BMW 328i Complaints (2007)

399 consumer complaints on file.

#10432477October 23, 2011
STEERING, ELECTRICAL SYSTEM
THERE IS A DEFECT WITH THE ELECTRONIC STEERING WHEEL LOCK. THE WARNING LIGHT CAME ON, BUT THE CAR FUNCTIONED NORMALLY DESPITE THE OWNER'S MANUAL SAYING THE CAR WOULD NOT START. I THOUGHT IT WAS A DEFECTIVE LIGHT, UNTIL I TRIED TO START MY CAR ONE MORNING. THE ELECTRONIC STEERING WHEEL LOCK WOULD NOT DISENGAGE, AND I HAD TO GET THE CAR TOWED. IT APPEARS TO BE A COMPLEX PROBLEM AS BMW DEALER MECHANICS CAN ONLY TELL ME THAT THE STEERING COLUMN NEEDS TO BE REPLACED. THEY WILL NOT TELL ME WHY IT NEEDS TO BE REPLACED OR WHAT IS CAUSING THE PROBLEM. ESTIMATES FOR REPAIR HAVE BEEN BETWEEN $1300 AND $1800 DEPENDING ON THE DEALER. I UNDERSTAND THAT CARS BREAK DOWN BUT, AFTER VISITING BMW FORUMS ON THE INTERNET, IT IS PLAIN TO SEE THAT THIS IS A KNOWN DEFECT THAT BMW REFUSES TO FIX. ONE POSTING DID INDICATE THAT THE STEERING WHEEL LOCKED UP WHILE THE CAR WAS BEING DRIVEN CAUSING A DANGEROUS SITUATION, BUT, IN MY CASE, THE CAR WAS PARKED. THIS DEFECT DOES POSE TO CAR OWNERS A GREAT INCONVENIENCE WITH POSSIBLE UNSAFE CONSEQUENCES DEPENDING ON THE CIRCUMSTANCES SURROUNDING THE CAR OWNER GETTING STRANDED. FURTHERMORE, ONCE STRANDED, THE OWNER HAS LITTLE CHOICE BUT TO GET IT TOWED MOST LIKELY TO A BMW DEALERSHIP AND PAY THE LARGE REPAIR BILL. (I TRIED AN INDY BMW SPECIALIST FIRST. HE COULD NOT FIX IT OR EVEN DETERMINE WHY IT WAS OCCURRING.) I AM FILING THIS COMPLAINT IN THE HOPE THAT ANY SUBSEQUENT INVESTIGATION BY THE NHTSA WILL REVEAL THAT BMW HAS LET A KNOWN DEFECT PERSIST. ONCE THAT IS DISCOVERED, BMW SHOULD BE REQUIRED TO FIX THE DEFECT AND REIMBURSE OWNERS WHO HAVE HAD TO PAY FOR A COSTLY REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430501October 17, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
MY DOOR LOCKS FAILED TO UNLOCK (WITH BOTH THE REMOTE ENTRY AND THE DOOR LOCK SWITCH LOCATED IN THE CAR) WITH THE EXCEPTION OF THE DRIVER SIDE DOOR USING THE MANUAL KEY TURN. THIS WAS REPAIRED BY REPLACING THE DOOR LOCK ACTUATORS, UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428304October 3, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT THE KEYLESS ENTRY FUNCTION FAILED TO OPERATE WHEN HE ATTEMPTED TO UNLOCK THE VEHICLE. THE FAILURE AFFECTED THE FRONT AND REAR PASSENGER DOORS DISALLOWING HIM TO ENTER THE VEHICLE. THE DEALER REPLACED THE ACTUATOR AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424665September 11, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOORS FAILED TO UNLOCK WITH THE KEY FOB. ONLY WAY TO ENTER WAS WITH THE KEY INTO THE DRIVERS DOOR. THE OTHER DOORS FAILED TO UNLOCK FROM THE INSIDE, BOTH BY USING THE HANDLE AND THE UNLOCK BUTTON ON THE DASH. APPARENTLY, THE DOOR LOCK ACTUATORS ARE DRAWING MORE CURRENT FLOW AND BURNING THE 15A FUSE INSTALLED. A BMW SB SAYS TO REPLACE WITH A 20A FUSE, HOWEVER, THE PROBLEM STILL EXISTS. THIS CREATES AN UNSAFE CONDITION, IN THAT NO PASSENGER(S) CAN EXIT THE VEHICLE, AND NOBODY, SUCH AS EMERGENCY PERSONNEL, CAN ENTER FROM THE OUTSIDE. THE FUSE ISN'T THE ANSWER, BMW KNOWS ABOUT THIS PROBLEM AND SHOULD DEAL WITH IT IN A MANNER THAT PROMOTES SAFETY OF PASSENGERS, NOT PROFITS FOR THE DEALERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424207September 8, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY DOORS HAVE LOCKED AND WILL NOT UNLOCK WITHOUT A VERY EXPENSIVE REPAIR. I HAVE TO USE THE INTERNAL KEY FROM THE KEY FOB TO UNLOCK THE DRIVER DOOR BUT THERE IS NO WAY TO UNLOCK ANY OF THE OTHER DOORS. THIS IS EXTREMELY DANGEROUS AS THE OTHER DOORS WILL NOT EVEN UNLOCK FROM INSIDE THE CAR. ALSO IF YOU PLAN ON HAVING ANY PASSENGERS THEY ALL HAVE TO GET IN THROUGH THE DRIVER DOOR, IF IN AN ACCIDENT THEY HAVE TO GET OUT OF THE DRIVER DOOR, THIS IS ABSOLUTELY RIDICULOUS AND WAS EXPENSIVE TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419747August 16, 2011
ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE, ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
I HAVE AN 2007 328I BMW WHICH STALLED AND CUTOFF ON 3 OCCASION WITHIN 4 YEARS. THEY REPLACED AS PER TECH THE FUEL INJECTION TWICE WITHIN 2 YEARS AND NOW THE CAR IS PARKED MY WARRANTY IS EXPIRED AND CUTOFF AGAIN LAST 2 WEEKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418444August 10, 2011
LATCHES/LOCKS/LINKAGES
MY WIFE WAS UNABLE TO OPEN THE DOOR ON OUR 2007 BMW 328I. THE DOOR LOCKS SEEM TO BE STUCK WITH NO WAY TO OPEN THEM EXCEPT THE DRIVERS DOOR WHICH WILL STILL OPEN WITH TWO PULLS ON THE DOOR RELEASE LATCH. ALL OTHER DOORS AND THE FUEL FILLER DOOR ARE STUCK CLOSED. VERY DANGEROUS SITUATION AS EVERYONE HAS TO EXIT THROUGH THE DRIVERS DOOR OR THROUGH THE ELECTRIC WINDOWS. OBVIOUS SAFETY ISSUE WHICH SEEMS TO BE VERY COMMON WITH THESE CARS. SHOULD BE RECALLED AND HAVE A FIX WHICH MAKES THE DOORS OPEN EVEN WITH AN ELECTRICAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417081August 4, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2007 BMW 328I KEY FOB NO LONGER LOCKS/UNLOCKS ALL DOORS. THIS IS A SEVERE SAFETY HAZARD. THIS HAS HAPPENED MORE THAN TWICE ALREADY. IF THERE WERE AN ACCIDENT OR IF PASSENGERS WERE IN THE CAR, THEY WOULD HAVE TO GO OUT OF THE CAR THROUGH THE CAR WINDOWS. ONLY THE MANUAL KEY OPENS THE DRIVER'S SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416414July 31, 2011
LATCHES/LOCKS/LINKAGES
DOOR LOCKS FAILED TO UNLOCK EITHER WITH THE REMOTE CONTROL OR THE INSIDE DOOR LOCK BUTTON (CENTRAL LOCKING SYSTEM). DOORS EXCEPT FOR THE DRIVERS DOOR WOULD NOT OPEN EVEN USING THE INSIDE DOOR HANDLES. THE DRIVERS DOOR HAD TO BE OPENED FROM THE OUTSIDE USING THE KEY. MY WIFE AND I WERE LOCKED IN THE CAR IN TEMPERATURES EXCEEDING 100 DEGREES. WE DID NOT EVEN REALIZE THE LOCKS DID NOT WORK UNTIL WE RETURNED HOME FROM A BRIEF TRIP. HAD WE BEEN IN AN ACCIDENT WE WOULD NOT HAVE BEEN ABLE TO GET OUT OF THE CAR. THE GAS FILLER DOOR IS LINKED TO THE DOOR LOCKS AND WOULD ALSO NOT OPEN. IT SEEMED THAT THE DOOR LOCKS ARE ONLY ELECTRONICALLY CONTROLLED WITH NO MANUAL LINKAGE SINCE LIFTING THE BUTTON ON THE DOOR DID NOT UNLOCK THE DOOR. AFTER FINALLY GETTING OUT OF THE CAR I DID SOME QUICK RESEARCH ONLINE AND FOUND THIS TO BE A COMMON PROBLEM. THE FUSE HAD BLOWN SO I REPLACED THE FUSE BUT I AM SURE IT WILL FAIL AGAIN. CANNOT TRUST THE CAR NOW SO WILL BE GETTING RID OF IT. THIS IS A DANGEROUS DESIGN WHEN THE DOORS WILL NOT OPEN FROM THE INSIDE WHEN THERE IS AN ELECTRICAL FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415423July 27, 2011
EQUIPMENT:OTHER:LABELS, STEERING
STEERING WHEEL LOCKED ON 2007 BMW 328I COUPE FOR THE SECOND TIME IN TWO MONTHS! HAD TO HAVE VEHICLE TOWED, MISSED WORK, AND OUT OF A VEHICLE UNTIL IT IS FIXED...FOR THE SECOND TIME IN TWO MONTHS. I ALSO KNOW OF AT LEAST 4 PEOPLE WHO HAVE HAD THE EXACT SAME PROBLEM WITH THEIR BMW'S. PLEASE LOOK INTO THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412161July 13, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY DOORS HAVE LOCKED AND WILL NOT UNLOCK WITHOUT A VERY EXPENSIVE REPAIR. I HAVE TO USE THE INTERNAL KEY FROM THE KEY FOB TO UNLOCK THE DRIVER DOOR BUT THERE IS NO WAY TO UNLOCK ANY OF THE OTHER DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411620July 9, 2011
ELECTRICAL SYSTEM
IN JUNE OF 2011 MY BMW328I HAD INTERMITTENT START. I SENT THE VEHICLE TO A DEALER FOR SERVICE IN FREMONT. I WAS TOLD THAT THE VEHICLE DID NOT START BECAUSE OF THE BATTERY. BATTERY WAS REPLACED AT THIS TIME. TWO DAYS LATER, THE VEHICLE DID NOT START AGAIN, AFTER TESTING IT WAS DETERMINED BY FREMONT DEALER THAT THE PROBLEM WAS A FAULTY NEGATIVE BATTERY CABLE. AFTER CABLE REPLACEMENT, TODAY PROBLEM OCCURS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402455May 23, 2011
LATCHES/LOCKS/LINKAGES
PASSENGER AND REAR DOORS WILL NOT UNLOCK EVEN FROM THE INSIDE. KEY FOB, INTERIOR UNLOCK BUTTON AND MANUAL DOOR HANDLES WILL NOT UNLOCK THE DOORS MAKING PASSENGERS HAVE TO EXIT THROUGH THE DRIVERS DOOR OR WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401428May 18, 2011
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THE FUEL PUMP HAD FAILED. THE VEHICLE WAS REPAIRED. A FEW DAYS LATER THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED HIM THAT THERE WAS A LOOSE CONNECTION IN THE FUEL TANK. THE VEHICLE WAS REPAIRED AGAIN BY CONNECTING THE TANK IN PLACE. THE VEHICLE SUDDENLY STALLED A THIRD TIME AND IT WAS TOWED TO THE SAME DEALER WHO ADVISED HIM THAT THE FUEL GAUGE WASN'T WORKING AND HE DIDN'T HAVE ANY GASOLINE IN THE TANK. THE FUEL GAUGE WAS REPAIRED. THE FAILURE OCCURRED AGAIN AND THE CONTACT WAS WAITING TO FOR THE DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398358April 30, 2011
LATCHES/LOCKS/LINKAGES
DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE. PULLING ON HANDLE WILL NOT UNLOCK THE DOOR NOR WILL THE UNLOCK BUTTON FOR ALL LOCKS ON CAR. IN ADDITION THE REMOTE KEY FOB WILL NOT LOCK OR UNLOCK THE DOOR. RANDOM OCCURRENCE. WORKED PERFECTLY FINE IN THE MORNING AND THEN MALFUNCTIONED LATER ON IN THE DAY. SERIOUS SAFETY HAZARD. WHAT IF THERE IS AN ACCIDENT. I CAN NOT GET OUT OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396985April 20, 2011
STEERING
I WAS DRIVING THE CAR AND THE ELECTRONIC STEERING WHEEL LOCK ICON ILLUMINATED ON THE DASH PANEL. IT KEPT GIVING THE WARNING THAT THE STEERING WHEEL WILL LOCK AND IF I TURN THE CAR OFF, I WON'T BE ABLE TO CRANK IT. I DROVE IT FOR ABOUT TWO WEEKS. WHEN I TURNED THE CAR OFF, I COULD NOT CRANK IT BACK UP. I HAD TO HAVE THE STEERING COLUMN REPLACED AT MY LOCAL BMW REPAIR SHOP. I HAVE KNOWN OTHER BMW OWNER'S WHO SAYS THIS HAS HAPPENED TO THEM MORE THAN ONCE. I AM WONDERING IF THIS IS A DEFECT IN THE BMW 328I MODELS BECAUSE I HAVE BEEN TOLD THAT THE STEERING WHEEL COULD ALSO LOCK IF A PERSON WAS DRIVING, ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393903March 31, 2011
STEERING
BMW STEERING WHEEL LOCK CANT START VEHICLE LEAVES YOU STRANDED. HAD DEALER REPLACED ALREADY ONCE IN PAST PROBLEM PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386622March 6, 2011
STEERING
STEERING WHEEL LOCKS UP UNEXPECTED AND CAR WILL NOT START. HAVE BEEN REPLACED ONCE BEFORE. THIS IS THE SECOND INCIDENT SINCE 12/28/09. CAR HAS TO BE TOWED FROM LOCATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383834February 17, 2011
ELECTRICAL SYSTEM, STEERING
RED STEERING WHEEL AND PADLOCK WARNING INDICATOR LIGHT IS ON - STEERING WHEEL WILL NOT LOCK. THE MOST COMMON ISSUE WITH THIS FAULT CAN CAUSE A "NO START" CONDITION. THE "NO START" CONDITION CAN ARISE AND THE STEERING WHEEL COULD LOCK WHILE DRIVING. THIS IS THE SECOND FAILURE WITHIN 4 YEARS AND COMMON IN BMW'S (SEE THREAD: HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=316722 *AND THREAD: HTTP://WWW.E90POST.COM/FORUMS/SHOWTHREAD.PHP?T=147586)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379921February 2, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 BMW 328I. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PISTON VALVE AREA TIMING SYSTEM WAS DEFECTIVE. THE DEALER REPROGRAMMED THE ENGINE. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i