BMW 328i Complaints (2011)

580 consumer complaints on file.

#11075970March 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (BMW OF WEST HOUSTON, 20822 KATY FWY, KATY, TX 77449) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075420February 28, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELLO BMW ELK GROVE (8580 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072970February 14, 2018
ELECTRICAL SYSTEM, ENGINE
I HAVE RECEIVED THE NOTICES REGARDING THIS RECALL, BUT NOBODY SEEMS TO HAVE THE PARTS YET TO FIX IT? WHY? HOW LONG DOES THIS TAKE TO GET COMPLETED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072461February 13, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. BRAMAN BMW MIAMI (2060 BISCAYNE BLVD, MIAMI, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE REMEDY FOR THE REPAIR WOULD TAKE AN ADDITIONAL THREE MONTHS DUE TO TESTING. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072421February 12, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON JANUARY 7, 2018 AND JANUARY 17, 2017. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066970February 5, 2018
AIR BAGS, ENGINE
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR BECAUSE THE DEALER STATED THAT THEY DID NOT HAVE THE TOOLS. IN ADDITION, THE DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE CONTACT WAS ALSO WAITING FOR THE REMEDY AND PARTS FOR NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066860February 4, 2018
ELECTRICAL SYSTEM
DRIVING AT 65 MPH THE DASH BOARD WENT CRAZY. ALL THE BELLS AND LIGHTS WERE FLASHING AND ODOMINTER AND TACK , GAS , ENGINE TEMP ALL WERE FLASHING AND GOING TO 0 AND BACK AGIAN. ALL THOUGH THE CAR WAS STILL IN MOTION I HAD NO IDEA ABOUT WHAT SPEED I WAS GOING. I PULLED OF THE NEXT EXIT AND THOUGHT TO LET THE ENGINE COOL. 45 MINUTES LATER BACK ON THE HIGHWAY IT STARTED AGAIN. FINALLY STOPPED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065012January 26, 2018
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
"TAKATA RECALL" WHILE STOPPED AT A RED LIGHT, WE WERE STRUCK FROM BEHIND BY A VEHICLE WHO THEN RAN FROM THE SCENE.THE IMPACT WAS SEVERE ENOUGH THAT MY PASSENGER, JULIE COPPERSMITH LOST CONSCIOUSNESS FOR A FEW SECONDS FROM EITHER HITTING THE DASH OR JUST FROM THE VIOLENT MOVEMENT FORWARD. SHE WAS WEARING HER SEAT BELT BUT THE SHOULDER RESTRAINT FAILED AND THE AIRBAG DID NOT DEPLOY. THE MALFUNCTION WAS ACKNOWLEDGED ON THE CARS INFORMATION SYSTEM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11063734January 19, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT NOTICED A BURNT AREA UNDERNEATH THE GLOVE COMPARTMENT ON THE PASSENGER SIDE AND SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEELER MOTOR CAR COMPANY, 1111 TROY SCHENECTADY RD, LATHAM, NY 12110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH NHTSA CAMPAIGN NUMBERS: 17V676000 AND 17V683000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063478January 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. WHILE DRIVING 70 MPH, THE CONTACT NOTICED WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE AND A BURNING ODOR EMITTED THROUGH THE VENTS. ALSO, THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE MUFFLER. THE CONTACT RESUMED DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11063322January 17, 2018
ENGINE, UNKNOWN OR OTHER
2 RECALLS: I HAVE TWO RECALLS ON MY CAR AND BMW DOES NOT HAVE A SOLUTION OR A POTENTIAL SOLUTION OR DATE. THEY WILL NOT SUGGEST A FIX OR REPLACE ANYTHING. THE REPORT CLAIMS HIGH RISK OF CAR SETTING ON FIRE. THIS SEEMS LIKE A PRETTY SIGNIFICANT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062664January 14, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE VEHICLES RDC MODULE THAT COMMUNICATES TO THE TPMS GETS WET AND CAUSES A COMPLETE ELECTRICAL SYSTEM FAILURE. THIS MODULE ON IS LOCATED UNDER THE PASSENGER REAR WHEEL SPLASH SHIELD ON THE OUTSIDE OF THE VEHICLE AND IS EXPOSED TO ELEMENTS. THIS IS A POOR DESIGN AND LOCATION. FAILURE HAPPENED DURING VEHICLE OPERATION AND EVEN WHEN OFF AND IT CAUSES COMPLETE LOSS OF ALL SAFETY FUNCTION. IT SEEMS TO BE A COMMON ISSUE WHEN RESEARCHING ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062348January 12, 2018
ELECTRICAL SYSTEM, ENGINE
PCV VALVE HEATER REPLACEMENT. THERE IS STILL NO REMEDY FOR THE RECALL, WHICH WAS MEANT TO START DECEMBER 18TH. AS INSTRUCTED, I HAVE BEEN PARKING MY CAR OUTSIDE (IN CASE IT CATCHES FIRE) SINCE NOVEMBER. I LIVE IN ROCHESTER, NY AND THE SNOWY WEATHER IS PROBABLY FURTHER DAMAGING MY VEHICLE. THE TIMELINE TO FIX THE PCV VALVE HEATER IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062257January 11, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11060676January 5, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTOGERMANA (CALLE ACUARELA 106 CARRETERA 20 KM 4.0, GUAYNABO, PR 00969), BUT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058182January 3, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058205January 3, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CLASSIC BMW, 6800 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058348January 3, 2018
ENGINE
THE CAR WOULD RUN ROUGH AND THE SERVICE ENGINE LIGHT CAME ON. THE VEHICLE GOT PROGRESSIVELY WORSE UNTIL IT WASN'T DRIVABLE. I TOOK IT TO THE BMW DEALER AND THEY SAID THE BOLTS ON THE EXHAUST VANOS UNIT FELL OUT AND IT WOULD BE $4,000 TO REPAIR IT. BECAUSE THE VEHICLE HAS A BRANDED TITLE THEY WOULD NOT COVER IT UNDER THE EXTENDED WARRANTY. APPARENTLY, THIS IS A COMMON PROBLEM FOR THIS VEHICLE. 156,000 WERE RECALLED AND AN ADDITIONAL 170,000 WERE SUPPOSED TO BE COVERED UNDER AN EXTENDED WARRANTY. EVIDENTLY MY VEHICLE WAS PART OF THE 170,000 BUT BMW REFUSES TO HONOR THE WARRANTY. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058083January 2, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM) AND 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057195December 28, 2017
AIR BAGS, ELECTRICAL SYSTEM
WHEN WILL THE WIRING RECALL FOR MY CAR BE COMPLETED? I NEED SOME SORT OF UPDATED INFORMATION, AS MY CAR IS SITTING DUE TO SIGNING A FORM STATING I WILL NOT DRIVE UNTIL THE REPAIRS ARE DONE. THIS IS CAUSING OTHER ISSUES SUCH AS DEAD BATTERY, POSSIBLE TIRE DRY ROT ETC.... DUE TO SITTING FOR SO LONG I'M THE WEATHER WITHOUT MOVING. WILL ANY OTHER DAMAGES OR FAULTS BE COVERED DUE TO THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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