BMW 328i Complaints (2011)

580 consumer complaints on file.

#11479432August 15, 2022
ENGINE
My 2011 BMW 328i turned off while i was at stop sign at top of the street. My children and I could of died! Car starts but keep shutting off. Smells like its also burning! No remedy available still. Now have no vehicle to drive!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478776August 11, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received a recall notification of NHTSA Campaign Number: 22V119000 (Engine And Engine Cooling). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478345August 9, 2022
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that on several occasions, while driving or parked, the vehicle overheated. The contact stated that several unknown warning lights illuminated on and off. The contact also stated that the vehicle was constantly leaking an unknown fluid. The vehicle was taken to be inspected where the mechanic informed the contact that the electrical and PCV valve heater needed to be repaired. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was contacted and was unable to confirm when parts would be available. The approximate failure mileage was 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478189August 8, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VISIBILITY/WIPER
Unable to unlock/lock doors on car (obviously very worrisome), unable to use turn signals, no interior lighting controls or functionality. Unable to control headlights, they still do turn on but I cannot control them. Cannot adjust any mirrors electronically. Some speedometer lighting affect or but the dials do still work, cannot see all buttons inside interior due to electrical issue. Problem: Footwell Control Module (FRM) needs replacement costing around $1300 to do minimum from dealer. This module controls all of the functions above and has gone bad. This FRM module is hidden and not easily gotten to tells me something like a fuse needs to be installed just in case a power surge from the car happens so the car does not break this very expensive equipment. Looked into it online and apparently this happens very often and one guy had to have his replaced twice. This is an obvious issue that will require a remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477610August 4, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Prior to this incident with my car i was having alot of power issues,the car was giving me alot of issues starting up or after being parked it sometimes wouldnt want to turn on i took my battery to get checked and battery had no issues and i continued to start to have electrical issues with my turning signals my lightning and windows stopped working until January 7 as i was driving my car just began to slowly slow down and completely stopped working that not even a jump start would help it turn on and it lost complete power and function and 2 months after i was contacted about its most recent recall and prior to that i also remember that my coolant wasnt lasting me as usual After being affected by the pandemic and loosing my job while being pregnant and finding out about my cars recall i was afraid of my safety and my kids safety that i havent felt safe to take to a mechanic out of fear that our lifes can be danger if the vehicle catches on fire the way the recall stated that it could happen and its brought major stress and trouble since nothing has been done because i havent had a vechile since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476883August 1, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that underneath the steering wheel there was an excessive amount of heat as if the vehicle was overheating. The approximate failure mileage was 70,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476767July 31, 2022
ENGINE, ELECTRICAL SYSTEM
Unknown my car has been smoking g very bad lately idk if it is cause but this but this recall has never been fixed on my car would like to get looked at
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476558July 29, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, smoke was present coming from underneath the hood with a whining sound coming from the engine compartment. Additionally, there was a burning plastic odor coming from the vehicle. The failure mileage was 76,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474579July 18, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Upon starting my vehicle there is a strong smell of gasoline in the cabin. The car was making a noise that has been diagnosed by a mechanic as engine failure and this vehicle is only 10 years old. This car is my only means of transportation. I need someone to help figure out what to do with it. These cars are too costly to consumers to be just be dead in a year span. There is no possible way the manufacture is unaware of these issues. My car has had a burning smell that could never be located by the dealer. Though it all there are still zero safety lights to point me in any direction.. how can it be possible that something seeming so unstable have no warning lights to give indication that something is wrong with it . I’m just tired of all these entities being able to deliberately falsify information to entice me to purchase a vehicle knowing it has failures and safety issues. I don’t have another car. I want to use the one l already paid for. I need someone who cares to help me. I shouldn’t be fearful for my life driving a vehicle on the road. If someone can please look into what can be done by the manufacturer, I would appreciate it. The dealer deems this vehicle inoperable.. where do I go from here???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472472July 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328XI. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472615July 6, 2022
ELECTRICAL SYSTEM, ENGINE
Vehicle started smelling like smoke and making loud screeching noise in February. Took car to BMW certified shop to be fixed, put out thousands of dollars to have valve replaced, check engine light will still not turn off. In April I received a letter from BMW about the a recall on the PVC Valve. It is now July and they just diagnosed a remedy. Called around to every local dealership, they cannot fix it due to lack of parts. It has been over 5 months without having a car. BMW North America is giving me the run around and dealerships keep referring me to call BMW North America. Also have told me that they might not refund me for this since the problem wasn’t fixed even though BMW is at fault.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472126July 2, 2022
ENGINE
Received letter in March 2022 about an "Important Safety Recall" for Recall Campaign No. 22V-119: PCV Valve Heater. Letter stated that "Remedy is Unavailable" and "is currently being developed". Manufacturer has not followed up to remedy this safety recall for your vehicle in a timely manner, and per the instructions in the letter, I am filing a complaint with NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469443June 15, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328i. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469458June 15, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469226June 14, 2022
ENGINE
There was a recall on my vehicle, and I have been without a vehicle since. My vehicle smokes when i try to drive it so, i have been without a vehicle and BMW sent out a notice of this back on March 2, 2022 and they still do not have a resolution. something needs to be done as i am without a vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469243June 14, 2022
AIR BAGS, SEAT BELTS, SEATS
I had my passenger in the car driving 30mm and then I got a “restraint system warning ⚠️ “ illuminating the seatbelt light and seatbelt with airbag light. This is a safety concern as it is still on without a passenger. This affects the passenger airbag so in the case of fatality this would fall on BMW NA for neglecting to fix this issue. The car was fine before and this came out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467835June 6, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466285May 26, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 328I. The contact received notification of NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465448May 20, 2022
AIR BAGS
When a passenger sits in the front passenger seat, the passenger side airbag seat sensor triggers and illuminates the airbag light, deactivating the passenger airbag. After it is triggered, the light stays illuminated, along with the seat belt light, for several drive cycles, without a passenger present, before resetting. This is a sporadic issue, but rather frequent. It began, very occasionally, approximately a year ago, but has progressively become worse. My research has shown this is a very common issue with BMW vehicles; however, my vehicle is not covered under any previous recall, although the seats are the same part number as those addressed in prior recall notices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465296May 19, 2022
SEATS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
In approximately 2014 the passenger seatbelt sensor randomly started dinging while driving and the seat was NOT occupied. I solved the issue by clipping the seat belt. This issue continued randomly for years and was always solved by clipping the seatbelt. Just this week May 2022, I had a passenger who while getting into the car once the seat belt was disengaged, the sensor immediatly started ding and would not stop and the "Service Engine Soon" dashboard light came on simultaneously. The Service light stayed on throughout the journey and has not turned off. The recall for a faulty seat mat does not extend beyond 2008 when CLEARLY, the seat mat continues to have issues beyond that year. I RARELY have a passenger and my 2011 has ~43K miles. This should be a manufacturer-funded repair as it is clearly a DEFECT in the product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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