BMW 128i Complaints

196 consumer complaints on file.

#10608983July 8, 2014
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
THE CAR WAS REDESIGNED AND THE REAR HEAD RESTS DON'T GO ALL THE WAY DOWN, AS A RESULT, WHEN A SHORT PERSON IS DRIVING, THE HEADREST BLOCKS THE REAR WINDOW - AS YOU CANT SEE OUT THE REAR WINDOW , IT IS EXTREMELY UNSAFE. THE SERVICE PEOPLE AT MULTIPLE BMW DEALERS AGREE THAT THE DESIGN IS FLAWED BUT, BMW MANAGEMENT REFUSES TO FIX IT AS THEY CLAIM EVERYTHING IS WORKING TO THEIR STANDARDS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595117June 12, 2014
VEHICLE SPEED CONTROL
2011 BMW 128I. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATED WHEN THE BRAKE WAS APPLIED. *SMD THE CONSUMER STATED THE VEHICLE ACCELERATED TO A HIGH RATE OF SPEED. AS HE APPLIED MORE PRESSURE TO THE BRAKE PEDAL, THE VEHICLE TRAVELED AN ADDITIONAL THREE FEET, LEAVING HIM TO TAKE DEFENSIVE MEASURES, SUCH AS PLACING THE GEAR SHIFT INTO NEUTRAL MODE. AT THAT TIME, THE ENGINE DROPPED BACK TO ITS NORMAL STATUS. AFTER KEEPING THE VEHICLE FOR THREE AND A HALF DAYS, THEY DETERMINED THE HIGH IDLING OF THE ENGINE WAS CAUSED BY THE FLOOR MAT JAMMING THE GAS PEDAL. THE VEHICLE WAS RETURNED TO THE CONSUMER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594321May 27, 2014
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT STATED THAT THE REAR WINDOW CAVED IN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE REAR WINDOW WAS NOT BUILT TO WITHSTAND A LONG DISTANCE DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567075March 4, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2013 BMW 128I. THE CONTACT STATED THAT BOTH SIDE VIEW MIRRORS WOULD INDEPENDENTLY MOVE WHILE THE VEHICLE WAS IN MOTION. THE FAILURE WAS RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554034November 27, 2013
VEHICLE SPEED CONTROL, AIR BAGS, SERVICE BRAKES
PULLING IN PARKING LOT TO PARK GOING AT A VERY LOW SPEED I HIT THE BRAKES AND THEY DID NOT HOLD INSTEAD THE CAR ACCELERATED AND JUMPED ON TO A SIDEWALK AND THEN INTO A BRICK WALL. I FINALLY WAS ABLE TO GET THE CAR IN REVERSE AND IT TOOK OFF BACKWARDS FOR A FEW FEET UNTIL THE BRAKES FINALLY CAUGHT THE CAR THEN CAME TO A SUDDEN STOP. I HIT THE BRICK WALL WITH THE FRONT END OF MY CAR CAUSING LOTS OF DAMAGE TO THE FRONT OF MY CAR AND THE BUILDING THE AIR BAG NEVER DEPLOYED. THE POLICEMAN THAT WORKED THE WRECK SAID THE TIRE MARKS WHERE THE CAR TOOK OFF WERE ACCELERATION MARKS NOT BRAKE MARKS, BUT THE ONES WHERE IT FINALLY STOPPED WERE BRAKE MARKS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10550857November 4, 2013
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT STATED THAT THE REAR PARKING LIGHTS SUDDENLY FAILED. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533329August 2, 2013
AIR BAGS, SEAT BELTS
WARNING LIGHTS FOR SEATBELT TENSIONER AND AIRBAG LIGHT ILLUMINATED ON DASH. MANUAL SUGGEST THAT AIRBAG AND SEATBELT TENSIONER MAY NOT OPERATE CORRECTLY IN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522175June 27, 2013
WHEELS, TIRES
FIRESTONE / BRIDGESTONE TURANZA EL 225/45RT - RUN FLAT TIRES - THE TIRES ARE BULGING ON THE SIDE AND THERE IS NO REASON FOR THIS TO HAPPEN. THE TIRES ARE ONLY 3 YEARS OLD. SHOULD THE TIRES EXPLODE AT A HIGH SPEED, A PERSON COULD BE INJURED OR KILLED BECAUSE THERE IS NO WAY TO STOP A SPEEDING CAR AT A HIGH SPEED. THE RUN FLAT TIRES ARE SUPPOSED TO BE DRIVEN 50 MORE MILES AT 50 MPH TO A SAFE LOCATION IF A PERSON RUNS OVER SOMETHING IN THE ROAD. BUT WITH THE TIRES BULGING ON THE SIDES, THERE IS CERTAINLY NO WAY TO PROTECT THE PASSENGER INSIDE THE VEHICLE THESE TIRES APPEAR TO BE DEFECTIVE AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514370May 30, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BMW 128I. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ENTERING A HIGHWAY, THE VEHICLE STALLED AND FAILED TO TURN. THE CONTACT RECEIVED ASSISTANCE FROM THE FIRE DEPARTMENT WHO ADVISED HIM THAT THE BATTERY WAS DEAD. THE VEHICLE WAS TOWED TO THE DEALER BUT A DIAGNOSTIC WAS NOT PERFORMED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513017May 21, 2013
STRUCTURE:BODY, ELECTRICAL SYSTEM
I PURCHASE VEHICLE FROM BMW MAY 3,2013,WITH 40 MILES SHOWING. THE DEALERSHIP HAD TO JUMP START VEHICLE TO GET IT STARTED AND OFF OF SHOW ROOM FLOOR. I ASKED ABOUT THAT AND WAS TOLD IT HAPPENS ALL THE TIME. AFTER TEST DRIVE AND PURCHASE I DROVE VEHICLE HOME 220 MILE. FOR THE NEXT WEEK EVERY TIME I TRIED TO START VEHICLE IT WOULD NOT START AND ACTED LIKE A DEAD BATTERY. MADE A APPOINTMENT WITH SERVICE DEPT. MAY 15 AFTER DRIVING 25 MILES I HEARD A LOUD NOISE "BANG" AND SMOKE. COAST OFF HWY.STOP CAR OPEN DOOR AND SAW FLAMES COMING OUT FROM UNDER CAR. JUMP OUT AND START TO STORE WITHIN 5 SECONDS HEARD LOUD "BANG" TURN AROUND AND SAW CAR TOTAL ENGULFED IN FLAMES. VFD SHOW UP, TOM GREEN COUNTY TX. SHERIFF MADE REPORT. A BYSTANDER MADE VIEDO AND PHOTOS OF VEHICLE BURNING THAT I HAVE. I ESCAPE BEING ENGULFED IN THAT FIRE BALL BY SECONDS. IF THERE WOULD HAVE BEEN IN A CHILD SEAT IT WOULD NEVER HAVE SURVIVED! THIS SHOULD NOT HAPPEN TO A CAR WITH ONLY 300 MILES OFF OF SHOW ROOM FLOOR.I HOPE THIS EVENT IS LOOKED IN TO BEFORE THE WORSE HAPPENS.VEHICLE IS WITH ALLSTATE CLAME#[XXX]. FROM THE FEED BACK I GET FROM BMW AND THE DEALERSHIP I DONT THINK THEY TAKE THIS EVENT SERIOUS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10472928August 29, 2012
TIRES
TL* THE CONTACT OWNS A 2011 BMW 128I EQUIPPED WITH MICHELIN ENERGY LX4 RUN-FLAT TIRES, SIZE: P225/60R17. THE CONTACT STATED THAT THE TIRES EXHIBITED SMALL PUNCTURES AND WOULD BECOME FLAT FREQUENTLY. THE CONTACT WAS UNAWARE OF THE CAUSE OF THE CONSTANT TIRE FAILURES. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466966July 22, 2012
ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE CAR WAS PURCHASED 02/27/11. WE FIRST NOTICED THE REAR WINDOW DEFROSTER WAS NOT WORKING THE FIRST WEEKEND OF OCT. 2011. WE TOOK THE CAR TO VALENCIA BMW ON 10/08/11. THE CAR FAILED AN ELECTRICAL TEST AND A NEW TOP WAS ORDERED BECAUSE THE REAR WINDOW AND CONVERTIBLE TOP ARE ONE PIECE. CAR WAS RETURNED ON 10/10/11. THE MILEAGE WAS 10273.ON 11/22/11, THE TOP WAS REPLACED AND CAR RETURNED ON 11/23/11. THE MILEAGE WAS 12168. ON 12/01/11, THE CAR WAS TAKEN TO THE DEALER BECAUSE THE FABRIC ON THE NEW TOP DETACHED ON THE FREEWAY ON 11/30/11 (TERRIFYING). REPAIRS WERE MADE AND CAR RETURNED SAME DAY. I POINTED OUT TO THE SERVICE ADVISOR THAT THE REPAIR WAS NOT SYMMETRIC TO THE OTHER SIDE OF THE TOP. THE REPAIRED SIDE DID NOT TUCK UP TIGHT TO THE REAR WINDOW AND MY CONCERN WAS THAT THE TOP WOULD FLY APART AGAIN. THE MILEAGE WAS 12495. ON 12/20/11, THE CAR WAS RETURNED TO THE DEALER AGAIN AND THE FABRIC WAS SECURED AGAIN AND REINSTALLED. THE MILEAGE WAS 13116. THE CONVERTIBLE TOP WAS NOT PUT DOWN AGAIN UNTIL MAY 2012. (ALL O.K.) DEFROSTER WAS FIRST USED AGAIN JUNE 2012 AND DIDN'T WORK AGAIN. BMW N.A. WAS CONTACTED BY EMAIL TO COMPLAIN ABOUT THE SAFETY OF THE CAR. ON 07/19/12, THE CAR WAS RETURNED TO VALENCIA BMW FOR ADDITIONAL REPAIRS. THE VEHICLE IS IN THE SHOP AND HAS BEEN PROMISED TOMORROW 07/23/12. THE MILEAGE IS 21619. AFTER 5 REPAIRS FOR CONVERTIBLE TOP AND REAR WINDOW DEFROSTER, WE HAVE COME TO THE CONCLUSION THAT OUR SAFETY MAY BE AT RISK. THE CAR IS STILL UNDER A FACTORY 50000 MILE WARRANTY. SINCE THE NUMBER OF REPAIRS ARE EXCESSIVE, UNDER CALIFORNIA LAW WE MUST NOW DISCLOSE THIS INFORMATION WHEN SELLING THE CAR. THE VALUE OF THE CAR HAS NOW BEEN DIMINISHED ADVERSELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462378June 20, 2012
STRUCTURE, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2010 BMW 128I. THE CONTACT STATED THAT AS SHE WAS ENTERING THE VEHICLE, SHE NOTICED FILM COVERING THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THE DEALER CONFIRMED THAT THE FAILURE WAS DUE TO THE CAR INTERIOR RELEASING AIR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 25,000. UPDATED 07/06/12*LJ THE CONSUMER ALSO STATED THE FILM WAS VERY THICK AND HARD TO WIPE OFF. THE DEALER INFORMED THE CONSUMER, THE PROBLEM WAS WITH THE AIR CONDITION, AND THE COIL. THE CONSUMER STATED EACH TIME SHE PICKED THE VEHICLE UP, SHE THOUGHT THE PROBLEM WAS FIXED, ONLY FOR IT TO RETURN AGAIN. BMW INFORMED THE CONSUMER THERE WAS NOTHING THEY COULD DO, AS THE PROBLEM WAS A BI-PRODUCT OF THE INTERIOR BREATHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381186February 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT STATED THAT THE PASSENGER SIDE TAILLIGHTS FAILED AND TOXIC BURNING FUMES WERE EMITTING INTO THE INTERIOR CABIN OF THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURES BUT OPTED TO PLACE DEODORANT TO THE AIR CONDITIONER AS A REMEDY. SHORTLY AFTERWARD, THE AIR CONDITIONER FAILED. THE DEALER ADVISED THAT ONE POUND OF FREON HAD LEAKED THAT THE VALVE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. AFTER REPAIRS, THE CONTACT STATED THAT ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE THEN STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THE ALTERNATOR WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT SHE WAS UNSATISFIED WITH THE RESULTS OF THE DIAGNOSTIC TEST BECAUSE SHE BELIEVED IT WAS AN ELECTRICAL ISSUE THAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS CONTACTED TO REPORT THE FAILURE AND SHE WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGE WAS 9,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10378475January 24, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2011 BMW 128I. THE CONTACT STATED THAT MICE WERE EATING THROUGH A CABLE THAT MADE THE CHECK ENGINE LIGHT ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE CONTACT STATED THAT THIS VEHICLE WAS THE SECOND OF THE SAME MODEL; THE FIRST WAS TRADED IN BECAUSE OF THE SAME FAILURE. THE MANUFACTURER OFFERED NO ASSISTANCE. UPDATED 02/16/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374754January 5, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2009 BMW 128I. THE CONTACT NOTICED THAT THE REAR TAIL LIGHTS WERE INOPERABLE AND DUE TO THE DESIGN HE WAS UNABLE TO REPLACE THE BULB. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS AWARE OF THE FAILURE AND STATED THAT THE ENTIRE REAR TAIL LIGHT ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THERE WERE NO PARTS AVAILABLE IN NORTH AMERICA. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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