Acura TL Complaints

3,117 consumer complaints on file.

#10763744September 14, 2015
STRUCTURE
TWO WEEKS AGO I NOTICED A SMALL (6") CRACK ON THE DASHBOARD OF MY ACURA TL 2006. IT IS LOCATED ON THE RIGHT SIDE ON THE PASSENGER SIDE. TODAY THE CRACK IS LONGER ( AROUND 12") AND IT SEEMS TO BE WIDER. THERE IS ALSO A SMALL (4") CRACK ON THE PERFORATED AREA ABOVE THE STEERING WHEEL. EVEN THOUGHT THIS IS A 2006 MODEL, IT HAS ONLY 47K MILES. I THINK THAT NEITHER AGE NOR HIGH MILEAGE ARE A FACTOR HERE. I USED TO OWN A COROLLA CE AND DROVE IT FOR NEARLY 160K MILES AND SUCH THING HAS NEVER HAPPENED TO IT. I AM SHOCKED THAT THIS IS HAPPENING WITH A CAR CONSIDERED LUXURY. MY UNDERSTANDING WAS THAT THE QUALITY OF THE PRODUCTS USED TO MANUFACTURE THIS VEHICLE WAS HIGHER THUS THE PRICE FOR THE SAME. I HAVE READ SIMILAR COMPLAINTS AND CONCERNS WHICH LEADS ME TO BELIEVE THIS IS A DEFECTIVE PART. PLEASE INVESTIGATE THIS ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763187September 11, 2015
UNKNOWN OR OTHER
WITHOUT ANY ACCIDENT OR INTERNAL ABUSE, A LARGE CRACK APPEARED ON THE PASSENGER SIDE DASHBOARD FROM THE WINDSHIELD TO RIGHT ABOVE THE GLOVE COMPARTMENT. THE CRACK RUNS ALONG THE RIGHT SIDE OF THE PASSENGER SIDE AIR BAG AND IS DEEP; YOU CAN CLEARLY SEE THE AIR BAG BELOW IT. ACURA HAS REFUSED TO REPLACE IT WITHOUT CHARGING OVER $2K AND "CLAIMS" IT'S NOT A SAFETY ISSUE WITH AIR BAG DEPLOYMENT, HOWEVER I REFUSE TO TAKE A CHANCE IN HAVING A PASSENGER RIDE IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763014September 10, 2015
UNKNOWN OR OTHER
2006 ACURA TL DASHBOARD CRACKED ON THE PASSENGER SIDE APPROXIMATELY 12-18 INCHES ALONG THE RIGHT SIDE OF THE AIRBAG TO THE WINDSHIELD. THESE CRACKS ARE A SAFETY CONCERN TO ME AS I BELIEVE IN THE CASE OF AN ACCIDENT THE AIRBAG WILL DEPLOY THROUGH THE WEAKEST LINK, I AM CONCERNED THAT THIS COULD REDUCE THE RESISTANCE OF THE AIRBAG WHEN IT DEPLOYS, THEREFORE INCREASING THE FORCE WITH WHICH IT DEPLOYS INTO THE PASSENGER COMPARTMENT. I PAID FOR A CAR THAT I COULD TRUST AND A COMPANY THAT I HAD FAITH IN. THIS SHOULD BE REPAIRED AS A MANUFACTURER DEFECT. THE DEALER WANTS $2000 TO REPLACE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762490September 9, 2015
AIR BAGS
THE DASHBOARD IS CRACKING ON RIGHT SIDE WHERE THE FRONT PASSENGER AIRBAG IS LOCATED. MY VEHICLE IS GARAGED, HAS LOW MILEAGE (56K), I BOUGHT THE VEHICLE NEW AND IT HAS NOT BEEN INVOLVED IN ANY COLLISION. THIS DEFECT IS A SERIOUS SAFETY CONCERN AND IT IS CLEAR FROM ALL OF THE COMPLAINTS ONLINE THAT THE CRACKED DASHBOARD PROBLEMS AROUND THE PASSENGER AIRBAG AREA HAS BEEN WIDESPREAD ON THIS MODEL FOR YEARS AND ACURA/HONDA IS STILL NOT PROPERLY ADDRESSING THE PROBLEM BY OFFERING TO REPLACE THE DASHBOARDS AT NO COST TO CONSUMER. WHEN I CONTACTED THE DEALERSHIP SERVICE CENTER TODAY, THEY INFORMED ME THAT THERE IS NO OPEN RECALL FOR THIS PROBLEM AND THEY DID NOT THINK IT WOULD BE COVERED UNDER ANY WARRANTIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762130September 8, 2015
AIR BAGS, UNKNOWN OR OTHER
AIRBAG INDICATOR LIGHT ON INSTRUMENT PANEL ILLUMINATES PERIODICALLY. DASHBOARD HAS DEVELOPED TWO SIGNIFICANT CRACKS DIRECTLY OVER THE FRONT PASSENGER AIRBAG. I AM CONCERNED THAT THE COMBINATION OF THE AIRBAG INDICATOR LIGHT AND DASHBOARD CRACKS INDICATE A SAFETY ISSUE. IF THE AIRBAG WERE TO DEPLOY, IT MAY NOT DO SO APPROPRIATELY. THE CRACKS COULD CAUSE IT TO DEPLOY IN WRONG DIRECTION, RENDERING IT INEFFECTIVE OR DANGEROUS. ALSO, PIECES OF DASHBOARD COULD BREAK OFF IN EVENT OF AIRBAG DEPLOYMENT AND RESULT IN PROJECTILES THAT COULD INJURE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761899September 7, 2015
AIR BAGS
I PURCHASED MY 2004 ACURA TL 3.2L IN AUGUST 2009. WHEN I PURCHASED THE VEHICLE IT HAD NO MARKS ON THE DASH. ABOUT A YEAR AFTER PURCHASE I STARTED TO NOTICE A CRACK ON THE DRIVERS SIDE ABOUT TWO INCHES LONG. I THOUGHT I MIGHT'VE SCRATCHED IT WITH MY RING. AS TIME PAST, THAT SMALL CRACK BECAME VIRAL. STRETCHES ALL OVER MY DASH. THE SCARIEST PART IS THAT THE CRACK IS RUNNING A PERFECT RECTANGLE AND SHOWS A SMALL INDENT WHERE THE PASSENGER SIDE AIR BAG IS. NOW MY AIRBAG LIGHT GOES ON AND STAYS ON OCCASIONALLY. I LOVE MY CAR AND REALLY HATE TO LOOK AT MY CRACKS ON MY DASH THAT SOMEWHAT RESEMBLES A SPIDERWEB. I DO NOT FEEL SAFE HAVING A PASSENGER BC WHO KNOW WHEN THAT MAY BURST (IF POSSIBLE). I FEEL ACURA SHOULD RECALL THESE CARS BC WE PAID FOR A DURABLE, SAFE, AND LUXURY CAR. THIS APPEARS TO BE A COMMON ERROR WITH THIS MAKE, YEAR AND MODEL. MY CAR STILL RUNS BEAUTIFULLY AND HATE TO SEE HER GO DOWN LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761829September 6, 2015
AIR BAGS
IN THE 4TH. OF AUGUST 2015, I BROUGHT MY 2007 HONDA ACURA TO THE DEALER THAT SOLD THE VEHICLE TO ME TO REPORT AN UNUSUAL POP-UP DAMAGE TO MY VEHICLE DASHBOARD JUST ABOVE THE COMPARTMENT THAT HOUSES THE AIRBAG IN FRONT OF THE PASSENGER SEATING POSITION. AFTER MY SERVICE ADVISOR CHECKED THE DAMAGED DASHBOARD HE RETURNED TO ME AND INFORMED ME THAT IT WILL COST ME OVER $2000.00 (TWO THOUSAND DOLLARS) TO REPLACE THE DASHBOARD AND THAT THERE IS NO OTHER REMEDIES. I ASKED HIM IF THE DAMAGE CAN BE REPAIRED WITH GLUE AND HE REPLIED THAT IF I DO THAT, THAT THE AIRBAG IN THE COMPARTMENT WILL DEPLOY. AT THAT POINT I LEFT THE DEALERSHIP BECAUSE I WAS CAN OF SOCKED ABOUT THE INFORMATION I JUST HARD AND AS A RESULT I AM WONDERING IF HONDA COMPANY WILL HELP TO FIND A SOLUTION TO THIS PROBLEM AS SOON AS POSSIBLE BECAUSE THIS DAMAGE WILL CERTAINLY EFFECT THE RESALE/TRADE-IN VALUE OF MY CAR. THANK YOU VERY MUCH AND LOOKING FORWARD TO A REPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761156September 3, 2015
AIR BAGS, STEERING
I HAVE ACURA TL 2004 WELL MAINTAINED SERVICE ON TIME . ONE DAY IT'S RAINING AND I DRIVE AROUND 10 MPH AND AFTER SOME TIME MY STEERING WAS FROZE I CAN'T MOVE I ABOUT TO GET CRASHED THEN I THINK IT MIGHT BE DUE TO STEERING FLUID I CHECK ITS ALMOST GOOD THEN I DRIVE NEXT FEW DAYS AND PROBLEM GONE BUT AGAIN WHEN IT'S RAINING IT DID SAME THING.IM SCARED TO DRIVE THAT CAR IN RAINING . IT'S ONLY BAD IN RAINING I DON'T KNOW WHY. IT ALSO HAS SOMETIME AIRBAG WARNING ON IN RAIN .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760897September 2, 2015
POWER TRAIN
THIS IS A *WELL DOCUMENTED* PROBLEM WITH ACURA TORQUE CONVERTERS AFFECTING THE 4TH GENERATION TL WITH THE 5-SPEED AUTO--SO MUCH SO THAT A TSB LETTER WAS SENT OUT. WHEN LEISURELY ACCELERATING (LIGHT THROTTLE APPLICATION), THE VEHICLE EXHIBITS A CHARACTERISTIC "LOW GROWL" AND SORT OF RHYTHMICALLY SURGES FORWARD AS POWER IS ALTERNATELY APPLIED AND REDUCED BY THE TORQUE CONVERTER; THIS SYMPTOM IS ALSO VISIBLE ON THE TACHOMETER, AS THE REVS OSCILLATE UP AND DOWN A COUPLE HUNDRED RPM. ON MY 2012 TL, THIS MOSTLY OCCURS BETWEEN 1ST/2ND GEAR (THIS IS THE 6-SPEED AUTO), BUT ALSO BETWEEN 2ND/3RD. BASED ON ONLY CURSORY SEARCHING OF OWNER FORUMS, THIS IS ALSO BECOMING COMMONPLACE ON THE 2012 MODELS. FAILING TORQUE CONVERTERS IN THESE CASES HAVE ALSO LED TO FAILURES IN THE TRANSMISSION ITSELF, A MUCH COSTLIER REPAIR. HERE IS AN EXAMPLE LINK TO A FORUM PAGE WITH MANY EXAMPLES OF THE BEHAVIOR, INCLUDING LINKS TO OTHER FORUMS AND VIDEOS: HTTP://ACURAZINE.COM/FORUMS/PROBLEMS-FIXES-297/ANYONE-DO-TORQUE-CONVERTER-TRANSMISSION-PROGRAM-RECALL-870425/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760749September 1, 2015
UNKNOWN OR OTHER
FOR SOME TIME, THE INTERLOCK DEVICE HAS NOT BEEN WORKING AND IT ALLOWS ME TO REMOVE MY KEY WHEN THE VEHICLE IS IN GEAR. THIS HAS ALLOW THE VEHICLE TO ROLL AWAY ON HILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760824September 1, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE HANDS FREE LINK SYSTEM THAT USES BLUETOOTH TO CONNECT TO YOUR CELLULAR PHONE IS DEFECTIVE. IT KILLS THE CAR BATTERY, ALWAYS DRAWING CURRENT FROM THE BATTERY EVEN WHEN THE CAR IS PARKED AND NOT RUNNING. HAD BATTERY REPLACED ALL READY. MANUFACTURER SUGGESTED REPAIR IS TO DISCONNECT THE HANDS FREE LINK FROM THE VEHICLE. I FEEL THIS IS UNSAFE . I T WOULD CAUSE PEOPLE TO USE THERE CELL PHONES WITHOUT THE HANDS FREE FEATURE WHILE DRIVING, WHICH IN TURN COULD CAUSE AN ACCIDENT. SO THIS IS A MAJOR SAFETY ISSUE AND I FEEL ACURA SHOULD RESOLVE THE PROBLEM. I HAVE RESEARCHED THIS ISSUE AND HAVE FOUND THAT THIS PROBLEM IS WIDESPREAD THROUGHOUT AT LEAST TWO MODELS OF ACURA (ACURA MDX AND ACURA TL), AND APPROXIMATELY YEARS 2004 THROUGH 2008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760876September 1, 2015
UNKNOWN OR OTHER
THERE WAS NO ACCIDENT. THE DASHBOARD ON MY 2004 TL BEGAN TO CRACK. I'VE HAD THE CAR SINCE 2008 WITHOUT ANY PROBLEMS UNTIL NOW. THE DASH IS CRACKED IN TWO PLACES, ONE FROM THE FRONT ALL THE WAY TO THE EDGE OF THE COVER OF THE INSTRUMENT PANEL. THE OTHER CRACK COMES FROM THE FRONT UP TO THE MIDDLE SPEAKER. NO FURTHER SPREAD SO FAR BUT AM CONCERNED THAT CRACKING WILL CONTINUE AND SPREAD AFTER SEEING SO MANY COMPLAINTS. THE LOCAL DEALERSHIP SAID THAT REPLACEMENT WOULD BE EXPENSIVE, AROUND $2000. THEY SUGGESTED THAT I CALL ACURA CUSTOMER SERVICE AND SEE IF THEY WOULD DO ANYTHING. THAT IS MY NEXT STEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760596August 31, 2015
POWER TRAIN
TRANSMISSION FAILURE FOR SECOND TIME. FIRST FAILED AFTER VEHICLE WAS 4 YEARS OLD WITH 30,000 MILES IN 2005. ACURA STATED THE TRANSMISSION WAS DEFECTIVE AND REPLACED IT WITH A NEW ONE UNDER WARRANTY. SECOND ONE FAILED AFTER CAR HAD 103,500 MILES ON IT 8/21/15 EVEN THOUGH I FOLLOWED THE MAINTENANCE PRESCRIBED BY THE MANUFACTURER. ACURA REFUSED TO PARTICIPATE IN ANY OF THE COST OF $5,100 QUOTED BY THE DEALER FOR A RE-MANUFACTURED UNIT. WHEN THE UNIT FAILED THE CAR WOULD LOSE ALL POWER TO THE WHEELS PRESENTING A DANGEROUS CONDITION IN THAT VEHICLES BEHIND COULD HAVE EASILY REAR ENDED ME. IN OTHER INSTANCES THE CAR WOULD NOT SHIFT UP PROPERLY AND THEN LOSE ALL POWER WHICH IF THIS OCCURRED IN BUSY TRAFFIC COULD HAVE RESULTED IN A SERIOUS ACCIDENT. ACURA IS FULL AWARE OF THE DEFECTS IN THEIR TRANSMISSION AND HAVE TRIED TO PRESENT IT AS AN INCIDENT THAT ONLY AFFECTS SOME OF THEIR VEHICLES AND THAT THE PROBLEM WAS FIXED WITH AN UPDATE TO THE TRANSMISSIONS. I FEEL THIS IS NOT TRUE AND YOU MAY AGREE WITH ALL THE COMPLAINTS BEING FILED. CLEARLY ALTHOUGH THESE ARE OLDER CARS AT THIS POINT THE PROBLEM REMAINS AND CAN POSE A DANGER. I HOPE SERIOUS INJURY OR WORSE DOES NOT HAVE TO OCCUR BEFORE SOMETHING IS DONE. ALSO, ACURA SHOULD HAVE COVERED THIS BECAUSE THE PROBLEM HAS NOT BEEN CURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758708August 24, 2015
AIR BAGS
I KNOW THERE HAVE BEEN ISSUES WITH THE AIRBAGS IN CERTAIN MODELS OF ACURAS AND THAT SOME OF THESE CARS HAVE BEEN RECALLED. I HAVE A 2006 ACURA TL AND CRACKS HAVE FORMED ON THE OUTER AREA OF THE PASSENGER AIRBAG. AS OF THIS MOMENT, MY CAR IS NOT ONE OF THE CARS LISTED IN THE AIRBAG RECALL, BUT I WORRY ABOUT THE SAFETY OF MY AIRBAG SINCE SOMETHING IS CAUSING THE DASH TO CRACK. I'M AFRAID IF THE CRACKS GET BIG ENOUGH, THERE MIGHT BE SOME ISSUES IN THE DEPLOYMENT OF MY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758889August 24, 2015
SUSPENSION
MY ACURA WENT IN FOR THE AIR-BAG RECALL, AND THE SERVICE TECHNICIAN NOTICE THE REAR BEAM OF THE FRONT SUB-FRAME WAS ROTTED (HAD A HOLE IN IT). HE SAID IT WOULD COST ME AROUND $2480. TO REPLACE IT. I DID SOME RESEARCH AND FOUND THAT HONDA MOTOR HAD PUT IT AC DRAINPIPE TO DIRECTS WATER ON IT CAUSING IT TO RUST. HONDA MOTOR NEED TO STEP-UP TO THE PLATE AND HAVE A RECALL ON THIS PART. I ALSO HAS A COMPLAINT ON MY 2002 HONDA ACCORD. HONDA NEW ABOUT THIS PROBLEM FOR SOME TIME, THE AC DRAINPIPE DRIPPED WATER ON THE 1999 - 2002 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758937August 24, 2015
AIR BAGS
FROM LAST 3-4 YEARS THE DASHBOARD IS GETTING CRACKS AND THE CRACK LINES ARE OVERLAPPING AIR BAGS PATH. FOR LAST 2 MONTHS THE AIR BAG LIGHTS ARE ON RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758550August 22, 2015
POWER TRAIN
NHTSA RECALL NUMBER: 04V-176 I BOUGHT THIS CAR IN 2012 AND HAVE BEEN HAVING ISSUES SINCE. I HAVE HAD ISSUES WITH MY TRANSMISSION UNDER 40 MPH. IT DOES NOT ACT UP ALL THE TIME, BUT I AN CONCERNED THAT IT COULD CAUSE AN ACCIDENT. THE PRIOR OWNER NOTICED THE SAME ISSUES FROM TIME TO TIME. IT DOES NOT ACT UP ALL OF THE TIME. THE ACURA DEALER SAID THERE IS NOTHING WRONG AND THAT MY MODEL DID NOT NEED THE 2004 RECALL FOR TRANSMISSION ISSUES. THAT IS THE SAME INFO ON ACURA AND YOUR WEBSITE, BUT I AM CONCERNED ABOUT THE ACCURACY. COULD YOU CHECK IF MY EXACT VIN NEEDED THE RECALL? AND IF REPAIR WAS NEEDED, CONFIRMATION THAT THE RECALL REPAIR WAS COMPLETED. I AM THE 2ND OWNER OF THE CAR AND I KNOW THE 1ST OWNER OF THE CAR. ALL MAINTENANCE SINCE THE CAR WAS PURCHASED NEW HAVE BEEN DONE AT THE SAME ACURA DEALER IN ST. LOUIS AND I HAVE ALL THE RECORDS FROM THE DEALER SINCE 2003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750051August 20, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED FORWARD AND BACKWARDS WHENEVER THE GEARS WHERE BEING SHIFTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749921August 19, 2015
AIR BAGS
MY DASHBOARD STARTED TO CRACK, VERY LITTLE TO START BUT NOW HAS 6 MAJOR CRACKS RUNNING UP AND DOWN THE ENTIRE DASH BOARD WITH THE CRACKS GOING COMPLEXLY AROUND THE AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749340August 18, 2015
AIR BAGS
OVER THE PAST FEW WEEKS, WITHOUT WARNING, THE DASH BOARD ON THE PASSENGER SIDE OF THE CAR HAS DEVELOPED TWO LONG IDENTICAL CRACKS ABOUT 10" APART PARALLEL AND OPPOSITE THE OTHER. APPEARS TO BE THE AIRBAG PUSHING UP THROUGH THE DASH BOARD. I AM VERY CONCERNED THAT THE AIRBAG IS GOING TO DEPLOY ON ITS OWN AND HURT SOMEONE AND/OR CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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