Acura TL Complaints

3,117 consumer complaints on file.

#10432392October 21, 2011
STEERING
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT SMOKE WAS SEEN COMING FROM UNDER THE HOOD OF THE VEHICLE AS THE STEERING WHEEL WAS TURNED ACCOMPANIED BY A LOUD BUZZING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WAS A LEAK IN THE HIGH PRESSURE POWER STEERING HOSE AND THAT THE HOSE WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V091000 (STEERING: HYDRAULIC POWER ASSIST: HOSE, PIPING, AND CONNECTIONS) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10432283October 20, 2011
POWER TRAIN
I WAS DRIVING MY CAR TO THE WORK ON 10/19/11 IN MA @ 50MPH AND SUDDENLY THE CAR SLOWED DOWN EVEN THOUGH I HAD MY FOOT ON THE ACCELERATOR . I WAS LUCKY THAT ALL THE DRIVERS BEHIND ME WERE PRO-ACTIVE TO APPLY THE BRAKES TO AVOID A MAJOR PILE UP. I WAS TOLD AT THE ACURA SERVICE CENTER THAT THIS WAS DUE TO THE TRANSMISSION ISSUE . I AM TRYING TO UNDERSTAND HOW CAN A CARS TRANSMISSION FAIL IN 5 YEARS . THE SAME CAR WAS PART OF RECALL FOR TRANSMISSION AND WAS FIXED IN 2005 BY ACURA (THIS INFORMATION WAS RECEIVED FROM ACURA CORP ) . I HAVE ONLY 51,700 MILES ON THIS CAR AND I AM LOOKING FOR ANSWERS ON HOW NHTSB CAN ALLOW A COMPANY TO GET AWAY WHEN THERE ARE SO MANY COMPLAINTS ON THIS MODEL ON SIMILAR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430762October 19, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED WHILE DRIVING AT 30 MPH THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE IN THE TRANSMISSION CLUTCH PRESSURE, AND SENSOR. THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430519October 17, 2011
STRUCTURE
I HAVE CRACKS ALL OVER MY DASHBOARD. ACURA DOES NOT SEEM TO CARE ABOUT THE ISSUE. THERE ARE MANY MANY ACURA TL OWNERS OUT THERE HAVING THE SAME ISSUE WITH THE CRACK DASH BOAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430320October 15, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
AS I WAS ACCELERATING ONTO THE HIGHWAY, THE CAR CONTINUED TO ACCELERATE. AT 89MPH I HIT THE BRAKES HARD TO SEE IF I COULD SLOW DOWN. WOULD NOT HAPPEN. PUT THE TRANSMISSION INTO NEUTRAL AND SHUT OFF THE ENGINE AND BRAKED TO THE SIDE OF THE ROAD. WHEN THE DEALER EXAMINED THE THROTTLE BODY THEY FOUND THE PLASTIC CAM FOR THE CRUISE CONTROL HAD BROKEN AND THE CABLE FOR THE CRUISE HAD JAMMED THE THROTTLE WIDE OPEN. WHEN ASKED IF THAT PART WAS REPLACEABLE I WAS INFORMED THE WHOLE THROTTLE BODY WOULD HAVE TO BE REPLACED AT ~$500. THE ALTERNATIVE WAS TO REMOVE THE CRUISE CABLE AND TIE IT UP AWAY FROM THE THROTTLE BODY. SINCE THE DEALER TOLD ME THIS WAS THE SECOND ONE THEY HAVE HAD WITH THIS PROBLEM, IT WAS RARE. OOPS IF THIS WOULD HAVE HAPPENED IN TOWN I WOULD HAVE HIT SEVERAL CARS BEFORE GETTING IT SHUT DOWN. THE THROTTLE CAM IS MADE OF METAL WHERE THE CRUISE CAM IS PLASTIC AND BOTH ARE ON THE SAME BUTTERFLY SHAFT. JUST TO SAVE A FEW CENTS MAKES FOR A VERY HAIR RAISING RIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429416October 11, 2011
AIR BAGS, STRUCTURE
I PURCHASED MY 2004 ACURA TL IN OCTOBER OF 2008. RECENTLY, I'VE NOTICED THE DASHBOARD CRACKING. AFTER BRINGING IT TO THE ATTENTION OF THE DEALERSHIP, THEY TOLD ME IT WAS NOT COVERED UNDER MY WARRANTY. AS I SEARCH FOR INFORMATION ONLINE, IT SEEMS TO BE A COMMON PROBLEM WITH OTHER 2004 MODELS. I HAVE ASKED IF THE AIR BAGS ARE SAFE AND THE PERSON AT THE DEALERSHIP GAVE ME A CHUCKLE AND SAID "...OF COURSE". *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429524October 11, 2011
STRUCTURE, AIR BAGS
THERE ARE SOME CRACKS IN THE DASH AROUND THE PASSENGER'S AIRBAG. ONE OF THEM (AND THE LARGER ONE) IS JUST OVER THE CREASE/SEAM OF THE AIRBAG LID. I'M AFRAID THAT THIS MAY HARM (EVENTUALLY) THE PROPER FUNCTIONALITY OF THE AIRBAG IN AN EVENT OF A COLLISION. THE CAR IS ONLY 5 YEARS OLD AND APPARENTLY IT IS A DEFECT OF THE 2004 THRU 2006 MODELS.. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429325October 10, 2011
STRUCTURE
DASHBOARD HAS SEVERAL CRACKS IN ABOUT 9 DIFFERENT PLACES. CAR IS GARAGE KEPT AND ACURA HAS OFFERED A GOODWILL OFFER WHICH IS MINIMAL IN THE COST TO HAVE THE DASHBOARD REPLACED. THIS LEADS TO SAFETY CONCERNS WITH THE PASSENGER AIRBAGS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429093October 7, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THAT THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. IN ADDITION, THE VEHICLE WAS RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO ADVISED THE CONTACT TO REPLACE THE TRANSMISSION. THE MANUFACTURER INFORMED THE CONTACT THAT HER WARRANTY DID NOT COVER THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428950October 6, 2011
POWER TRAIN
I WAS IN HEAVY STOP AND GO TRAFFIC IN DALLAS, TEXAS, WHEN MY CAR CAR STARTED JOLTING FOWARD DURING INITIAL ACCELERATION. I TOOK IT IN TO THE HONDA DEALER IN MY HOMETOWN SINCE THERE IS NOT AN ACURA DEALERSHIP THERE. THEY TOLD ME IT WAS TRANSMISSION SLIPPAGE AFTER THEY TOOK IT FOR A TEST DRIVE. THEY PERFORMED A TRANSMISSION SERVICE, AND I WAS INFORMED THEY FOUND BURNED FLUID. I HAVE SINCE INVESTIGATED THIS TRANSMISSION PROBLEM ONLINE AND HAVE FOUND THAT THERE ARE STILL HUNDREDS OF THOUSANDS OF ACURAS AND HONDAS WITH TRANSMISSION PROBLEMS LIKE THIS AND WORSE THAT ARE STILL ON OUR HIGHWAYS.ACURA KNEW THE TRANSMISSIONS IN THESE 1999-2003 CARS WERE FLAWED FROM THE TIME THEY LEFT THE FACTORY, AND ACURA HAS PAID FOR SOME REPAIRS OUTSIDE OF THE EXTENDED WARRANTY. I HAVE BEEN TOLD BY THE HONDA MECHANIC THAT THE PROBLEM WILL ONLY GET WORSE. ACURA USA DOESN'T WANT TO DISCUSS THE PROBLEM WITH CUSTOMERS OUTSIDE THE EXTENDED WARRANTY ANYMORE, HOWEVER I CAN ASSURE YOU THIS IS A SAFETY ISSUE ESPECIALLY IN CITY TRAFFIC. THESE CARS ARE A REAL SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428837October 5, 2011
ELECTRICAL SYSTEM
WHILE DRIVING, THE CAR COMPLETELY TURNED OFF ELECTRICALLY. I WAS REQUIRED TO PULL OFF THE ROAD WITHOUT ANY POWER ASSIST TO THE BRAKES OR STEERING. MY MECHANIC INDICATED THAT THERE WAS AN OLD RECALL OF THIS PART AND AFTER CHECKING WITH ACURA THEY STATED IT HAD BEEN REPLACED PREVIOUS TO MY OWNERSHIP. WHILE THE DEALERSHIP FIRST STATED THAT IT WAS COVERED WHEN THEY REPLACED THE PART THEY SAID IT WAS NOT COVERED AGAIN UNDER THE RECALL BY ACURA. WHEN I CALLED THE COMPANY TO INQUIRE ABOUT THIS AT FIRST THE REPRESENTATIVE STATED THAT IT WAS COVERED AND THEN SOMEONE ELSE SAID IT WAS NOT COVERED. EVEN THOUGH THEY AGREED TO REPLACE THIS PART FREE OF CHARGE THE DEALERSHIP WAS QUITE PUSHY THAT THEY WERE 'RIGHT' ABOUT IT NOT BEING 'COVERED'. MY COMPLAINT IS THAT THIS WAS A VERY SERIOUS INCIDENT, AND I BELIEVE THAT THE PART FOR WHAT EVER REASON SHOULD BE REPLACED W/O COST TO ANY CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428848October 5, 2011
STRUCTURE
MY DASHBOARD STARTED TO CRASH ALL OVER A FEW MONTHS AGO. I'M USING A SHADE, AND USE PROTECTION OFTEN AND THE PROBLEM IS GETTING WORST. I THINK THAT THE DASH BOARD WAS POORLY MADE. I'M VERY UPSET BECAUSE I SPEND ALOT OF MONEY ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428676October 4, 2011
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
THE REMEDY OUTLINED IN CAMPAIGN 04V176000 DID NOT RESOLVE THE MANUFACTURERS SAFETY DEFECT FOR MY VEHICLE. PER THE RECALL, MY TRANSMISSION HAD AN OIL COOLER RETURN LINE INSTALLED IN DECEMBER 2004 BY STERLING ACURA OF AUSTIN. I REPLACED THE TRANSMISSION FLUID AT 47000, 71000 AND 107000 MILES. IN AUGUST OF 2011 AT 133000 MILES, MY VEHICLE SUDDENLY STARTED STUTTERING AND HESITATING WHEN UP SHIFTING FROM FIRST GEAR. THE VEHICLE WOULD ALSO LURCH FORWARD DUE TO UNEXPECTED DOWN SHIFTS AT MODERATE SPEED. DEPENDING ON THE TRAFFIC AND DRIVING CONDITIONS THIS COULD HAVE RESULTED IN A COLLISION, LUCKILY IN MY CASE IT DID NOT. HOWEVER, OTHER OWNERS IMPACTED BY CAMPAIGN 04V176000 MAY NOT BE AS LUCKY SINCE IT IS LIKELY A MATTER OF TIME BEFORE THEIR TRANSMISSION EVENTUALLY FAILS FOR THE SAME SAFETY ISSUES RAISED IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428332October 3, 2011
AIR BAGS
I REAR ENDED SOMEONE WHILE DRIVING ON A BUSY SOUTHERN CALIFORNIA FREEWAY. THE CAR IN FRONT OF ME HAD SLOWED DOWN AFTER NOTICING THAT THE PERSON IN FRONT OF HER HAD SLAMMED ON HER BRAKES. I WAS TRAVELING AT LEAST 40 MPH AND DID NOT NOTICE THE CAR IN FRONT HAD SLOWED DOWN/STOPPED AND I REAR-ENDED HER. HER CAR HAD A LOT OF REAR BUMPER DAMAGE. MY CAR SUSTAINED THE BRUNT OF THE FORCE AND WAS DAMAGED IN THE FRONT. NO ONE WAS HURT, BUT MY HUSBAND WAS IN THE PASSENGER SEAT, WHILE MY 2 YEAR OLD WAS IN HIS CAR SEAT IN THE BACK. MY AIRBAGS DID NOT DEPLOY, DESPITE THE FACT THAT IT WAS A FRONTAL COLLISION WITH EXTENSIVE DAMAGE TO THE FRONT. THIS ACCIDENT, THANKFULLY, WAS NOT FATAL, HOWEVER COULD EASILY HAVE BEEN. THIS HAPPENED ON A VERY BUSY FREEWAY WITH CARS TRAVELING AT LEAST 65 MPH. IT ALSO HAPPENED ALMOST IMMEDIATELY AFTER A SLIGHT TURN IN THE FREEWAY, MAKING IT DIFFICULT FOR CARS TO NOTICE AN ACCIDENT IN TIME TO STOP. MY CAR COULD HAVE EASILY BEEN HIT FROM BEHIND ALMOST IMMEDIATELY AFTER THE COLLISION. I DON'T FEEL SAFE DRIVING IT ANYMORE (EVEN AFTER IT'S FIXED) BECAUSE I VIEW THAT CAR AS A LOADED GUN AND I'M PLAYING RUSSIAN ROULETTE. IT'S MY PRIMARY MODE OF TRANSPORTATION AND WE USE THIS CAR FOR ANY TRAVELING WE DO. MY SON IS MOSTLY IN MY CAR (SCHOOL, ETC.). I WANTED TO REPORT THIS SO THAT THIS DOES NOT HAPPEN TO OTHERS AND, GOD FORBID, BE FATAL. PLEASE INVESTIGATE THESE INCIDENCES SO NO UNNECESSARY CONSEQUENCES OCCUR AS A RESULT OF FAULTY AIRBAGS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10427940September 29, 2011
POWER TRAIN
I ALMOST DIED ON THE INTERSTATE. TRANSMISSION DOWNSHIFTED SUDDENLY INTO FIRST GEAR AS I WAS GOING DOWN THE INTERSTATE. PLEASE RECALL BEFORE SOMEONE GETS KILLED! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427953September 29, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO DECELERATE. THE CONTACT STOPPED THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT NOTICED THAT THE TIRE PRESSURE WARNING LIGHT AND CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS, WHERE THE MECHANIC STATED THAT THE AIR INTAKE HOSE CORRODED AND NEEDED TO BE REPLACED. THE MECHANIC ALSO STATED THAT THERE WAS AN ELECTRONIC FAILURE WHICH CAUSED THE WARNING LIGHTS TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427651September 27, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE PARKED THE CONTACT NOTICED A LARGE FRACTURE ON THE DASHBOARD WHICH STARTED NEAR THE WINDSHIELD AND WENT THROUGH THE AIR BAG COMPARTMENT, DOWN TO THE GLOVE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427166September 26, 2011
AIR BAGS, STRUCTURE:BODY
12-15" CRACKS HAVE DEVELOPED OVER THE ENTIRE DASHBOARD CAUSING THE AIR BAG MALFUNCTION LIGHT ON THE DASH TO ILLUMINATE--THEREBY INDICATING A PROBLEM WITH THE AIR BAG. THIS IS CLEARLY DUE TO THE PROBLEMATIC CRACKS OVER THE ENTIRE SURFACE OF THE DASHBOARD, INCLUDING BOTH THE DRIVER SIDE AND PASSENGER SIDE. GOING OVER A POT HOLE OR SEVERE BUMP COULD CAUSE THE AIR BAG TO INFLATE AND POSSIBLY CAUSE AN ACCIDENT OR INJURY TO THE FRONT PASSENGER. THE 2004 ACURA DASHBOARD OBVIOUSLY IS DEFECTIVE AND SHOULD BE REPLACED BY ACURA AND FURTHER, INVESTIGATED FOR POTENTIAL ACCIDENTAL DISCHARGE OF THE PASSENGER AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427168September 26, 2011
STRUCTURE:BODY
DASHBOARD CRACKS ON RIGHT SIDE AREA OF AIR BAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427086September 25, 2011
STRUCTURE
DASHBOARDS CRACKS ( HUGE) ALONG PASSENGER AIRBAG WHICH HAS NEVER BEEN USED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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