Audi e-tron Complaints (2022)

31 consumer complaints on file.

#11579548March 26, 2024
ELECTRICAL SYSTEM
There is a recall for this vehicle for battery overheating and vehicle catching on fire. Audi is unable to remedy this issue at this time. I notice routinely that the charging wire used to charge this vehicle becomes extra hot during charging. I have discussed this issue with Audi but they claim they cannot help me at this time. I'm worried about danger of fire. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566717January 20, 2024
ENGINE
With less than 32,000 miles and approximately 1.5years of ownership, this brand new 2021 Audi Etron began having major electrical malfunctions. This was first noted as sudden inability to properly accelerate on the highway and an "electrical system malfunction" warning light on the dashboard. It was delivered to the Audi dealership service department where it was diagnosed as needing a brand new rear motor. Within 45 days of this repair being completed I again got the same "electrical system malfunction" warning light. It was taken to another dealership service department. They claimed it was a coolant issue and that the car was fixed. However, the very next day the same "electrical system malfunction" warning light was again alarming. The car was taken to yet another dealership service department where it was diagnosed as needing yet ANOTHER motor. This are major electrical problem in an electric vehicle and could've cause my car to completely die while driving. The vehicle now has a safety recall regarding the home charging cord component. As of now, there is no repair and Audi does not anticipate one available until mid 2024. As such, customers are being told it is only safe to charge your car to 50% volume.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561115December 20, 2023
ELECTRICAL SYSTEM
my house wire heats up and can't charge my car at home when its done charging cable is so hot can't hold it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557530November 29, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I purchased an Audi eTron 2022 in November 0f 2021. My wife has always loved the brand. Indeed, if you look at your sales records, you’ll find that we’ve purchased a Q5, two Q7s, and most recently an eTron from Audi North Austin. We’ve also always used your store for all the maintenance of our Audis. Approximately 5 months after buying the eTron we started experiencing glitches: -Screen randomly powering off -Random warnings, indicating something or another was not functioning. -The alarm would go off while the car in parked in our home garage. The key FOB was unable to disengage the alarm even if we get into the car and start it. The main issue I want to address is the most disturbing. On approximately 6 occasions, the car would come to an abrupt stop while traveling at about 35-45mph. I contacted Audi North Austin to have these issues looked at. I was given an appointment that was about two months out. In any case, this lea to the first visit to your service department for diagnostic and to address the issues. A couple of the minor issues listed above were fixed. However, we were informed that the abrupt stopping issue was escalated to Audi HQ but no fix was currently available. The service department rep did say, the did a software update and that might address the issue. About two weeks after the car was returned to us. We once again experienced the abrupt stopping again. (FYI, the impact of those stops is equivalent to getting rear-ended) This led to visit two. On this visit I was more reassured than the first visit. I spoke to Edwin and he was very sympathetic to our plight. He even suggested what he thought the problem might be. He mentioned that there is a sensor that runs down the side of the driver’s side and that that sensor may need to be replaced. Unfortunately, Edwin was wrong. Because a few weeks later while traveling about 45-50mph merging onto [XXX] . This particular incident put us closer to death that the previous ones. Several vehicles INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11523735May 24, 2023
EXTERIOR LIGHTING
Reverse lights do not meet minimum required illumination under J593c. Consequently, when dark, it is impossible to see objects or curbs behind the vehicle in the backup camera screen even on maximum brightness creating a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522103May 15, 2023
BACK OVER PREVENTION
Back up camera did not work and was unavailable. Car was in reverse and stationary. Issue was intermittent. Did not work three times in a row and then resolved itself. See attached photo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510001March 3, 2023
SERVICE BRAKES
On 3 separate occasions brake pedal went all the way to the floor without stopping the vehicle. Pumping the brake pedal did not help as brake pedal went to the floor each time. After a few panic pumps all of sudden brakes worked as if nothing had happen. This was not a gradual regain of pedal force but full force as if nothing had happen. Did not see any indications on dashboard at the time and none were present after any of the events listed below. Note - Each event was after car sat in parking lot for at least 4 hours. First time was Jan 23, 2023 at ~ 12,300 miles leaving parking in the morning onto main road. Fortunately no traffic. Second event Feb 8 ~12,900 miles leaving parking lot onto main road in the morning. Fortunately no traffic. Third event Feb 9 ~ 12,940 miles leaving business parking lot in the afternoon and was approaching the exiting gate which rose out of the way in time for car not to hit the barrier. Car was taken to Audi Service on Feb 13, 2023 to be evaluated. Audi Service could not duplicate issue and kept the car for 11 days. Audi technical team advised replacing the brake booster module (PN 4KE-614-100-AG-BEF) which was done by Audi Service in South Burlington, VT. Original Brake Booster removed from car was kept at Audi Service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506732February 11, 2023
FUEL/PROPULSION SYSTEM
Electric car that does not hold power. Ad says full charge can get you to 220 mi, however i can barely get 170 mi of full charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495452November 30, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Audi E-Tron. The contact stated while at a complete stop at a traffic light in the middle of an intersection, the vehicle lunged 2-3 ft. forward. A message indicating a possible forward collision was displayed. The vehicle then turned off independently. The contact was able to restart the vehicle and continued driving; however, the failure reoccurred while at a complete stop. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491002October 26, 2022
ENGINE, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
Upon the vehicle resting at a stop, for longer than 30 seconds, the vehicle will no longer accelerate. “SAFE” warning is shown by the instrument cluster. Had to turn power off to vehicle and back on for vehicle to accelerate. This has happened twice almost resulting in being rear ended and being stuck in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485438September 20, 2022
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
1. The brakes all of a sudden failed. We were at an elementary school in carpool line - near children- the brake pedal did not work at all, nothing. Warning message to stop driving brake failure. The Audi-Sense alert did at least put on the emergency parking brake before hitting a car ahead of us. Turned off and on, checking if computer vs actual brake issue (see below, computer issues as well). The car lurched forward, then warning, got out of line onto side of parking lot. After turning off and on again, it worked to drive again. Unclear right now if brakes actually gone but European recall Sept 2021 suggests this is really a brake issue and recall exactly as described here (I bought this car three months later, which suggests gross negligence on part of Audi here). 2. Tire sensors do not work, wrong readings on pressure. Safety issue. Similar e-tron recalled, but not mine - again, Audi negligence not properly recalling all impacted vehicles. 3. Additional computer errors. The screen goes black when in use and cannot be accessed while driving. Not a safety issue, but controls and visibility are lost. As I can only list 3 problems here will open a second issue for remaining failures on this 9 month old vehicle. Thank you, this model should not be sold in US. Unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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