AIRSTREAM Safari Complaints

5 consumer complaints on file.

#10275213June 29, 2009
SERVICE BRAKES, ELECTRIC
TL*THE CONTACT OWNS A 2005 AIRSTREAM SAFARI BAMBI TRAILER. WHILE DRIVING 75 MPH, THE BRAKES FAILED AND THE CONTACT LOST CONTROL OF THE TRAILER. THE TRAILER WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE DEALER RECONNECTED THE BRAKE WIRES. UPON FURTHER INVESTIGATION, THE CONTACT WAS ABLE TO DETERMINE THAT THE STEEL PLATE THAT HOLDS THE BRAKE ASSEMBLY WAS NOT WELDED TO THE AXLE HOUSING, WHICH CAUSED THE BRAKE WIRES TO BE TORN FROM THE BRAKE ASSEMBLY. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO SUBMIT PICTURES. THE PICTURES WERE SENT AND THE CONTACT WAS INFORMED NOT TO PULL THE TRAILER BECAUSE IT WAS UNSAFE. NO COMPENSATION WOULD BE MADE BECAUSE THE WARRANTY WAS EXPIRED. THE TRAILER IS CURRENTLY BEING REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246090October 20, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 AIRSTREAM SAFARI 20 FOOT TRAVEL TRAILER. WHILE DRIVING 60 MPH, THE WHEEL SEPARATED FROM THE AXLE. THE DEALER COULD FIND NO FAILURES AND COULD NOT EXPLAIN WHY THE BOLTS SNAPPED. ANOTHER DEALER STATED THAT THE BOLTS WERE NOT PROPERLY HEAT STRESSED DURING PRODUCTION AND REFERENCED NHTSA CAMPAIGN ID NUMBER 04V506000 (SUSPENSION:FRONT:WHEEL BEARING), WHICH SEEMED RELEVANT TO THE FAILURE. HOWEVER, BECAUSE THE VEHICLE WAS A 2007 TRAVEL TRAILER AND THE RECALL ONLY COVERED 2004-2005 MODELS, THE CONTACT WAS OFFERED NO ASSISTANCE IN TERMS OF THE RECALL. HE SPOKE WITH THE MANUFACTURER WHO WAS SUPPOSED TO CALL HIM BACK AFTER CALLING THE DEALER, BUT THEY HAVE NOT CALLED HIM BACK YET. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196136July 11, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2005 AIRSTREAM SAFARI. THE CONTACT STATED THAT THE TREAD ON BOTH REAR TIRES IS SEPARATING. HE NOTICED THAT THE TIRES ARE 30.5 INCHES HIGH IN DIAMETER, WHEN THEY SHOULD BE 28.5 INCHES. THE PASSENGER SIDE REAR TIRE, WHICH WAS A SPARE, FAILED AT 2,500 MILES AND THE DRIVER SIDE REAR TIRE FAILED AT 12,500 MILES. THE TIRES ARE GOODYEAR MARATHON (SIZE ST225/75 R15) AND BOTH TIRES HAVE 65 PSI. THE CONTACT CAN PROVIDE PICTURES AND THE ACTUAL TIRES IF NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 12,500. NO OTHER VEHICLE INFORMATION WAS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159708June 13, 2006
SERVICE BRAKES, ELECTRIC
DT*: THE CONTACT STATED WHILE TOWING A TRAVEL TRAILER AT VARIOUS SPEEDS, THE RIGHT FRONT AND LEFT REAR SERVICE BRAKES FAILED TO WORK WHEN BRAKE PRESSURE WAS APPLIED. THE MANUFACTURER WAS ALERTED AND INSPECTED THE TRAILER SERVICE BRAKES. THE TECHNICIAN DETERMINED TWO OF THE FOUR BRAKE ASSEMBLIES WERE OUT OF ADJUSTMENT AND RENDERED USELESS DURING NORMAL BRAKING APPLICATIONS. ALL FOUR BRAKE ASSEMBLIES WERE REPLACED WHICH CORRECTED THE PROBLEM. THE TRAILER IS A 2006 AIRSTREAM TRAVEL TRAILER, MODEL SAFARI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126175June 22, 2005
SERVICE BRAKES, ELECTRIC
ON FRIDAY, JUNE 17, 2005, WHILE TRAVELING THROUGH CHICAGO, OUR AIRSTREAM TRAVEL TRAILER BRAKES BEGAN INTERMITTENTLY LOCKING WHILE BRAKING. LATER, WHILE DRIVING SOUTH ON I-57, BREAK CONTROLLER BEGAN PERIODICALLY REPORTING AN OPEN CIRCUIT AND WHEN THE BREAKS WERE APPLIED, THE CONTROLLER REPORTED SHORT CIRCUIT. WE ARRIVED AT AN AIRSTREAM DEALER WHERE A TECHNICIAN WAS ABLE TO PERFORM A VISUAL INSPECTION OF THE AIRSTREAM BREAK WIRES. AFTER REMOVING THE BREAK DRUMS, THE TECHNICIAN OBSERVED THAT THE THREE METAL CLIPS WHICH HOLD THE TWO WHITE WIRES FOR THE MAGNETIC BREAK WERE NOT SECURED TO THE BREAK ARMATURE. FURTHER, OBSERVATION REVEALED THAT THE BREAK PADS ON THE RIGHT REAR WHEEL HAD RUST DEPOSITS INDICATING THAT THE BREAKS MAY NOT HAVE BEEN IN OPERATION FOR A LONG PERIOD OF TIME. UPON CLOSER EXAMINATION, TECHNICIAN DISCOVERED THAT THE INSULATION ON ONE OF THE WHITE WIRES HAD WORN THROUGH FROM THE CHAFING OF THE BREAK MECHANISM, WHICH ULTIMATELY WAS MAKING CONTACT WITH METAL CAUSING A SHORT CIRCUIT. TEMPORARY REPAIR WAS MADE UNTIL A REPLACEMENT PART COULD BE OBTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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