalled. The contact stated that the burning odor had become a reoccurring failure and she was afraid of a vehicle fire. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487123September 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486861September 28, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, a burning odor was present as stated in the recall. The cause of the failure was not yet determined. The failure mileage was 100,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481698August 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated that the check engine warning light was illuminated. The contact then received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The dealer was notified of the issue and scheduled an appointment for vehicle inspection. During the repair, the contact was informed that four bolts in the engine had fractured and that the part could not be repaired due to potential engine damage that could lead to an engine fire. The contact stated that upon return of the vehicle, an abnormally loud whistling sound was coming from the vehicle. The check engine warning light remained illuminated. The contact had the vehicle towed back to the dealer the next day where it remained in dealer possession. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 124,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477158August 2, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact stated while driving approximately 40 MPH, there was a burning odor and smoke coming from underneath the hood. The contact pulled over safely and investigated the smoke, which evaporated quickly. The contact also stated that her husband checked under the hood and experienced the burning odor. There were no warning lights illuminated. The vehicle was not diagnosed; however, an independent mechanic informed the contact that there was a recall for the PCV. The manufacturer was not notified of the failure. The failure was related to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 96,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471557June 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated there was an abnormal burning odor coming from the engine. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471067June 26, 2022
ENGINE, ELECTRICAL SYSTEM
1.) What component or system failed or malfunctioned, and is it available for inspection upon request? Answer: My motor/engine gave out on me. No the vehicle is not available due to the fact that it was towed and too expensive for me to take out of the impound. My vehicle was then taken from me since I couldn’t pay to have it taken out ! 2.) How was your safety or the safety of others put at risk? ANSWER: I was put at risk by being broken down on the side of the turnpike/highway in my state for over an hour without a cell phone to call for help. I had no choice but to accept a ride from a stranger, putting my life at jeopardy for a second time 3.) Has the problem been reproduced or confirmed by a dealer or independent service center? ANSWER: Im not familiar with the details of this question. But yes the dealer was made aware 4.) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ANSWER: The car was brought to a bmw dealership where nothing was done to resolve the problem Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? ANSWER: YES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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