BMW 328i Complaints (2011)

580 consumer complaints on file.

#11324623May 15, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HENDRIX BMW LOCATED AT 6950 E. INDEPENDENCE BLVD, CHARLOTTE, NC 28227, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,653.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323963May 9, 2020
UNKNOWN OR OTHER
WAS SITTING IN A RESTAURANT PARKING LOT WAITING FOR A TAKE OUT ORDER AND I HEARD A BIG BOOM LIKE SOMETHING BIG HIT MY CAR. NO ONE AROUND. SCARED ME TO DEATH, SCARED TO GET OUT OF MY CAR, LEFT AREA AND STARTED TO DRIVE HOME ON THE OPEN HIGHWAY AND HEARD ANOTHER BIG BOOM! OPENED THE SUNROOF AND SAW THAT IT HAD A HUGE WHOLE AND SHATTERED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319543March 27, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MARCH 13 TH. I LEASE A 328I 2011 A HOUR OR TWO LATER. IT STARTING SHAKING A LOT AND JERKING FORWARD. WHILE FOOT ON BREAK THEN IT CUT OFF I ATTEMPTED TO CUT IT BACK ON AND IT WOULD CUT BACK OF I WAS STUCK FOR A WHILE. SO I CALLED THE. DEALER THEY WAS CLOSED. I WENT THE NEXT DAY. TOLD THEM BOUT THE PROBLEM. AND THE TOOK THE CAR TO THE SHOP AND SENSE THEN I HAVEN'T. SEEN IT AGAIN AND AT THIS POINT THEY WANT ME TO STILL MAKE PAYMENT ON CAR I DNT HAVE. AND INSURANCE I ASK THEM TO. REFUND ME. AND. THE TOLD ME NO THERE NOTHING THEY CAN DO. AND I HAVE TO KEEP THE CAR. THAT I STILL DNT HAVE. TODAY'S THE 27TH SO THEY HAD IT ABOUT TWO WEEKS. NOW TODAY I VIOBTHE MECHANICS AND THEY TOLD ME THE. PPL AT THE DEALER. ORDER ALL THE WRONG PARTS TO THE CAR AND DNT NO WHEN HE WILL HAVE THE PART OR WHEN IT WILL BE FIX. I TRIED CALLING. THE DEALER. BACK TO BACK ABOUT 20 TIMES THEY KEPT COWARD MY CALL THEN SOMEONE FINALLY ANSWER. WITH A BAD ATTITUDE AND TOLD ME STOP CALLING CAUSE THE PERSON I'M LOOKING FOR ISN'T HERE ALTHOUGH THE SPECIFICALLY TOLD ME TO CALL HIM AND HE GUARANTEES THAT IT WILL BE READY TODAY MARCH 27 TH AT 6PM BUT WHICH IT WASN'T. AND I STILL HAVEN'T HEARD BACK FROM. THEM YET ALL I WANTED. WAS TO GET OUT OF IT. AND THEY KEEP DENYING. ME DAT. EVEN WHEN IT HAPPEN THE SAME DAY. I NEED HELP PLEASE I'M BEING SCAMMED. OF. FEEL LIKE I AM ALL I WANTED WAS A CAR. WITH NO PROBLEMS. RIGHT AWAY AND THAT'S EXACTLY WAT HAPPENED TO ME. AND NOW I FEEL SO IN IT BEING AROUND THOSE PPL AND VISITING THE DEALER TO. SPEAK TO THEM CAUSE THEY NOT ANSWER. PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315937March 3, 2020
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS, SEATS
OVER THE COURSE OF THE LAST 2 MONTHS I GET AN OC3 PASSENGER SEAT MAT ERROR. I NOTICED THAT THERE IS AN EXTENDED WARRANTY FOR THIS BUT MY CAR ISN'T COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308451February 11, 2020
ENGINE, UNKNOWN OR OTHER
IN 2018 CLASSIC BMW DEALER DIAGNOSED OIL PAN GASKET LEAKING AND MY OIL LEVEL WAS LOW. HE RECOMMEND GASKET REPLACEMENT AT A COST OF $1100 I WROTE LETTER & CALLED BMW CORPORATE USA FOR INVESTIGATION AND RESOLVE THE ISSUE. BUT 1 YR LATER, THEY HAVE NOT RESOLVED THE ISSUE & HAVE USED MY EXPIRED WARRANTY AS REASON FOR NOT LOOKING AT ISSUE. I HAVE FOUND THAT THIS IS COMMON ISSUE WITH BMW CARS THROUGH MY ONLINE RESEARCH. I WOULD LIKE NHTSA TO INVESTIGATE THESE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308476February 11, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT HE DROVE THE VEHICLE AND PARKED THE VEHICLE HOWEVER, RETURNED TO THE VEHICLE AFTER AN HOUR NOTICES SMOKE COMING FROM THE ENGINE COMPARTMENT. WITHIN TWO MINUTES FLAMES WERE SEEN COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A FRIEND'S RESIDENCE AND APPROXIMATELY 3 DAYS LATER THE MANUFACTURER RETRIEVED THE VEHICLE TO DO AN INVESTIGATION WHICH TOOK TWO MONTHS. THE DETERMINATION WAS THAT THE VEHICLE HAD AN OIL LEAK WHICH CAUSED THE FIRE. THE CONTACT WAS REFERENCING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11300722January 21, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS, BLINKER LIGHTS, DASH LIGHTS, INTERIOR LIGHTS, AND POWER TO THE WINDOWS DOESN'T WORK. FROM MY RESEARCH ONLINE IT IS BECAUSE OF THE FOOTWELL (FRM) MODULE GOING BAD. THE ISSUE JUST STARTED ONCE I STARTED THE VEHICLE AND NOTHING WORKED WHEN IT DID PRIOR TO PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299700January 16, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE ALUMINUM BOLT DETACHED WHICH AFFECTED THE CAMP-SOLENOID SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE TWO BOLTS IN THE MOTOR UNDER THE CAMP SOLENOID SWITCH NEEDED TO BE REPLACED AND THE TIMING NEEDED TO BE READJUSTED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299638January 15, 2020
ENGINE
BOLTS BROKE ON ENGINE CAUSING NOT TO CRANK WHERE THE TIMING IS HOOKED TO SOLENOID CAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299317January 14, 2020
ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT UPON VEHICLE START UP, THE LOW OIL PRESSURE OIL LIGHT HAD ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS INSPECTED. THE CONTACT WAS NOTIFIED OF A DEFECT IN THE PLASTIC COVER ON THE OIL FILTER, WHICH CAUSED THE ENGINE OIL LEAK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297575January 7, 2020
ELECTRICAL SYSTEM
CONNECTION BETWEEN BATTERY AND FUSE BOX IS CORRODED AND CAUSING ISSUES. THIS IS ALREADY A RECALL FOR CERTAIN 2007 TO 2011 BMW 3 SERIES MODELS BUT MY SPECIFIC VIN IS NOT INCLUDED AND IT IS HAVING THE EXACT ISSUE THAT THE RECALL SPECIFIES ON VERY SIMILAR CARS. CAR'S DASH LIGHTS, HEADLIGHTS, AND RADIO FLICKER ON AND OFF AND THE CAR HAS COMPLETELY SHUT OFF WHILE DRIVING BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297502January 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY CAR STARTED GIVING ERROR CODES OF CHASSIS STABILIZATION MALFUNCTION ERRORS. IT STARTED DRAINING THE BATTERY (NEW BATTERY LESS THAN A YEAR) WHERE IT NEEDED TO BE JUMPED. THE DEALER SAID THE POWER SUPPLY CABLE FROM THE BATTERY TO THE MOTOR NEEDS TO BE REPLACED. VEHICLE STARTED THEN WOULDN'T RUN NORMAL AND THEN BATTERY WAS DEAD. ONCE JUMPED IT RAN BUT SHAKES BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296633January 2, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
BMW OF NORTH AMERICA, LLC (BMW) IS RECALLING CERTAIN 2006-2011 323I, 325I, 325XI, 328I, 328XI, 330I, 330XI, 335I, 335XI AND M3, 2007-2011 328I XDRIVE, 335I XDRIVE AND 335IS AND 2009-2011 335D VEHICLES. THE WIRING AND ELECTRICAL CONNECTORS FOR THE SYSTEM THAT CONTROLS AIR FLOW FOR THE HEATING AND AIR CONDITIONING SYSTEM MAY OVERHEAT. CONSEQUENCE WIRING THAT OVERHEATS COULD CAUSE THE ELECTRICAL CONNECTORS TO MELT, AND INCREASE THE RISK OF A FIRE, EVEN WHEN THE VEHICLE IS UNATTENDED. I HAVE BEEN SMELLING BURNING RUBBER AND AT TIMES IT LOOKS AS IF THE CAR IS SMOKING. I WAS NOTIFIED OF THE MATTER BUT WAS OUT ON BED REST DUE TO HIGH RISK PREGNANCY. I DID HAVE THE CAR SERVICED. PLEASE ADVISE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292493January 1, 2020
ENGINE
I BROUGHT MY CAR TO A LOCAL GARAGE WHEN THE CHECK ENGINE LIGHT CAME ON. THE MECHANIC HAD SPENT OVER 5 HOURS TAKING OUR CAR APART ONCE HE FOUND THAT SOME OF THE BOLTS ON THE CAMSHAFT WERE BROKEN AND HAD FALLEN IN THE ENGINE AS FAR AS THE OIL PAN. I CALLED BMW AND THEY SAID THAT ALTHOUGH THERE WAS AN EXTENDED RECALL ON THIS THAT THE WOULD NOT COVER ANY OF THE EXPENSES FOR THIS MAJOR REPAIR WHICH WAS OVER $5500! THEY WOULD HAVE COVERED THE REPAIR IF I BROUGHT THE CAR INTO ONE OF THEIR SERVICE CENTERS. I WOULD HAVE HAD TO PAY MY LOCAL GARAGE THOUSANDS OF DOLLARS TO GIVE ME THE CAR IN PIECES AND HAVE IS TOWED TO BMW. I TOLD MY MECHANIC TO COMPLETE THE REPAIR AND I WOULD ATTEMPT TO FIGHT BMW. CONTACTING YOU IS MY FIRST STEP IN FIGHT BMW. I WILL ALSO LOOK INTO A CLASS ACTION THAT MAY HAVE STARTED AGAINST THEM AND JOIN IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291148December 25, 2019
STEERING, WHEELS, EXTERIOR LIGHTING
I PURCHASED MY VEHICLE AND MY 3RD TOP CENTER BRAKE LIGHT HAS NEVER WORKED. MY TIRES THE TREAD SEEMS LOW AND I SHOULD HAVE HAD NEW TIRES ON THE CAR WHEN I PURCHASED IT. THE STEERING SEEMS MORE DIFFICULT WHEN TURNING THAN IT SHOULD BE. ALSO I DIDN'T RECEIVE 2 KEYS. MY OWNERS MANUAL SAYS I SHOULD RECEIVE 2 KEYS. I ALSO HAD TO ORDER MY OWNERS MANUAL AND MY CAR DIDN'T COME WITH IT'S OWNERS MANUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291153December 25, 2019
ELECTRICAL SYSTEM
WHEN I GET IN MY CAR I HAVE TO USE MY KEY TO LOCK MY CAR DOORS. AS SOON AS I PUT THE KEY IN THE IGNITION ALL MY CAR DOORS UNLOCK. I HAVE TO FIGHT WITH THE KEY AND DOUBLE TAPING ON THE LOCK BUTTON ON MY KEY SEEMS TO KEEP THE DOORS LOCKED. MY BACK WINDOW PASSENGER SIDE WON'T STAY CLOSED. I HAVE TO FIGHT WITH THE ELECTRIC WINDOW DEVICE AND HOLD THE ELECTRIC WINDOW DEVICE WHEN I CLOSE THE WINDOW. IT'S LIKE I HAVE TO BE FAST WHEN I CLOSE THE WINDOW AND HOLD THE ELECTRIC WINDOW DEVICE WHEN THE WINDOW IS UP AND CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291151December 25, 2019
ENGINE, UNKNOWN OR OTHER
THE BACK DOOR PASSENGER SIDE WOOD DOOR PANEL IS OFF AND IT WAS NEVER FIXED OR REPLACED WHEN I PURCHASED THE VEHICLE. THIS WILL PROBABLY COST ME MONEY TO GET THE WOOD PANEL PUT BACK ON THE DOOR. THE SAME LIGHTS ALWAYS APPEAR ON MY DASH BOARD. THE INDICATOR LAMPS ARE ON: DSC IS DEACTIVATED. I DO NOT KNOW HOW TO GET THIS FIXED. THE BRAKE LIGHT STAYS ON AND IT IS ILLUMINATING A YELLOW LIGHT. I MANAGED TO RESET THE SERVICE ENGINE SOON LIGHT AFTER READING YOUTUBE. I TOOK MY CAR BACK TO DEALERSHIP TWICE AND THEY DID A DIAGNOSTIC AND COULDN'T GET THE SERVICE ENGINE SOON LIGHT TO TURN OFF. ALSO THE DEALERSHIP TOLD ME I HAVE NEW BRAKES AND A NEW OIL CHANGE. A FRIEND TOLD ME HOW TO CHECK MY OIL AND MY OIL WAS A QUART LOW. I DROVE TO THE NEAREST GAS STATION AND PUT IN A QUART OF SYNTHETIC BLEND MOTOR OIL. I DISCOVERED AFTER DRIVING TO WASHINGTON FROM LAS VEGAS, NEVADA MY CAR LEAKS FROM MY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291152December 25, 2019
STRUCTURE:BODY
MY LICENSE PLATE HAS 1 SCREW THAT FITS INTO THE METAL MADE HOLES. IT IS SUPPOSE TO HAVE 2 SCREWS THAT FIT INTO THE METAL HOLES IN THE TRUNK. THE PLATE ITSELF HAS SCREWS WITH NO BACKS AND ARE STRIPPED. I DON'T WANT THE LICENSE PLATE TO RATTLE AND FALL OFF FROM FAULTY WORKMANSHIP WITH LICENSE PLATE PANEL. ALSO THE FRONT PLATE IS COMPLETELY DIFFERENT FROM THE BACK LICENSE PLATE PANEL AND THESE SCREWS LOOK STRIPPED TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282945November 29, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
PURCHASED A 2011 BMW 328I USED IT CAME WITH EXTENDED WARRANTY THE FIRST ISSUE I HAD WAS IN MY FOOT WELL MODULE I CAME IN FROM WORK PARKED CAR IN DRIVE WAY WOKE UP THE NEXT MORNING TO NO HEADLIGHTS TURN SIGNALS AND CAR WOULD NOT START I CONTACTED BMW BECAUSE THERE WAS A RECALL ON THE FOOT WELL MODULE TOOK CAR IN TO GET EVERYTHING CHECKED OUT BMW REPLACED FOOT WELL MODULE SAID EVERYTHING WAS OK DROVE CAR HOME THINKING EVERYTHING WAS OK PARKED CAR WOKE UP THE NEXT MORNING CAR WAS COMPLETELY DEAD NO POWER SO I TOOK BATTERY TO GET TESTED AND HAD TO REPLACE THE BATTERY ALSO THE BATTERY TERMINAL CAUSE SAFTEY TERMINAL WENT OFF FROM THERE I REPLACED EVERYTHING THAT WAS NEEDED CAR HAS POWER BUT WILL NOT CRANK HAD IT DIAGNOSTICS SAID IT WAS RELAY REPLACED ALL THE RELAYS IN THE CAR NO START SAME ISSUE HAD THE CRANK POSITION SENSOR REPLACED STILL NO START BATTERY GOOD LOOKED ONLINE TO SEE THAT THE FRM COULD CAUSE ELECTRICAL ISSUES WHICH IS CLEARLY THE ISSUE BUT ALL PROBLEMS TO THIS POINT GOT WORSE SINCE MODULE WAS REPLACED BY BMW DEALERSHIP AND DIAGNOSTICS BY THEM STATING EVERYTHING WAS OK. IVE LITERALLY EXHAUSTED MY OPTIONS OF BUYING AND REPLACING PARTS AND THE PROBLEM PERSIST WHEN I CONTACTED BMW ABOUT THE RECALL ON THE ELECTRICAL PROBLEMS WITH THE FOOT WELL MODULE INSTEAD OF THEM JUST REPLACING A MODULE AND SAYING MY ELECTRICAL WAS OK WHEN IT CLEARLY WAS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282263November 25, 2019
UNKNOWN OR OTHER
CONVERTIBLE TOP TENSION CABLES SNAPPED AND BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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