Acura TLX Complaints (2018)

97 consumer complaints on file.

#11556154November 20, 2023
ENGINE
Spun rod bearings at 88000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545720September 20, 2023
ENGINE, STEERING
I am one of many owners of an Acura/Honda J35 V6 engine that has had a connecting rod bearing failure at low mileage to no fault of the owner. In this case that is me. I bought this vehicle 5,000 miles ago from a dealer and it ran great. No issues. Ran trouble codes. None. Out of no where it started ticking. I stopped. Many other people who don’t know cars wouldn’t. If you keep driving the vehicle with this engine failure it eventually seizes the motor and you lose power steering. Connecting rods can snap and be projected through the engine as well. This is an uncommon failure in engines unless neglected or there is a defect. Honda even had to recall vehicle many years ago for the same exact issue which is now occurring again. I am encouraging other owners to file a complaint that are in our Acura forum online. Will be able to submit documentation when car is fixed. At dealer now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545525September 19, 2023
ENGINE
Car goes into limp mode at highway speeds due to an issue with the engine. Engine needs replacing at low miles. Safety hazard that is not expected to happen when proper maintenance is performed promptly and car is driven appropriately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542201September 1, 2023
SERVICE BRAKES
Vechile starts vibrating when breaks are applied at highway speeds or when stopping completely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529242June 27, 2023
ENGINE
While on the interstate, the Vehicles check engine light began blinking and the car lost power. Trying to accelerate the vehicle wouldn’t speed up and began sputtering. I had to maneuver to the shoulder without causing an accident. The car was making a knock/rattle while trying to accelerate. Acura dealership service department quoted me $20k repair for the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520637May 5, 2023
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I was driving and a lot of warning lights came on, on the dash and 10 different warning messages in the message center. The alignment instantly messed up jerking my car to the right and I had to try to gain control and correct. Luckily, I was only going about 25-30mph and was able to correct. If this would have occurred moving faster the outcome could have been very different. Dealership is stating it is the P-AWS actuator on my 2018 Acura TLX that have gone out and caused this to occur. Appears to be an issue many have encountered with two different Acura models according to what I have found online and a costly repair of $6,000. Someone could really have been hurt with this issue if going at a speed of normal driving or on a freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518920April 25, 2023
POWER TRAIN
I have a 2018 Acura tlx 6 cyl with 39k miles on it. Transmission bangs Into second gear when I first start driving the car each day. I brought to the dealership. Had codes updated and did a transmission service with no succsess. Dealership stated They can’t do anything else without tripping a code. I know this is a known issue but can’t get It resolved. All maintenance is up to date on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515047April 2, 2023
POWER TRAIN
Yesterday a friend of mine was driving my 2018 Acura TLX. She thought she had it in P(park,) but it wasn't in park it was in D(drive) still. She had let her foot off the brake thinking it was in park and the car started moving. It wasn't until she said she looked up and realized it wasn't in park. She stated to me that she pushed the P(park,) but unfamiliar with my car and doesn't know which buttons on the panel are such as P(park,) R(reverse,) N(neutral.) With that said let it be noted that when I bought the car in April of 2022 the D & P were worn out from use. Almost a year later they are even more worn out so my friend didn't know exactly if the vehicle was in P or D because of how worn they are. The dealership I bought it from is aware of the buttons wearing out and said they wouldn't fix/replace it. Please note the 2 pictures submitted with this shows #1 with headlights off #2 with headlights on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506935February 13, 2023
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the headlights started flickering. The vehicle was taken to an independent dealer to be diagnosed. The contact was informed that the amps in the battery was low. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503261January 23, 2023
ELECTRICAL SYSTEM
I have had, for years, Idle Stop/restart failures on my 2018 Acura TLX, too many times to count. One time, I heard the screeching tires of a car behind me stopping to avoid rear-ending me, when the driver thought I was going to proceed through an intersection, only to have the car die. Another time, with my infant in the car, I was nearly T-Boned when the car died failing to get through an intersection after a stop. I've taken the car in for service numerous times. Each time, they either couldn't find the problem, or told me I didn't drive it enough, or needed to keep it on a trickle charger, or that I needed a new Battery. In June of 2022, I received a letter from Acura informing me to get a PGM-FI software update. I did. Last night, the car died attempting to restart on a freeway off ramp (which it has done previously as well I should add). I shouldn't have to explain how dangerous it is having a car die on a freeway off ramp. Acura - FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498449December 21, 2022
ENGINE
The car failed to turn back on after the auto stop fuction turned the engine off. This left me stranded at a green light. After a few seconds the car put itself in neutral and I slowly coasted to the side of the road as I was on a hill. It would not start for around 30 seconds, remained in accessory mode with the engine off. Finally it started and I cautiously drove home. The oil and coolant levels are still perfect and I got the battery tested. Not sure why it would not start back up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485710September 21, 2022
ENGINE
The Idle stop feature will NOT automatically restart and causes me to stall for an unsafe amount of time. There is a recall call for my Acura 2018 TLX but my VIN does not fall under the qualifying vehicles. I am very upset and this is a safety matter that needs to be addressed ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472239July 3, 2022
FUEL/PROPULSION SYSTEM
This unit had recall for the fuel pump and even after the recall was completed . The car is still doing the same thing . It stalls out I tried to reach out to the manufacturer and nothing has been done ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470167June 21, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
When I bought the 2018 Acura TLX I asked about the buttons on the shifter being warn out. And they said they were fine and did not need to be replaced. I also brought this to Acura's attention that the fact that they wear out enough other drivers will not know which buttons is which and it can become a safety issue. Again, they brushed it off and said it wasn't in need of fixing. Well, my friend drove my car and even though I told her about the issue still had issues. She could not find the park button and pushed the wrong button. Causing the car to move when she thought it was in park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459222April 1, 2022
ELECTRICAL SYSTEM, ENGINE
Engine fails to start after idle stop, when the idle-stop off button is not engaged, and the battery doesn't have enough power to re-start the vehicle. Essentially, the engine tries to start up at a traffic light/intersection but fails, causing the car to turn off and shift to Neutral without warning. I then have to realize what is happening, shift the car from Neutral to Park, and hit the start button to be able to re-start the car. There is no warning from the car that the battery is going to be unable to keep the car running, so the stall is 100% unexpected. This is unsafe, as the re-start procedure is not intuitive, takes time, and causes cars behind you to start honking. It could very easily cause a crash. Either Acura needs to fix this issue with a battery warning, or provide the option of turning the auto-idle stop off button on permanently (which some members of our government wouldn't like, but would fix the problem and keep someone from being seriously injured). This is also a known issue by Honda/Acura, as many other owners are reporting it: https://www.tlxforums.com/threads/engine-failing-to-start-after-idle-stop.31809/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458976March 30, 2022
ENGINE
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the vehicle stalled approximately ten times. The vehicle inadvertently shifted into neutral. The vehicle was restarted after five minutes. The local dealer was contacted. The vehicle was diagnosed and repaired. The manufacturer was not contacted. The failure mileage was approximately 47,700. Consumer stated there was a known software bug in the auto idle feature, that needed updating. Consumer took the car to the dealer and had the software updated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457542March 20, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
There are so many lights flashing, my vehicle will not go over 50MPH, My steering wheel is no longer straight its actually to the left. I brought it to Acura and they are stating its a REAR TOE ACTUATOR issue and refuse to cover the 5,100.00 fee to fix this issue that has had a SAFETY BULLETIN posted for a 2015 TLX. There has been a bulletin about this according to Carvana so ACURA is aware of this issue but refuse to recall this issue. Warning lights are as follow, BRAKE SYSTEM ISSUE, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, Adaptive Cruise Control problem, VEHICLE STABILITY ASSIST PROBLEM, PRECISION ALL WHEEL STEER PROBLEM, POWER STEERING FAILURE. This vehicle only has 46,987 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454676March 1, 2022
AIR BAGS
My car slid off of the road during a blizzard and hit a tree head on. My front end had smashed in and the car was totaled. The airbags did not deploy and the police who arrived on the scene believed that they should have. I brought my car to a body shop to assess the damages as well as look into the issue of the airbags. He told me that all of the crash sensors had gone off and my seat belt had locked up which led him to believe that my airbags should have definitely deployed. The car had no warning lamps on prior to the accident. I often travel on the interstate and had this crash happened at greater speeds I most likely would have not survived. The vehicle is in transit to a salvage yard but is available for inspection.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11443568December 13, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle is having problems w original recall issues. Car stopping on its own on the highway, car says it’s on E all the time but has gas, car hesitates continually and sometimes just stops, electrical system is having major glitches, transmission and engine having major issues with hesitation and delay. I’ve bright it back many times and I’m beyond frustrated with no resolution. It’s unsafe to drive. Problem since day 1 I got the car. I’m scared to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426649July 27, 2021
ELECTRICAL SYSTEM
When I press the start button with my key fob in range and with a new battery, the car won't start, but makes a rapid "ticking" noise while all of the dashboard lights flicker and other interior and exterior lights turn on. Despite repeated attempts over several hours, the car will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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