BMW 325i Complaints

1,385 consumer complaints on file.

#11046333November 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2003 BMW 325I. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STRUCK THE CURB AND CAUSED THE PASSENGER SIDE AIR BAGS TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (MOMENTUM BMW, 10002 SOUTHWEST FREEWAY, HOUSTON, TX, 855-645-6452). THE AIR BAG WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL; THEREFORE, THE DEALER WOULD NOT REPAIR IT AGAIN FOR FREE. THE AIR BAG WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT ALSO RECEIVED A TAKATA SETTLEMENT NOTICE AND WAS REFERRED TO 833-619-7579. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045718November 13, 2017
ELECTRICAL SYSTEM
MY CAR WAS PARKED FOR A BRIEF TIME AND THEN, JUST BEFORE I WAS ABOUT TO START MY CAR, I NOTICED SMOKE COMING FROM THE GLOVE BOX AND WHEN I BLEW ON IT, A FIREBALL CAME OUT AND THE WHOLE CAR WENT UP IN FLAMES. JUST A FEW DAYS BEFORE, I HAD PROBLEMS WITH MY AIR-CONDITIONING AND HAD PRIOR ELECTRICAL ISSUES THAT I HAD CHECKED OUT AT A BMW REPAIR SHOP.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11045743November 13, 2017
ENGINE
OUR VEHICLE IS EXACTLY THE SAME AS THE 2007 MODEL WITH THE SAME INLINE SIX ENGINE. THE CAR CAUGHT FIRE WHILE PARKED OVERNIGHT IN OUR GARAGE DUE TO ELECTRICAL CONNECTIONS WHICH REMAINS ACTIVE EVEN THOUGH THE CAR IS NOT RUNNING. IT HAD NOT BEEN DRIVEN 12 HOURS PRIOR TO THE FIRE. THE CAR HAD LESS THAN 100,000 MILES ON IT AND HAD BEEN SEEN BY TWO BMW DEALERSHIPS THE WEEK PRIOR TO THIS HAPPENING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11045799November 13, 2017
AIR BAGS
TAKATA INFLATORS. I DELIVERED THE RECALL NOTICE TO COAST BMW, THE ORIGINAL SELLING DEALER OVER A YEAR AGO. I WAS TOLD I WOULD RECEIVE A CALL WHEN THEY WOULD RECEIVE PARTS FOR MY RECALL EXCHANGE. I NEVER WAS CONTACTED. DATE STATED BELOW IS AN APPROXIMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045825November 13, 2017
UNKNOWN OR OTHER
DOORS GET LOCKED AND CAN NOT BE OPENED FROM INSIDE. ONCE THE DOORS ARE LOCKED THE DRIVER SIDE DOOR CAN NOT BE OPENED FROM INSIDE OR OUTSIDE WITH REMOTE KEY BUTTONS. IF YOU ARE INSIDE THE CAR ONLY WAY TO GET OUT IS BREAK THE WINDOW OR LOWER THE WINDOW AND THEN GET OUT. EXACTLY SAME THING HAPPENED TO MY FRIEND IN HIS FORD LINCOLN WHEN THEY WERE TRAPPED INSIDE AFTER AN ACCIDENT ,CAR CAUGHT FIRE AND HE, HIS WIFE AND 12 YEAR OLD SON WERE ALL BURNT ALIVE. WE RAISED THE OTHER SON WHO WAS NOT IN THAT DEADLY CAR. THIS BMW 315I CAR IS TOTALLY UNSAFE AND THE PROBLEM IS KNOWN TO THEM BUT THERE WAS NO RECALL TO FIX THIS FAULTY, UNSAFE CAR. I NOTICED THE PROBLEM WHEN THE CAR WAS PARKED IN A PARKING LOT. I HAD TO TAKE OUT THE HARD KEY FROM THE REMOTE UNIT AND OPENED THE DRIVER SIDE DOOR BUT COULD NOT OPEN OTHER THREE DOORS FROM INSIDE OR FROM REMOTE UNIT. NOW THE CAR IS WITH BMW OF FREMONT DEALERSHIP IN 44175 AUTO MALL CIR ,FREMONT, CALIFORNIA 510-659-7902
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045335November 11, 2017
AIR BAGS, ENGINE
TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL FROM TK HOLDINGS INC. INFORMING ME OF A RECALL FOR THE VEHICLE. I WENT TO AIRBAGRECALL.COM AND FOUND OUT THAT THERE IS ALSO A RECALL FOR THE BLOWER MOTOR WIRING. I CALLED A BMW DEALERSHIP IN IRVINE AND THEY SAID THAT THEY CAN'T HELP ME BECAUSE IT DOESN'T SHOW UP ON THEIR SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045269November 10, 2017
AIR BAGS, ENGINE, SEATS
TAKATA RECALL I HAVE REQUESTED SINCE MAY 2015-NOVEMEBR 2017 A REPAIR TO THIS RECALL. MY CAR WAS ON A MOUNTAIN GOING UPHILL AND IT STALLED OUT AND MADE FLICKERING. IT WAS TOWED TO BMW SEALERSHIP WHO KEPT THE CAR FOR ALMOST THREE MONTHS AND COULD NOT FIX. I CALLED BMW TO NO RESOLUTION. THE CAR WAS IN MOTION GOING UP A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044923November 9, 2017
ELECTRONIC STABILITY CONTROL (ESC)
WILE IN MOTION ONE BRAKE WILL OPERATE AND CAUSE THE VEHICLE TO VEER TO THE SIDE WITH THE MOMENTARY LOCKED BRAKE THIS SAFETY PROBLEM IS CAUSED BY THE YAW CONTROL . THIS PROBLEM HAS HAPPENED ON HIGHWAY AND CITY STREETS STRAIGHT AHEAD OR TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045001November 9, 2017
UNKNOWN OR OTHER
BLOWER MOTOR RECALL, CALLED BMW STEVEN CREEK DEALER, SAN JOSE, CA, NO PARTS AND NO SCHEDULE TO FIX, CALLED [email protected] OR AT 1-800-525-7417. THE ANSWER IS THEY DON'T KNOW THE SCHEDULE AND NO REMEDY TO REPAIR. BMW IS VERY PASSIVE ON THIS RECALL. DO NOT WANT TO GIVE THE BMW OWNER A SCHEDULE WHEN CAN THEY SERVICE THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044760November 8, 2017
AIR BAGS
TAKATA RECALL RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044163November 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (A&L BMW, 3780 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-525-7417 AND STATED THAT THEY WOULD CALL THE CONTACT. THE CONTACT HAD NOT RECEIVED ANY CALLS FROM THE MANUFACTURER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043339November 4, 2017
AIR BAGS
I LOOKED UP MY VEHICLE THROUGH A FORM I RECEIVED IN THE MAIL "AIRBAGRECALL" AND MY VEHICLE QUALIFIED FOR THE RECALL. BOTH OF MY AIRBAGS WERE LISTED IN THE RECALL, I TRIED TO CALL THE DEALER TO TAKE CARE OF THIS SAFETY HAZARD AND THEY TOLD ME THAT THEY DID NOT HAVE THE NECESSARY PARTS TO TAKE CARE OF THE RECALL, AND THEY COULDN'T HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035226October 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V428000 AND 15V31800 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER, BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033466October 15, 2017
AIR BAGS
I'M TRYING TO GET THE TAGS FOR THIS BMW IT'S BEING PART FOR ONE YEAR BECAUSE I DIDN'T HAVE THE MONEY AND NOW THAT I DO THE DMW IS MAKING IT A BIG DEAL IT'S NEVER BEING IN A JUNKYARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022923September 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V172000 (AIR BAGS) AND 15V318000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW SEATTLE, 1002 AIRPORT WAY S, SEATTLE, WA 98134 (206) 829-5004) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021587September 5, 2017
AIR BAGS
TAKATA RECALL. I'VE BEEN BOMBARDED WITH 'URGENT RECALL NOTICE' EMAILS (LASTLY 07/14 AND 07/20) AND POSTCARDS FROM BMW, NHTSA AND U.S. DEPARTMENT OF TRANSPORTATION, ABOUT SAFETY RECALL' NOS. 17V-047 AND 13V-172/14V-428. AND MY WIFE RECEIVED A SIMILAR POSTCARD FROM 'BMW OF NORTH HAVEN.' ON AUGUST 10, RITA, BMW RECALL CENTER (1-877-432-7841) CONFIRMED THAT MY CAR WAS DUE FOR REPAIRS, AND ARRANGED FOR AN APPOINTMENT WITH 'BMW OF NEW LONDON,' 543 COLMAN ST, NEW LONDON, CT 06320, WHERE I'VE SPEND THE WHOLE MORNING ON AUGUST 18, ONLY TO BE TOLD BY NICK PARSON (STANDING IN FOR FREDDIE ILLAS, TAG NO.W959), THAT THE AIRBAGS IN MY VEHICLE WERE OF 'THE TYPES WHICH DID NOT NEED A REPLACEMENT', CLAIMED TO RETURN THE VEHICLE WITHOUT ANY AIR BAG ALTERATIONS, BUT ALSO DID NOT GIVE ME ANY WRITTEN CONFIRMATION THAT MY VEHICLE WAS SAFE. THEREFORE, I'VE TRIED TO INQUIRE ABOUT THIS SITUATION BY CONTACTING BY EMAIL [email protected] (CORRESPONDENCE 1-9923906859), WHERE KATIE G., AND SEVERAL OTHERS, ADVISED ME TO CALL 1-800-831-1117 (BMW CUSTOMER RELATIONS AND SERVICES DEPARTMENT), HOWEVER WITHOUT ANY EFFECT. THEN I'VE TALKED TO CRYSTEL, BMW RECALL HOTLINE (1-800-525-7417), WHO, AGAIN, DID NOTHING TO ANSWER MY SAFETY CONCERNS, BUT SWITCHED ME TO TALK TO SOMEONE ELSE, WHICH I FINALLY IGNORED. MOST IMPORTANTLY, I REQUEST A WRITTEN STATEMENT ABOUT THE CURRENT SAFETY STATUS OF MY VEHICLE, CLEAR EXPLANATION WHY I'VE BEEN FORCED TO BRING MY VEHICLE TO A BMW SERVICE STATION, AND FULLY COMPENSATED FOR THE UNNECESSARY TRAVEL, 65 MILES (TOTAL) AND LOST WAGES, $680.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021284September 3, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019054August 23, 2017
AIR BAGS
TAKATA RECALL. RECALL 15V-318 AND 14V-428 ARE RECALLS THAT I CANNOT GET REPAIRED. I HAVE CALLED CUSTOMER RELATIONS TWICE WITHOUT A RESPONSE. I HAVE CALLED WICHITA LUXURY COLLECTIONS 1-316-719-8300 SINCE MAY 2015 AND JULY 2015 AND THEY STILL DO NOT HAVE PARTS. I EXPECT BETTER SERVICE.IF THEY TAKE THIS RECALL SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016182August 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 325I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016025August 17, 2017
AIR BAGS
TAKATA RECALL, BMW DEALERSHIP SAID THEY DO NOT HAVE THE PARTS YET. THEY HAVE TOLD ME THIS FOR TWO YEARS AND NOW TELL ME TO CALL NHTSA. THEY ARE NOT DOING ANYTHING ABOUT IT. ALL THE WHILE I AM UNPROTECTED IN MY VEHICLE. PLEASE RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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