Acura TLX Complaints (2016)

111 consumer complaints on file.

#11419246June 1, 2021
ENGINE, FUEL/PROPULSION SYSTEM
For just shy of a year, We've been experiencing problems with our 2016 TLX misfiring and stalling. Fuel pressure has been tested and it's shown to dramatically drop while under load. It behaves like the problem identified with the recall NHTSA 19V060000 for the V6 of the same year/model. It's a very disturbing event when it happens and it prevents us from driving the car longer than 30-45 minutes - particularly for adequately and safely handling highway driving. At the worst, the car goes into limp mode/stalls out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408575April 17, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE SOME SERIOUS ISSUES WITH ACURA TLX WITH IDLE STOP FEATURE. MY CAR HAD THE SAME ISSUES LAST YEAR, WHEN THE CAR DIDN'T TURN BACK ON AUTOMATICALLY AFTER THE IDLE STOP FEATURE ACTIVATED. I TOOK MY CAR TO THE DEALERSHIP(ACURA OF FREMONT, CA) AND THEY CAN'T ABLE TO FIGURE OUT THE ROOT CAUSE AND MY CAR BATTERY DIED IN THE MIDDLE OF THE ROAD. IT TOOK 3 -4 HOURS TO TAKE THE CAR TO THE DEALERSHIP AND THEY REPLACED THE BATTERY BUT NOW THIS ISSUE STARTED HAPPENING AGAIN. I CALLED ACURA CUSTOMER SERVICE AND THEY PROVIDED ME THIS CASE NUMBER # [XXX] AND FORWARD THE CASE TO LOCAL DEALERSHIP (ACURA OF FREMONT, CA). I HAVE DROPPED THE CAR AT THE DEALERSHIP BUT THEY ARE NOT VERY HOPEFUL TO FIND OUT THE ROOT CAUSE OF THIS ISSUE. THIS ISSUE IS REALLY A SAFETY RISK AND NOT SURE WHAT YOU ARE PLANNING TO DO TO ADDRESS THIS ISSUE. IT'S SEEMS TO BE A KNOWN ISSUE WITH IDLE STOP FEATURE. HTTPS://WWW.TLXFORUMS.COM/THREADS/ENGINE-FAILING-TO-START-AFTER-IDLE-STOP.31809/ I AM HOPEFUL THAT YOU WILL ADDRESS MY CONCERN. PLEASE FEEL TO REACH OUT TO ME AT [XXX]. THANKS INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398867March 3, 2021
POWER TRAIN
AS I COME TO A SLOW DOWN AND A STOP MY CAR SURGES LIKE IT WANTS TO CONTINUE TO GO. MORE LESS FEELS LIKE IT JERKS OR A STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389703January 24, 2021
ELECTRICAL SYSTEM
THE TELEMATICS UNIT IN MY 2016 ACURA TLX REMAINS IN THE ON POSITION AND CONTINUES TO ATTEMPT TO CONNECT TO A BLUETOOTH DEVICE WHILE VEHICLE IS OFF. THIS CONTRIBUTES TO BATTERY FAILURE. MANY OWNERS HAVE DISCONNECTED THE DEVICE AS HAVE I , IN ORDER TO KEEP THE BATTERY FROM CONSTANTLY DYING. CAR DIES AFTER ONE FULL DAY OF NOT BEING STARTED REQUIRING THE BATTERY TO NEED TO BE RECHARGED. ACURA STATED THEY CAN REPLACE TELEMATICS FOR A CHARGE OF $1000 BUT NOT SURE IF THIS WILL CORRECT THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386768January 6, 2021
ENGINE, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
MY ELECTRICAL PARKING BRAKE STAYS ON EVEN WHEN I UNAPPLY THE BRAKE. SOMETIMES MY AUTOMATIC EMERGENCY BRAKING LIGHT WILL COME ON SAYING DISABLED. MY TRACTION STABILITY CONTROL WILL BECOME DISABLED OUT OF NOWHERE. MY LANE KEEPING ASSISTANCE WILL ALSO BECOME DISABLED WITH EVERYTHING ELSE. ALL THIS HAPPENS ALL TOGETHER AND MY CHECK ENGINE AND EMISSION WARNING LIGHT COME ON WHENEVER EVERYTHING BECOMES DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383406December 14, 2020
BACK OVER PREVENTION
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BACK OVER PREVENTION CAMERA FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THERE WAS MOISTURE INSIDE THE LENS, CAUSING THE IMAGE TO BE BLURRY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMERA SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373940November 10, 2020
ELECTRICAL SYSTEM, ENGINE
I TRIED TO START MY CAR AND IT MADE A WEIRD TICKING NOISE AS IF THE BATTERY WAS DEAD. ALL THE LIGHTS ON THE DASHBOARD TURNED ON AND THE CAR KEPT TELLING ME I NEEDED TO TURN OFF SOME SORT OF BRAKE SYSTEM IN ORDER FOR THE CAR TO WORK. I TURNED THE CAR OFF AND TRIED AGAIN, THIS TIME IT WOULD NOT START BUT AUTOMATICALLY TURNED ON TO ACCESSORY MODE. I HAD TO CALL MY CAR INSURANCE TO GIVE THE CAR A JUMP AND IT SEEMED TO DO THE TRICK, HOWEVER, HE NOTED THAT IT WASN'T THE BATTERY AND THAT IT WAS VERY ODD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353546September 7, 2020
SERVICE BRAKES
WHILE DRIVING AND I APPLIED THE BRAKES I CAN FEEL IT SHAKING VERY RAPIDLY ,HOWEVER IT HAPPENS MORE WHEN I DRIVING A DOWN HILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350330August 19, 2020
SEATS
ON MY 2016 ACURA TLX I HAVE A PROBLEM WITH THE SEAT PLASTIC TRIM THAT BREAKS EVERY OTHER YEAR AND FOR MULTIPLE OTHER OWNERS IT HAPPENS EVERY 9 MONTHS. THIS IS A BIG PROBLEM WHEN YOU WANT TO ADJUST THE SEAT YOU CAN PUT YOUR FINGERS IN THE WHOLE AND CUT YOUR FINGERS. I AM OUTRAGED WHY NO RECALL IS DONE BY THIS POINT WHERE MULTIPLE OWNERS HAVE THIS PROBLEM STARTING 2015 UNTILL 2019 FROM WHAT I SEE ON MULTIPLE FORUMS AND I HAVE THE LINK TO ALL THOSE FORUMS IF NEEDED. I WENT TO ACURA DEALERSHIP AND THEY FIXED AT NO COST WHEN THE CAR WAS IN WARRANTY BUT NOW MY CAR IS NOT IN WARRANTY AND THEY DO NOT WANT TO FIX IT FOR LESS THAN $460. I AM NOT PAYING $460 FOR A FAKE PREMIUM CAR WHEN THIS IS NOT MY FAULT BUT A DESIGN FLAW BECAUSE THEY PLACED A METAL PIECE RIGHT UNDER THE PLASTIC TRIM. PLEASE HELP ME IF YOU CAN OR DIRECT ME TO SOMEONE THAT CAN HELP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11341902July 28, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM ON THE 21ST OF JULY. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR. MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. I WAS DRIVING HOME FORM LAKE TAHOE ON A CURVY ROAD WITH MY SPEED BEING 40-50. MANY CARS DRIVING SUPER FAST WHEN ALL OF A SUDDEN MY CAR DROPPED TO 20MPH. MY ACURA WOULD NOT GO PAST 20MPH AND MY LIFE AND MY PASSENGERS WERE IN SERIOUS DANGER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341076July 23, 2020
FUEL/PROPULSION SYSTEM
CAR STALLS WHEN I AM AT A RED LIGHT OR A STOP. IT HAPPENS WHEN THE CAR HAS BEEN DRIVEN AWHILE, NOT WHEN IT FIRST STARTS. AFTER STOPPING AT A RED LIGHT, THE CAR FAILS TO START WHEN I PUT MY FOOT ON THE GAS TO ACCELERATE. THE CAR WILL STALL, THEN WHEN I TRY TO START IT BY PUSHING THE START BUTTON, IT TAKES MORE THAN 1 TRY FOR IT TO START. IT HAPPENED 4 TIMES WITHIN 2 HOURS A WEEK AGO; EACH TIME AFTER BEING STOPPED AT A RED LIGHT. THIS PROBLEM HAS OCCURRED SINCE I PURCHASED THE CAR, AND NEVER WHEN THE ENGINE IS COLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341000July 22, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
I SAW A MECHANIC AND FIGURED OUT THE PROBLEM. I CHECKED ON ACURAS WEBSITE AND THERE WAS A NOTICE THAT THEY RECALLED THIS CAR LAST YEAR WITH THE SAME EXACT THING THAT MY CAR WAS DIAGNOSED WITH AND MY CAR IS MALFUNCTIONING AND THERE IS NOTHING THEY CAN DO ABOUT IT BECAUSE MY VIN DOES NOT HAVE A RECALL ON IT EVEN THOUGH I HAVE THE EXACT PROBLEM OF THEIR RECALL. MY CAR IS MALFUNCTIONING AND I CALLED HEADQUARTERS CLIENT RELATIONS AND THEY TOLD ME THEY CAN DO NOTHING ABOUT IT AND THAT IF I WANT IT FIXED THEN I HAVE TO FIX IT MYSELF. I WAS DRIVING ON A HIGH WAY WHEN ALL THE LIGHTS TURNED ON IN MY CAR MY BRAKE SYSTEM SAYS IT FAILED MY TRANSMISSION LIGHT IS ON, MY PARK BRAKE IS FLASHING, LANE ASSIST POPPING UP. THERE ARE MANY PEOPLE WITH ACURAS WHO HAVE THE SAME ISSUES AS I DO!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339252July 14, 2020
FUEL/PROPULSION SYSTEM
THE VEHICLE IS STALLING AT INTERSECTIONS. THIS PROBLEM OCCURS MORE FREQUENTLY ON HOT DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318713March 19, 2020
VISIBILITY/WIPER
DRIVING TO WORK 3/19/20 AT 7:15AM. THE SUNROOF SHATTERED. THE SHADE WAS OPEN AND GLASS SHARDS COVERED MY WIFE AND THE INSIDE OF THE CAR. THERE WERE NO VEHICLES WITHIN A 1/4 MILE. THERE WERE NO BRIDGES SHE DROVE UNDER WITHIN A MILE. I CALLED AND SPOKE TO THE LOCAL ACURA DEALERSHIP ASKING IF THERE WAS A CAMPAIGN OR RECALL OR IF THIS WAS A KNOWN ISSUE. I WAS TOLD TO CONTACT A COLLISION CENTER TO GET FIXED AS THERE WAS NO WARRANTY. I ASKED TO SPEAK WITH THE SERVICE MANAGER AND HAVE NOT HEARD BACK AS OF YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316533March 6, 2020
ELECTRICAL SYSTEM
I PURCHASED THE CAR SEPTEMBER 2016 FIRST BATTERY REPLACEMENT IN NOVEMBER 2018; SECOND BATTERY REPLACEMENT MARCH 2020. BOTH BATTERIES CAME WITH A 5 YEAR WARRANTY BOTH NEEDED REPLACEMENT WITHIN 2 YEARS. UNKNOWN WHY THE BATTERIES KEEP FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298603January 11, 2020
ENGINE
WHEN ATTEMPTING TO PASS, THE VEHICLE WILL HAVE OVER A ONE SECOND DELAY BEFORE IT WILL DOWNSHIFT. THIS HAS LED TO NUMEROUS DANGEROUS SITUATIONS WHERE RAPID ACCELERATION WAS NECESSARY. THIS WILL HAPPEN WHETHER ON A CITY OR HIGHWAY STREET. IT DOES NOT MATTER WHAT MODE OF DRIVE IS SELECTED, SUCH AS SPORT, OR SPORT PLUS. I CAN MOST EASILY DESCRIBE WHAT HAPPENS AS A DROPPING SENSATION IN YOUR STOMACH, AND A SENSATION IN YOUR NECK WHERE YOU ANTICIPATE THE CAR TO "JUMP FORWARD", YET NOTHING HAPPENS FOR OVER 1 SECOND. IT IS QUITE DISCONCERTING! I HAVE BROUGHT THIS BACK TO THE DEALERSHIP ON THREE OCCASIONS AND HAD TWO REPAIRS DONE UNDER WARRANTY, AND I PAID FOR TWO PORTIONS OF THE VISITS. FROM RESEARCHING THE INTERNET, THIS IS A VERY COMMON PROBLEM FOR THIS MODEL OF ACURA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279780November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY CAR STALLED WHILE DRIVING ON THE INTERSTATE AT 75MPH. IT HAPPENED IN MAY, JULY, AND SEPTEMBER 2019. WHILE DRIVING THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. THE TACHOMETER REGISTERING THE RPMS DROPPED TO 1,000 AND STAYED THERE. AFTER PULLING OVER, SHUTTING THE CAR OFF, WAITING, AND RESTARTING THE CAR, THE VEHICLE PROCEEDED TO OPERATE AS NORMAL. MANY OF THE WARNING LIGHTS APPEARED DURING THIS INCIDENT. FINALLY, IN SEPTEMBER, MY CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO THE DEALERSHIP. THE DETERMINATION WAS THAT THE CAR NEEDED A NEW ENGINE. I'M STILL AWAITING FOR THE REPAIRS TO BE COMPLETED AT THIS TIME (NOVEMBER 13, 2019).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278642November 7, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
FROM A STOPPED POSITION, MOVING FORWARD MY VEHICLE HESITATED AND DECREASED IN POWER AND THE GAS PEDAL DID NOT HELP MOVING THE VEHICLE FORWARD. THIS HAPPENED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS 10-15 BEFORE THE VEHICLE STARTED MOVING FORWARD AGAIN. FROM A MOVING POSITION, I WAS GOING AROUND A RIGHT-HAND SLIGHT CURVE GOING APPROXIMATELY 45-50 MHP AND THE VEHICLE FAILED TO KEEP POWER, SPEED DECREASED, AND THEN BEGAN WORKING AGAIN AFTER SEVERAL SCARY SECONDS. THE MAIN PROBLEM I HAVE IS WHEN ACCELERATING, THE FUEL SEEMS LIKE IT IS NOT PROCESSED CORRECTLY TO ALLOW MY VEHICLE TO ACCELERATE. THIS IS A DANGEROUS MECHANICAL ISSUE THAT HAS HAPPENED MORE THAN TEN TIMES. I HAVE CONTACTED THE DEALERSHIP BUT THEY SAID MY VIN WAS NOT IN THE LISTING OF RECALLS. I AM CLEARLY HAVING THE SAME PROBLEMS AS MANY OTHER ACURA TLX OWNERS. ADDITIONALLY, WHEN I PUSH THE START BUTTON IT DID NOT START THE VEHICLE. THIS HAS HAPPENED 3 TIMES AS OF NOV 2019. MY VEHICLE SHOULD BE LISTED WITH THE RECALLED LISTING OF OTHER 2016 TLX ACURA VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267609October 10, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9UYZ-CXIVPDURSJ1DD07WJXEWOAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253514September 5, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTARTED AND TRIED TO RE-ENGAGE IN DRIVE TO SEE IF IT RESET ITSELF AS IT HAS DONE IN THE PAST JUST 7 WEEKS PRIOR, HOWEVER IT JUST REVVED UP. I CALLED ROAD SIDE ASSISTANCE AND HAD IT TOWED TO NEAREST DEALER AN HOUR AWAY AS AGAIN THE MECHANICAL BREAK DOWN OCCURRED WHILE I WAS TRAVELING IN BETWEEN CITIES. THE NEXT MORNING, THE DEALER WAS ABLE TO RETRIEVE THE ERROR CODES AND SAID THAT THE TRANSMISSION NEEDED ANOTHER SOFTWARE UPDATE TO REPAIR THE ISSUE, THE COMPUTER WAS RESET . WHILE DRIVING HOME THE TRANSMISSION BECAME JUMPY AGAIN AROUND 3RD GEAR. I CONTACTED MY LOCAL DEALERSHIP AND MADE THEM AWARE OF MY SAFETY CONCERNS FOR THE CAR AS AGAIN, MY ENTIRE FAMILY (HUSBAND, KIDS AND DOGS) WERE IN THE CAR AND FELT AS IF THIS COULD HAVE RESULTED IN HORRIBLE ACCIDENT HAD I NOT SAFELY NAVIGATED OFF OF THE INTERSTATE WHILE AT SUCH A HIGH SPEED WITH HEAVY HOLIDAY TRAFFIC. THIS ERROR HAS DISPLAYED FOR TIMES AND EACH TIME THERE WAS A DIFFERENT SOLUTION TO THE PROBLEM BESIDES HAVING 2 TRANSMISSION UPDATES, BAD BATTERY CELL AND REPLACED PUSH BUTTON GEAR ASSEMBLY. I HAVE DOCUMENTED ALL INCIDENTS AND REPORTED TO DEALERSHIP AS WELL AS ACURA CORPORATE. I CURRENTLY HAVE APPOINTMENT FOR NEXT WEEK SO THAT THEIR SERVICE ADVISER CAN TRY AND REPLICATE THIS INTERMITTENT PROBLEM TO DETERMINE WHAT THE ERROR IS. I'VE MADE THEM AWARE THAT THIS IS A DANGEROUS MECHANICAL ISSUE THAT NOT ONLY PUTS ME AND MY PASSENGERS IN DANGER BUT POSSIBLY OTHER CARS, BUT WAS ASSURED I DO NOT NEED A RENTAL UNTIL IT CAN BE SEEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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