Acura TL Complaints

3,117 consumer complaints on file.

#10968148March 23, 2017
AIR BAGS, UNKNOWN OR OTHER
DASH CRACK. I BOUGHT THIS CAR IN SEPTEMBER. IN FEBRUARY I NOTICED A LARGE CRACK OVER THE PASSENGER AIRBAG. I CONTACTED ACURA WITH SAFETY CONCERNS AND WAS TOLD THEY WOULD DO NOTHING ABOUT IT. THE CAR WAS PARKED IN MY GARAGE WHEN I NOTED THE CRACK ON 2-11-17. THE CRACK STARTED OUT THE SIZE OF A PERSONAL CHECKBOOK AND HAS GROWN IN LENGTH. IT SPANS FROM THE WINDSHIELD TO THE GLOVEBOX. I HAD THE CAR INSPECTED BY A CERTIFIED ACURA INSPECTOR AND WAS TOLD THE CRACK WAS NOT CAUSED BY DAMAGE. I REPORTED MY ESTIMATE OF REPAIRS TO ACURA (OVER $2000) AND WAS CONTACTED. ACURA WILL NOT HELP COVER ANY REPAIRS D/T MY CAR NOT BEING UNDER WARRANTY OR UNDER 50,000. I BOUGHT THE CAR USED AND IT WAS IN PRISTINE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967202March 20, 2017
UNKNOWN OR OTHER
EARLY CRACKS ON DASHBOARD ON THE SAME SIDE AS THE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966633March 18, 2017
AIR BAGS, POWER TRAIN
AIR BAG WARNING LIGHT IS ON.D5 LIGHT FLASHING ON TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966288March 16, 2017
SUSPENSION
REAR SUSPENSION NOISE WHEN GOING OVER SPEED BUMPS OR POTHOLES AT LOWER SPEEDS. NOISE IS MORE PROMINENT WHEN ITS A SUDDEN HARD HIT ON POTHOLES AND SPEED BUMPS. IT SOUNDS LIKE METAL HITTING METAL. IT SOUNDS MORE LIKE WHEN CONTROL ARM BUSHING GOES BAD AND IT MAKES METAL ON METAL SOUND. I TOOK IT TO ACURA DEALERSHIP AND THEY SAID REAR STRUTS ARE THE PROBLEM. THEY REPLACED BOTH REAR STRUTS BUT PROBLEM STILL PERSISTED. THEY THEN SAID THEY NEED TO REPLACE THE LINKS. BUT LATER DECIDED NOT TO BECAUSE THEY DID NOT THINK LINKS WERE THE PROBLEM. THEY THEN SAID MOUNTING PLATES NEED TO BE REPLACED. THEY REPLACED THEM BUT PROBLEM WAS STILL NOT FIXED. DEALERSHIP SAID THEY CANT DO ANYMORE WORK ON THE CAR WITHOUT AUTHORIZATION FROM ACURA CORPORATION. THEY CONTACTED ACURA CORPORATION AND WAS TOLD BY ACURA TO DRIVE A SIMILAR CAR TO REPLICATE THE PROBLEM TO FIGURE OUT IF ITS A NORMAL NOISE FOR THESE CARS. I HAVE NOT HEARD BACK FROM THE DEALERSHIP ABOUT THE FINDINGS. I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR ALMOST 10 DAYS NOW NOT COUNTING THE PRIOR ATTEMPTS OF FIXING IT. I HAVE DRIVEN HONDA CARS FOR THE LAST 10 YEARS AND NEVER EXPERIENCED A PROBLEM LIKE THIS. THE PROBLEM COULD BE WITH THE CONTROL ARM BUSHINGS OR SWAY BARS. BUT DEALERSHIP SAYS THEY ARE FINE. AFTER READING ONLINE FORUMS AND COMPLAINTS, THIS SEEMS TO BE A WIDESPREAD ISSUE THAT MAY REQUIRE A RECALL. I AM HOPING DEALERSHIP CAN FIGURE OUT THIS PROBLEM AND ACURA FIXES THIS POSSIBLY A SAFETY ISSUE SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958715March 5, 2017
AIR BAGS
CRACKED DASHBOARD ON PASSANGER SIDE WHERE AIR BAGS ARE LOCATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957814March 1, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE ALTERNATOR ASSEMBLY WAS REPLACED THREE TIMES AND THE BATTERY HAD BEEN REPLACED MORE THAN FIVE TIMES. THE FAILURE CONTINUED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR ASSEMBY AND BATTERY NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC REPLACED THE PARTS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. IT WAS DIAGNOSED THAT THE RADIO NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957500February 28, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10957521February 28, 2017
POWER TRAIN
WAS DRIVING ON HIGHWAY ABOUT 70 MILES PER HOUR SPEED, CAR SUDDENLY LOSS ACCELERATION POWER. HOWEVER, THE CAR RADIO WAS STILL ON. I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE ROAD. SAT THERE ABOUT 2 MINUTES. TURNED CAR BACK ON, AND WAS ABLE TO ACCELERATE AGAIN AND CAR STARTED TO OPERATE PROPERLY. VERY SCARY TO BE DRIVING AT HIGH SPEED AND SUDDENLY LOOSE ACCELERATION POWER. THANK GOD IT WAS A SUNDAY MORNING WITHOUT MUCH TRAFFIC AND I WAS ALREADY IN THE FAR LEFT LANE. OTHERWISE, THIS COULD HAVE BEEN A SERIOUS SAFETY HAZARD, WITH ANOTHER CAR STRIKING ME BECAUSE I SUDDENLY DECELERATED AND STOPPED. PLEASE LET ME KNOW IF OTHER OWNERS HAVE REPORTED SUCH PROBLEMS. THIS NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957118February 26, 2017
AIR BAGS
RECALLED AIR BAG RECALLED OVER A YEAR AGO. DEALER (JOHN EAGLE ACCURA) SAID THEY WOULD CALL TO SCHEDULE SERVICE. AIR BAG NOT NOT REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957136February 26, 2017
AIR BAGS
I RECEIVED A NOTICE FOR MY AIRBAG LAST YEAR AND IT STATED I WOULD RECEIVE A FOLLOW UP RECALL NOTICE. I HAVE RECEIVED THE SECOND NOTICE. I CALLED MY LOCAL ACURA DEALER AND THEY TOLD ME THAT THEY ARE NOT ABLE TO HELP ME WITHOUT THE NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956708February 24, 2017
STEERING
TL* THE CONTACT OWNS A 2013 ACURA TL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956535February 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING APPROXIMATELY 65 MPH, A POPPING NOISE EMERGED FROM THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT A CRACK DEVELOPED IN THE DASHBOARD AROUND THE PASSENGER SIDE AIR BAG. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 08/08/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955707February 20, 2017
POWER TRAIN
RECALL NUMBER 04V176000 POWER TRAIN:AUTOMATIC TRANSMISSION I HAVE NOTICED THAT WHEN YOU TYPE IN YOUR MAKE AND MODEL THIS IS THE RECALL THAT SHOWS UP, BUT WHEN I USE MY VIN IT DOES NOT SHOW THIS RECALL BUT IT SHOWS THE SAME SYMPTOMS/ ISSUES THAT ARE ON THIS RECALL. MY CAR WHINES AFTER CERTAIN RPM. I CALLED ACURA AND EXPLAINED THE SAME AND THEY SAID IT IS NOT SPECIFIC TO MY VIN. I ASKED A DEALER AND THE EMPLOYEE EXPLAINED THAT THIS WAS COMMON AND PEOPLE HAVE DRIVEN THEIR CARS WITH SAME ISSUES UP TO 400K MILES. IS THIS SAFE FOR ME TO DRIVE WHEN I KNOW THE PROBLEM EXISTS. HOW CAN THE MANUFACTURER GET AWAY NOT HONOR WHEN THE EXACT PROBLEM EXISTS. I HAVE READ A FEW COMPLAINS THAT OTHER PEOPLE HAVE EXPRESSED ON THE WEB. IS THERE ANYTHING I CAN DO SO ACURA CAN HONOR THIS ISSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955392February 18, 2017
AIR BAGS
TAKATA RECALL I AM AFRAID TO LET MY FAMILY MEMBERS DRIVE THIS CAR, BECAUSE OF THE RISK OF INJURY/DEATH, IN THE EVENT THE AIRBAG DEPLOYS. HONDA IS TAKING TOO LONG TO REMEDY THIS SITUATION FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955286February 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954207February 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954114February 12, 2017
STEERING
POWER STEERING LEAK. POWER STEERING FLUID IS LEAKING FROM WHERE THE HOSE AND INLET TUBE MEET. THE FLUID IS LEAKING DOWN INTO VARIOUS PARTS OF THE ENGINE. THE FLUID CONTINUES TO LEAK OUT AND RUN LOW, WHICH THEN NEEDS REPLACED. ISSUE IS A FIRE HAZARD, AND BURNING OF LEAKING FLUID CAN ROUTINELY BE SMELLED. A RECALL HAS ALREADY BE ISSUED B ACURA. MY VEHICLE CORRESPONDS WITH THE MODEL AND YEAR OF THE RECALL, HAS THE EXACT ISSUE OF THE RECALL, BUT IS NOT LISTED UNDER AS AN AFFECTED VEHICLE THROUGH A VIN SEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949997February 7, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 ACURA TL. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950020February 7, 2017
ELECTRICAL SYSTEM
I BOUGHT THE CAR YESTERDAY AND WHILE I SITTING IN THE CAR LOT, AFTER PURCHASE, I WAS SETTING UP THE RADIO AND HFL LINK. THIS TOOK MAYBE 10 MIN OR LESS. DURING THIS TIME A RELATIVELY NEW BATTERY WAS COMPLETELY DRAINED. THE HFL NEVER EVEN HINTED AT WORKING TO CONNECT TO BLUE TOOTH. I ALSO HAVE A 2005 ACURA TL THIS KEPT HAPPENING TO. THE DEALER RECENTLY TOLD ME IT'S A KNOWN PROBLEM, BUT NOT A RECALL SO INQOUKD HAVE TO PAY TO HAVE IT FIXED. SINCE IT WAS REALLY EXPENSIVE TO FIX HE SUGGESTED I JUST REMOVE THE HFL LINK. WHICH I DID FROM THE 2005 TL I HAVE. I HAVEN'T HAD A PROBLEM WITH THE BATTERY SINCE. NOW THIS SAME THING IS HAPPENING TO THE 2007. I'M JUST WONDERING HOW LONG IT WILL BE BEFORE I HAVE TO REPLACE THIS BRAND NEW BATTERY FROM THE HFL LINK DRAINING IT. I CAN'T LET THE CAR SIT FOR MORE THAN 3 DAYS OR IT WILL BE COMPLETELY DEAD. I WOULD LIKE TO HAVE BOTH MY 2005 AND 2007 HFL WORKING. THIS SEEMS TO BE AN ACURA PROBLEM AND NOT JUST FOR A FEW CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950039February 7, 2017
ELECTRICAL SYSTEM, STEERING
1. HFL LHAS CONTINUOUSLY DRAINED SEVERAL BATTERIES SINCE I PURCHASED THE CAR IN 2008. UNTIL RECENTLY I DID NOT KNOW IT WAS THE HFL UNTIL THE ACURA DEALERSHIP SAID IT'S A KNOWN PROBLEM AND IT EITHER NEEDS TO BE REPAIRED OR REMOVED. IT'S VERY EXPENSIVE TO REPAIR, SO I HAD IT REMOVED. I ALSO JUST PURCHASED A 2007 ACURA TL S AND WHILE I WAS SITTING AT THE DEALERSHIP INPUTTING THE RADIO INFO AND ATTEMPTING TO CONNECT WITH TO THE HFL LINK THE BATTERY BECAME COMPLETELY DRAINED IN LESS THAN 10 MIN. THE HFL HAS NOT WORKED IN THE 2005 SINCE I BOUGHT IT AND IT DOES NOT WORK ON THE 2007 EITHER. I HAVE A SEPARATE COMPLAINT FORM FILLED OUT FOR THAT CAR. THE DEALERSHIP SAID IT'S A KNOWN PROBLEM WITH ACURA TL, BUT NOT A RECALL YET. IT SHOULD BE A RECALL. 2. THE POWER STEERING HAS SEEMED TO GO OUT OVER THE LAST 8 MONTHS AND IT HAS BECOME DIFFICULT TO STEER. IF I CAN REMEMBER THERE WAS A RECALL REGARDING THE POWER STEERING HOSE FOR THIS MODEL TL. I BELIEVE IT WAS REPAIRED DURING THE INITIAL RECALL, BUT THE ACURA DEALERSHIP REFUSES TO REPLACE THE PART AGAIN EVEN THOUGH THE SAME PROBLEM IS HAPPENING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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