BMW 328i Complaints (2011)

580 consumer complaints on file.

#11282380November 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY BMW DOES NOT IDLE SMOOTH , IT HESITATES LIKE IT IS CHOKING ON GAS, ITS IDLE GAUGE GOES FROM 0 TO 15 CONSTANTLY. AT FIRST I THOUGHT IT WAS A TRANSMISSION PROBLEM. I HAD IT TUNES=D UP AND THE PROBLEM STILL EXISTS. IT HAS LITTLE POWER ON AND OFF. YOU HAVE TO ACCELERATE HARD TO GET IT TO GO UP HILLS AND IT IS NOT A SMOOTH SHIFT WHEN YOUR RIDING IT HARD TO GET THE IDLE UP TO PAR TO GO FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256928September 20, 2019
ELECTRICAL SYSTEM
CAR RAN ROUGH AFTER 190 MILE TRIP. ON VERGE OF SHUTDOWN. DEALER DIAGNOSTICS REVEALED # 1 FUEL INJECTOR AS INTERMITTENT. REPLACED #2 WITH #1 INJECTOR & PROBLEM REMAINED. REPLACED DME CONTROL UNIT & CAR RAN FINE FOR 200 + MILES AND REVERTED TO ROUGH ENGINE & VIBRATION. INDEPENDENT SHOP DIAGNOSTICS SHOWED #1 INJECTOR WHICH WAS AGAIN REPLACED. 8 MONTHS LATER, PROBLEM REOCCURRED. RETURNED TO SHOP & SUGGESTED REPAIR/REPLACEMENT OF DME CONTROL UNIT. RETURNED TO BMW DEALER AS DME WAS WARRANTIED. AFTER 4 HRS OF DIAGNOSTICS, CABLE HARNESS INJECTION VALVE REPLACED & CAR TESTED FOR 25 MILES. P/N:12-51-7-605-050 @ $565.54. CAR HAS 30,323 MILES. THIS IS 5-6 TIMES W/SAME PROBLEM.ALL FAILURES OCCURRED WHILE ON INTERSTATE OR MULTI-LANE STREETS @ 45-75 MILES/HR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253178September 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE ENGINE MADE AN ABNORMAL RATTLING NOISE AND WAS RUNNING ROUGHLY. IN ADDITION, THE SERVICE ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253052September 3, 2019
ENGINE
WAS DRIVING HOME ON THE INTERSTATE AT 60-65MPH AND SUDDENLY THE CAR BEGAN TO SLOW DOWN AND LOOSE POWER. NO INDICATION THAT SOMETHING WAS WRONG UNTIL I PULLED OFF THE ROADWAY AND SHUT THE VEHICLE OFF. I EXITED THE VEHICLE RAISED THE HOOD. NEXT, I NOTICED ALL THE ENGINE OIL HAD BEGAN DRAINING OUT OF THE VEHICLE INTO THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252551August 31, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE AIRBAG SENSOR IS BROKEN ON PASSENGER SIDE IF NOT FIXED IT'S IS DEFINITELY A SAFETY CONCERN. PURCHASED USED ON 7/1/19 FROM A DEALSHIPS AND THEY DO NOT WANT TO INCURE THE COST TO FIX IT. IF THE PASSENGER SEATBELT IS NOT BUCKLED WHETHER THERE'S A PASSENGER IN THE SEAT OR NOT IT WILL KEEP BEEPING UNTIL YOU PUT THE SEATBELT IN THE BUCKLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251874August 27, 2019
ENGINE
WAS DRIVING ON FREEWAY AND CAR JUST STARTED SLOWING DOWN AND TURNED OFF, WAS DRIVING AROUND 40 TO 50 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245056August 19, 2019
AIR BAGS
EVEN AFTER CLEARING THE FAULTS, I AM CONTINUING TO GET A WARNING OF A PASSENGER "RESTRAINT SYSTEM MALFUNCTION." BEST GUESS BY BMW MECHANIC IS THAT IT'S THE FRONT PASSENGER SEAT OCCUPANCY SENSOR MAT. I AM TOLD IT'S A "COMMON BMW PROBLEM." VARIOUS CHAT ROOM DISCUSSIONS CONFIRM THIS. SOME BMW MODELS HAVE HAD THE WARRANTY EXTENDED TO COVER THIS ISSUE (BY BMWNA) BUT NOT MY PARTICULAR MODEL. THIS IS A BMW-WIDE DESIGN FLAW THAT AFFECTS THE SAFETY OF THE VEHICLE AND BMW EXPECTS ME TO PAY TO FIX THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244030August 14, 2019
AIR BAGS, SEAT BELTS
WHEN I BOUGHT THIS CAR FROM THE THIRD PARTY DEALERSHIP, IT HAD AIRBAG PROBLEM, WHEN I TOLD THE GUY ABOUT THE PROBLEM. HE SAID HE WILL LOWER THE PRICE AND GIVE ME THE CAR. THE AIRBAG FOR THE CAR IS TOO EXPENSIVE SO HE DOESN'T WANT TO MESS AROUND WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233560July 20, 2019
FUEL/PROPULSION SYSTEM
12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233562July 20, 2019
FUEL/PROPULSION SYSTEM
12/24/2018 FUEL PUMP MALFUNCTION WARNING COMES ON WHILE DRIVING INDICATION VEHICLE WHILE SHUT OFF EACH TIME THIS HAPPENS I AM DRIVING ON THE NJ TURNPIKE FORCED TO PULL OVER BEFORE VEHICLE SHUTS DOWN AND DOES NOT START!!! 01/2019 I HAVE HAD NEW FUEL PUMP INSTALLED AND IT HAPPENED AGAIN, 03/2019 FUEL PUMP REPLACED AGAIN AND THIS VEHICLE HAS SHUT DOWN 2 ADDITIONAL TIMES 05/2019 AND AGAIN WHILE DRIVING ON THE PARKWAY. LAST FUEL PUMP MALFUNCTION JUNE 2019 I HAVE NOT DRIVEN VEHICLE IN 3 WEEKS NOT SURE WHAT TO DO. EACH INCIDENTS HAS BEEN ON A MAJOR HIGHWAY WHERE SPEED LIMIT IS 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220461June 16, 2019
ENGINE
THE SPARK PLUG COILD KEEP BREAKING BEFORE THEIR SERVACE INTERVAL. THESE ARE SUPPOSED TO LAST SOMEWHERE BETWEEN 60K TO 80K MILES BUT THEY KEEP FAILING AT AROUND 35K TO 40K MILES. THIS MAKES THE ENGINE MISFIRE AND IT IS DANGEROUS TO DRIVE IN THIS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217898June 4, 2019
AIR BAGS, SEAT BELTS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
MY CAR HAS 66K MILES ON IT AND ABOUT A MONTH AGO, THE SEATBELT AND AIRBAG INDICATOR LIGHTS SHOWED UP ON THE DASH. THIS MAY OR MAY NOT BE RELATED TO THE FACT THAT THE SEATBELT DING GOES OFF WHEN THERE IS NOTHING IN THE SEAT IF THE SEAT WAS HOT DUE TO SUN EXPOSURE. THE HEAT PANEL WAS REPLACED A FEW YEARS BACK FOR THE INCESSANT DINGING, BUT RETURNED A FEW MONTHS AGO. THE PASSENGER SIDE SEATBELT DING GOES OFF INTERMITTENTLY AND THE INDICATOR LIGHT FOR THE AIRBAG AND SEATBELT ARE CONSTANTLY ON WHILE THE CAR IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217599June 3, 2019
ENGINE, FUEL/PROPULSION SYSTEM
3-TIMES THE CAR'S ENGINE WAS TURNED OFF BY THE COMPUTER WHILE WE WERE DRIVING ON THE FREEWAY AND THE STREETS. CAR INFO SAYS "FUEL PUMP, SERVICE SOON" AND THEN THE CAR WON'T START FOR AN HOUR. FIRST TIME WE TOOK IT TO BEVERLY HILLS BMW CENTER AND THEY REPLACE THE FUEL PUMP. NEXT DAY, FUEL ALL OVER OUR GARAGE. TOOK IT BACK FOR THEM TO SECURE IT BETTER.NEXT MORNING WE GOT GAS ALL OVER THE GARAGE AGAIN. I HAD TO SECURE THE FUEL PUMP. I'M NOT CONFIDENT IN THE SERVICE AT BMW CENTERS BUT I REALLY HAVE A PROBLEM WITH THE CAR TURNING OFF WHILE YOUR IN THE FAST LINE ON THE FREEWAY. WE WERE ALMOST HIT BY A TRUCK THE THIRD TIME IT STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210263May 28, 2019
ELECTRICAL SYSTEM
NO POWER TO FUSE BOX . AUTOMOBILE WILL NOT START . DASHBOARD IS COMPLETELY OUT . RECALL IN 2013 FOR THIS PROBLEM # 13V04000. VEHICLE WAS IN MOTION AND CUT OFF AND WOULDN'T START. THIS HAPPEN IN 5 CONCOURSE PARKWAY PARKING DECK. NOBODY CAN FIND THIS RECALL . I NEED HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208626May 20, 2019
ENGINE, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE OVERHEATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V676000 (ELECTRICAL SYSTEM), 13V044000 (ELECTRICAL SYSTEM), 17V683000 (ENGINE AND ENGINE COOLING), AND 14V176000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT FELT THAT THE FAILURE MAY BE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *BF *BF *JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205227May 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MY 16 YEAR OLD GRANDDAUGHTER WAS DRIVING HER BMW WHEN ALL OF A SUDDEN A MESSAGE POPPED UP ON THE SCREEN TO USE CAUTION AND TAKE THE CAR TO A BMW SERVICE CENTER FOR SERVICE. SHE IS A NEW DRIVER SHE COULD AT THAT TIME COULD NOT DRIVE OVER 20 MPH. SHE WAS TERRIFIED. WE CALLED FOR A TOW AT HER REQUEST. WE SENT FOR HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196675April 16, 2019
ELECTRICAL SYSTEM
MY 2011 328I STARTED HAVING PROBLEMS WITH THE WINDSHIELD WASHER MOTOR, THEN THE HEATER MOTOR CUTTING IN AND OUT, DURING A SEVERE THUNDERSTORM, PUT ALL THE WINDOWS DOWN (KEYS HANGING ON A RACK INSIDE MY HOUSE) SHORTING OUT THE CENTER CONSOLE MODULE. THEN THE CAR WAS PUT AWAY FOR THE WINTER, THE BATTERY WOULD NOT KEEP A CHARGE, TRIED STARTING IN THE SPRING AND THE ECU ELECTRICAL BOARD FRIED OUT, THIS WAS NOT COVERED BY FACTORY OR AUTO INSURANCE (TOTAL COST FOR REPAIRS $4500.00) 'ULTIMATE DRIVING MACHINE' IS A LIE! BMW 'BURNED MOTOR WIRING'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196065April 13, 2019
STRUCTURE:BODY, SERVICE BRAKES, ENGINE
I BOUGHT THIS CAR FROM THE DEALERSHIP SO I HAVE TO RETURN THE CAR BECAUSE ALL THIS ISSUES AND NOW THE CAR IS FOR SALE AGAIN AT THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194509April 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY VEHICLE ENGINE STALLED AND LOST POWER. I TRIED TO RESTART WHILE IN THE MIDDLE OF THE CITY STREET WITH SEVERAL CARS BEHIND AND COMING FROM OPPISIT DIRECTION. I PLACED THE CAR IN PARK AND JUMPED OUT LEAVING THE VEHICLE WHILE WATCHING AND LOOKING AT OTHER CARS AVOIDING FROM HITTING IT. TWO JENTALMAN CAN TO HELP ME PUSH IT OUT OF TH THE MIDDLE OF THE STREET. MY SISTER WAS WITH ME AND WAS TELLING TO TO PULL TO THE SIDE BUT WITH NO POWER THE CAR WAS STIFF/SUFF AND BRAKES WAS ALSO STIFF. VERY SCRARY!THE VEHICLE WAS JUST RELEASED FROM THE DEALER 2/26/2019. ON A RECALL BLOWER MOTER WIRING AND RECALL PCV VALVE HEATER./CHECK ENGINE LIGHT ON,ENGINE MAKING KNOCKING SOUND. ACCORDING TO DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190105March 19, 2019
ENGINE
I WAS ON MY WAY TO MY AUNT'S FUNERAL WHEN THE CAR STALLED IN THE LEFT TURN LANE AT A BUSY INTERSECTION IN THE CITY (DENVER; EVANS AND UNIVERSITY) AND WOULD NOT START AGAIN. I CALLED TRIPLE A AND A TOW TRUCK HAULED AWAY THE CAR AFTER BEING HONKED AT FOR TWENTY MINUTES, WITH OTHER DRIVER'S GOING AROUND US BY USING THE SIDE OF THE ROAD MEANT FOR DRIVER'S GOING IN THE OPPOSITE DIRECTION. THE GARAGE MECHANIC FROM AUTO STATION SAYS THAT THE PROBLEM IS BROKEN BOLTS ON CAM PHASER; THEY FOUND ONE BOLT; THREE OTHERS ARE MISSING. WE HAVE TO PURCHASE A NEW ENGINE AT A COST OF OVER $7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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