BMW 328i Complaints (2011)

580 consumer complaints on file.

#11387709January 12, 2021
ENGINE
RECENTLY I DROVE MY CAR AND THE ENGINE STARTED TO MAKE A HIGH PITCHED NOISE. I SMELLED A GASY BURNING SMELL COMING FROM THE CAR. I BROUGHT IT TO A MECHANIC AND HE SAID BOLTS HAD COME LOSE IN THE ENGINE. I ASKED IF IT WAS SOMETHING I HAD DONE AND HE SAID HE HAD SEEN IT WITH MANY BMW CARS OUT OF NOWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386126January 2, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
MY VEHICLE WINDOWS ARE INOPERABLE, HAZARD LIGHTS ARE INOPERABLE, SIDE MIRRORS ARE INOPERABLE, TURNING SIGNALS ARE INOPERABLE. THE VEHICLE IS IN MOTION WHILE TURNING SIGNALS ARE INOPERABLE CREATING A HAZARD. IF VEHICLE BREAKS DOWN HAZARD WARNING LIGHTS IS INOPERABLE CREATING A POTENTIAL VEHICLE COLLISION . WINDOWS UNABLE TO ROLL DOWN IN AN EVENT OF BEING PULLED OVER. THE COMPONENT OR PART THAT IS CREATING THIS SAFETY ISSUE IS THE FRM MODULE OR FOOTWELL MODULE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384002December 17, 2020
ELECTRICAL SYSTEM
MY CAR SHOWS IT IS OVER HEATING AND IT IS GETTING HOT WHEN I RECENTLY BEEN USING HEATING SYSTEM COOLANT IS AT LEVEL SO IT IS THE ELECTRICAL WIRING AS THE RECALL STATS HOW DO I GET MY CAR FIXED AND WHY WASN'T THIS VIN # ON THE LIST MY CAR SHOWED IT WAS HOT AND IT WANTED TO LOSE POWER. I WAS DRIVING ON A HWY 111
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378065December 6, 2020
AIR BAGS, ELECTRICAL SYSTEM, STEERING
AIR BAG IS BROKEN STEERING IS VERY HARD TO TURN THE COMPUTER SYSTEM WENT OUT AND 1S GEAR IS HAVING PROBLEMS TAKING OFF. I FEAR FOR MY LIFE EVERY TIME I DRIVE MY ONLY CAR. CAN YOU PLEASE HELP ME WITH THESE RECALLS PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377234November 30, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ONE DAY MY DRIVER DOOR PANEL JUST STOPPED WORKING I COULD NO LONGER ROLL DOWN MY FRONT WINDOWS AND ONLY THE BACK WINDOWS GO DOWN USING THE BACK WINDOW CONTROLS ONLY. ALSO MY BLINKERS RANDOMLY STOPPED WORKING AND THE LIGHTING IN MY CAR ALSO DOES NOT COME ON IN THE DASH AREA AND INSIDE MIRROR. WHEN DRIVING IT IS A DANGER BECAUSE I CANNOT USE A BLINKER OR ROLL DOWN THE FRONT WINDOW TO SIGNAL THAT I NEED TO MAKE A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376409November 26, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
FOOTWELL MODULE FAILED. THIS IS A KNOWN ISSUE BY BMW. DEVICE CONTROLS ACCESSORY LIGHTING, CENTRAL LOCKING SYSTEM, TURN SIGNALS, AND POWER WINDOWS. BMW SI B01 20 16 RELEASED EXTENDING WARRANTY ON FRM TO 10 YEARS, 152000 MILES. FRM ON MY VEHICLE FAILED AT 195,000. TOTAL REPLACEMENT COST WAS $1,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375136November 17, 2020
UNKNOWN OR OTHER
THERE IS AN ISSUE WITH THE HVAC SYSTEM ON MY CAR EVERY ONE I KNOW WHO OWNS THE BMW E90 SERIES HAS THE SAME ISSUE THE EVAPORATOR LEAKS TOXIC GAS EVERY BMW OF THIS ERA HAS THE SAME ISSUE WHEN YOU TURN THE AC THERE IS A MOLDY GASY SMELL PEOPLE WHO OWN THESE CARS BREATH TOXIC CHEMICALS EVERY TIME THEY DRIVE THESE CARS TO FIX THE ISSUE YOU HAVE TO REMOVE THE WHOLE DASH TO GET TO THE LEAKY EVAPORATOR AND REPLACE IT WHICH COSTS $3000 THE PART ITSELF IS ONLY $300 AND THE REST IS LABOR , ANOTHER ISSUE IS WITH THE STEERING COLUMN SHAFT. MY CAR AS OF NOVEMBER 16 2020 HAS ONLY 51K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373816November 9, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES WITH THE AIR CONDITIONING SYSTEM AND THE CONVERTIBLE TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS AN ELECTRICAL WIRING ISSUE WITH THE VEHICLE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. NEITHER THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365083October 19, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT THE MIRRORS, TURN SIGNALS, AND HEADLIGHTS MALFUNCTIONED. ADDITIONALLY, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT STATED THAT SEVERAL OTHER ELECTRICAL FUNCTIONS FAILED TO OPERATE AS INTENDED INTERMITTENTLY. GRAYSON BMW LOCATED 10671 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 693-4555) WAS CONTACTED AND INFORMED THE CONTACT THAT THE FOOT WELL MODULE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353912September 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAR IS BELOW 70K MILES NEVER OVER HEATED OR HAD ANY ISSUES BUT OUT OF NOWHERE MY TRUNK STARTED UNLOCKING ON ITS ON, KILLING MY BATTERY. MY RADIO STOPPED WORKING AND I'VE BEEN HEARING NOISES FROM MY DOOR SPEAKERS. & NOW TODAY MY CAR WILL NOT START AT ALL & IF IT DOES IT TURNS OFF IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353268September 5, 2020
AIR BAGS, SEAT BELTS
I GOT A PASSENGER RESTRAINT FAILURE LIGHT ON MY VEHICLE ALL OF A SUDDEN. SAID LIGHTS TURNED ON AS I WAS TURNING TO ENTER THE HIGHWAY ROUTE 2 IN FITCHBURG MA. I HAVE HEARD THAT THIS IS AN ONGOING ISSUE WITH BMWS SINCE MID 2000S YET MINES IS NOT ON RECALL. I HAVE TRIED EVERYTHING BUT CAN NOT CORRECT THE ERROR. I AM CONCERNED OF AN AIRBAG MALFUNCTION IN THE EVENT OF AN ACCIDENT. HOPING YOU CAN ASSIST ME WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352074August 30, 2020
ELECTRICAL SYSTEM
CAR WOULD NOT START, DID NOT RESPOND TO CHARGING VIA JUMPER CABLES EARLIER THAT DAY. IT STARTED WHEN CONNECTED TO THE CHARGER BY THE TOW TRUCK OPERATER. I WAS TOLD TO DRIVE FOR 30-45 MIN BY THE BMW SERVICE CENTER AND THE TOW DRIVER. WHILE DRIVING ON A CITY STREET ABOUT 35 MIN LATER EVERYTHING STOPPED, LIGHTS, ELECTRICAL AND ENGINE. I WAS STRANDED IN THE MIDDLE OF THE ROAD. I CALLED POLICE TO HELP WITH TRAFFIC CONTROL AS WELL AS INSURANCE FOR ROADSIDE ASSISTANCE. COULD NOT MOVE THE VEHICLE DUE TO IT WAS LOCKED IN PLACE. AND NO HAZARD LIGHTS EITHER. HAD TO CALL ANOTHER TOW TRUCK. BMW SERVICE STATES IT IS THE BATTERY CABLE AND WILL COST $3000.00 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351846August 28, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP MALFUNCTION SO I REPLACED THE FUEL PUMP 2 DAYS LATER I GET ANOTHER FUEL PUMP MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343334August 4, 2020
VISIBILITY, ENGINE
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED BMW NORTHWEST LOCATED AT 4011 20TH ST E, TACOMA, WA 98424, (253) 922-8700, AND AN AUTHORIZED MECHANIC WAS SENT TO THE RESIDENCE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT A WEEK AFTER THE RECALL REPAIR WAS PERFORMED, THE AIR CONDITIONING SYSTEM BECAME INOPERABLE. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE AIR CONDITIONING FAILURE WAS NOT RELATED TO THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339935July 17, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT CALLED THE BMW OF PEABODY DEALER LOCATED AT 221 ANDOVER ST, PEABODY, MA 01960, AND LEFT A MESSAGE ON THE ANSWERING SERVICE. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338664July 10, 2020
POWER TRAIN
THE VEHICLE LOST THE ABILITY TO SHIFT FROM P TO R TO N TO D AND VICE VERSA DUE TO A MALFUNCTION OF THE GEAR SHIFTER MECHANISM WHILE DRIVING. THIS BMW MODEL USES A MECHANICAL CABLE TO MOVE THE AUTOMATIC TRANSMISSION GEAR SELECTOR. THE CABLE ASSEMBLY IS HELD IN PLACE BY A METAL CLIP (BMW SECURING PLATE, PART NUMBER 25161421252) SO THE GEAR KNOB CAN PUSH OR PULL THE CABLE FROM P TO R TO N TO D AND VICE VERSA INSIDE THE CABIN WHEN THE DRIVER SELECTS DIFFERENT GEARS. THIS CLIP CAN EASILY FALL OFF AS THE CABLE ASSEMBLY BENDS THE METAL CLIP OVER TIME. THIS ISSUE COULD BE FATAL IF THE AUTOMATIC TRANSMISSION SHIFTS GEARS SUDDENLY FROM DRIVE TO NEUTRAL OR REVERSE WHILE DRIVING AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326944June 2, 2020
SEATS
THE BACK SEAT MELTED FOR NO KNOWN REASON. IT STARTED IN THE BACKSEAT ARM REST, AND I HAD TO PAY TO GET IT FIXED, YOU CAN SEE THAT THE LEATHER IS A DIFFERENT COLOR, THEN IT MOVED ONTO THE SEAT. NO ONE EVER SITS BACK THERE, I WENT TO BRAMAN BMW AND THEY SAID IT HAD TO DO WITH THE ELEMENTS, I DIDN'T KNOW THAT YOU HAD TO KEEP IT IN A GARAGE, THAT IS SOMETHING THAT SHOULD OF BEEN TOLD AHEAD OF TIME. I DON'T HAVE A GARAGE SO IT'S IMPOSSIBLE, THERE SHOULD BE A RECALL. OTHER MANUFACTURERS LIKE LEXUS HAS HAD RECALLS ON SIMILAR ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325571May 22, 2020
AIR BAGS
I FEEL LIKE THE AIRBAGS EXPLODED ON MY FACE AND HIT MY HEAD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11325420May 21, 2020
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE RESIDENCE AND THEN TOWED TO BMW OF BUENA PARK LOCATED AT 6750 AUTO CENTER DR, BUENA PARK, CA 90621, (714) 598-3738, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST AND CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. VIN WAS INVALID. *LN*JB *LN CONSUMER STATED ITEM IS BELIEVED TO BE RELATED TO NHTSA CAMPAIGN NUMBER:14V176000 BUT DEALER CHARGED THE CONSUMER FOR THE REPAIRS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324817May 16, 2020
UNKNOWN OR OTHER
VEHICLE HAS 70,000 MILES AND THE TIMING CHAIN BROKE. IT IS MY UNDERSTANDING TIMING CHAINS LAST FOR MORE THAN 200,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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