AIRSTREAM Flying Cloud Complaints

2 consumer complaints on file.

• #11758399August 21, 2026
  ELECTRICAL SYSTEM

  This complaint concerns an immediate, systemic electrical fire hazard introduced by Airstream of Tampa through their dealer-installed Titanium solar package on my 2023 Airstream RV. Service technicians mounted a high-output Victron MultiPlus-II 12/3000/120-50 (3,000-watt) inverter/charger improperly inside an enclosed, unvented wooden cabinet. The unit's primary cooling exhaust rests directly flush against a solid wooden cabinet wall without clearance or cabinet venting, directly violating the Victron installation manual, which dictates and warns: "For safety reasons, this product should be installed in a cool environment." "The product must be installed in a dry and well-ventilated area...""Ensure that there is always sufficient free space around the product or ventilation openings are not blocked." This 3,000-watt inverter under high electrical load without exhaust ventilation traps severe thermal energy against combustible cabinetry, creating a direct structural fire hazard while parked or underway.On August 13, 2026, I spoke directly with Airstream of Tampa Service Director Aaron Schaldach and General Manager Samantha Mulvihill regarding this hazardous setup. Mr. Schaldach confirmed their service department performed the work and explicitly stated: "This is how we install these units in this model Airstream." Because dealership leadership confirmed that mounting high-voltage inverter units flush against wooden walls without required thermal clearances is their standard installation protocol, this is not an isolated technician error. It represents a systemic, fleet-wide fire risk introduced across multiple Airstream travel trailers modified and sold by this franchise. When requested to remediate the safety violation, dealership management explicitly refused. Action is needed to evaluate the fleet-wide thermal runaway risks posed to unsuspecting RV owners and determine if a safety recall and mandatory dealer remediation campaign are warranted.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11460312April 10, 2022
  SERVICE BRAKES, ELECTRICAL SYSTEM

  The brakes on my new Airstream Flying Cloud (23 ft) are unreliable, lock up, and/or engage without notice, endangering myself and others. Trailer was purchased on 16 Mar 2021. Took it on a 400 mile trip without incident. Before the second 400 mile trip on 8 Sep, I noticed the some running lights were filled with water. On the trip, inside the Allegheny Tunnel, PA Turnpike, the automatic lights came on and the brakes applied. When I turned off the lights, the brakes released. I took it to the dealer and they replaced some of the running lights and leaking wheel bearing, so I could get home. Upon arrival at home, he brakes locked up again in my driveway trying to park it. Not knowing if it was safe to move, I called CoachNet for roadside/driveway service to see if I could safely take it to the Air stream dealer safely again. They determined the wire harness was bad and needed replacement. My dealer contacted Airstream and they stated stated the harness was corroded, and may be causing the braking problems. My trailer is 6 months old at that time and was stored carefully. Airstream said the problem is caused by corrosion of the trailer components, including the wiring harness controlling the brakes. If so, this is a manufacturing problem which would affect similar Airstream trailers mfg’d during this time period. This is a critical safety issue. NOTE: Attached same file in 2 different formats. This states the wire harness and electrical issue is the source of the braking problem.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0