Acura TL Complaints

3,117 consumer complaints on file.

#11512213March 16, 2023
UNKNOWN OR OTHER, AIR BAGS
There is no known dealership near my location for the recall to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511875March 14, 2023
STEERING
POWER STEERING HIGH PRESSURE HOSE IS LEAKING ON THE CATALYTIC CONVERTER. SMOKE BILLOWS INTO THE CABIN OF THE VEHICLE. THIS MAKES DRIVING WITH WINDOW DOWN NECESSARY. AFRAID CONTINUED LEAKAGE WILL START A FIRE IN ENGINE COMPARTMENT. OBTAINED A NEW HIGH PRESSURE HOSE BUT AFRAID THAT THE CATALYTIC CONVERTER WILL DO THE SAME THING OVER TIME. WILL BRING THE VEHICLE IN FOR MAINTENANCE BUT COULD NOT FIND RECALL FOR MY VIN NUMBER ASSOCIATED WITH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508091February 19, 2023
SEAT BELTS
The driver’s side seat belt is frayed. The area of concern on the belt goes through the upper guide loop and into the B-pillar trim panel. When in use it resides along my upper left torso. The amount of fraying is about twelve inches in length and the width is decreased by about a quarter of an inch in one area. The issue came to my attention on January 18, 2023. when a co-worker, who has worked in designing and engineering vehicle safety components, brought it to my attention. He informed me that that all safety features such as seat belts and air bags, are warrantied for the life of a vehicle as they work together as a safety system as an industry standard, and that the belt is compromised and may not work as designed in the event of a crash. On January 18, 2023, I spoke on the telephone with the service manager, Martin, of Acura of Troy in Troy, Michigan. Martin informed me that the belt was not a warranty item. I also contacted Acura by online chat on January 19, 2023, and received the same information. On January 27, 2023, I visited the Acura of Troy dealership and had a service representative review the component and received a written estimate to replace the defective parts at my expense, and not under warranty. I believe this to be a defective part caused by the components comprised in the system. I would like this matter to be elevated with Acura as a matter of record. My expectation is to confirm this is either not a safety concern or repair the belt as required under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505499February 4, 2023
AIR BAGS
Air bags light flashing on and off almost every day we are driving the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505583February 4, 2023
AIR BAGS
The red air bag light on the dashboard has been on for many months. It will occasionally turn off, but usually it is on. Is there a recall for my 2004 Acura TL air bags? Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504865February 1, 2023
SERVICE BRAKES
Intermitten problem with brakes becoming soft/spongy. I have taken my vehicle to Hondaa and a few local shops no one could identify the issue but confirmed brakes rotors were good and no leakes. After searching online I found many people experiencing the same issue which seems to be a known issue Acura is aware of....there seems to be a problem with the VSA Modular failing which is leaking air into the brake line and causing spongy brakes. This is sooooo dangerous as it happens out of no where Im driving normal and suddenly it feels like I have no brakes. The spongy brakes cause a lag in stopping and if for some reason I have to suddenly stop I would be unable to...this symptom last sometimes minutes, hours, and days with no reason and then brakes return to normal. Im afraid to drive my vehicle as this is dangerius and a safety issue. Acura should issue a recall as this is putting lives in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502563January 19, 2023
AIR BAGS
Prolonged high temperatures and/ or high humidity cause the dashboard to crack along the right side of the passenger side airbag. In a matter of days, the crack spreads all over the airbag area and dashboard. The material defect effects Acura TLs and TL TypeS from 2004-2008. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture and debris into the airbag module which I believe could create the risk of a faulty airbag deployment or failing to deploy which can lead to sever injury or death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495812December 2, 2022
UNKNOWN OR OTHER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
Driving my 2011 Acura TL on I95 South in NC from VA to SC at about 2p on 12/2/22, It is a clear sunny day. It is 62 degrees out, there were no vehicles around and no debris flying or dropping and no overpasses or anything around. Heard a loud explosion. Sounded like a shovel with a ton of rocks being dropped on the roof. Opened the slider for moonroof (which is a original manufactured item) and realized the sound was the moonroof glass. The glass was shattered and huge amount missing. Glass rained down into the car all over everything including me. No evidence of any source of cause for this happening. Just glass shards. Appears to have just combusted on its own? Prior to this event the moonroof was operable and in good working order with no cracks or anything. Setup a service appointment for tomorrow 12/3/22 at 3p at McDaniel's Acura dealership in Charleston, SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495194November 28, 2022
ENGINE, STEERING
The contact owns a 2005 Acura TL. The contact stated that she had parked her vehicle and went inside a store as her children waited inside the vehicle. Her son then texted her from inside the vehicle that the alarm had gone off. Soon after the alarm went off, her daughter noticed that both white and black colored smoke began to emit from the vehicle. Her children exited the vehicle as the front end of the vehicle caught fire. Pedestrians called for the authorities and both the police and fire departments arrived at the scene. The fire was extinguished and an incident report was filed. No injuries were reported; another vehicle was damaged as a result of the fire. The vehicle had yet to be towed or removed from the scene of the incident. Prior to the failure, the contact had noticed that while driving at highway speeds, heat would emit from vents despite the A/C being turned off. Upon investigation, the contact linked her failure to NHTSA Campaign Number: 08V091000(Steering). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200,300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11491610October 31, 2022
AIR BAGS
The car dashboard is severely cracking. More specifically, there is an area on the right passenger side that has cracked outlining where the airbag is located. It is feared that due to this cracking the airbag may falsely break free at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489415October 15, 2022
UNKNOWN OR OTHER, AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488225October 6, 2022
SUSPENSION
The contact owns a 2004 Acura TL. The contact stated while driving at 60 MPH with her mother in the front passenger’s side seat, her mother informed her that the vehicle was bouncing. The vehicle was taken to an independent mechanic where the front lower control arms, shocks, and bushings were replaced; however, the contact stated while driving at an undisclosed speed, the driver's side of the vehicle dropped significantly and the vehicle stopped. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 11E022000 (Suspension). The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484998September 17, 2022
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
While driving car, speed decelerated despite pressing on gas/accelerator pedal. Total ability to control speed on high way ended, as car crawled to a speed of under 5mph, nearly resulting in being hit by vehicles behind me. Immediately called independent mechanic who advised me to cut off ignition and restart the car. Highly dangerous to even attempt on a highway during rush hour traffic, nearly resulting in a multiple car crash. Reproduced several times until mechanic was able to diagnose and correct an issue unknown to me. There was no warning light indicator at all, no messages on car navigation/information panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483942September 12, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
My 99 will unexpectedly shut off while driving down the road whether it be 5 miles an hour or 60 miles an hour. When this happens all power is off then kicks itself back on but won’t start until about 5 minutes to 10 minutes later and then runs smoothly but sometimes it will shut off again and take longer to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483164September 6, 2022
UNKNOWN OR OTHER
16 y/o driving and stopped at a traffic light. He attempted to go when the light turned green, heard a pop, engine was revving but the car was not moving. It was acting as if it was in neutral. Luckily a police car was right there and they helped him push it to a parking lot. This car has 99K miles on it. He almost got hammered by the car behind him. This is a transmission issue and we had absolutely no warning and has been driving and servicing this car with no issues. There are a lot of info online with transmission issues in these year/model cars. This put my son in extreme danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481968August 30, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 Acura TL. The contact stated that multiple cracks had formed on the dashboard, exposing the passenger’s side air bag. The vehicle was taken to the dealer where the dashboard was originally replaced under warranty. Recently, the contact stated that the failure returned with multiple cracks forming on the instrument panel. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 182,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481669August 28, 2022
STRUCTURE:BODY
This complaint is in regards to the 2003 Acura model TL, which is made by Honda and seems to have a notorious car frame rust/rot problem due to designing the AC compressor drain line to dump water directly onto the cars front subframe/engine cradle causing it/them to be compromised to a serious extent that could lead to major injury and or death if not spotted and dealt with. All complaints clearly indicate the problem is on the right/passenger side of certain Hondas and Acuras in the early 2000's. There is no major issues in regards to driver side frame rott. How is that? Because it's a problem created by a variable located there and that is explained here in this complaint. By the grace of God, I had a sway bar link issue making a ticking noise and asked my mechanic to get It onto the lift a take a look. He told me that I should, "Drive it home, park it and start looking for another car. Put it this way, if you were to hit a bad pothole you could have been in a serious situation." Honda has had an innumerable amt of complaints regarding the same issue and it should have been recalled and redirected the drain line, and ppl suffering this issue should have been compensated for the repair (if even possible to do). I will attach photos if permitted to show the extent of the rust on the front frame of the vehicle. Sad nobody has done anything to remedy this. Disgusting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480438August 21, 2022
AIR BAGS
The passenger side air bag that is located under the dashboard has caused the dashboard to crack around the outline of the air bag unit. Cracks in the dashboard can result in pieces of the dashboard being projected into the eyes and face of passengers once the passenger airbag deploys. The cracks allow moisture into the airbag module which can create the risk of a faulty airbag deployment or failing to deploy which can lead to severe injury or death. Given this cracking is extremely common in the 3rd generation TL, it must be a product defect. This dangerous defect should be repaired by Acura with a dash replacement so the air bag will function as intended at time of manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478727August 11, 2022
UNKNOWN OR OTHER, SEATS
I have a defective dashboard in my Acura TL. The dashboard is cracking. One of the crack pieces popped out and flew into my eye while driving. I almost rear-ended someone. I would hate for this to happen to anyone else. There needs to be a recall on all dashboards. 2. I can not see through my review mirror. The top half is light grey and the lower half is blacked out/tinted. A rearview mirror is needed to drive safely and I can not see out of mine. It is very difficult to use. I am unsafe trying to use it. 3. Cracked seats. The cracked seats are cutting my legs and my passenger's legs. With the way the world is today, we can not drive around in cars with cracked seats. This is hazardous to our health. There heighten the chances of spreading diseases by exchanging blood and body fluids through the cuts. The cracking of the seats is not safe.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11477341August 3, 2022
AIR BAGS, STRUCTURE:BODY
In an auto collision where a car rear end the vehicle from an idle position into an 18-foot box truck in front which was also idle. The vehicle smashed in the front and back which it was deemed a total loss and the airbag did not deploy. This caused the driver to have several injuries including a head concussion. When contacted the dealer service department where recall maintenance had been performed, I was instructed to contact the airbag manufacturer. The vehicle inspected by insurance adjuster (GEICO). There were no warning lamps or messages prior to the failure of the airbag deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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