ALTA REDSHIFT Service Bulletins
11 manufacturer communications on file.
- July 19, 2018•Document ID: 10144780Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SVC-ESB-18-003
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryUpdate firmware to avoid brown-out of accessory module
Associated Products (1)Associated Documents - January 8, 2018•Document ID: 10189242Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- SVC-TSB-18-001
- Date Added:
- March 22, 2021
- Manufacturer:
- ALTA
SummaryThrough our ongoing testing we determined that a small amount of Alta Redshift 5.8 Battery packs was produced with a potentially faulty component. While there is no safety risk, if this component was to fail, there is a small chance the Redshift might become inoperable. A Redshift with this faulty component will occasionally show a "precharge timeout" or "precharge fail" fault message on the display. Cycling the key a few times (up to 20) should clear the faults temporarily, allowing the rider to go back to camp.
Associated Products (3)Associated Documents - January 8, 2018•Document ID: 10144779Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SVC-TSB-18-001
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryReplace battery packs with manufacturing defect (weaker)
Associated Products (1)Associated Documents - December 18, 2017•Document ID: 10189240Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SVC-TSB-17-003
- Date Added:
- March 22, 2021
- Manufacturer:
- ALTA
SummaryWith data from field testing we found that the small wiring harness that connects the Charge Port connector (where the charger?s plug is inserted into the bike) and the Direct Current Charge Port (DCCP) might have the ability to wick water from the Charge Port connector down to the DCCP. In this case moisture in the connecrtor is causing a "short" that the Redshift's ECU could sense. This will cause the Redshift to not accept a charge.
Associated Products (3)Associated Documents - October 16, 2017•Document ID: 10144775Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SVC-ESB-17-001
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryReducing the current rating of the offboard charger (from 15A to 12A)
Associated Products (1)Associated Documents - October 5, 2017•Document ID: 10189239Service Bulletin/Repair InstructionsLANE DEPARTURE; POWER TRAIN
- Mfr Comm. #:
- SVC-TSB-17-002
- Date Added:
- March 22, 2021
- Manufacturer:
- ALTA
SummaryThrough our ongoing testing we have determined that a small amount of Alta Redshift 5.8 Battery packs were produced in such a way that an individual connection between cells might fail. If this failure happens, a loss of overall charge and overall power might be noticed. The machine wouldn?t necessarily throw a fault warning nor would it stop providing forward motion. It is plausible that a customer could be riding the bike and not even notice that this failure mode has occurred.
Associated Products (3)Associated Documents - October 5, 2017•Document ID: 10189241Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS
- Mfr Comm. #:
- SVC-TSB-17-004
- Date Added:
- March 22, 2021
- Manufacturer:
- ALTA
SummarySkidframe Inspection
Associated Products (3)Associated Documents - October 5, 2017•Document ID: 10144776Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- SVC-TSB-17-002
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryReplace battery packs with manufacturing defect (weaker)
Associated Products (1)Associated Documents - October 5, 2017•Document ID: 10144777Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SVC-TSB-17-003
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryReplace a harness by a waterproof version
Associated Products (1)Associated Documents - October 5, 2017•Document ID: 10144778Service Bulletin/Repair InstructionsSTRUCTURE:FRAME AND MEMBERS
- Mfr Comm. #:
- SVC-TSB-17-004
- Date Added:
- September 17, 2018
- Manufacturer:
- ALTA
SummaryVerify the weld quality of the skidframe
Associated Products (1)Associated Documents - October 16, 2014•Document ID: 10189238Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SVC-ESB-17-001
- Date Added:
- March 22, 2021
- Manufacturer:
- ALTA
SummaryThrough ongoing testing, Alta has discovered that off-bike chargers shipped with 2017 Redshift MX (VINs below) can exceed the current rating of a standard 15A 120VAC outlet as found in many homes. Exceeding the current rating of the outlet may cause the building wiring or plug to overheat, potentially leading to a fire.
Associated Products (3)Associated Documents