BMW 328i Complaints (2011)

580 consumer complaints on file.

#10980081April 24, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED AND FAILED TO START SEVERAL TIMES WITHOUT WARNING. THE BATTERY WAS REPLACED BUT THE CONDITION PROGRESSED. THE CONTACT WAS NOT NOTIFIED; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER WOULD SCHEDULE A RECALL REPAIR APPOINTMENT AND DIAGNOSE THE FAILURE TO PROVIDE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979398April 19, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2011 328I WITH 53,500 MILES. ENGINE COLD START HESITATION WITH VIBRATIONS WHILE IDLING STATIONARY. TOOK VEHICLE IN TO DEALERSHIP TO DIAGNOSE ISSUE, OIL CHANGE. WAS TOLD THAT IT WAS THE ECCENTRIC SHAFT SENSOR/GASKETS, BATTERY TESTED LOW TO INCLUDE VVT SENSORS AND LEFT PAD BRAKE SENSOR DUE TO WIRE CUT. TOTAL COST $2300 DOLLARS. NEXT DAY, CONTINUED TO HAVE THE SAME PROBLEM. WENT BACK TO DEALER AND STATED THEY DIDN'T FIND ANY FURTHER ISSUES. DID RESEARCH INTO THE ISSUE WITH OTHER BMW OWNERS WHICH HAD THE VEHICLES SERVICED FOR REPLACEMENTS OF VANOS, MASS AIR FLOW SENSORS, ETC. THESE CODES WEREN'T SHOWING UP ON MY VEHICLE. DECIDED TO TAKE A LOOK AT MY ENGINE MYSELF AND NOTICED OIL LEAKING FROM THE VALVE COVER GASKET AREA AND COULD SEE OIL THAT HAD LEAK ON THE BOTTOM OF THE ENGINE BAY, NOW AT 60K MILES, TOOK IT IN EARLY FOR AN OIL CHANGE AND DIAGNOSIS AGAIN DUE TO POSSIBLE FIRE IF OIL SPILLS ON MOUNTING STRUTS. THIS REPLACEMENT WILL COST ME ANOTHER $2K+ FOR A VALVE COVER GASKET AND OIL PAN GASKET REPLACEMENTS, YET THIS WASN'T MADE KNOWN WHEN I HAD GOTTEN MY OIL CHANGED PREVIOUSLY. THE SAFETY ISSUE IS THE POSSIBILITY OF AN ENGINE FIRE AND BMW'S NEGLIGENCE IN TAKING RESPONSIBILITY FOR THE MANUFACTURING FLAWS, ESPECIALLY WHEN SO MANY OWNERS ARE HAVING PROBLEMS WITH THESE ISSUES STARTING EARLY AT 40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979403April 19, 2017
ELECTRICAL SYSTEM, POWER TRAIN
AC/HEAT BLOWER MOTOR AND FINAL STAGE UNIT, VEHICLE AT 5700 MILES BURNED OUT RESISTOR/HARNESS CONNECTIONS. WHILE IN MOTION, BLOWER SUDDENLY STOP AND SAW SMOKE COME OUT OF THE VENT WITH A BURNING SMELL DUE TO THE ELECTRICAL SHORTAGE. I IMMEDIATELY TURNED THE FAN SWITCH OFF. THE RESISTOR BURNED OUT AND FRAYED THE WIRES OF THE BLOWER MOTOR. RESEARCHED THE ISSUE AND THIS IS A COMMON PROBLEM TO THE 2013 AND EARLIER MODELS. DUE TO THIS ISSUE, THE MANUFACTURER CHANGED THEIR DESIGN/ HARNESS BUT DID NOT PERFORM A RECALL ON ANY VEHICLES. THIS ISSUE IS A SAFETY CONCERN DUE TO INTERNAL CABIN FIRES AND TOTAL VEHICLE LOSS DUE TO ELECTRICAL FIRES. I DID HAVE MY PARTS REPLACED AT MY OWN EXPENSE DUE TO VEHICLE OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969009March 28, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/19/2017*LJ UPDATED 05/25/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967764March 22, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PERFORMED A CHECK ENGINE SCAN TEST THAT RESULTED IN A CODE RELATED TO A CAMSHAFT HOUSING BOLT FAILURE. THE CONTACT STATED THAT THERE WAS A RECALL REGARDING THE ENGINE AND ENGINE COOLING, BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 87,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966053March 15, 2017
AIR BAGS
TAKATA RECALL. I HAVE WAITED OVER ONE YEAR TO HAVE THIS RECALLED ADDRESSED AND HAVE NOT HEARD FROM THE MANUFACTURE. HOW DO I GET THIS REPAIR COMPLETED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959712March 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959058March 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958742March 6, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
HAD SEVERAL RECALLS SENT BUT EVERYTIME I CONTACT AND TOOK MY CAR . BMW STATED THAT PARTS ARE NOT IN. BEEN 2 YEARS, SO I WAS STILL PAYING AND THEN TOLD UNTIL GET GET FIXED. NO PAYMENTS WILL BE MADE ON A CAR THEY KNEW WAS A SAFETY HAZARD AND DID NOT FOR 2 YEARS. TOOK CAR AGAIN IN 2/2017. SAME ANSWER. NOW THEY WANT TO TAKE CARE AND CHARGE ME DUE TO THEIR LACK TO SERVICE MY BMW , WHICH IS A SAFETY HAZARD TO DRIVE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10954157February 13, 2017
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE IN MARCH OF 2016 AND THE DEALER HAS STILL NOT BEEN ABLE TO OBTAIN PARTS TO PERFORM THE REQUIRED REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950053February 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA AND STATED THAT THE CONTACT WOULD RECEIVE A NOTICE IN JUNE REGARDING THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949690February 6, 2017
ELECTRICAL SYSTEM
WE BOUGHT THE CAR LATE OCTOBER 2015. IN JUNE 2016 I PARKED IT IN A LOCKED GARAGE. THE NEXT MORNING I GOT IN IT AND THE VISOR WAS MELTED. AGAIN DECEMBER 27, 2016 I PARKED IT IN A LOCKED GARAGE AND WHEN I GOT IN IT, IT HAD LARGE BURN MARKS. APPROX 14 TO 18 INCHES LONG AND 1 1/2 WIDE. I TOOK IT TO BMW AND THEY TOLD ME WE DID IT. I TOLD HIM IF I WOULD HAVE PUT ANYTHING THAT HOT IN THE CAR THE LEATHER SEATS WOULD HAVE MELTED AND I WOULD HAVE BURNED MY HANDS. HE JUST BRUSHED US OFF. WE CALLED THE DEALER AND HE TOLD ME TO BRING IT BACK AND HE WOULD MAKE IT GOOD. HE TOLD US THE CAR HAD DEPRECIATED FROM $20K TO 8 TO 9K IN A YEAR AND WANTED TO SELL US ANOTHER $22K CAR. WE STILL OWE 14K ON IT. I SHOWED IT TO OUR INSURANCE AGENT AND SHOWED PICTURES TO OTHER CAR DEALERS, THEY ALL TOLD US IT IS A FIRE HAZARD. AFTER READING ABOUT ALL OF THE ELECTRICAL FIRES AND SUNROOFS EXPLODING IN BMW'S I DO NOT FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949688February 5, 2017
ELECTRICAL SYSTEM
ENCLOSED LETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948667January 31, 2017
ENGINE, FUEL/PROPULSION SYSTEM
MY 2011 BMW 328I (I AM ORIGINAL OWNER) HAS ~53000 MILES BUT IS SHOWING SYMPTOMS SUCH AS ENGINE MISFIRING, ROUGH IDLE, LOSS IN POWER AND ACCELERATION. CAR ALMOST STALLED ON THE HIGHWAY A COUPLE OF TIMES. THE DIAGNOSTIC CODES INDICATE IGNITION COIL AND SPARK PLUG ISSUES BUT THIS IS NOT USUAL FOR A CAR WITH ONLY ABOUT 53000 MILES. PLEASE INVESTIGATE IF THERE'S ANY KNOWN ISSUES WITH THESE COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947860January 26, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE ROLLED TO A STOP. THE VEHICLE WAS DRIVEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC VACUUM PUMP NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V627000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947404January 24, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940152January 6, 2017
AIR BAGS, UNKNOWN OR OTHER
I HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES SINCE THIS RECALL AND THE PROBLEM IS STILL NOT FIXED. IT'S BEEN OVER A YEAR I'VE BEEN ON A WAITING LIST AND WE ARE TRYING TO SALE THE CAR AND CAN'T BECAUSE OF THE RECALL! THIS IS RIDICULOUS. WE NEED THE PARTS ORDERED AND DEALT WITH IT'S BEEN OVER A YEAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939797January 5, 2017
ELECTRICAL SYSTEM, STEERING
IN MODELS EQUIPPED WITH A HEATED STEERING WHEEL, THE STEERING WHEEL THERMOSTAT VERY OCCASSIONALLY MALFUNCTIONS AND OVERHEATS. IT BECOMES VERY HOT, ALMOST TOO HOT TO TOUCH AND POTENTIALLY CAUSING BURNS. IT APPEARS POWER CYCLING THE SWITCH SEVERAL TIMES CAN RESOLVE THE ISSUE TEMPORARILY. HOWEVER, IT STILL CAN TAKE SEVERAL MINUTES TO COOL DOWN TO A SAFE OPERATING TEMPERATURE. OBVIOUSLY, THIS CAN BECOME VERY DANGEROUS WHEN OPERATING A VEHICLE, ESPECIALLY AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924784November 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924033November 3, 2016
POWER TRAIN
SHORTLY AFTER THE WARRANTY ON THIS VEHICLE EXPIRED IN SEPTEMBER, 2014, I NOTICED A SHUTTER WHILE ACCELERATING IN THE 35-45 MPH RANGE, HOWEVER NO WARNING LIGHTS WERE ILLUMINATED. I TOOK THE VEHICLE TO AN AUTHORIZED BMW MECHANIC, AND, INITIALLY, THE MECHANIC COULD NOT RESOLVE THE PROBLEM. ON OCTOBER 27, 2016, I RETURNED TO THE MECHANIC FOR SOME MINOR REPAIRS, AND THE MECHANIC INFORMED ME THAT THE SHUTTER PROBLEM WAS DUE TO A DEFECT IN THE TRANSMISSION (TORQUE) CONVERTER. HE SAID THAT HE IS SEEING THIS PROBLEM ARISE WITH MORE AND MORE FREQUENCY IN BMWS THAT ARE BROUGHT TO HIM FOR SERVICE AND MAINTENANCE. THIS MAY BE A SERIAL DEFECT IN BMW TRANSMISSIONS. WHILE ACCELERATING IN MY VEHICLE, THE SHUTTER IMPAIRS BOTH DRIVING PLEASURE AND PERFORMANCE. IT ALSO RAISES SAFETY CONCERNS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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