BMW 325i Complaints

1,385 consumer complaints on file.

#10056316February 2, 2004
AIR BAGS:FRONTAL
RIGHT FRONT PASSENGER SUSTAINED SEVERE EYE INJURY AS A RESULT OF THE DEPLOYMENT OF THE RIGHT FRONT AIRBAG IN A CRASH. PASSENGER SUFFERS PARTIAL BLINDNESS. UNDERGONE SEVERAL SURGERIES. PASSENGER WAS FEMALE AND SMALLER IN STATURE. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10056049January 28, 2004
TIRES:SIDEWALL
RIGHTT REAR TIRE SEPARATED AT HIGHWAY SPEEDS. DRIVER WAS ABLE TO KEEP CONTROL. CONSUMER INDICATED THERE WAS A CUT IN THE SIDEWALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056072January 23, 2004
STEERING
FOLLOW-UP TO NOVEMBER 20, 2003 CORRESPONDENCE TO MR. SEAN HAGGARD OF BMW OF NORTH AMERICA REGARDING THE STEERING WHEEL LOCKING ON THREE OCCASIONS. *PH THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASION TO RECTIFY THE PROBLEM. EACH TIME THE VEHICLE WAS INSPECTED NO PROBLEM WAS FOUND THEREFORE THE VEHICLE WAS RETURNED TO THE CONSUMER. *NM (NAR)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054678January 22, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE AND PASSENGER SIDE WINDOW REGULATORS FAILED TWICE AND BACK PASSENGER SIDE WINDOW REGULATOR FAILED. ALL HAVE BEEN REPLACED SINCE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054592January 21, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER SEATBELT APPEARS TO LATCH AND MAKES LATCHING SOUND AND FEEL, BUT RELEASES WITH VERY LITTLE FORCE (ABOUT ONE POUND OR LESS). SEATBELT LOOKS NEW. THIS IS A SERIOUS SAFETY ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019832January 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
A MONTH AGO, RESUMING THE CRUISE SETTING ON THE CRUISE CONTROL RESULTED IN THE SPEED JUST ACCELERATING TO WAY BEYOND THE CRUISE SPEED. TRIED TO TAKE IT OUT OF GEAR RESULTING IN THE ENGINE JUST REVVING UP. PUT IT BACK INTO GEAR AND IT CONTINUED RACING AND ACCELERATING. THE ONLY WAY WAS TO HIT THE BRAKE AND SLOW DOWN TO THE CURB ON A PRETTY BUSY HIGHWAY. THIS WAS A DANGEROUS SITUATION. TOOK IT INTO THE BMW DEALERSHIP WHO WANTED A LOAD OF MONEY TO INVESTIGATE. HAVE NOT USED CRUISE SINCE THEN. I THINK THERE IS A MANUFACTURER FLAW AND SHOULD BE INVESTIGATED BY BMW. ONCE AGAIN, THIS CAN BE AND WAS VERY DANGEROUS. I FORGOT THE INCIDENT AND TRIED IT AGAIN THAT RESULTED IN EXACTLY THE SAME FAILURE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053206January 14, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
FRONT SEAT BELT LACHES ARE DIFFICULT TO LATCH. THEY ALSO COME UNLATCHED BY THEMSELVES PERIODICALLY WHILE DRIVING. I HAVE TWO BMW'S AN 87 325E AND AN 89 325I THAT HAVE BOTH HAD THIS PROBLEM. IT IS VERY UNNERVING TO WONDER WHETHER THE LACH ON THE SEATBELT WILL HOLD YOU IF YOU HAVE AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052812January 10, 2004
ENGINE AND ENGINE COOLING
MY SERVICE ENGINE SOON LIGHT BEGAN APPEARING IN NOVEMBER 2003. I BROUGHT MY CAR IN THE FIRST TIME AND GLOBAL IMPORTS IN ATLANTA GA INFORMED ME THAT THERE WAS NOTHING WRONG. AGAIN, IN LATE DECEMBER 2003, THE LIGHT CAME ON AGAIN. ON 1/6/2004, I BROUGHT MY VEHICLE INTO GLOBAL IMPORTS. THEY INFORMED ME A VALVE WAS REPLACED AND I WAS ON MY WAY. TWO DAYS LATER ON 1/8/04, WHILE DRIVING DOWN GA 40 AT APPROXIMATELY 70 MPH, MY VEHICLE SHUT DOWN ON ME. LITERALLY, THE WHEELS WOULD NOT TURN AS I STRUGGLED TO MAINTAIN CONTROL OF MY VEHICLE. I SWERVED IN AND OUT OF LANES. IT WAS FORTUNATE MYSELF OR OTHERS ON THE HIGHWAY WERE NOT INJURED. WHEN MY VEHICLE CAME TO A STOP IN THE MIDDLE OF THE HIGHWAY, IT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS, THE VEHICLE MOVED AT ONLY 2 MPH WITH A LOUD, UNPLEASANT NOISE. THERE WERE NO WARNING SIGNALS AT ALL TO ALERT ME OF AN UPCOMING MALFUNCTION. BMW ROADSIDE ASSISTANCE RESPONDED WITH A TOW TRUCK TO ASSIST ME A LITTLE OVER AN HOUR LATER. I WAS TOWED INTO GLOBAL IMPORTS. THE CAR IS STILL PRESENTLY THERE AS I AWAIT A NEW DIFFERENTIAL. THIS CAR WAS PURCHASED AS A NEW VEHICLE IN FEBRUARY OF 2003 FROM BRIAN HARRIS BMW IN BATON ROUGE, LA. THE CAR PRESENTLY HAS 17,000 MILES. LESS THAN ONE YEAR OLD! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052696January 8, 2004
STEERING: STEERING WHEEL/HANDLE BAR
THE STEERING WHEEL HAS LOCKED DURING OPERATION OF THE VEHICLE ON THREE SEPARATE OCCASIONS. THE CAR BECOMES COMPLETELY INOPERABLE. MY VEHICLE, A BMW 325I, WAS PURCHASED BRAND NEW ON MAY 7, 2002. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051247December 29, 2003
TIRES
IN LESS THAN TWO MONTHS TWO CONTINENTAL TIRES WERE DAMAGED BY NAILS. THE TIRES WERE NOT REPAIRABLE. THE CUSTOMER RELATIONSHIP ACCOUNT MANAGER INFORMED ME THAT THE ROADS IN THE US ARE NOT AS CLEAN AS THEY ARE IN EUROPE AND LOW PROFILE TIRES ON LUXURY CARS WILL ALWAYS BE PRONE TO PUNCTURE OR RUPTURE BY SHARP OBJECTS. CONSUMERS NEED TO BE INFORMED OF THIS RISK BY THE "LUXURY" CAR DEALERS AND THE TIRE VENDORS. IN TERMS OF THE STATE OF THE ROADS IN THE US COMPARED TO EUROPE AND THE DEPRIS OF NAILS AND SHARP OBJECTS ON OUR ROADS, I THINK THIS STATMENT IS OFFENSIVE AND THE TIRE VENDORS ARE JUST NOT TAKING RESPONSIBILITY FOR THE QUALITY OF THEIR PRODUCTS. IS THERE A RATING SYSTEM FOR MEASURING THE SAFETY OF OUR ROADS AT AN INTERNATIONAL LEVEL? IS SO, HOW DO OUR ROADS COMPARE TO THOSE OF EUROPE AND HOW DO LUXURY CARS HANDLE SAFETY CONDITIONS ON OUR ROADS. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042297December 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE SEALS ON TOP OF THE FUEL TANK LEAKED GAS. THE DEALER HAS BEEN CONTACTED. *NM THE CONSUMER WAS TOLD THAT THIS WOULD ONLY HAPPEN IF THE SENDING UNIT SEALS ARE DEFECTIVE. *SC THE DEALER FOUND THAT A HOSE AND SENDING UNIT SEALS WERE LEAKING FUEL ON TOP OF THE TANK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048997December 1, 2003
ELECTRICAL SYSTEM:IGNITION
I PURCHASED A NEW 2003 BMW 325 IN JULY, 2003 FROM PERFORMANCE BMW IN CHAPEL HILL, NC. THE IGNITION COIL HAD TO BE REPLACED TODAY ON THE #2 CYLINDER. THE VEHICLE CURRENTLY HAS 8,000 MILES ON IT. I WAS TOLD BY MEL, THE SERVICE TECH AT PERFORMANCE BMW IN CHAPEL HILL, NC, THAT BMW HAS HAD PROBLEMS WITH THE IGNITION COILS ON THE 2003 AND 2004 MODELS AND THAT BECAUSE OF THESE PROBLEMS BMW HAS SWITCHED VENDORS FOR THESE IGNITION COILS AND NO LONGER USES THE VENDOR THAT SUPPLIED THE PARTS FOR MY CAR. SINCE THERE A 6 IGNITION COILS IN MY CAR, THAT MEANS THAT AT ANY POINT IN TIME ANY ONE OF THE OTHER 5 IGNITION COILS COULD FAIL AND LEAVE ME STRANDED AS HAPPENED TODAY. I ASKED THE DEALER TO REPLACE ALL THE IGNITON COILS IN MY CAR THAT WERE SUPPLIED BY THIS VENDOR SEEING AS I AM A FEMALE WHO TRAVELS FREQUENCTLY FOR BUSINESS THROUGH RURAL AREAS WHERE IT WOULD BE EASY FOR ME TO BE STRANDED. THE DEALER REFUSED SAYING THAT THE OTHER COILS HAVE NOT YET FAILED SO THEY CANNOT REPLACE THEM. IT APPEARS TO ME THAT THIS IS A KNOWN QUALITY AND SAFETY ISSUE WITH THIS PRODUCT, FOR WHICH BMW IS UNWILLING TO STAND BEHIND IT'S PRODUCT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047443November 23, 2003
STRUCTURE
WATER LEAKS INTO THE REAR DRIVER'S SIDE PASSENGER COMPARTMENT, FLOODING THE CARPET UNDERNEATH THE FLOOR MAT. HAPPENS NEARLY EVERY TIME IT RAINS HEAVILY OR WHEN I WASH THE CAR. HAVE ALREADY TAKEN CAR BACK TO DEALER FOR REPAIR. THEY REPLACED THE LEFT REAR DOOR SEALS, BUT SAME WATER LEAKS CONTINUE TO HAPPEN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048405November 20, 2003
ELECTRICAL SYSTEM
THE ELECTRICAL BOX HAS MALFUNCTIONED. AS A RESULT THE STEERING LOCKS AND THE ENGINE STALLS WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045664November 7, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED FOR SECOND TIME, VEHICLE HAS FEWER THAN 60,000 MILES. VEHICLE HAS A SYSTEM WHICH BASICALLY SHUTS DOWN THE VEHICLE WHEN A "WARNING" IS GENERATED, AND THE VEHICLE STOPPED SUDDENLY IN THE MIDDLE OF TRAFFIC. WOULD HAVE BEEN A MAJOR ISSUE IF I HAVE BEEN ON A FREEWAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043619October 27, 2003
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I OWN A 1992 BMW 325I, IVE ENCOUNTERED A PROBLEM, THE REAR SUB FRAME IS BREAKING APART FROM THE BODY OF THE CAR. THIS SEEMS TO BE A EXPENSIVE PROBLEM THAT OCCURS TO MANY BMWS. THIS IS NOT NORMAL WEAR AND TEAR ON A CAR, THIS IS A DEFECT THAT BMW SHOULD ACKNOWLEDGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043364October 22, 2003
STRUCTURE
I AM WRITING WITH REGARDS TO FILE# 0304924 A COMPLAINT WITH BMW NORTH AMERICA. AS YOU RECEIVED COPIES OF ALL BMW'S COMMUNICATIONS WITH ME YOU ARE AWARE THAT A FINAL REPAIR ATTEMPT LETTER WAS SENT TO ME. I WOULD LIKE TO MAKE YOU AWARE THAT ON 10-09-03I CAME OUT OF MY OFFICE AND MY FRONT FLOORBOARD WAS FULL OF WATER AGAIN. I CALLED BMW AND THEY REQUESTED THAT I BRING THE CAR IN ON 10-10-03. I ALSO CALLED MRS. BRANDI DOLFI AT BMW NORTH AMERICA AND SHE IS OUT OF THE OFFICE. THIS PROBLEM STARTED WELL WITHIN THE LEMON LAW LIMITS AND I WOULD LIKE YOUR HELP IN RESOLVING THIS ISSUE. AS A SIDE NOTE THE CAR HAS BEEN IN THE SHOP 4 OTHER TIMES FOR OTHER STRUCTURAL PROBLEMS SINCE THE LAST REPAIR ATTEMPT IN MAY OF 2003. ANY ASSISTANCE YOU COULD GIVE ME IN THIS MATTER WOULD BE GREATLY APPRECIATED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042963October 15, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENGINE TEMPERATURE GAUGE, TACHOMETER, MPG GAUGE BATTERIES ON SI BOARD FAILED CAUSING ENGINE TEMPERATURE GAUGE, TACHOMETER, MPG GAUGE TO STOP WORKING. SEVERE ENGINE DAMAGE COULD RESULT FROM NOT KNOWING ENGINE TEMP. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042748October 10, 2003
SERVICE BRAKES, HYDRAULIC
WHILE ATTEMPTING TO APPLY BRAKES THEY FAILED. CONSUMER STATED THE ONLY WAY TO STOP VEHICLE WAS TO PUT VEHICLE INTO REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024110October 1, 2003
TIRES:SIDEWALL
LEFT/REAR AND RIGHT FRONT TIRES HAD DEVELOPED A LARGE "BUBBLE" IN THE SIDEWALL. THE TIRES HAD LESS THAN 2000 MILES AT TIME OF FAILURE. BRIDGESTONE TURANZA, ER30 225/45ZR17, DOT NO. K9701ER3OU2, ORIGINAL TIRES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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