Audi Q7 Complaints (2010)

29 consumer complaints on file.

#10559349January 10, 2014
FUEL SYSTEM, DIESEL
FILLED AUDI Q7 TDI 2010 MODEL ON 5/4/2011 WITH DIESEL FUEL AND MADE IT ABOUT 3/4 OF A MILE AND THE VEHICLE STARTED TO RATTLE AND SHAKE HARD, FELT ALMOST LIKE A FLAT TIRE.....BUT THEN STARTED TO SPUTTER AND GURGLE AND THEN SHUT DOWN COMPLETELY, THIS TOOK ALL BUT ABOUT 60 SECONDS ONCE I FELT THE SHAKING, TO THE SHUTDOWN.......STEERING LOCKED....NOT GOOD....ALMOST HIT A PARKED CAR ON THE SIDE OF THE ROAD. VEHICLE DIED AND STALLED IN THE SLOW LANE (FOR AN HOUR) AND WOULD NOT RESTART.... WHAT COULD HAVE HAPPENED ON A FREEWAY....I HATE TO THINK....FLATBED TOW TRUCK TO DEALERSHIP AND WAS ADVISED (3) THREE DAYS LATER THAT THE HPFP ATOMIZED INTO THE FUEL SYSTEM AND THE SYSTEM WOULD HAVE TO BE REPLACED....INJECTORS, FUEL LINES, FUEL TANK, GAS FILLER NOZZLE, ETC. ETC., I HAVE AN INVOICE 5 PAGES THICK FOR THIS!! WELL, 28 DAYS LATER SUZIE Q, AS WE CALLED HER, WAS BACK. NOW..NOW..NOW... AGAIN!! YES, AGAIN, THIS HAS HAPPENED.....WED., JANUARY 8, 2014....ALMOST AN IDENTICAL SITUATION OCCURRED.....FILLED AUDI Q7 TDI 2010 MODEL WITH DIESEL FUEL AND MADE IT APPROX. 3/4 MILE....(GEESE WHAT A SURPRISE!!) AND SOUNDING SO FAMILIAR...YES?? JUST READ AGAIN THE PREVIOUS PARAGRAPH AND PLACE IT HERE.... IDENTICAL, IDENTICAL, SITUATION TO THE "T" THIS TIME AROUND, EXCEPT A DIFFERENT GAS STATION. DEALER TODAY, JANUARY 10, 2014 HAS INFORMED ME THAT, YES, INDEED THE HPFP HAS ATOMIZED AGAIN,....AGAIN,.. REALLY. I WANT TO LEMON THIS POS THAT I PAID $78,510.38 FOR AND WAS TOUTED BY THE DEALERSHIP AS ALMOST BULLET PROOF!! HAH LOL...I WAS A FOOL. NEVER AGAIN BUYING AN AUDI...UNLESS THIS IS MADE RIGHT. TRADE IN FOR FULL VALUE MINUS A LITTLE....SOUND OK?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559356January 10, 2014
FUEL SYSTEM, DIESEL
HPFP HAS ATOMIZED...AGAIN!!.... YES, AGAIN!!...STEERING LOCKED UP WHILE VEHICLE HAD SHUT DOWN AND WAS STILL MOVING ....APROX. 15 MPH...ALMOST HIT ANOTHER VEHICLE !!! MY 3 CHILDREN,9,12,14, WERE IN THE VEHICLE THIS TIME!! VERY DANGEROUS!! PLEASE SEE FIRST COMPLAINT... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511796May 13, 2013
FUEL/PROPULSION SYSTEM
LOST ACCELERATION, WOULD NOT TAKE ANY THROTTLE INPUT. STARTED TO SLOW DOWN, EPC LITE CAME ON AN STARTED FLASHING. SPEED CONTINUED TO DROP FOR THE NEXT 10 MILES. GOT OFF AT THE FIRST EXIT THAT CAME UP ON THE I5. AS I CAME OFF THE FWY I WAS DOWN TO 25 MPH. AT THE FIRST LITE I HAD TO STOP, THE ENGINE QUIT, I THEN TURNED RIGHT IT WAS DOWN HILL SO THE CAR GLIDED WITH NO POWER STEERING OR BRAKES. MADE IT INTO A PARKING LOT TO A SAFE PLACE TO PARK. CAR WOULD NOT RESTART. HAD IT TAKEN BY FLAT BED TO OUR AUDI DEALERSHIP 107 MILES AWAY. DEALER SAID THAT THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE COMPLETE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482623October 30, 2012
ENGINE, FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
TDI HIGH PRESSURE FUEL PUMP FAILURE WHILE ACCELERATING FROM RED LIGHT. THIS RESULTED IN LOSS OF POWER STEERING, POWER BRAKES AND STEERING WHEEL LOCKED WHILE PULLING CAR OVER. HAD CAR BEEN TRAVELING AT HIGH SPEED OR LESS EXPERIENCED DRIVER IT WOULD HAVE RESULTED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480946October 18, 2012
FUEL SYSTEM, DIESEL, POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
THIS IS A TDI VERSION OF THE Q7. THE HIGH PRESSURE FUEL PUMP FAILED DURING NORMAL USE AND SENT METAL PARTS THROUGH THE FUEL LINES, THROUGH THE FUEL FILTER AND INTO THE COMBUSTION CHAMBERS. AS A RESULT, THE ENGINE CEASED AND WE WERE LEFT STRANDED IN THE MIDDLE OF THE ROAD ON A WINDING CANYON ROAD. THE ENGINE BLOCK WAS DAMAGED; THE CRANK SHAFT BENT, THE PISTONS DAMAGED THE HEADS AND MANY OTHER PARTS WERE DESTROYED. THE CAR WAS REPAIRED BY AN AUDI DEALER AND REQUIRED ALL NEW FUEL COMPONENTS (BUMPER TO BUMPER) AND A NEW ENGINE. THE CAR WAS IN THE SHOP FOR OVER A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436138November 16, 2011
ELECTRICAL SYSTEM, STRUCTURE:BODY:TAILGATE
THE FOLLOWING INCIDENT HAS OCCURRED TWICE. THE ONLY COMMON FACTOR I CAN IDENTIFY IS A GREAT DEAL OF RAIN PRIOR TO THIS. MY TAILGATE HAS OPENED TWICE BY ITSELF. WHEN THIS OCCURS, IT TAKES SEVERAL MINUTES TO CLOSE. I'VE HAD THE DEALER LOOK AT IT. THEY CLAIMED TO HAVE VIRTUALLY TAKEN THE WHOLE THING APART, AND CANNOT FIND THE SOURCE OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432391October 21, 2011
FUEL SYSTEM, DIESEL, VEHICLE SPEED CONTROL
AS DRIVING ONTO THE HIGHWAY, WHEN ACCELERATING TO GET TO HIGHWAY SPEED VEHICLE LOST POWER WENT INTO LIMP MODE AND WAS NOT ABLE TO ACCELERATE. WAS ALMOST REARENDED BY TRACTOR TRAILER BECAUSE OF THIS ( HAD TO PULL ONTO THE SHOULDER TO GET OUT OF THE WAY). ALSO THE GLOW PLUG INDICATOR LIGHT STARTED FLASHING AND CHECK ENGINE LIGHT CAME ONE. TOOK THE CAR TO THE DEALER ( AUDI OF FAIRFIELD CT) THEY FOUND THAT THERE WAS A PROBLEM WITH THE HPFP METAL SHAVINGS IN THE FUEL SYSTEM AND THEY HAVE TO REPLACE THE ENTIRE FUEL SYSTEM. THEY ALSO SAID THAT IT MIGHT BE FROM PUTTING GASOLINE INSTEAD OF DIESEL FUEL, BUT I AM SURE I HAVE ALWAYS USED DIESEL AS I KEPT ALL RECEIPTS FROM GASSTATIONS. THEY WILL REPLACE THE ENTIRE FUEL SYSTEM AT NO COST TO ME, UNDER THE WARRANTY, BUT I THINK IT IS A PROBLEM THAT NEEDS TO BE ADDRESSED! THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406681June 13, 2011
SERVICE BRAKES, HYDRAULIC
THE EXCESSIVE HIGH IDLE SPEED AFTER WARM UP IN GEAR OF 800-850 RPM IS EXCESSIVE. THIS HIGH IDLE SPEED MAKES CONTROLLING THE CAR IN STOP AND GO TRAFFIC DIFFICULT DUE TO THE HIGH BRAKE PEDAL PRESSURE TO KEEP THE CAR FROM MOVING. THE MOST DIFFICULT CIRCUMSTANCE WAS HAVING THREE TIRES ON ICE AND ONE ON DRY PAVEMENT. THE QUATTRO DRIVE TRANSFERRED ALL THE POWER TO THE ONE TIRE THAT HAD TRACTION. I WAS UNABLE TO HOLD THE CAR AND BUMPED THE CAR IN FRONT OF ME. NO DAMAGE. THE CAR HAS BEEN IN TO THE DEALER TWICE TO HAVE THIS CORRECTED AND I HAVE BEEN INFORMED THAT SINCE MODEL YEAR 2008 THE IDLE SPEED IS NOT ADJUSTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341602July 6, 2010
FUEL SYSTEM, DIESEL
AUDI 2010 Q7 TDI FUEL FILLER PROBLEMS. ON SEVERAL OCCASIONS, APPROXIMATELY 1 IN 4 FUEL STOPS (CURRENT MILEAGE 9,200 MILES), I HAVE BEEN UNABLE TO INSERT A FUEL PUMP NOZZLE INTO THE FUEL FILLER NECK ON THE VEHICLE DUE TO A VERTICAL BAR JUST INSIDE THE FILLER OPENING. IF FUEL IS DISPENSED, ITS IS REJECTED ONTO THE OUTSIDE OF THE VEHICLE AND GROUND. POSSIBLE FIRE RISK. IN ADDITION, USING THE VEHICLE IN URBAN AND RURAL SETTINGS ALL OVER THE WESTERN US, I HAVE BEEN LOW ON FUEL AND UNABLE TO REFUEL THE VEHICLE RISKING RUNNING OUT OF FUEL FAR FROM ANOTHER STATION. PERSONAL SAFETY RISK. AUDI DOES NOT HAVE ANY EXPLANATION FOR THE PROBLEM YET IT SHOULD BE CORRECTED. I HAVE CALLED THE DEALER AND SEARCHED THE WEB FOR INFORMATION AND/OR A SOLUTION TO THE PROBLEM. MOST RECENTLY, AT A STATION AT WEST YELLOWSTONE NATIONAL PARK, I WAS ABLE TO OVERCOME THE LOCKING BAR WITH A KNIFE AND THE FUEL FILLER NOZZLE COMBINED SO I COULD RELEASE THE BAR AND INSERT THE FUEL FILLER NOZZLE. AUDI SAYS IT IS DUE TO DAMAGED FUEL PUMP NOZZLES AT FUEL STATIONS BUT THIS DOES NOT HOLD TRUE SINCE IT OCCURS AT STATIONS WHERE NOZZLES ARE NEARLY NEW AND PERFECTLY ROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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