BMW 328i Complaints (2011)

580 consumer complaints on file.

#11022699September 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SANDIA BMW, 6001 PAN AMERICAN FWY, ALBUQUERQUE, NM 87109 (505) 884-0066) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT A SECOND NOTICE WOULD BE SENT OUT IN SEPTEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022254September 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BMW OF GWINNETTE PLACE (3264 COMMERCE AVENUE, DULTH, GA 30096; 678-608-0800) AND WAS INFORMED THAT THE VIN WAS ON THE WAITING LIST; HOWEVER, IT WOULD BE APPROXIMATELY ANOTHER YEAR BEFORE THE REPAIR WOULD BE COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020662August 30, 2017
AIR BAGS
'"TAKATA RECALL" I HAVE NOT HAD ANY PROBLEMS BUT I DONT WANT THE TAKATA AIRBAGS DUE TO RECALL IT IS DANGEROUS AND COULD KILL YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019350August 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF FORT MYERS (15421 S TAMIAMI TRAIL, FORT MYERS, FL 33908) WHO STATED THAT THEY DID NOT HAVE THE REPAIR PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD INFORM THE CONTACT WHEN THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018651August 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PETERSON CHEVROLET BUICK CADILLAC AT (208) 514-1769 (LOCATED AT 12300 W FAIRVIEW AVE, BOISE, ID 83713) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ UPDATED 10/24/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015975August 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (STRATHAM BMW IN STRATHAM, NJ) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016014August 17, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S SEAT BELT WOULD TIGHTEN AROUND THE DRIVER. THE ISSUE MADE IT IMPOSSIBLE FOR THE DRIVER TO TURN LEFT OR RIGHT TO SEE OUT OF THE SIDE MIRRORS PROPERLY. ALSO, WHEN THE SEAT BELT WAS UNLATCHED, IT FAILED TO RETRACT CORRECTLY. THE VEHICLE WAS TAKEN TO BMW OF SARASOTA (5151 CLARK RD, SARASOTA, FL 34233 (888) 849-1985) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SEAT BELT NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED THE CONTACT A 10% DISCOUNT. THE CONTACT WAS UNHAPPY WITH THE MANUFACTURER'S OFFER. THE FAILURE MILEAGE WAS 42,148.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015051August 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACTS A OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FERMAN BMW LOCATED AT 31400 US HWY 19 N, PALM HARBOR, FL 34684) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/19/17 *BF UPDATED 10/24/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014602August 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRAHMAN BMW IN MIAMI, FL, WHERE IT WAS CONFIRMED THAT THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE AND WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013958August 9, 2017
AIR BAGS
TAKATA RECALL....HAVE NOT PROVIDED ANY CLOSURE DATE FOR REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013748August 8, 2017
AIR BAGS
"TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013418August 7, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED BY THE DEALER (LITTLE ROCK BMW IN LITTLE ROCK, AR). AFTER THE REPAIR, THE VEHICLE BEGAN EXPERIENCING A LOSS OF POWER. THE CONTACT CALLED THE DEALER BACK, BUT THE DEALER DID NOT TAKE RESPONSIBILITY FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V176000 (ENGINE AND ENGINE COOLING) AND 16V071000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010218July 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THE DEALER DISCONNECTED THE COMMUNICATION SYSTEM, STATED THAT IT WAS NOT RELATED TO THE RECALL BUT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WITH A CONSTANT "BEEPING" SOUND AFTER THE DEALERS ACTIONS. THE DEALER (HOLEMAN AUTOMOTIVE GROUP IN FORT LAUDERDALE, FL) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE AIR BAG LIGHT REMAINED ILLUMINATED FOR MONTHS. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006430July 19, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START AND WAS STRANDED ON THE CENTER SHOULDER. THE VEHICLE WAS TOWED TO THE ONTARIO BMW DEALER (LOCATED ON AUTO CENTER DR IN ONTARIO, CA) WHERE IT WAS DIAGNOSED THAT THE VANOS BOLT UNDER THE VALVE ON THE CAMSHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT SERVICED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER ALSO STATED THAT THERE WAS AN EXTENDED WARRANTY FOR TEN YEARS AND THEY WOULD NEED TO CONTACT THE SERVICE MANAGER AT THE LOCAL DEALER TO VERIFY COVERAGE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 08/30/17*LJ THE CONSUMER STATED THE VEHICLE WAS TRADED IN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005945July 17, 2017
ENGINE
"VANOS SYSTEM RECALL" I ATTEMPTED TO START MY VEHICLE AND IT STALLED WHILE DRIVING. I CONTACTED A MECHANIC WHO STATED AFTER A DIAGNOSTIC TEST IT WAS DISCOVERED THAT MY VANOS BOLTS WERE DAMAGED. I ALSO DID MY RESEARCH AND DISCOVERED THAT BMW HAS AN NATIONWIDE RECALL ON A DEFECT IN THE VANOS UNIT HOUSING GROUP FOR THE YEARS 2010-2012. MY VEHICLE FALLS UNDER THIS BUT WHEN I ATTEMPT TO LOOK FOR MY VEHICLE RECALLS THERE IS NONE. PLEASE HELP ME WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005409July 14, 2017
ENGINE
KNOWN PROBLEM VANOS BOLTS SHEERED OFF IN TO OIL PAD. BMW STATES MY CAR IN NOT IN THE RECALL WHEN IT APPEARS IT SHOULD BE. THE FAULTY ITEM FAILED RENDERING MY CAR USELESS. BUT BMW WILL NOT REPAIR FREE OF COST UNDER THE PART EXTENDED WARRANTY BECAUSE IT'S NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004750July 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE GLOBAL IMPORTS BMW DEALER WHO INFORMED THE CONTACT THAT THERE WERE NO PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE WHO INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE AS OF JUNE 2017 HOWEVER, THE PARTS REMAINED UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985035May 12, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAD JUST LEFT MY HOUSE FOR WORK AND WAS A FEW MINUTES DOWN THE STREET AT A LIGHT WHEN I SAW WHITE SMOKE COMING FROM THE DASH/HOOD AREA. I PULLED OVER AND TURNED OFF THE CAR AND GOT OUT WITHIN SECONDS THE CAR WAS UP IN FLAMES. I COULD HEAR THE CAR TURNING ITSELF ON EVEN THOUGH IT WAS OFF AND I HAD THE KEYS. THE FIRE DEPARTMENT CAME. MY CAR LITERALLY BURNT TO THE GROUND. THEY SAID IT SEEMED LIKE AN ELECTRICAL PROBLEM. IF I WASN'T AT A STOP, OR IF I WAS ON THE FREEWAY THE CAR FILLED SO QUICKLY WITH WHITE SMOKE THAT I WOULDN'T HAVE BEEN ABLE TO SEE AND COULD HAVE CRASHED OR BEEN TRAPPED. BMW DID NOTHING AND TOOK NO RESPONSIBILITY. THEY TRIED TO OFFER ME A DISCOUNT TOWARDS A NEW BMW IF I SIGNED AN NDA. I KNOW SEE ALL THE NEWS REPORTS AND WANTED TO MAKE SURE THIS WAS REPORTED. THIS HAPPENED IN 11/2016. I HAVE VIDEO AND PHOTOS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10985077May 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983333May 3, 2017
AIR BAGS
I RECEIVED A SAFETY RECALL NOTICE WITH THE HEADING "FINAL REMEDY AVAILABLE" AND WAS INSTRUCTED TO CONTACT MY BMW SERVICE CENTER TO SCHEDULE A REPAIR. WHEN I DID, I WAS ADVISED THAT THE REMEDY IS UNAVAILABLE AND WILL NOT BE AVAILABLE UNTIL A LATER DATE, MAYBE THE SUMMER OF 2017. THE NOTICE SUGGESTS THAT I INFORM THE NHTSA IF BMW IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE PERIOD OF TIME. GIVEN THAT IT IS UNCLEAR WHEN THE REMEDY WILL BE AVAILABLE, I AM NOTIFYING THE NHTSA OF MY EXPERIENCE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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