Acura TL Complaints

3,117 consumer complaints on file.

#11061168January 8, 2018
AIR BAGS
SQUARE CRACK WITH LINES RUNNING TO WINDOW WHERE AIRBAG IS. LOOKS AWFUL AND I HOPE THE BAG DOESN'T POP OUT. THIS IS NO LUXURY CAR AND ACURA DOESN'T CARE. HAS LESS THAN 100K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058585January 4, 2018
AIR BAGS
DASH STARTED TO CRACK AT THE PASSENGER SIDE AIRBAG ON THE RIGHT SIDE. I BELIEVE THIS IS A SAFETY CONCERN SINCE IT HAS BECOME WEAKER ON ONE SIDE THAN THE OTHER. THE CRACK HAS STARTED TO TRAVEL TOWARDS THE WINDSHIELD AND A LITTLE BIT TOWARDS THE GROVE BOX COMPARTMENT. IT HAPPENED OVERNIGHT WHILE THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058436January 4, 2018
POWER TRAIN
BOUGHT USED ON 1/1 /2018,DROVE FINE FOR ABOUT 10 MINUTES AND THEN IT FELT LIKE CAR WENT INTO NEUTRAL AND CAR WOULDN'T MOVE. WE WERE ABOUT AN HOUR FROM MY HOUSE FROM WHERE WE BOUGHT CAR. WE THEN HAD TO PULL OVER ,SHUT THE CAR OFF , WAIT 5 MINUTES AND START CAR FOR IT NOT EVEN GO A MILE AND WE WOULD HAVE TO REPEAT. WE WERE TRAVELING ON BUSY PARKWAY AND THIS BECAME A TRAFFIC HAZARD DUE TO THE AMOUNT OF TRAFFIC.THE CAR WILL SHIFT INTO ANY GEAR AND HAS 130,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058474January 4, 2018
AIR BAGS
THE PASSENGER DASH CRACKED IN A SQUARE AROUND THE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058377January 3, 2018
AIR BAGS, SEATS
I HAVE HAD MY 2012 ACURA TL TO THE DEALERSHIP AND TOLD THE TECH ABOUT THE AIRBAG SENSOR BEING DISPLAYED SINCE I BOUGHT THE CAR. I HAD IT TO THE DEALERSHIP FOR THAT ONE REASON ONE TIME AND THE OTHER 2X'S, I JUST MENTIONED IT AS I GOT MY OIL CHANGE AND CABIN FILTER. NOTHING OR NO ONE IS IN THE SEAT; HOWEVER IT KEEPS BLINKING OFF AND ON. I HAVE SOMEONE IN THE FRONT SEAT OF MY CAR A LOT AND I HOPE THAT IT IS NOT A DEFECT IN AIRBAG THAT WOULD INJURE SOMEONE. I HOPE IT WOULD DEPLOY IF IT NEEDED TO. I HAVE 60,000 MILES AND HAVE HAD SOOOOO MANY PROBLEMS WITH THIS CAR. JUST HAD TO REPLACE ALTERNATOR (FIRST TIME)AND BATTERY(FOR THE SECOND TIME IN 2 YEARS). ACURA WILL NOT DO ANYTHING AS IT IS ALREADY OUT OF WARRANTY. IN WARRANTY ACURA CUSTOMER SERVICE IS GREAT. OUT OF WARRANTY'THEY DON'T REALLY CARE. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057227December 28, 2017
AIR BAGS
CRACKS OVER THE PASSENGER SIDE AIR BAGS THAT EXTEND OVER TO THE DRIVERS SIDE. CONCERNED OF SAFETY ISSUES WITH THE AIRBAGS DEPLOYING WITH THE COMPROMISED INTEGRITY OF THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057237December 28, 2017
UNKNOWN OR OTHER
DESIGN FLAW IN DASH CAUSES CRACKS COMMON PROBLEM WITH ACURA DEALERSHIP WILL NOT GOODWILL OR FIX A KNOWN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055582December 19, 2017
STRUCTURE:BODY
SUBFRAME RUSTED OUT. $2600 TO REPAIR. GARAGE KEPT VEHICLE. UNDERSTAND THERE HAVE BEEN SIMILAR COMPLAINTS AND THE ROOT CAUSE IS KNOWN. UNBELIEVABLE THAT SUCH A LARGE AND SUPPOSEDLY REPUTABLE MANUFACTURER CAN NOT ASSUME ANY RESPONSIBILITY FOR A DESIGN FLAW. LAST ACURA OR HONDA I WILL EVER PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055358December 18, 2017
AIR BAGS, SEAT BELTS
WHILE DRIVING AT A STEADY 35 MPH ON ROUTE 9 IN CROTON-ON-HUDSON, NEW YORK THE DRIVER SIDE CURTAIN AND FRONT SEAT AIRBAG DEPLOYED FOR NO REASON ALMOST CAUSING A CATASTROPHIC ACCIDENT. THE SEAT BELT ACTUATOR IS NOW LOCKED RENDERING THE SEAT BELT USELESS. ACURA TOWED THE CAR TO A DEALER WHO UPLOADED ALL THE COMPUTER CODES AND CLAIMS THAT THE OWNER IS RESPONSIBLE FOR THE AIRBAG REPLACEMENT! THE CODES LISTED ON THE RECEIPT ARE F3-11, 61-1, 81-55, 25-11. THEY LIST A DEFECT CODE 03217. CUSTOMER SERVICE AT ACURA NORTH AMERICA CITED THE CONDITION OF THE 4 RIMS, (WHICH ARE ALL SCUFFED AT THE EDGES), AND SCUFFS ON THE BUMPER INDICATE POSSIBLE REASONS FOR AIR BAG DEPLOYMENT. IF THIS WAS POSSIBLE, SHOULDN'T THE AIRBAG HAVE DEPLOYED WHEN THE SCUFFS OCCURRED? THERE WAS NO EVENT THAT SHOULD HAVE CAUSED THE AIRBAG ACTIVATION UNDER STEADY DRIVING. ACURA SEEMS TO HAVE HAD MORE EXAMPLES OF THIS PROBLEM AS EVIDENCED ON VARIOUS ACURA FORUM WEB PAGES WHERE UNPROVOKED SIDE AND SEAT AIRBAGS UNEXPLAINABLY DETONATE. THE CUSTOMER SERVICE AGENT AT ACURA HAD NO EXPLANATION FOR THIS. HAD THIS RESULTED IN A PHYSICAL INJURY RATHER THAN AND EMOTIONAL/PSYCHOLOGICAL ONE, A COURT CASE COULD HAVE BEEN PURSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055042December 16, 2017
STRUCTURE:BODY
CRACKS ON THE DASHBOARD APPEAR RAPIDLY, STARTING BY THE PASSENGER AIRBAG LOCATION. FIRST CRACK A WEEK AGO AND NOW A ANOTHER ONE......AFRAID THAT AIRBAG COULD DEPLOY OR NOT DEPLOY AND ACCORDING TO MANY ACURA TL 2004 OWNERS THIS IS A VERY COMMON AND UPSETTING MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054954December 15, 2017
AIR BAGS
MY VEHICLE CONTAINS ONE OF THE DEFECTIVE TAKATA AIRBAGS, EVEN THOUGH I REALIZE IT IS NOT CURRENTLY UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054794December 14, 2017
AIR BAGS
TAKATA RECALL. THE AIRBAG LIGHT IS ON CONSTANTLY, INDICATING A SAFETY ALERT AND THE NEED FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054221December 12, 2017
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE STATIONARY, THE REARVIEW MIRROR DEVELOPED A BUBBLE THAT OBSTRUCTED AND DISTORTED THE VIEW OF THE ROAD BEHIND. ACURA NORTH SCOTTSDALE IN SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FOUR YEAR WARRANTY WAS OUT OF DATE AND THAT THE REPAIR WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052961December 7, 2017
AIR BAGS
AIR BAGS WAS NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052324December 4, 2017
AIR BAGS, STRUCTURE:BODY
SEVERAL LARGE CRACKS HAVE DEVELOPED ON THE FRONT DASH BOARD. THIS INCLUDE THE AREAS IN AND AROUND THE PART OF THE DASH THAT COVER THE PASSENGER SIDE AIR BAG. I HAVE USED NO TYPE OF CLEANER THAT WOULD HAVE CAUSED THIS ISSUE AND HAVE NOT BEEN INVOLVED IN ANY SERIOUS CRASHES. A SEARCH ONLINE SHOWS A LARGE NUMBER OF VEHICLES OF THIS MAKE AND MODEL WITH SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051859December 2, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051894December 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051906December 2, 2017
AIR BAGS
TAKATA RECALL PASSENGER AIRBAG WARNING LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051405November 30, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
PASSENGER DASH ABOVE AIRBAG, IS CRACKED. THE CRACK BEGAN AS A SINGLE PERFORATION, COMING FROM THE WINDSHIELD DIRECTION OUTWARD, DIRECTLY ABOVE WHERE THE AIRBAG IS HOUSED. ONE DAY TO THE NEXT IT JUST APPEARED. IT BEGAN WITH A SINGLE CRACK IN JULY 2017, NOW IN NOV 2017, AN IDENTICAL CRACK LAYS ADJACENT TO THE FIRST, APPROX. 6 INCHES APART. I USE A SUNSHADE WHENEVER I'M NOT UTILIZING A COVERED PARKING SPOT. I'VE NEVER LEFT MY CAR WITHOUT A SHADE DURING ANY HOT DAYS (LEATHER SEATS GET FAR TOO HOT TO SIT ON EVEN WEARING PANTS, LET ALONG SHORTS OR SKIRTS). I'VE TAKEN MY VEHICLE INTO 2 DIFFERENT ACURA DEALERSHIPS, WHO'VE QUOTED $2,000+ TO REPLACE, WITH ZERO HELP FROM ACURA SINCE THERE'S NOT AN ACTIVE RECALL. I'VE HAD TO RESTRICT ALL PASSENGERS TO SIT IN MY BACK SEAT, WHICH ACCORDING TO MY GRANDMOTHER, "IS DISRESPECTFUL & DEMEANING". THE PERFORATIONS ARE LOOKING MORE LIKE THE SEALANT USED TO CLOSE A HIDDEN COMPARTMENT (AIRBAG?) HAS WORN OUT, AND THE AIRBAG IS CLOSE TO EXPLODING. I PLANNED TO UPGRADE TO AN ACURA SUV LAST MONTH, BUT IT APPEARS I'M NOW FORCED TO RESELL TO THE DEALERSHIP FOR $2000-$3000 LESS THAN THE 2 FAILED DEALS DUE TO VALID CONCERNS. I JUST CAN'T PHANTOM HOW ACURA REFUSES TO RECALL AN OBVIOUS DEFECT IN THEIR WORKMANSHIP THAT PUTS SO MANY OF THEIR OWN CUSTOMERS LIVES AT RISK. SO MANY COMPLAINTS OF THE EXACT SAME PROBLEM, BUT THE COSTLY REMEDY REMAINS MY PROBLEM TO PAY FOR 1 WAY OR ANOTHER?! WITH THE RAPID RATE AT WHICH THESE CRACKS ARE GROWING AND THREATENING THE INTEGRITY OF WHAT'S SUPPOSE TO BE A SAFETY DEVICE, I MAY NOT HAVE A CHOICE OF HOW TO HANDLE THIS SOON. I CAN'T AFFORD TO FIX IT AND EATING IT BY TRADING IT IN ISN'T SOMETHING I CAN AFFORD EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051409November 30, 2017
STEERING
THE CAR LOST POWER STEERING COMPLETELY WHILE HIGHWAY DRIVING. STEERING ALMOST IMPOSSIBLE TO MANAGE AND A WEAKER/SMALLER/FRAIL INDIVIDUAL COULD NOT. TURNING FROM A STOP EVEN MORE DIFFICULT. NO WARNINGS WERE GIVEN AND THE CAR WAS MAINTAINED RELIGIOUSLY. THE VEHICLE DID HAVE 109,000 MILES BUT I HAVE NOTICED NUMEROUS INCIDENTS REPORTED ONLINE ABOUT THE SAME PROBLEM WITH FEWER MILES. POWER STEERING SHOULD BE SOMETHING THAT LASTS THE LIFE OF THE CAR. THIS PARTICULAR POWER STEERING INVOLVES A "MODULE" THAT APPEARS TO FAIL FREQUENTLY AND CAN RESULT IN REPAIRS TOTALING $3500. MOST PEOPLE WILL NOT BE ABLE TO AFFORD THAT COST. MY MECHANIC ALSO STATES HE BELIEVES THIS IS A MUCH MORE FREQUENT ISSUE THAN IS BEING REPORTED SINCE MOST JUST CONSIDER IT A MAINTENANCE ITEM. POWER STEERING FAILURE IS NOT A ROUTINE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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