Acura TLX Complaints (2016)

111 consumer complaints on file.

#11244397August 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGHT MY ACURA A FEW MONTHS AGO SO I'M VERY SHOCKED BE HAVING SUCH A SCARY INCIDENT SO FAST. I THOUGHT ACURA'S WERE DEPENDABLE RELIABLE CARS THAT WOULD KEEP ME AND MORE IMPORTANTLY MY CHILDREN SAFE. I FELT SO SCARED FOR THE SAFETY OF MY CHILDREN. IT WAS EVEN MORE UPSETTING TO FIND THAT THIS SAME SITUATION ON THE SAME BRAND OF ACURA'S HAS HAPPENED BEFORE TO MORE THAN 1 PERSON ON YOUTUBE! WHAT IS ACURA WAITING FOR ON A RECALL. YOU WOULD THINK THEY WOULDN'T WANT ANY LAWSUITS WHEN SOMEONE GETS HURT. PLEASE HELP TURN THIS INTO A RECALL BEFORE LIVES ARE LOST. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242634August 8, 2019
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE HIGHWAY AND TURNING AND THEN ALL OF A SUDDEN THESE INDICATORS CAME ON WHICH WERE THE VSA, POWER STEERING, CHECK ENGINE LIGHT, AND THE BRAKE SYSTEM CAME ONE. ONCE THESE INDICATORS CAME ON THE CAR STARTED STALLING AND WOULDN'T GO PAST 2 RPM AND HAD LACK OF POWER. SO WE HAD TO AUTOMATICALLY STOP AND PULL OVER TO THE SIDE. COUPLE OF CARS WERE BEHIND US AS WELL AND WE COULD HAVE CRASHED. WE TOOK ABOUT A MONTH OR SO BEFORE WE TOOK IT IN TO FRESNO ACURA AND THEY SAID IT WAS THE FUEL PUMP THAT'S BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242131August 6, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AND VARIOUS UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRESNO ACURA (7250 N PALM AVE, FRESNO, CA 93711, (559) 431-3400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241361August 2, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241252August 2, 2019
ELECTRICAL SYSTEM
THIS VEHICLE HAS HAD REPEATED BATTERY FAILURES. I HAD TO HAVE A BATTERY REPLACED IN THIS CAR LESS THAN A YEAR AGO AND YESTERDAY, THE NEW BATTERY DIED AGAIN. I WAS AT THE GAS STATION GETTING GAS AND WHEN I TRIED TO START THE VEHICLE, ALL OF THE LIGHTS STARTED FLICKERING WITH A LOUD REPETITIVE CLICKING SOUND AND THE VEHICLE WOULD NOT START. I HAD TO CALL ACURA ROADSIDE ASSISTANCE WHO SENT OUT A AAA TOW DRIVER. THE TOW DRIVER SAID THAT HE HAS HAD ABOUT 80 CALLS FOR THIS TYPE OF VEHICLE JUST THIS YEAR ALONE AND ALL OF THEM HAVE HAD BATTERY ISSUES. ACURA SHOULD ISSUE A RECALL FOR THESE DEFECTIVE BATTERIES. I HAVE THE VEHICLE AT AN ACURA DEALER FOR THE 2ND TIME IN A YEAR TO HAVE THE BATTERY REPLACED. THE VEHICLE IS STILL FAIRLY NEW WITH ONLY 46,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221372June 20, 2019
UNKNOWN OR OTHER
VEHICLE HAS STALLED MULTIPLE TIMES AFTER RESTART FROM IDLE STOP. UPON RELEASING OF THE BRAKES OR MOVEMENT OF THE STEERING WHEEL, A HALF RESTART INITIATES FOLLOWED BY A TOTAL STALL AND ALL LIGHT ON THE DASH FLASHING. THIS HAS HAPPEN ABOUT 7 TIMES FROM A FULL STOP RANDOMLY. THIS RESULTS IN A FULL STALL AND INABILITY TO RESTART THE CAR FOR ABOUT 10 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221373June 20, 2019
ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS, THE DRIVER SIDE WINDOW DOES NOT AND WILL NOT CLOSE. WINDOW ROLLS UP CLOSED THEN IMMEDIATELY ROLLS BACK DOWN. NOTHING IS BLOCKING THE WINDOW OR STUCK IN THE TRACKS. DOES THIS A FEW TIMES THEN FINALLY CLOSES. ONLY OCCURS WHEN SWITCH IS PULLED ALL THE WAY FOR AUTO CLOSING. ADDITIONALLY, ON A FEW OCCASIONS, WHEN I MAKE LEFT TURNS, THE FRONT PASSENGER WINDOW ROLLED UP BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221374June 20, 2019
WHEELS
EXCESSIVE VIBRATIONS ABOVE 70MPH. BROUGHT BACK TO DEALERSHIP OVER 10 TIMES AND TOLD THE SAME THING OVER. THEY ARE UNABLE TO DUPLICATE THE ISSUE SINCE THEIR TECHNICIANS ARE UNABLE TO TEST DRIVE OVER 55MPH SPEED LIMIT. WAS ALSO INFORMED BY A SALES REP THAT THIS IS A KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153416November 23, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
WHILE TRAVELING 75 MPH ON INTERSTATE MULTIPLE / ALL WARNING LIGHTS SUDDENLY ILLUMINATED ON DASH BOARD AND THE CAR PLACED ITSELF INTO NEUTRAL FROM DRIVE POSITION. UPON COMING TO REST CAR WAS PLACED INTO PARK ALONG SHOULDER AND WHEN DRIVE WAS SELECTED IT WOULD NOT ENGAGE. VEHICLE WAS TURNED OFF AND ALLOWED TO SIT FOR SEVERAL MINUTES BEFORE RESTARTING AGAIN. AGAIN IT WOULD NOT ALLOW TO GO INTO DRIVE. TOW TRUCK WAS DISPATCHED AND AFTER ABOUT 30 MINUTES CAR WAS ABLE TO SHIFT INTO DRIVE. VEHICLE WAS THEN DRIVEN ABOUT 1/8 MILE ALONG SHOULDER TO VISIBLE REAR STOP ENTRANCE. WE WAITED FOR TOW TO TRUCK TO ARRIVE. CAR WAS RESTARTED AND WOULD NOT ENGAGE INTO DRIVE OR NEUTRAL WHEN ATTEMPTING TO LOAD ONTO TOW TRUCK. AFTER SEVERAL ATTEMPTS NEUTRAL AND DRIVE EVENTUALLY ENGAGED. CAR WAS TAKEN TO NEAREST DEALER JUST BEFORE CLOSE BEFORE MAJOR HOLIDAY. RECIEVED CALL FROM DEALER STATING THAT THE CAUSE OF ALL THIS WAS DEAD BATTERY. UNKNOWN TO THEM BATTERY WAS REPLACED Y MONTHS PRIOR. ALSO I HAVE DTS REPORT SHOWING MULTIPLE MALFUNCTIONS AND ERRORS. I FEEL THAT IF ALL THIS CAN HAPPEN BY HAVING A DEAD BATTERY (THAT SOMEHOW ALLOWS YOU TO RESTART YOUR CAR MULTIPLE TIMES AFTER INITIAL MALFUNCTION) THIS IS A HUGE SAFETY CONCERN. I CALLED DEALERSHIP BACK AND ASKED THEM TO DOUBLE CHECK DIAGNOSIS AND ALSO CHECK ALTERNATOR BEING THAT THE BATTERY IS ONLY 6 MONTHS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132792October 1, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE DOES NOT START. TOTAL ELECTRIC FAILURE. NOT A BATTERY PROBLEM PER DEALER. STILL AT DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096519May 17, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL WHILE ON AN INCLINE AND ROLLED IN REVERSE TOWARDS ONCOMING TRAFFIC. THE CONTACT APPLIED THE HAZARD LIGHTS, AND TURNED THE VEHICLE OFF AND BACK ON. THE CONTACT THEN PARKED THE VEHICLE IN A PARKING AREA. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS: ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (425) 775-2925) AND ACURA OF BELLEVUE (13424 NE 20TH ST, BELLEVUE, WA 98005, (425) 644-3000) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER ISSUED 79 TSBS ON THE POWER TRAIN; HOWEVER, THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V640000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089921April 24, 2018
AIR BAGS
ON OR AROUND THE END OF MARCH OR FIRST OF APRIL 2018, I PURCHASED A ACURATLX 2016. IT WAS FROM AN INDIVIDUAL, BUT, HE HAD A CERTIFICATE OF 100% APPROVAL THAT EVERYTHING WAS PROPERLY WORKING FROM JERRY DAMSON ACURA DEALERSHIP IN HUNTSVILLE, AL. I TEST DROVE THE CAR AND FELL IN LOVE WITH IT. I PAID CASH FOR THE CAR, AND RECIEVED THE TITLE FROM HIM. MY MOTHER AND 4YR. OLD DAUGHTER WAS WITH ME. I PUT HER CAR SEAT IN THE BACK AND MY DAUGHTER AND I WERE ON OUR WAY HOME (APPROX.90 MILES) BUT, WE HAD TO STOP AT A GAS STATION FIRST THE CAR WAS ON EMPTY. I DROVE APPROX. 3 MILES AND I PULL IN TO THE GAS STATION. I DROVE UP TO THE PUMP AND PUT IT IN PARK. I HAVE NOT OPENED MY DOOR OR TURN OFF THE ENGINE. ALL OF A SUDDEN MY LEFT ARM AND SHOULDER WERE HURTING IN THE MOST INTENSE PAIN. MY DAUGHTER WAS SCREAMING AND MY MOTHER HAD PULLED UP BESIDE ME IN HER CAR. AND MY EARS ARE RINGING AND I COULD SEE MY MOTHERS LIPS MOVING AND HER HANDS ARE MOVING UP AND DOWN. I FINALLY ROLLED DOWN THE BACK WINDOW (WERE MY DAUGHTER WAS). SHE SAID WHITE SMOKE ROLLED OUT OF THE WINDOW AS I WAS OPENING IT. I HEAR HER SCREAMING ARE YOU OK - SOMEONE FIRED A SHOTGUN WE HAVE TO GET OUT OF HERE! AS I WAS LOOKING AROUND THIS WHITE SHEET COVERED MY SIDE OF THE CAR! THE DRIVER SIDE AIRBAG DEPLOYED! HOW COULD THIS HAVE HAPPENED! IT WAS CLEARED 100% APPROVAL BY AN ACURA DEALERSHIP - JERRY DAMSON - IN HUNTSVILLE, AL. PLEASE, PLEASE TELL ME HOW THIS COULD HAPPENED
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11080229March 19, 2018
POWER TRAIN
TRANSMISSION FUNCTION SENSOR FAILURE WARNING AND BLIND SPOT SENSOR FAILURE WARNING APPEARED ON DASH WHILE I WAS DRIVING ON A CITY STREET. CAR WENT IMMEDIATELY INTO NEUTRAL WHILE I WAS DRIVING. IF I TOOK MY FOOT OFF THE BRAKE IT WOULD ROLL BACKWARDS INTO ONCOMING TRAFFIC AND CARS DRIVING BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055814December 20, 2017
ENGINE
UNUSUAL NOISE FROM ENGINE WHEN IDLE, WHICH INCREASES GRADUALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047099November 17, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
DRIVING ON THE EXPRESSWAY AT 70 MPH, THE CAR STARTS SPUTTERING THEN DECELERATED, IT WOULD NOT ACCELERATE EVEN WHILE PRESSING THE GAS PEDAL. I PULLED OFF TO THE EMERGENCY LANE AND THE LIGHTS STARTED FLICKERING, WARNING LIGHTS APPEARED "CHECK HILL START ASSIST SYSTEM", "CHECK EMISSION SYSTEM", "CHECK POWER STEERING SYSTEM", "CHECK BRAKE HOLD SYSTEM", "CHECK BRAKE SYSTEM", AND "CHECK PARKING BRAKE SYSTEM". AFTER SITTING IN THE EMERGENCY LANE AFTER ABOUT 30 SECONDS, THE CAR SHUT OFF. EXTREMELY DANGEROUS SITUATION. IT WAS DIAGNOSED AS A BATTERY WITH A DEAD CELL. AMAZINGLY, OF ALL THE LIGHTS THAT ILLUMINATED, I NEVER RECEIVED ANY WARNING THAT I HAD DEAD BATTERY. THE BATTERY LIGHT DID NOT COME ON UNTIL THE OTHER WARNING LIGHTS CAME ON. THIS HAPPENED AT 35,246. THIS IS THE SECOND TIME THE CAR HAS BEEN AT THE SERVICE CENTER IN LESS THAN 10 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047101November 17, 2017
POWER TRAIN
WHILE DRIVING 30 MILES PER HOUR ON A CITY STREET, I NOTICED THE CAR STARTED WAS SHIFTING HARD. TWO MINUTES LATER, THE WARNING LIGHTS APPEARED "CHECK VSA SYSTEM", "CHECK PRECISION ALL WHEEL STEER SYSTEM", AND "CHECK TRANSMISSION" AND THE CAR WOULD NOT ACCELERATE. THIS HAPPENED AT 16,721 MILES. THE DIAGNOSIS WAS CRUMBS IN THE GEAR PANEL. ACURA SHOWED NO RECORD OF ME BRINGING MY CAR IN FOR THE SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003943July 10, 2017
POWER TRAIN
DRIVING AT HIGHWAY SPEED, CRUISE CONTROL ON. TRIED TO ACCELERATE, USING PEDAL, TO PASS. NO RESPONSE FROM VEHICLE. DRIVER INFO CLUSTER WAS FLASHING "N" FOR NEUTRAL. MULTIPLE ERROR MESSAGES " CHECK TRANSMISSION", "CHECK EMISSIONS SYSTEMS", "CHECK PARKING BRAKE SYSTEM". CONFIRMED ENGINE WAS STILL ON, @ IDLE SPEED. PRESSED "D" TO RE-ENGAGE DRIVE. TRANSMISSION WOULD NOT ENGAGE. FORCED TO COAST TO SIDE OF ROAD IN TRAFFIC WITH NO ABILITY TO ACCELERATE OR KEEP SPEED. ONCE UNDER 5 MPH TRANS MADE CLICKING SOUND AND EVENTUALLY ENGAGED "PARK" ABRUPTLY. MADE MORE UNSUCCESSFUL ATTEMPTS TO ENGAGE "DRIVE". GOT OUT CHECKED VEHICLE FOR ANY OBVIOUS MECHANICAL FAILURES. GOT BACK IN CAR TURNED OFF AND BACK ON. ERROR MESSAGES REMAINED BUT WAS ABLE TO GET THE TRANS TO ENGAGE DRIVE. DROVE VEHICLE TO SAFER PLACE OFF THE INTERSTATE. CALLED ACURA ROAD SIDE SERVICE. WHILE WAITING FOR SERVICE I TURNED CAR OFF AND RESTARTED. CAR CAME BACK UP "NORMAL". FINISHED MISSION. ACURA DEALER AT DESTINATION FOUND NO PROBLEMS OR STORED CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995828June 19, 2017
SEATS
THE HEADREST IS CRIPPLING. I AM 5 FOOT 5 INCHES WITH GREAT POSTURE. WHEN I SIT IN THE SEAT, THE HEADREST PITCHES MY HEAD FORWARD AND HURTS. THE LONGER THE DRIVE THE WORSE IT HURTS. 2 CHIROPRACTORS SAY IT IS MECHANICALLY IMPOSSIBLE FOR THE HUMAN BODY TO SIT THIS WAY. THIS SITE HAS A GREAT DESCRIPTION: HTTP://WWW.YOGABACK.COM/NEW-CAR-HEADRESTS-DESIGNED-TOO-FAR-FORWARD.HTML THIS SITE HAS GREAT PICTURES: HTTP://THEMALLEABLEMOM.COM/2014/06/16/CAR-SEAT-POSITION-CAUSING-YOU-PAIN/ YOU REALLY NEED TO CHANGE THIS AS THE PAIN LEVELS ARE ACUTE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10957515February 28, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949879February 6, 2017
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2017 (NA) ACURA TLX. THE CONTACT STATED THAT THE HEADREST ON THE DRIVER SEAT WAS DESIGNED TO POINT FORWARD AND DOWN, WHICH CAUSED THE DRIVER TO HAVE LOWER BACK AND NECK PAIN AND NUMBNESS TO THE LEGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600. UPDATED 06/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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